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All 51 Brooklyn hotels

Sheraton Brooklyn New York Hotel

4.0 of 5 Hotel   |   228 Duffield Street, Brooklyn, NY 11201
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Ranked #20 of 51 Hotels in Brooklyn
A recent review
4 of 5 stars reviewed 3 days ago
Denise S Toronto, Ontario, Canada
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675 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We wanted to spend a weekend before christmas in NYC, but hotels even 2-star hotels were going for $300! We won a bid on priceline for this hotel. At first, I was a little worried, since it was in Brooklyn and it seemed a little out of the way. But for less than $200, we got a 4-star hotel that... More 

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Collegeville, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here one night and it really left me wanting more. The club lounge was great. It was mic to grab a snack in the evening and breakfast in the morning. Good wifi signal and all the amenities that matter to the business traveler. I wish sit was a little easier to grab a cab out front, but I... More 

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Memphis
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My family and I went to New York and Philly for Thanksgiving. We decided to stay in Brooklyn for our time in New York. The hotel was superclean and the staff super friendly. Nice size room compared to Manhattah.

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Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

As a Starwood member, I cancelled a reservation online using Starwood Preferred Guest site about a month prior to the booking. At that time, I cancelled it was removed from my stays on this website, but apparently never cancelled. As someone who receives literally hundreds of emails I day, I did not check email for a cancellation confirmation email and... More 

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's start with the good points. 1) It's a busy hotel, and probably a popular venue with the locals; there was a wedding when I arrived. Plus, it's located just 5 minutes walking distance from Fulton Street, where you can find an array of shopping outlets (Macy's, Gap Outlet, H&M etc), and food cafes and restaurants (McDonald's, Burger King and... More 

Was this review helpful? Yes 1
San Francisco, California
Top Contributor
109 reviews 109 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here for 4 nights on a Wed - Sun in a suite on the 8th floor (814). We used our SPG Platnum Upgrade awards and had been placed in a nice suite. The hotel is only about 4-5 years old (built as a Sheraton) and has an Aloft Hotel next door. The room was well... More 

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Deer Park, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this property in august 2014 for a few days and the place is immaculate beds great pillows dreamy.On arrival my dog a shi tuz got her treat on arrival that set the tone for trip and staff on point Sherman front desk you rock. Will definitely be back next year.

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patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for taking the time to fill out a review regarding your stay with us, we definitely appreciate it. We are pleased you found the hotel to be immaculate and comfortable. Our housekeeping team works tirelessly to make sure the hotel is in beautiful condition for our guests. I will also be sure to tell Sherwin that... More 

Saint Louis, Missouri
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Don't let the title of this review fool you. A restful night was about all I was really looking for, and I found it here. I was recently in Brooklyn for a wedding and this is where I stayed. The counter help was professional and nice. I arrived around 12:30 in the afternoon, and checkin wasn't until 3, but they... More 

Was this review helpful? Yes 1
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for your review. I am happy to hear that the Sheraton Brooklyn met your expectations for your quick overnight trip. I hope you had a great time at the wedding you attended. I do hope we have an opportunity to host you again in the near future and we not only meet your expectations but surpass... More 

Cambridge, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I understand the valet is a separate concession but the hotel should reconsider the contract with LAZ Parking. I paid $90 to have them essentially lose my car, thereby delaying our departure and just generally making us end what had been a great weekend at a good hotel on a bad note. Hotel parking in New York is generally bad,... More 

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patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for your feedback regarding your recent stay. I want to start by apologizing for the issues you faced with the parking facility. As you stated it is 3rd party operated since the Sheraton Brooklyn does not own a parking facility, but it is still disappointing that your experience with the parking facility effected your good experience... More 

Paris
Top Contributor
103 reviews 103 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Personnel has been really really nice with us but I was quite disappointed by the suite we had: looked really 80s...That being said the room was real calm. Location is Ok, not far from subway station and 10 mn walk from Barclay s Center (for Basketball fans)...I must say it is not the best part of Brooklyn either... Bar/Mexican sports... More 

Was this review helpful? Yes
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, Thank You for writing a review for the Sheraton Brooklyn New York. I am thrilled that you found the Front desk team to be extremely friendly and helpful! We take hospitality very seriously and to us, that is what it is all about. I have also passed on your comments regarding the feel of the suite to the... More 

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Additional Information about Sheraton Brooklyn New York Hotel

Address: 228 Duffield Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Brooklyn New York Hotel 4*
Number of rooms: 321
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Hotel Style:
#16 Business Hotel in Brooklyn

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