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Sheraton Brooklyn New York Hotel

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228 Duffield Street, Brooklyn, NY 11201
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Sheraton Brooklyn New York Hotel
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775 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Brooklyn New York Hotel
See the most recent reviews
Bridgehampton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2012

The Sheraton Brooklyn was perfectly located was great, between DUMBO and Park Slope, but I was so surprised by the wonderful, friendly staff and the cleanliness! We had a great nights sleep in a wonderful bed in a chic, cozy room... Great value, highly recommended SSuze

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Wow...this is always nice to hear. Thanks for the great review and I'm glad you enjoyed your stay. Regards Marie Kupfer More 

New York City, New York
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 11, 2012

Although the neighborhood is still “up and coming”, it’s clear that the Sheraton Brooklyn has already established itself as a GREAT place to stay! If you are looking for a quiet, calm place to sleep with a luxurious bed in a cozy room, than look no further. It doesn’t matter if you are staying for business in Brooklyn or Manhattan,... More 

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Glad to see you enjoyed your stay. Be sure to visit our restaurant and rooftop lounge the next time you are in town Regards Marie Kupfer More 

Sydney, Australia
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 2, 2012 via mobile

the room was lovely, but the corridor was so noise you cold hear everybody exiting the elevators. great location near many subways. handy to get to manhattan.

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

I'll be certain to let our ownership know how much you liked the room design and decor. They worked very closely with Starwood and our designers in making every selection Be sure to visit again the next time you are in the Brooklyn area Regards Marie Kupfer More 

Ft. Collins, CO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2012

My husband and I stayed at Sheraton Brooklyn NY Hotel May 27-29, 2012. The lobby was crowded with people checking in and out but the person behind the counter greeted us with a smile and friendly welcome. He upgraded our room which was a great surprise. The person who brought our luggage to our room asked if we had any... More 

Was this review helpful? Yes 1
Management response:

Wow what a wonderful review. A very special thank you for mentioning all the attributes of our Sheraton. The sweet sleeper mattress is recognized around the world. Plesae be sure to let me know when your travels bring you back to Brooklyn so I may personally welcome you to our property Marie Kupfer General Manager More 

Philadelphia
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 1, 2012

I never stay in Brooklyn but was in town for the Brooklyn's Independent Film Festival. The price of the hotel was great for a Friday evening. I was upgraded to a suite which was nice. It had a huge television int the living room area. It smelled a little musty. Not like smoke musty, but like body odor. It was... More 

Was this review helpful? Yes 1
Management response:

Thank you so much for recognizing the Sheraton Brooklyn as being a great value with clean, quiet rooms. Be sure to visit our restaurant, Grubstake on your next visit to the Brooklyn area. Regards Marie Kupfer General Manager More 

New York City, New York
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed June 23, 2012

I stayed at Sheraton Brooklyn a year ago prior to arriving in NYC and I found this to be a great selection of hotel, especially if you don't want to splurge a lot of cash while staying in NYC. Anyway, this hotel is located in the borough of Brooklyn so you will be enjoying a whole different view compare to... More 

Was this review helpful? Yes 3
Management response:

Thank you for recognizing the staff and club lounge at the Sheraton. These are clearly two of our greatest attributes. Brooklyn without a doubt is the place to be as we anxiously await the opening of the barclay center Please don't wait too long before you come visit again Regards Marie Kupfer General Manager More 

Mobile, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2012

I stayed at this hotel in March 2012 and was pleasantly surprised how nice the accommodations were in comparison to the area it was located. The rooms are clean and nicely appointed. I didn't mind paying the price I paid, it was worth it. The Aloft hotel is right next door so I sort of expected the area to be... More 

Was this review helpful? Yes 2
Management response:

Thank you for your kind words about the Sheraton having a great staff, wonderful accommodations, located 500 feet from subway lines and being priced right. The area surrounding the hotel is going through a huge regentrification as we await the opening of City Point, the Barclay Center and the new parks around the Brooklyn Bridge. What a wonderful time to... More 

Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 18, 2012

Unexpectedly nice hotel! We stayed here one night. Location Location is where this hotel loses a star or two. The hotel is in kind of a sketchy area in a small, dim street with not much car traffic. We're from Not The Nicest Area of Boston and even we were a bit nervous walking after dusk. The hotel is within... More 

Was this review helpful? Yes 5
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you so very much for your kind words. Without a doubt, the neighborhood is going through a huge transformation. What an exciting time to be in Brooklyn. Thank you for your continueed loyalty. Marie Kupfer General Manager More 

Melbourne, Australia
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 18, 2012

I think this place is fine and I would not be unhappy if I had to stay here again however with so many choices in NYC I would NOT choose to. The reason is not the hotel itself as it is clean and tidy, or the location, as it is a good spot close to transport and lots of shops,... More 

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

A breif note of thanks for your comments. In this way we improve on our product and services. I am so sorry we did not do a great job of making you feel welcome. At the end of our day, that is our single most important role as hoteliers. We are proud to have recently rolled out the Green Choice... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 9, 2012

The hotel location, staff, the rooms and service could not be falted. The beds are great you don't want to get up :). Only thing I could falt there is no fridge in the room. Highly recommend this hotel.

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

WOW what a great review for a General Manager to wake up to. Thank you so very much. Marie J. Kupfer General Manager More 

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