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BEST WESTERN PLUS Arena Hotel

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1324 Atlantic Avenue, Brooklyn, NY 11216
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BEST WESTERN PLUS Arena Hotel
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BEST WESTERN PLUS Arena Hotel
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309 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Arena Hotel
See the most recent reviews
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

This is a good new hotel for the economically minded. The room was of a good size and clean. Ask for a room facing the courtyard and it ensures a quiet night.The reception personnel was helpful in every way, especially Cleopatra. There is limited parking for the guests, so it is advisable to arrive around check in time at 3... More 

Was this review helpful? Yes 1
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Greeting Beatrix F!! Thank you for giving us some feedback about your satay with us. We are happy to know the service provided to you met your standards. I have passed on your kind words to Cleopatra and she is delighted to know she was able to make tour stay an enjoyable one. We do apologize about the limited parking... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

I was in NYC for All start weekend, checked into The Best Western Western Plus on 2/16, from the opening of the doors til check out, it was a pure pleasure. Victoria greeted me with a smile & her customer service skills are impeccable. The room was very clean & spacious. The free breackfas offered a variety of breakfast sandwichs,... More 

Was this review helpful? Yes 2
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hello Brownsugga321, Thank you so much for taking the time out to give us some feedback about your stay with us. We are delighted to know you enjoyed your stay with us and we were able to exceed your expectations. We strive to provide exceptional service and knowing Victoria was able to do so is wonderful. We do hope you... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

As a resident of Crown Heights, I can say the neighborhood is on the up and up. This hotel was a great stay for my parents when they came to visit. The staff is wonderful and the complimentary breakfast was extensive!

Was this review helpful? Yes 1
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi ChickenMarcella!! Yes! I couldn't agree with you more about this area being up-and-coming. We here at the Best Western PLUS Arena are delighted to be a part of this amazing change Brooklyn is undergoing. Knowing that we were able to provide that great service to your parents makes the service we provide worth it! We do hope your family... More 

McLean, VA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

If you need to stay in Brooklyn, you can't beat this well-designed small hotel for convenient, efficient great value lodging. My room at the back of the hotel was surprisingly quiet. Everything was very clean and all the facilities were in perfect order.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi Timothy H! Thank you for taking the time to write this review on your stay with us. While we are indeed a small hotel, we do try to be efficient in all faculties. I am glad to know we have been able to meet those needs for you. We do hope you will stay with us again in the... More 

Albany, NY, United States
1 review
3 of 5 stars Reviewed February 26, 2015

I stayed here for two nights in the middle of the week while on business. Pros: Great price, decent breakfast, friendly staff, convenient location (near subway), decent breakfast. Cons: On both nights, extremely loud neighbors and thin walls kept me awake, internet was slow and required frequent logging back in, the fitness center is only OK - some sturdier cardio... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Greetings Sean F, Thank you for taking the time to write this review about your stay with us. I am glad to know you enjoyed the amenities and services provided to you during your stay with us. I do apologize about the internet being slow and the loud neighbors. We have actually upgraded our internet service so you should not... More 

CONNECTICUT
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2015

The hotel for NYC was very innexpensive for a Saturday night. The room was clean and the bed was very comfy. Breakfast offered a wide varity of food. Victoria and the girls at the front desk are amazing. Thank you girls for a wonderful stay. VERY LIMITED parking

Review collected in partnership with Best Western

Was this review helpful? Yes
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Greetings from Brooklyn MeAndArmyMan! Thank you for taking the time out give us some feedback about your recent stay with us. We are delighted to know the staff here was able to make you stay an enjoyable one. In regards to breakfast, we do try to offer a variety to please all palates. We are so happy to know you... More 

Mays Landing, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

The hotel was actually quite nice. Our room was facing the train, I slept great but it bothered my husband. Breakfast was good. Room was clean and beds were comfy. Our issue was the parking, the hotel was sold out, and there are only 8 parking spaces total. If you are driving, plan to park on the street (Atlantic Ave.)... More 

Was this review helpful? Yes 2
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi Netdee, Thank you for choosing to stay with us during your stay to Brooklyn. We are happy we were able to meet and exceed your needs. In regards to the noise from the train, I do apologize that your husband was unable to sleep peacefully. With the double windows installed, the noise from outside should be very faint if... More 

Virginia Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

During a severe winter storm, we visited our son in NYC. The hotel was conveniently located within walking distance to his apartment. The hotel staff was friendly and courteous and got us checked in quickly. The lobby is a bit small and can get cramped very fast with folks checking in w/luggage. About 10 spots for parking in the rear... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Greetings Robert B, Thank you for choosing our hotel when you came into town to visit your son. We are delighted to know we were able to provide the location accommodation needed to suit the purpose of your trip. We are even more excited to know the accommodations and amenities we provided assisted in making your trip comfortable as well.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

My son and I stayed here for one night during All-Star weekend. The hotel was clean and the staff was great! They even had cookies on the bed for us since it happened to be Valentine's Day. I would go back if I had something else in the area to go to.

Was this review helpful? Yes 1
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi Kristi G! We are so pleased to know you had a great time visiting with us for the All-Star / Valentines Day weekend. We are also happy to know you enjoyed the Valentines cookies we provided to all our guests in the rooms! We do try to not only provide a great hotel stay, but we also work hard... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 16, 2015

We had an excellent experience at this hotel. Very clean with courteous staff (Victoria had a smile going every time we saw her). While the parking is limited, we were using the subway during much of our trip and the A&C lines were about 2-1/2 blocks away. Back side of the hotel was quiet. Rooms very clean and roomier than... More 

Was this review helpful? Yes
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hello mcassel202! Thank you for the great review of our hotel and the great French Bakery around the corner. (I must admit I do indeed get something from them at least 3 times a week!) It is very true, Victoria always has a warm smile no matter what! I have shared your appreciation of her demeanor with her and she... More 

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