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All 51 Brooklyn hotels

Sheraton Brooklyn New York Hotel

4.0 of 5 Hotel   |   228 Duffield Street, Brooklyn, NY 11201
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Ranked #21 of 51 hotels in Brooklyn
A recent review
5 of 5 stars Reviewed August 10, 2011
Monique R Lanham, Maryland
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631 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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There are newer reviews for Sheraton Brooklyn New York Hotel
See the most recent reviews
Lanham, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2011

I stayed at this hotel and was extremely happy with the service they provided. From the moment I walked through their door, I was greeted with welcoming smiles and courteous/helpful staff. The hotel is very clean, the bed was AMAZINGLY COMFY. This hotel made me even happier to be back home...even if it was only for a weekend. I will... More

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you so much for the "great job" comment. This is wonderful news to wake up to on a Sunday morning and I'll be certain to pass it along to our entire staff. Please come back and visit soon. Best Marie Kupfer General Manager More

Phila
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 8, 2011

My sister and I found the hotel on Travelzoo and decided to check it out. We stayed overnight on Saturday. The hotel was easy to get to via the subway out of Manhattan. The 3 Express train out of Times Square got me to the Hoyt St stop in less than 20 minutes. The Hoyt St stop puts you about... More

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Just a quick note of thanks for all your kind words regarding the Sheraton Brooklyn. We are so very proud of our brand new four star hotel. On your next visit to Brooklyn be certain to visit the Brooklyn Terrace, our roof top bar which recently opened. We look forward to beingyour host in teh near future. Regards Marie J... More

SGP
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2011

The hotel is new and like all things new, very clean. The sheets smell gorgeous and the place is very clean. The toilet was well kept too. However, the tv remote didnt work very well, some of the buttons are dead. The luggage rack in my room was broken, so I had to put my suitcase on the floor. There... More

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thanks for giving us a top rating and for recognizing our convenient location. Yes there is nothing better than the fresh smell of a new car or a spotlessly clean hotel. I am going to have our staff follow up on all luggage racks and TV remotes as our goal is to insure every stay is a perfect stay. I... More

Great Britain
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 7, 2011

The service brought the rating right down here! The service on arrival was hectic, that's the only way I can describe it and it wasn't particularly busy to warrant that. The young guy we checked in with was rude, and should not work in Customer Service, he immediately gave us a bad opinion of the hotel. The staff were generally... More

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MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you so much for your review about the Sheraton Brooklyn. It was great to hear you so enjoyed our shower and felt the hotel was well located. I was dissappointed that you were not made to feel as welcome as we had hoped. As our business is hospitality, we attempt to make every stay a perfect stay. When your... More

Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2011

This is at the heart of downtown Brooklyn and it is surrounded with subway stations going different directions and places...really convenient to get into Manhattan if there's where you're heading. Otherwise, like my girlfriend and I, we could walk to all the different parts of Brooklyn that was happening and worth visiting, making the hotel the center point which we... More

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review

Couldn't have said it any better. Thank you so much for your kind words about the Sheraton Brooklyn. We look forward to being your host in the near future Regards Marie Kupfer General Manager More

Montreal, Canada
2 reviews
5 of 5 stars Reviewed August 4, 2011

Great hotel and great location - i found. Although it may seem like a scary neighbourhood, it really is not. My boyfriend and I would return to the hotel pass 10 pm and no one would bother us. Around the hotel there are many subway stations, so do not worry about how to get around. There's one down by Hoytt... More

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Santa Clara, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 2, 2011

My family and I stayed here for one night before heading on our cruise out of Brooklyn. This Sheraton is clean, up to date, and most importantly, quiet and safe. The staff were very friendly and helpful in recommending places for us to visit in Manhattan on our short layover. I would recommend staying here.

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Oak Park, California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 2, 2011

I stayed in the Brooklyn Sheraton for 3 nights in July while visiting family. I paid extra for consierge level. This gave me free breakfast each AM and a room to go to for soda and snacks. When I checked in, I was given a room with no view, I called down to the front desk and was upgraded to... More

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Toronto
Contributor
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2011

It is a new hotel, and taxi driver may not know the location. My friends and I took 2 different taxis at different time from Manhatton China town to this hotel, Both drivers couldn't find it. Surprisingly, both taxi didn't have GPS. I suggest you to print a Google Map about this hotel location and show it to the driver... More

Was this review helpful? Yes 1
surf beach
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2011

This is quite well positioned (to NY) if you are willing to subway it. There is also a fair bit to see in Brooklyn, so being in the midst is handy. the pool is only open when the lifeguard is there, which means far shorter swim time than most motel pools.

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Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Business Hotel in Brooklyn
Hotel Class
Official Description (provided by the hotel)
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. ... more   less 
Number of rooms
321

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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