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All 50 Brooklyn hotels

Sheraton Brooklyn New York Hotel

4.0 of 5 Hotel   |   228 Duffield Street, Brooklyn, NY 11201
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71%
Ranked #18 of 50 hotels in Brooklyn
A recent review
3 of 5 stars Reviewed June 23, 2011
hotelgmSolvang Solvang, CA
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640 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Brooklyn New York Hotel
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Solvang, CA
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2011

stayed at this hotel for two reasons, first to be near the cruise terminal and second the rates are much better on that side of the river. check in went very smothly got in around 11pm and wasnt expecting much but desk was friendly and the dining room was open till midnight ( great, not a part of town to... More

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MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks so much for the review and your kind words about the staff and a great value at the Sheraton. I've spoken to our management team about clarification on breakfast offerings. This assists us in our quest for service excellence. Please be certain to let us know when your travels bring you back to the Brooklyn area. Regards, Marie Kupfer... More

california
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2011

I've stayed in Manhattan and thought I would try something different. The staff was wonderful. The location was good. You can walk to the Brooklyn Bridge from here. I was tired of being surrounded by tourists and tiny rooms in the city so that's why I looked elsewhere. Once all the stores close the streets are empty which made me... More

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks so much for your comments. Yes the suite sleeper mattresses are out of this world. We get many comments about them. PLease be certain to advise when your travels bring you back to the Brooklyn area. Be sure to bike the Brooklyn Bridge. The views are spectacular. Marie Kupfer General Manager More

Washington DC, District of Columbia
Top Contributor
206 reviews 206 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 13, 2011

From my entrance to this hotel, I was treated like a special customer. I was given an upgraded room and access to everything I needed. The front desk staff was very friendly, although some of them seemed less trained (and less knowledgable than others). Of particular assistance from th staff was Chelsey, a Sales Manager. The Club Lounge was large... More

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks so much for your kind words. We look forward to being your host again in the near future. Marie Kupfer General Manager More

Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 8, 2011

Last weekend the American Foundation For Suicide Prevention used this hotel to give our walkers a place to stay as we walked 18 miles through NY. I lost my son Joshua to suicide and was coming from Boston. As I attemtped to book a room, confusion and mayhem was all around. First I was told there were no rooms, then... More

Was this review helpful? Yes 3
New Delhi, India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2011

Probably the only hotel in NY, with accessible terrance attached to the room. The hotel staff is warm n friendly and very conveniently located, only two blocks from Subway station. Nice n quiet neighborhood... many small places to eat, close-by!

Was this review helpful? Yes 2
Bristol, UK
Top Contributor
52 reviews 52 reviews
32 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed June 7, 2011

We only stayed one night prior to sailing out of Brooklyn on a cruise. Service was outstanding throughout, we were made to feel like valued customers and that our buisness was appreciated. Nice clean room with really comfy bed, good coffee. Only negative is the area is a little run down, regeneration appears to be taking place all around the... More

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 26, 2011

I had a good stay at this hotel. The hotel is new and not very big but it makes good use of the space available. The rooms aren't huge but are clean, very quiet, and new-looking. The bed is very comfortable. The fitness center has some ellipticals, treadmills, dumbbells and some sort of all in one machine. There's free wifi... More

Was this review helpful? Yes 2
Lugano, Switzerland
2 reviews
4 of 5 stars Reviewed May 2, 2011

We chose this hotel for the quality price ratio with prices 2/3rds of what would have been charged in an equivalent hotel in Manhattan. ($206 w/ tax at easter reserved 2 wks before ). The hotel is new and comfortable with reasonably large rooms and good views (we were staying on the 25th story club floor), we had no bath... More

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MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks so much for the "Fantastic Rating" These are great compliments to wake up to. I'll be certain to pass your notes along to our staff. Please feel free to contact my office on your next visit to the Brooklyn area so I may personally oversee your reservation and entire stay. Regards, Marie J. Kupfer General Manager More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 1, 2011

Was there on both a Business & Leisure Trip. (1) I like that Athrough the Room are small - Just right for 2 guest & 2 pcs 32inch luggage (as compare to other Sheraton Hotel i had stayed in before) It met all my requirement such as cleanliness, Locations of room, Good view, Good Sweet Sleeper Bed, Free Starbuck Coffee... More

Was this review helpful? Yes 3
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you so much for all your kind words. Great product, excellent service and a convenient location are attributes we strive for each and every day. I'll be sure to pass along your kind words to Jennifer and our entire team. Have a great day, keep travelling and please drop me an email when your travels bring you back to... More

Orlando, Florida
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 28, 2011

I cannot add much. Others haved described it so much better. We were there on a very busy week-end. I had asked for an upgrade as it was our anniversay and the woman on the phone noted it. When we got there, she really had to search and after some time got us a room with a terrace. The view... More

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Music to a General Managers ears...Thank you so much for your kind words. I'll be sure to pass your note along to Samantha. Please be sure to let us know when your travels bring you back to the New York area. we look forward to being your host and Happy Anniversary. Regards, Marie J. Kupfer General Manager More

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Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in Brooklyn
Hotel Class
Official Description (provided by the hotel)
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. ... more   less 
Number of rooms
321

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