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McCarren Hotel & Pool, Chelsea Hotels

GreenLeadersSilver level
4.0 of 5
Hotel website
160 N 12th St, Brooklyn, NY 11249 (Formerly King & Grove Williamsburg)
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McCarren Hotel & Pool, Chelsea Hotels
Best prices for: 1 room 1 guest
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Ranked #9 of 52 Hotels in Brooklyn
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
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318 reviews from our community

Traveler rating
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    37
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56
116
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Two thumbs up! This place is great. Location is top notch. Very clean and comfortable beds. But what really set this place apart was their service. Super friendly, knowledgable and quick on the spot to my needs. There was one employee in particular, Johnny Tapley. He noticed I was flying solo that weekend and totally took care of me. Checking... More 

Was this review helpful? Yes 4
Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Johnny and Toni once again assisted in making our experience at McCarren absolutely delightful! McCarren is our favorite place to stay in NYC/Brooklyn, and we'll never stay anywhere else again. Perfect location, friendly and helpful staff. We love it.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great friendly hotel. All the front desk is genuinely helpful and talkative. I booked with hotwire and it was a nightmare -Alberto at the desk was able to sort out the problem and even provided his contact info to help me with future reservations. I plan to come back and see how the pool season is. Thanks Alberto!

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I'm a big fan of boutique hotels. They just seem to care more. But, NY hotels can be hit and miss (no offense) no matter how expensive they are. Many are so old that the rooms can't help but feel a lil grimy. So, I was even more pleasantly surprised to see a new hotel in the middle of Williamsburg.... More 

Was this review helpful? Yes 2
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had such a good time at the McCarren last week. We started out at the Sky Lounge for a bite to eat and some refreshments. What a cute Moroccan style lounge. The staff went out of their way to give us anything we wanted - plus they were friendly and funny. The view was fabulous! Our rooms were modern... More 

Was this review helpful? Yes 1
New York, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When I first checked in I had some issues with the room, but Alberto at the front desk was very accommodating gave me a new room and a discount! The second room was much nicer and I enjoyed my stay. This kind of prompt and professional service is not something I see much anymore especially in New York, and was... More 

Was this review helpful? Yes 1
Staten Island, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends & I came here to celebrate my sister's birthday. We were extremely satisfied with not only the cleanliness of the hotel but with the very friendly and hospitable staff. I want to take a moment to thank Johnny, Jessica, Mihai and Michael. Each of them were very professional and still managed to create a warm and comfortable atmosphere... More 

Was this review helpful? Yes 2
Alistair M, General Manager at McCarren Hotel & Pool, Chelsea Hotels, responded to this review

Thank you for taking the time to give us a great review and recognizing the team on their stellar service and hospitality. I look forward to your return for our pool season. Check our homepage for an official opening date and passes. All the best, Alistair MacLean General Manager alistair.maclean@chelseahotels.com More 

Nashville
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have visited the McCarren Hotel twice in 2 weeks. This is definitely the place to stay in Williamsburg. Clean,spacious rooms and superior customer service. Johnny, one of the managers, goes out of his way to make your stay perfect. The penthouse lounge has a fabulous view of Manhattan. And John, the bartender, is friendly and will make any type... More 

Was this review helpful? Yes 2
Alistair M, General Manager at McCarren Hotel & Pool, Chelsea Hotels, responded to this review

Many thanks for the great review. I am thrilled to hear we exceeded all your expectations and more. I will surely commend both John and Johnny for contributing to your great experience. I look forward to extending a warm welcome back in the future. All the best, Alistair MacLean General Manager alistair.maclean@chelseahotels.com More 

Manchester, MA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am told this is the best hotel in Brooklyn and I can't say enough about the staff, especially Johnny who couldn't have been more welcoming, solicitous or generous, buying me a number of drinks and ignoring my protestations. Let me premise my remarks by saying, the employees are swell and the rooms are clean with lovely bathrooms. However, I... More 

Was this review helpful? Yes 2
Oslo, Norway
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice lobby. Helpful and nice staff. Nice, clean room with a big, comfy bed. Great location with only a few minute walk to Bedford Avenue, which is the best street to hang out in Williamsburg, Brooklyn, with great clubs, restaurants and shops, - and a few blocks away from the subway station. The hotel has a nice roof top bar... More 

Was this review helpful? Yes
Alistair M, General Manager at McCarren Hotel & Pool, Chelsea Hotels, responded to this review

Many thanks for the great review. I am glad you enjoyed the many fine aspects of the McCarren Hotel & Pool. Our pool season starts in May. If you have not already experienced the great ambiance of our pool, I hope to extend a warm welcome back in the near future. All the best, Alistair MacLean General Manager alistair.maclean@chelseahotels.com More 

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