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All 50 Brooklyn hotels

BEST WESTERN PLUS Arena Hotel

2.5 of 5 Hotel   |   1324 Atlantic Avenue, Brooklyn, NY 11216
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77%
Ranked #14 of 50 hotels in Brooklyn
A recent review
3 of 5 stars Reviewed March 25, 2014
Kathy C Cleveland, United States
  • Reviews (207)
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207 people have reviewed this hotel

Traveler rating
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    78
    30
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    13
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62
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for BEST WESTERN PLUS Arena Hotel
See the most recent reviews
Cleveland, United States
1 review
3 of 5 stars Reviewed March 25, 2014

The hotel is plonked down in an industrial strip by the El, but the price is right for a fairly spacious and clean room, breakfast and free Internet. It's a long walk to the Brooklyn Museum, but doable; livery cars come quickly via pleasant desk staff. Rooms are dark, but great beds! Avoid the office center for anything complex; proprietary... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Kathy C, Thank you for sharing your comments about your recent stay with fellow Tripadvisor readers. Im glad you enjoyed your spacious clean room, free breakfast and internet. My staff is alway eager to help arrange transportation to any destination desired. I am sorry to read you had trouble with our lobby computers not being able to save work... More

Brooklyn, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

I stayed at the Best Western Arena Hotel, despite the location, the hotel is a hidden gem. When I stepped into the room, I was very happy with the accommodations. The room was very clean, large flat screen television, and enough amenities in the bathroom for my use. The staff was professional and courteous. Despite my room being about 4... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Cynthia H, We sincerely appreciate your sharing your experiences and commenting on your recent stay at the Best Western Arena Hotel. Im delighted to read you enjoyed your stay and that the room was clean and the staff was professional and courteous. What we lack in location we make up for in service. Yes there are more sit down... More

worcester
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

At the last minute I called to see about availability. Cleopatra not only remembered me from a prior stay but assured me should would be able to accomdate us. We also needed to get ready for a wedding, and even though it was before check-in, she advised us that she had a room that was available. The next day we... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Judy C, We can not thank you enough for sharing your experiences about your stay with fellow TripAdvisor readers. Our staff sets us up for success and recognizing you from a past stay and going out to buy you bagels demonstrates the level of service Cleopatra and her staff deliver on a regular basis. We are so happy you... More

Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

This is an excellent hotel. This was my second stay. I'm definitely coming back. Sevices, value, sleep quality cleaniness, location and the rooms were outstanding. The hotel is convenietly located near the subway and my friends in the Brooklyn area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Sandra Z, Thank you so much for taking the time to provide us and fellow Tripadvisor reader with your honest feeback about your experiences. With Brooklyn providing you so many hotel options, Im delighted you gave us a second chance to provide you with a stay that was comfortable and enjoyable. Since our location to the subway and your... More

Boston, Massachusetts
Contributor
15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 23, 2014

Had to stay here for work. I was floored there was free parking ( but only a few spaces). Rooms were nice, free breakfast, very simple but fine. Will definitely stay here again when going to SUNY Downstate. Descent restaurants nearby.

Was this review helpful? Yes 1
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Oceancat, Thank you for your awesome comments about your recent review of the Best Western Arena Hotel. We are close to SUNY Downstate so Im glad our location met your needs. Im delighted to hear that the rooms and breakfast were good and that you would consider staying with us in the future. We look forward to welcoming you... More

Ridge Manor, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

We recently stayed at The Best Western PLUS Arena Hotel in Brooklyn,New York . The Stall were GREAT! Everyone was extremely helpful, positive, and cheerful, which makes a Huge difference where mostly people are sadly unhappy. The staff make one feel warm and welcome, which is very important. They take pride in their jobs and their Hotel. The rooms were... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Christine M, Wow what a review!! Thank you so much for sharing your experiences with fellow TripAdvisor readers aout the Best Western Arena Hotel. As I respond to most posts we can usually provide you with a clean room and friendly service. Its rewarding to know that everyone you came in contact with from Housekeeping to Management was friendly... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2014

Clean rooms, helpful and friendly staff, comfortable beds and easy walk to the subway, not a bad place to stay in Brooklyn although not a highly desired neighborhood still felt safe and comfortable walking back later at night.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Ramona W, Thank you for sharing your comments with fellow Tripadvisor members about your recent stay at the Best Western Hotel. We appreciate you mentioning that our staff is friendly and you were impressed with our clean rooms. I know we are close to your work which also makes us an indeal location for you. We know you have... More

Waterbury, Connecticut
1 review
1 of 5 stars Reviewed January 31, 2014

I made a quick reservation on line at short notice and I pull up and go inside. The Night Auditor took 25mins to check me. Then he tells me to park on the street. Come morning time to check out from me not getting up on time I get to my vehicle and I have a ticket. The stay was... More

Was this review helpful? Yes
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Inspects_The_Best, Thank you for taking the time to share your comments with fellow Tripadvisor members about your brief overnight stay at the BW Arena Hotel. Im dissapointed to hear that the interactions with our night auditor were painfully slow as they processed your check in. Often last minute internet reservations take some time to reach the hotel since we... More

Lagos, Nigeria
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 26, 2014

I stayed at this hotel for the final stage of my Xmas/New year trip to USA. I spent 6 nights there and must say it is a simple nice hotel but location isn't so nice. It situated very close to a train line so avoid staying in a room facing the line (unless you are a heavy sleeper). It is... More

Was this review helpful? Yes 2
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Ellaicious. Thank you for your detailed review of your stay at the BW Arena Hotel. Being a senior contributor fellow Tripadvisor travelers can rely on you to give an honest assessment of your experience. You mentioned all the essentials about location, accommodations and our well stocked breakfast. Most importantly thank you for mentioning my staff as being eager to... More

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2014

Our family of 2 adults & 2 school age children stayed at this hotel for 4 days. The hotel was clean, and every single staff member was highly accommodating. Front desk attendants, Amy & Margaret were professional and extremely helpful. We got soaked in the rain, and they offered to take our wet clothes, coats, & shoes to the dryer!... More

Was this review helpful? Yes 2
Rich M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear Mrs. B, Thank you for sharing your comments about your recent stay at the BW Arena Hotel over the New Year. Certain events such as large conventions, weather and holidays all play a role in what rates hotels charge. Im glad you found our rates more affordable than Manhattan hotels. Im delighted to hear that Margeret and Amy offered... More

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Additional Information about BEST WESTERN PLUS Arena Hotel

Address: 1324 Atlantic Avenue, Brooklyn, NY 11216
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Arena Hotel 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#11 Business Hotel in Brooklyn #11 Family Hotel in Brooklyn #11 Romantic Hotel in Brooklyn
Hotel Class
Number of rooms
56

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