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Sheraton Brooklyn New York Hotel

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228 Duffield Street, Brooklyn, NY 11201
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Sheraton Brooklyn New York Hotel
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Sheraton Brooklyn New York Hotel
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798 Reviews from our TripAdvisor Community

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Traveler rating
    201
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    168
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel 3 times now, and for good reason. The location is really great, convenient to several subway stops so it's easy to get around Brooklyn and into Manhattan without spending a fortune on cabs. The staff are attentive and friendly. One negative note: there was construction going on directly outside our room during one visit... More 

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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 2 days ago NEW

Sheraton is a brand I have used for business and personal for many years. This property is not up to Sheraton standards. Check in was an unpleasant experience listening to others complaining about hotel. The room is very austere and dark, low ceilings, lack of counter space. Understanding most hotel rooms are on the smaller side in the NYC area,... More 

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Christiansted, St. Croix
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Where to begin? Let me preface this with I am fairly Starwood/Hyatt brand loyal and have gold status with the chain. First off the location is really great. Convenient to public transit. At check-in we were upgraded to a "Club" room which even had a patio. The room itself was fine. The first night we didn't have any issues. The... More 

Was this review helpful? Yes 1
Wheaton, Illinois
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stay here when I come to work in Brooklyn. The staff is always friendly, they have delicious cold water with lemons available in the lobby but best of all they have FABULOUS beds and linens. The location is close to many subways if you want to head further afield If you head towards Boreum Hill ( about 6-8 blocks)... More 

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Ridgefield, Connecticut
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you're looking for a hotel in Brooklyn, this Sheraton near downtown is a great option. The decor is attractive and not garish. Liked the drape fabric in particular and the grass -cloth appearing wallpaper with white linens - I teach interior design and some rooms in hotels detract from the experience. These are subtle and understated and quite attractive.... More 

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NY
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Accommodating staff Comfortable bed Easy access to subway for getting into Manhattan Didn't try the fitness room but nice they had one Construction on st happening but was not an issue for stay Parking valet separate at 45

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New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this property for the first time because I was attending a wedding. The hotel was packed and had a lot going on. The property in general was nice, well maintained and modern. The regular rooms were on the small side but typical for NYC. The suites were spacious and accommodating. I cant comment on the food... More 

Was this review helpful? Yes 1
Bethlehem, Pennsylvania
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic Sheraton hotel only a couple blocks from the subway! Hotel is very clean and the staff is fantastic! Asking for directions and anything else needed I got help from the front desk every time! I had easy access to all of Brooklyn and Manhattan. Will stay here whenever I need accommodations in Brooklyn!!!!!!

Was this review helpful? Yes 2
Upper Saddle River, New Jersey
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 1 week ago

The valet attendant was under an umbrella. MY GPS would not get me to this location. When I called 4 times for directions, they kept me on hold for at least 5 minutes each time. Frustrating to say the least. I now proceeded to check in and there was lackadaisical front desk clerk who checked me in. No acknowledgement of... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Got to the hotel early in the morning, after a airbnb mishap, and Amanda at the front desk did everything possible to accommodate my whole family for the weekend. This speaks of a exceptional employee and committed to make Sheraton a place to stay. The hotel has a great location and close to everything you need in downtown Brooklyn. The... More 

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Hotel Review Summarization

What travelers say

  • Very clean(5)
  • Club room(4)
  • Friendly and helpful(4)
  • Front desk staff(3)
  • Club lounge(3)
  • Car service(3)
  • Staff member(3)
  • Sweet Sleeper bed(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (51)
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Bathroom (24)
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Hotel & grounds (22)
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Dining (2)
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Other (40)

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Amenities (35)
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Club Level King (37)
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Pool (21)
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Restaurants and Bars (41)
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Standard Double Room (45)
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Standard King Room (48)
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Suite King Room (59)
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The Hotel (49)

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Pool/beach area (1)
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Other (7)
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