We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Brooklyn New York Hotel

Hotel website
Hotel deals
228 Duffield Street, Brooklyn, NY 11201
Special Offer
Book Early and Save
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton Brooklyn New York Hotel
Professional photos View all
Browse nearby
Sheraton Brooklyn New York Hotel
Write a Review

732 reviews from our community

Traveler rating
    182
    316
    157
    33
    44
See reviews for
216
183
70
139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (732)
  • Mar-May only
    (148)
  • Jun-Aug only
    (185)
  • Sep-Nov only
    (235)
  • Dec-Feb only
    (164)
All months
There are newer reviews for Sheraton Brooklyn New York Hotel
See the most recent reviews
basom, new york
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 7, 2012

We stayed at this property pre cruise. Nothing fancy, Staff Ho Hum. Arrived early, couldnt check in so we stored our luggage and left. Later we made a reservation at the restaurant to relax. Big Party forget it. Food pretty bad. Wasn't the best way to spend an evening in Brooklyn.

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Just saw your response regarding a pre cruise stop over at the Sheraton Brooklyn. I was sorry to hear you did not enjoy your time here at the hotel but do look forward to being your host in the near future. We usually get great reviews regarding our restaurant, Grubstake and of course our rooftop lounge, The Brooklyn Terrace I... More 

Blackstone, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 4, 2012

Stayed here just overnight because we had a funeral in the area. Room was extremely clean. I thought the room was small but from what I hear about New York hotels I think it was standard. The bed was unbelievably comfortable almost better than my bed at home. We did were not there long but would not hesitate to stay... More 

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you so much for commenting on the room cleanliness as well as our Sweet Sleeper Mattress. Sheraton is known around the world for this amazing mattress. Guests tell me it is the best rest they ever had. Our condolences to you and your family as a funeral brought you to town. I do hope you will return very soon... More 

Springfield, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 1, 2012

We were in Brooklyn in order to see a friend of ours make her New York City Opera debut at BAM (Brooklyn Academy of Music) and, as usual, came to TripAdvisor to find our hotel and restaurant. The Sheraton is a clean, bright new building within easy walking distance of BAM, Brooklyn Heights, the promenade, dumbo, etc. We had a... More 

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Sounds like a perfect stay to me. There's nothing we like hearing better than that and congratulations to your friend for making her NYC Opera debut at BAM. Be sure to come and visit us soon. Marie J Kupfer General Manager More 

New Orleans, Louisiana
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 27, 2012

We took the kids and stayed a few nights in Manhattan a few in Brooklyn. I'm from NYC and knew the area wasn't too hot, but i also knew we weren't doing a whole lotta night activities. The rooms are nice size for NY standards and they have a pool-although they closed it for some kind of class and never... More 

Was this review helpful? Yes 3
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Aaahh yes juniors and grimaldis. Let's not forget the Queen Marie Restaurant, walking the Brooklyn Bridge, stopping off at TKTS so you can catch a show or our very own Grubstake Restauant for a meal or two. I see the last time you were with us was in August. It may be time to make another trip to Brooklyn. Be... More 

NYC
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 27, 2012

We live in Brooklyn and went here for a one night getaway with the kids to enjoy the pool and relax with some room service and some in room movies. So, as I said, we live in Brooklyn and this is on a small side street, but, we were able to find it ok. It is just blocks from several... More 

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks so much for your comments regarding the Sheraton Brooklyn. I'm so sorry our pool was closed for maintenance when you were with us. I can imagine the kids were really dissappointed. In our effort to maintain the highest standards possible, we do need to modify hours and or close for a few days from time to time. Since you... More 

Brooklyn, New York
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 24, 2012

So we went here just to have an evening away from home (we live here in Brooklyn) and use the swimming pool. Guess what, they don't open the pool to guests until 5pm, before that it is used for swimming lessons for young children. One of those young children puked in the pool, so that was it for the swimming... More 

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks so much for your comments regarding the Sheraton Brooklyn Hotel You are correct in that we maintain the highest standards as it pertains to protecting the safety and health of all our guests. Whenever a child vomits in the pool, which thankfully is infrequent, our lifeguards are trained to close immediately and report it to our Certified Pool Operator.... More 

Cincinnati, Ohio
Top Contributor
54 reviews 54 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 23, 2012

I guess I shouldn't complain with this being NYC, but my bedromm at home is bigger than my room here. I have platinum status and stay on a preferred guest floor, but it doesn't seem to help. The conceirge lounge is on the second floor, so I have to wait for an elevator to go down, then wait for an... More 

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Every review always mentions what a great staff we have along with a brand new hotel. Thank you so much for this and for choosing Starwood hotels for your business needs Please be certain to stop by my office on your next visit to the hotel. Id love to say a personal hello. Berkley College and Hoyt Street may be... More 

Miami, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2012

Since Manhattan hotel rates have increased so much lately we decided to give this Brooklyn hotel a try. The hotel is new so our room was nice and clean and the beds were very comfortable. We had two double beds and were very cramped in the room. There was a small closet we used to hang our coats but had... More 

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you for mentioning what a "nice and clean" hotel the Sheraton Brooklyn is and how convenient it is to get to the heart of Manhattan. The 8 subway lines all located within two blocks of the hotel make for that easy access. As for the children, many families stay at the property to get in an early morning or... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 21, 2012

I just spent the weekend at the Sheraton Brooklyn and I could not have been happier. The rooms are spacious, the beds are AMAZING, and the location is perfect. Right in the heart of Brooklyn and within walking distance to all of the hip neighborhoods. With the train only one block away, getting around was very easy. We had no... More 

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

So glad to hear you enjoyed your stay and are returning again next week. Aside from the great value, many of our guests do comment on how easy it is to get into Manhattan. Please be certain to say a quick hello when you return to the Sheraton Brooklyn Regards Marie Kupfer More 

Orlando, Florida
Top Contributor
65 reviews 65 reviews
60 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 7, 2012

I was pleasantly surprised at how wonderful my stay was. The front desk staff was amazing! Welcoming, professional with a real sense that they care about you, the traveler. My newly renovated room was beautiful. The Sheraton bed at this property is amazingly comfortable, more so than the Euro Ikea styled beds next door at The Aloft. This area of... More 

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you so much for your kind words about our brand new Sheraton, the Brooklyn Terrace, our staff and location. Your accolades were endless. I'll be certain to pass along to the entire team and we look forward to being your host in the near future Regards Marie J Kupfer More 

Questions? Get answers from hotel staff and past guests. Ask a question

510 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (158)
Viewed
Bathroom (24)
Viewed
Room/suite (51)
Viewed
View from room (21)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (22)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (31)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (335)
Viewed
Amenities (35)
Viewed
Club Level King (37)
Viewed
Pool (21)
Viewed
Restaurants and Bars (41)
Viewed
Standard Double Room (45)
Viewed
Standard King Room (48)
Viewed
Suite King Room (59)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question