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BEST WESTERN PLUS Arena Hotel

#13 of 54 Hotels in Brooklyn
Certificate of Excellence
2.5 of 5
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1324 Atlantic Avenue, Brooklyn, NY 11216
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1 room 1 guest
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374 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

A Warm welcome and eye contact at the entrance. The agent at check in was very knowledgeable about her property. The room was clean, air conditioner worked. We even received a call few minutes after check in to follow up if we need anything. Excellent service. JRoc 8/28 stay.

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San Diego
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Don't judge this book by it's cover or curb appeal. Terrific value with convenience in Brooklyn. Breakfast was included and as a vegan who travels with frequency, I really appreciated that there was both almond and soy milk offered in the self-service spread. If possible, as for a room facing the back of the hotel. Street noise the only drawback... More 

Review collected in partnership with Best Western

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Charlotte, United States
1 review
1 of 5 stars Reviewed 1 week ago

This location was next to an abandon building that had rats, lots of people hanging outside that was not staying at the hotel. The breakfast room was not kept clean. Parking was very limit to say the least, (9).

Review collected in partnership with Best Western

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Oak Park, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a little concerned about selecting The Arena, due to the range of reviews, but! I was pleasantly surprised! Yes, the neighborhood is not "glamorous". However, The Arena is in a Great location for subway access, walkability, restaurants, etc. My son and I walked to Prospect Park (yes, a bit of a hike, but a nice walk). We found... More 

Was this review helpful? Yes 2
Brockton, Massachusetts
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was nice, safe and clean. The neighborhood was very low end. The hotel had no parking for us and we were told to park on the street in front of the lobby door. They gave us a parking pass and we got a ticket anyways. The hotel removed the cost of the ticket from our bill.

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a 2 night stay at this hotel located in Downtown Brooklyn. It's safe during the day, but at night we heard people screaming being the hotel and police car sirens. There is also the Long Island Train that passes behind the hotel every half hour so it's pretty rowdy. Furthermore, the A/C system although worked well was placed... More 

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Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is of the high quality that is expected of Best Westerns. In particular, the professionalism of the staff was top notch. They were all friendly, competent and keen to help out. In particular, I would like to thank Armando, Gabriel, and Cleo for all their help in making our stay a very good one.

Was this review helpful? Yes 1
California
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were looking for an affordable hotel in New York and landed in Brooklyn. The hotel was nice and the room was smaller than most, but comfortable and very clean. The hotel staff, especially Armando (front desk) was fantastic. Armando helped us with subway information and went out of his way to make sure we were comfortable. He always had... More 

Was this review helpful? Yes 1
Waterville, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Truly appreciated the gracious staff, spotless facility and reasonable rates. Continental breakfast was ample and fresh, too. The Atlantic Ave location isn't warm and fuzzy and could feel a bit sketchy to newbies to Brklyn, tho. In reality, I found relatively close street parking 3 nights in a row and had no problems with anyone. Don't be fooled by the... More 

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USA
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Best Western site isaway from the more expensive areas of Brooklyn. The staff was very polite and pleasant. The room was quiet and comfortable. The air conditioning did not work but that problem was rectified and the TV remote had to be adjusted by staff for actual channels could be accesses. The included breakfast was better than most similar... More 

Review collected in partnership with Best Western

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Frank G, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Dear USAJoetraveller; We appreciate your feedback and I would like to start by apologizing for the small inconveniences that occurred during your stay with us. I am happy to hear that my staff was able to rectify the small problems and your experience here was a memorable one.Thank you again for your stay with us and we hope to see... More 

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