We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Brooklyn New York Hotel

4.0 of 5 228 Duffield Street, Brooklyn, NY 11201
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Brooklyn New York Hotel
Professional photos View all
Browse nearby
Sheraton Brooklyn New York Hotel
Write a Review

700 reviews from our community

Traveler rating
    171
    304
    151
    32
    42
See reviews for
207
177
66
134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (700)
  • Mar-May only
    (128)
  • Jun-Aug only
    (185)
  • Sep-Nov only
    (236)
  • Dec-Feb only
    (151)
All months
There are newer reviews for Sheraton Brooklyn New York Hotel
See the most recent reviews
Top Contributor
83 reviews 83 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three nights here and had a very nice stay. Looking forward to returning to this fun spot. Our room was decorated very nicely and was very clean. The room was small, but there was a nice closet where you could hang and store a fair amount. The bathroom had a shower (no tub) but was very luxurious. Beds... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for sharing all of your feedback regarding your recent stay with us. The information you provided is going to be most helpful to other guests traveling to the Sheraton Brooklyn, so thank you for taking the time. I am happy to know that our team did a good job accommodating you and your party throughout your... More 

Houston, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was very convenient as almost all subway lines running to Brooklyn are easily accessible and nearby. Stayed on a high floor with nice views. The hotel has adequate number of elevators (a rarity in New York City), nice clean rooms and great service. The reception staff is magnificent - always there to help you and assist in any... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for choosing the Sheraton Brooklyn to host you for the holiday season! I am very pleased to hear that you enjoyed the lobby Starbucks and the hot apple cider that we put out for our guests in the evening, especially since it is starting to get so very cold!! It is also such a pleasure to... More 

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Hotel is nice; amenities are great, however, the parking company; LAZ Parking is terrible. They charge you $45 to park your car overnight which isn't terrible. I had two problems though. I arrived at 3pm to check-in and asked them to keep the car in the front because i needed to change and then drive to a wedding at a... More 

Was this review helpful? Yes 1
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for taking your time to fill out a survey regarding your recent stay with us. I am very happy that you enjoyed the hotel and the many amenities we had to offer! I am however disappointed to hear about your experience with the third party valet company. I have spoken to the Managers at the garage... More 

Laval, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights with the family, 2 adults and 2 children. Positive is that this hotel is very close to subway stations. Rooms are clean and beds are very comfortable. Staff seem eager to help and accommodate their guests. Our room was small, even by NYC standards. Our room key(s) worked every 10 swipes, even after re-programming. The elevators... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for taking the time to share your recent experience at the Sheraton Brooklyn. I am happy to hear that the staff was eager to assist you during your stay that is wonderful to hear. I am however disappointed to hear that your keys where giving you a difficult time during your stay and that the Hotel... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights with the family, 2 adults and 2 children. Positive is that this hotel is very close to subway stations. Rooms are clean and beds are very comfortable. Staff seem eager to help and accommodate their guests. Our room was small, even by NYC standards. Our room key(s) worked every 10 swipes, even after re-programming. The elevators... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for taking the time to share your recent experience at the Sheraton Brooklyn. I am happy to hear that the staff was eager to assist you during your stay that is wonderful to hear. I am however disappointed to hear that your keys where giving you a difficult time during your stay and that the Hotel... More 

Lambertville, New Jersey
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife, myself and our 4 year old daughter spent 1 night here recently and it was a nice experience. The hotel is on a small street with 2 other hotels, close to the subway and walking distance to plenty. The staff were all friendly and professional and there was a lot of energy throughout the lobby; positive energy. The... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for taking the time to share your positive feedback of your recent stay. I am very happy you and your family enjoyed your stay with us. We try to keep the energy and vibe positive at all time in the lobby and throughout the hotel, but a large part of that is due to the guests... More 

sweden
Top Contributor
158 reviews 158 reviews
66 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The room was super clean and super small; hardly any floor space for our luggage. Nicely decorated room and very comfy beds. Coffee maker in the room, free bottles of water. Wifi free in the lobby. We stayed 2 nights but couldn't use the pool due to strange opening hours and the fact that the pool is also used by... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay. I am glad to hear that you found the room to be clean and nicely decorated! I do want to apologize that you were unable to use the pool due to the weekday hours of 5pm to 10pm, I can understand your disappointment and... More 

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

Staying in Sheraton for 4 night and I can say that this hotel is best for sleep quality. Comfortable beds, no noise outside... Fine breakfast, good service, high-speed of internet. Definitely will come back again.

Was this review helpful? Yes 1
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, I want to thank you for taking the time out to review your recent stay with us and for the positive review. I am so glad to hear that you enjoyed the room accommodations, especially the comfort of the Sheraton sweet sleeper beds! It’s also wonderful to hear that the service met your expectations. We look forward to... More 

Winter Park, Florida
2 reviews
5 of 5 stars Reviewed December 23, 2014

The entire staff we encountered were very pleasant and helpful! They assisted several times in trying to find different venues around the city. Our room was impeccably clean and very comfortable. I was expecting to hear noise from the outside and hallways, and it was very quiet even on our busy floor. The price was great, the service was awesome!... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, It was such a pleasure reading your review, thank you for taking the time to give us your feedback. I am pleased to hear that the staff was helpful throughout your stay in assisting you with your NYC adventures! It's also great to know that the housekeeping department is doing a wonderful job and keeping the guests rooms... More 

California
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 22, 2014

I just completed a 3 night stay at this hotel. I was in town to attend my father's funeral. I arrived at almost 10pm and the first woman who helped me was useless and rude. I'd flown across the country to bury my father and she had no sympathy or customer service skills. Enter Jessica Grant, a supervisor. She found... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, First and foremost I want to give my condolences to you and your family for the loss of your father. I will be sharing your wonderful feedback regarding Jessica's impeccable service. She is a Super Star and we are extremely blessed to have her. I am however disappointed that the first person you encountered was no help to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Brooklyn New York Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Orbitz, Hotels.com, Travelocity, getaroom.com, Agoda, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Brooklyn New York Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#14 Business Hotel in Brooklyn

505 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (153)
Viewed
Room/suite (49)
Viewed
Pool/beach area (6)
Viewed
Bathroom (23)
Viewed
Hotel & grounds (22)
Viewed
View from room (19)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (31)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (335)
Viewed
Amenities (35)
Viewed
Club Level King (37)
Viewed
Pool (21)
Viewed
Restaurants and Bars (41)
Viewed
Standard Double Room (45)
Viewed
Standard King Room (48)
Viewed
Suite King Room (59)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay