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BEST WESTERN PLUS Arena Hotel

#12 of 53 Hotels in Brooklyn
Certificate of Excellence
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1324 Atlantic Avenue, Brooklyn, NY 11216
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BEST WESTERN PLUS Arena Hotel
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BEST WESTERN PLUS Arena Hotel
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331 reviews from our community

Traveler rating
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    44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I would recommend this Best Western Arena on Atlantic 100%. I would also recommend the rooms at the back due to the fact that the train track is located at the front of the hotel. This hotel is well kept.

Review collected in partnership with Best Western

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Warren, Rhode Isldand, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We have a very nice but short stay in this Best Western PLUS. Only marred in that I left my Kindle behind. When I called after getting home, it was only a few minutes before I was told that housekeeping had my Kindle. I was given clear instructions about how to send the hotel a UPS label so they could... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 5 days ago NEW

A pair of native New Yorkers coming back to town for a graduation and just hoping for a decently clean place. Well, this hotel surpassed our expectations! The staff was wonderful.. They seemed genuinely dedicated to making sure we had whatever we needed and every request was satisfied in a timely and gracious manner. Our king room was well appointed... More 

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi Nancie F, Thank you for choosing to visit with us during your return "Home" and for taking the time out to provide us with some feedback about your stay! We are happy to know you enjoyed your visit with us and do hope to see you again soon. We look forward to once again providing you with great service... More 

Mequon, Wisconsin
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here because of proximity to a wedding we were attending, and probably would not have picked the neighborhood (a transition neighborhood, getting better but still a bit sketchy). However, that is truly the only negative. The staff was exceptional, helpful in providing service, advice, directions, and general care. And, as to location, it does have good access to... More 

Review collected in partnership with Best Western

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi Marlie15, We are ecstatic to know we were able to not only meet, but exceed your expectations. I believe another TripAdvisor reviewer stated we are the true definition about "not judging a book by its cover" (the cover being our location). Yes we are in a transition neighborhood and it is changing every day, especially since The Barclay Arena... More 

Beachwood, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel staff was superb. Breakfast was above average. Located close to subway and, of course, close to Barclay Arena. Room was very nice and bed was comfy. A little too much noise from adjoining room. May be a good value for New York, but pricey compared to most other places.

Review collected in partnership with Best Western

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Howdy Marc F, Hotel Staff was Superb!!! WOW! Thank you so much for your encouraging words! We are also delighted to know you enjoyed our breakfast selection. In my opinion the best part of breakfast are the fresh pastries that get delivered every morning from a local bakery. I hope you enjoyed the pastries!! We are glad to know we... More 

Norfolk, United States
1 review
4 of 5 stars Reviewed 1 week ago

We tried this hotel in an effort to save some money on this trip to NYC. Overall we were very satisfied. The hotel was clean and comfortable. The breakfast was more than adequate. All of the staff we encountered were very friendly and helpful. The room was clean and the bed was comfortable. We walked daily to and from the... More 

Review collected in partnership with Best Western

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Greetings Andrew R, Thank you for providing feedback about your recent visit with us! We do value all feedback and comments from you and all our guests. We are happy to know you enjoyed your overall visit with us and that we were able to meet all your expectations. We do apologize about the internet. We are in the process... More 

1 review
3 of 5 stars Reviewed 1 week ago

We stayed for 2 nights while visiting relatives in Brooklyn. We chose it was it is1.5 miles from their home. However it is in a sketchy, questionable neighborhood . Area is in the process of being rehabed, but it will be several years before any significant changes are seen. Not comfortable walking at night, and have never felt that way... More 

Review collected in partnership with Best Western

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi O946LFJohnh, We do apologize you did not feel safe in our immediate area during your visit with us. Although it may look a bit under-developed, I can guarantee you that it is a safe neighborhood. Yes, our area is developing, especially since the development of The Barclay Arena. Thank you for your feedback about the room and the staff... More 

Roanoke, United States
1 review
4 of 5 stars Reviewed 1 week ago

Every member of the staff was very friendly and helpful. The room was clean and AC worked great. Limited parking, but I didn't have a problem getting a spot. The area appears to be a little rough, but it's not that bad.

Review collected in partnership with Best Western

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hello Andrew C, Thank you for taking the time to provide us with feedback about your stay with us. We are so delighted to hear you enjoyed your stay with us. We do hope you will visit with us again soon. Warmly, Nicole McLean General manager More 

Hampton, Virginia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It wasn't the best of circumstances which brought me to Brooklyn last week (the death of my uncle and his subsequent funeral), but it was crucial that I had a place to stay which provided a modicum of comfort, if not more. I'd stayed at this property before, so I was familiar with its perfect proximity to my aunt and... More 

Was this review helpful? Yes 1
Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hi DrTorres_12! Thank you for taking the time to give us some feedback about your recent stay with us! Please accept our deepest condolences for the reason behind your trip to Brooklyn. The loss of a family member is never easy. Our prayers go out to you and your family. In an industry where hospitality is key, we understand customer... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean rooms, nice TV ! great front desk..victoria and Armando were very Nice and made sure the hotel met my needs ! Thanks for making sure the cab guy came for me Victoria, your such a sweetheart ! You will see me again...Thanks Guys !

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Nicole M, General Manager at BEST WESTERN PLUS Arena Hotel, responded to this review

Hello Binkyyy, We are so delighted to hear you LOVED IT!! We definitely strive to provide our guests with more than just a hotel stay, but an amazing experience. We are so so happy to know you loved your time here with us. Being attentive is what this industry is all about and to know Victoria & Armando were able... More 

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