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Sheraton Brooklyn New York Hotel

4.0 of 5 228 Duffield Street, Brooklyn, NY 11201
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#20 of 51 Hotels in Brooklyn
642 Reviews 4 of 5 stars
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Sheraton Brooklyn New York Hotel
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Sheraton Brooklyn New York Hotel
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642 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there to move my daughter into NYU Polytechnic.... Right in the area... We loved out stay!! Everything was so nice. The staff was very accommodating and helpful...especially Andre! Thanks so much!!! We will be back!! The King size bed was very comfortable. I would definitely recommend your hotel to my friends and family.

Was this review helpful? Yes 2
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you for taking the time out to write a review and for the positive scoring. We are delighted that your stay met your expectations and that Andrew made your stay memorable! I have passed on your good comments to all of the staff and we look forward to welcoming you back in the near future. Kind Regards, More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely friendly and professional staff, clean rooms, service was second to none. Close to subway stations and buses making travel easy to all sights. This was our fist visit to the Big Apple and should we go back, we would stay at the Sheraton Brooklyn again. We would definitely recommend.é

Was this review helpful? Yes 1
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Thank you for taking the time out to write a review and for the positive scoring.We take Hospitality very seriously and to hear that we met your expectations is what it is all about! We hope to welcome you back in the near future. Kind Regards, More

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed 2 nights at the Sheraton Brooklyn as a part of a large wedding group. We live on the upper west side, so we don't get to stay in NYC hotels all that much, but I do spend a lot of time in hotels around the city because my work involves commercial interiors. That being said, this hotel offers... More

Was this review helpful? Yes 5
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

I want to Thank You for taking the time to fill out a review. I also want to apologize for the issues you and your party faced while staying with us. It is definitely disappointing to hear. This is certainly not the experience we aim to provide our guests Our goal is to provide our guests with a welcoming, home-away-from-home,... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Only 2 blocks to A or C train at Jay St. 10 mins to lower manhattan, 20 mins to Midtown, 30 min to upper west side on same train. Like our other stays the Sheraton was immaculate and staff very helpful. Everything in the room you need. This time we took a 15 morning walk to quaint Brooklyn Heights neighborhood... More

Was this review helpful? Yes 1
Sharon, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We visit Brooklyn to visit family. Need a place to stay nearby. Have come here twice. Walking distance to downtown and the bridge. Easy to walk to subway. Nice new clean rooms all updated. Starbucks coffee in lobby. Elevators a little slow, but feel VERY safe. Note: Don't ask for car service in lobby. Ripoff. Take a cab or call... More

Was this review helpful? Yes 2
Mississauga, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at the Sheraton Brooklyn and my friend and I were pleasantly surprised. We booked via Expedia online and got a good deal as we booked just over a month in advance for the Sept long weekend. Upon arrival the front desk rep Victor was awesome. He was very friendly and accommodating; he helped up us... More

Was this review helpful? Yes 1
Satellite Beach, Florida
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't usually travel by myself, so I was a little nervous staying in NY by my lonesome. But lo and behold! I found this hotel recommended by my son who lives in the area....I chose not to stay with him due to no A/C in his little apartment. I got more than I ever could bargain for here. First... More

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Brought our dog never got a dog kit or bed. Parking is $45 per day! without access to it! (left our dog bowl in car - had to use a tray for coffee for water bowl) no free coffee in the lobby - no free internet ($20 a day)- boasted of a roof top deck - which is only open... More

Was this review helpful? Yes 1
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

I want to Thank You for taking the time to fill out a review. I also want to apologize for the issues you and your party faced while staying with us. It is definitely disappointing to hear. This is certainly not the experience we aim to provide our guests Our goal is to provide our guests with a welcoming, home-away-from-home,... More

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel, situated in an area of Brooklyn currently undergoing redevelopment. This means there is some building noise, although only during working hours, so no significant disturbance to guests. The staff are very welcoming and helpful - could not be better. The facilities are excellent: there is a Starbucks and a small bar/diner. They offer what... More

Was this review helpful? Yes 1
hot springs, arkansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lots of construction around the hotel. Rooms clean but small which is normal for the area . Never tried the restaurant but it offered room service . Nice place for short stay. Pool was small and very dark due to removable ceiling staying closed due to construction in area

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Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
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