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All 47 Brooklyn hotels

Sheraton Brooklyn New York Hotel

4.0 of 5
228 Duffield Street, Brooklyn, NY 11201
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Sheraton Brooklyn New York Hotel
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73%
Ranked #13 of 47 hotels in Brooklyn
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482 reviews from our community

Traveler rating
    126
    215
    96
    21
    24
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Families
125
 
Couples
124
 
Solo
49
 
Business
80
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2013

We spent there 1 night this weekend. Clean! Looks newly renovated. Staff is helpful and very polite. No smells (important for us, my wife is very sensitive to smells). Comfortable beds! (I agree with lot of other reviewers saying that). Everything worked perfect in the room. What else to wish from hotel for short term? We didn't check gym &... More

Was this review helpful? Yes 1
See 2 more reviews by Bostonskii for Brooklyn
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 21, 2013

Four words a GM loves to hear... I Will Be Back!! Great thank you so much for the great review Marie Kupfer General Manager More

Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2013

Stayed here while visiting a friend who was working in downtown Brooklyn. The rooms are very small, but the beds are comfortable and the amenities are on the "new" side. Very close to subway lines to get to Manhattan (or anywhere else in the city).

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 21, 2013

Glad to hear you enjoyed our world renowned Sweet sleeper beds. We look forward to being your host in the near future Regards Marie Kupfer General Manager More

Blue Bell, PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2013

My future daughter-in-law blocked what she thought was 20 rooms at the Sheraton Brooklyn New York Hotel, only to find out she had 10 and now she has had to scramble to another Brooklyn Hotel and as a result of the miscommunications of the event coordinator at the Sheraton Brooklyn New York Hotel. We have both tried to email this... More

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 12, 2013

Your review came to me just a few moments ago and I wanted to be certain I responded quickly. First and foremost, congratulations on your upcoming wedding and we look forward to being your host. Rates do fluctuate based upon season and demand but I would like to speak with you personally to more fully explain this process. Please contact... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013

Very luxurious hotel with exquisite amenities for a reasonable price. The complimentary food and beverages were amazing at this hotel. The well stocked drink cooler and Starbucks coffee bar were like no other hotel I've been too. The pool and hot tub were nice, but small. The rooms were immaculate with tasteful modern design. Parking is sort of a pain... More

Was this review helpful? Yes 1
See 3 more reviews by traveldiva_90 for Brooklyn
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 21, 2013

Great to hear you will be back soon. Be sure to track me down so I can say a personal hello. Regards Marie Kupfer General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 8, 2013

My wife and I stayed here over the Easter weekend checking in on Friday and out on Monday. I was very disappointed when I saw the size of the room. Because there was no closet (only a chest to hang clothes) there was not enough room to sit my luggage. We were literally bumping into baggage all weekend. My son... More

Was this review helpful? Yes 3
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 21, 2013

Goodness...it doesnt appear you had too wonderful of a stay while at the Sheraton. When your travels bring you back to the Brooklyn area, please contact me directly. Though our rooms are standard size for the New York area, we are fortunate to have 21 suites at the facility. These rooms are close to twice the size of a standard... More

Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2013 via mobile

We stayed here for one night and went to The Barclay Center to see Aicia Keys. We valet parked for $40 a day and was given a room at 1 pm on the 18 th floor. The room was small but had everything we needed and a really comfortable King bed. The bellman and front desk clerks were very helpful... More

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 8, 2013

Great review...thank you so very much for taking the time to tout our accolades. I heard the Alicia Keyes concert was pretty amazing. Come back and visit sooner than later. And yes, there is a great restaurant across the street. There is also one right in the hotel, Grubstake and an amazing rooftop lounge, the Brooklyn Terrace. Marie Kupfer General... More

Annapolis, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2013

The staff could not have been more helpful, courteous or friendly. The room was very clean. We were visiting family in the area. The weekend happened to be during a big snowstorm, but our family, including the kids were welcome in the lounge to play games, build puzzles and enjoy the space. We would definitely stay another time.

Was this review helpful? Yes 2
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 8, 2013

How very nice of you to comment on all the Sheraton Broklyn has to offer. Snowstorms are our speciality. :) Be sure to come back and visit very soon. The weather has warmed up and theres no time better to walk or bike the Brooklyn Bridge. Marie Kupfer General Manager More

Evanston, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2013

My wife and I stayed the weekend at the Sheraton in Brooklyn. Although it was frustrating to find the street, with all of the one-way streets the location turned out to be quite convenient. Close to shopping, Juniors restaurant, and downtown, we were in the heart of Brooklyn. The room was very comfortable, clean, with a nice view.The bathroom was... More

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MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 6, 2013

Thanks for mentioning the sheraton is a nice place to visit. We think so too and it's a great place to work. It sounds like you enjoyed our world famous sweet sleeper mattresses and juniors. Next time be sure to walk over to the Brooklyn Bridge for some Grimaldi's pizza and breathtaking views of Manhattan And of course check the... More

Chicago, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2013

I stayed here during Easter weekend 2013. This hotel is located in the heart of downtown Brooklyn and is very close to several subway stops. Everything is in walking distance. As far as my room, it was very small, but very clean and nice. I stayed in a King room on the 19th floor and had a pretty nice view... More

Was this review helpful? Yes
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 6, 2013

Another great stay over the holidays at the Sheraton Brooklyn. Good to hear and happy belated Easter. Thank you for your kind words about the staff, product and location and thank you for the suggestion regarding the microwave. I have passed the word along to our food and beverage team. Be sure to come back and visit soon Regards Marie... More

San Francisco, California
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 25, 2013

Arrived on a late flight to JFK and wanted an affordable place to crash before embarking on my NY visit to Manhattan. I would recommend this hotel to others with similar circumstances but not as a place for an extended stay. Room (on SPG Preferred Floor) was smaller than expected and furnishings/decor not what I expected for a newer hotel.... More

Was this review helpful? Yes 1
MarieKupfer, General Manager at Sheraton Brooklyn New York Hotel, responded to this review
April 6, 2013

Thanks for reviewing the Sheraton as well as our sister property right next door, the Aloft, another Starwood branded hotel. Both provide brand new accommodations along with an opportunity to earn SPG points. Of course be sure to visit the Brooklyn Bridge and attend an event at the newly opened Barclay Center Safe travels and e look forward to being... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very clean(25)
  • Friendly and helpful(15)
  • Club room(14)
  • CAB driver(12)
  • Very nice(11)
  • Staff member(10)
  • Short walk(9)
  • Few blocks(9)
  • Great value(8)
  • Front desk staff(8)

Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Region: United States > New York > Brooklyn
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 47 hotels in Brooklyn
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Brooklyn New York Hotel, the area's newest full-service hotel, is 1 MTA stop from Manhattan near MetroTech Ctr, Bklyn Heights, and BAM. We have 4,300sq ft of meeting space and a rooftop deck. ... more   less 
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