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Sheraton Brooklyn New York Hotel

4.0 of 5 228 Duffield Street, Brooklyn, NY 11201
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Sheraton Brooklyn New York Hotel
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Sheraton Brooklyn New York Hotel
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698 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hampton, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was in New York for a very important engagement and got a really good deal on this hotel. I have always loved the Sheraton's beds. The most comfortable night sleep you could get on vacation. It was very easy to find this place and in the middle of the heart of Brooklyn. The staff were extremely attentive and even... More 

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Great Falls, Virginia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed for two nights in January while we were doing genealogy research in Brooklyn. The hotel was very good value and is an excellent and convenient location. The best thing about the hotel was the exceptionally comfortable beds. The staff was very pleasant and helpful. Parking was convenient and easily arranged by the hotel. As others... More 

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San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm writing this review after having stayed here on 2 separate occasions. Efrain at the front desk, along with many of his colleagues, was highly attentive and eager to please. Staff here goes the extra mile to make sure you get the help you need. I travel to Brooklyn for work and will stay here again, no question. Food in... More 

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patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for your kind words regarding the front desk staff, especially Efrain. It makes me so happy to hear that the staff went the extra mile to make sure you got the help you needed. I want to also thank you for your feedback regarding the restaurant and the internet and apologize for any issues you faced.... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Brooklyn Sheraton for three nights in January. We had two rooms with two adults and two teenagers. I was skeptical of the location because of the bad reviews about construction and traffic, but we found the rooms to be exceptionally clean and updated. The price was excellent for the quality of the rooms. They are sufficiently... More 

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patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for taking the time to give us your feedback regarding your recent stay. I am very happy to hear that you felt the hotel to be clean and updated and the price to be exceptionally reasonable. I appreciate your feedback regarding the restaurant/bar and we also see all the potential it has! We look forward to... More 

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Utilitarian Sheraton in good location for subway access and big box shopping. Good personnel at the front desk. Fairly clean. Lobby is a little oddly shaped and awkward. Coffee says it's Starbucks, but they must cut down on how much is used to make their basic brew. Overall a good hotel. Could definitely hear neighbors next door cheering loudly at... More 

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patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You your feedback regarding your recent stay. I am very pleased that you enjoyed the Downtown Brooklyn location, the Sheraton Club lounge, and the Front desk personal at the hotel! I do however want to apologize that your neighbors where keeping you up, that is unacceptable no matter how enjoyable the game was, and for that I... More 

Sicklerville, New Jersey
Top Contributor
85 reviews 85 reviews
15 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Sheraton Downtown Brooklyn, which is in a great location to access Brooklyn and Manhattan. The hotel is a few blocks from the subway, and several bus lines to get anywhere in the city. The hotels does not have onsite parking, but offers valet service for $45.00 for 24 hours (cheap for NY), but they also offer... More 

Was this review helpful? Yes 2
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You so much for taking the time out of your no doubt busy day to share all of your valuable feedback and your first-hand experience regarding your recent stay. Your perspective and insight is extremely helpful to other travelers in making there decision and hopefully you made their decision easy by convincing them that they are in... More 

Naples, Florida
Top Contributor
124 reviews 124 reviews
64 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here for a one night stay and it served its purpose. This is a nice hotel that is centrally located in Brooklyn, 4 blocks from the courthouse if you need to go there and a relatively short train ride into the City. As others said on here, the rooms are smaller but are comfortable. I was upgraded to the... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for your valuable feedback regarding your recent stay. I am very glad to hear the front desk team where extremely friendly. They do their best to make sure everyone feels like they are welcome, and part of the family when they arrive, so I am glad you were able to feel that warmth. I am also... More 

Cedar Grove, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Disappointing stay; would have rather been at the St Regis in Singapore. The Beds are Heavenly, but that is about all… It is New Year’s Eve and we wanted an exceptional place to stay near the Barclay Center for the Elton John Concert. I was not expecting a luxury resort accommodations in Brooklyn; and I did not get it. This... More 

Was this review helpful? Yes 1
Top Contributor
83 reviews 83 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three nights here and had a very nice stay. Looking forward to returning to this fun spot. Our room was decorated very nicely and was very clean. The room was small, but there was a nice closet where you could hang and store a fair amount. The bathroom had a shower (no tub) but was very luxurious. Beds... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for sharing all of your feedback regarding your recent stay with us. The information you provided is going to be most helpful to other guests traveling to the Sheraton Brooklyn, so thank you for taking the time. I am happy to know that our team did a good job accommodating you and your party throughout your... More 

Houston, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was very convenient as almost all subway lines running to Brooklyn are easily accessible and nearby. Stayed on a high floor with nice views. The hotel has adequate number of elevators (a rarity in New York City), nice clean rooms and great service. The reception staff is magnificent - always there to help you and assist in any... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for choosing the Sheraton Brooklyn to host you for the holiday season! I am very pleased to hear that you enjoyed the lobby Starbucks and the hot apple cider that we put out for our guests in the evening, especially since it is starting to get so very cold!! It is also such a pleasure to... More 

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Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
Number of rooms: 321
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Hotel Style:
#14 Business Hotel in Brooklyn

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