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Sheraton Brooklyn New York Hotel

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228 Duffield Street, Brooklyn, NY 11201
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Best prices for: 1 room 1 guest
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Sheraton Brooklyn New York Hotel
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Sheraton Brooklyn New York Hotel
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775 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
4 of 5 stars Reviewed 3 days ago NEW via mobile

My stay at this hotel was actually great I don't have no problems the staff are wonderful I would stay there again beautiful hotel in brooklyn There's food places around nice heated pool jacuzzi and they have a weight room

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Moretown, Vermont
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great little pool and hot tub, but it is closed until 5, the chlorine ruined our bathing suits, but kids had a ball! Also we had to wait 2.5 hours to get into our room, they were still cleaning it.... They did provide us with a $50 breakfast voucher to help us feel better.

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5 of 5 stars Reviewed 3 days ago NEW via mobile

I was freezing when I arrived at the hotel as I was on my way to South Africa from the Cayman islands. The check in was real quick and the staff was so friendly and helpfull. My room was warmed up by the time I reached it and the bed turned down. The checkin desk arranged it upon arrival. They... More 

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Pinecrest, Florida
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I made a last minute reservation to stay in a hotel in the Brooklyn area, and found this Sheraton from searching through reviews on TripAdvisor. It had great ratings and the price was very reasonable for New York City so I went ahead and booked it. When I arrived at the hotel late at night I found a lot of... More 

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Washington DC, District of Columbia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff: 5 stars - friendly and helpful (especially the front desk) Room size: 3 stars for two people, 4 for one person (small bathroom sink) Cleanliness of room: 5 stars (no issues) Restaurant: 1 star - wasn't open for lunch, had that "sour beer smell" when I went for an evening nightcap. If I am not happy with a hotel's... More 

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Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first visit to NY. We wanted somewhere nice, central, close to shops, yet didn't break the bank. Staff were very welcoming, polite and always greeted us as we entered or left the hotel. I was particularly impressed with a young man in house keeping. I asked to borrow a charger for my ipad, but one wasn't available. He went... More 

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Crawley, United Kingdom
Level Contributor
61 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, good room, fab bed... So many dissenting reviews, but I guess it all depends what you use the hotel/room for! I was here for a 3 night business trip to our Brooklyn office, so ideal location. Good bathroom, great shower, low-intensity bath so easy in/out of shower. I was only using this as somewhere to sleep and shower... More 

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Sarasota, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this Sheraton hotel for over two weeks while we were in Brooklyn for a family matter. The staff are friendly and helpful. The location is off the main street and there is construction going on but it is quiet, safe and and was convenient to everything we needed. There is a full restaurant, coffee shop and good... More 

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Dalton, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All staff very friendly and helpful, even going the extra mile to supply us with tonic water (no charge!) when we couldn't find any locally. Hotel and room very nice. Room smallish but it is NYC! Very clean and a Starbucks in the lobby!

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Nashville, Tennessee, United States
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am currently still checked into this hotel as I write this review. I just feel compelled to comment on the complaints about room size, the A/C and elevator noise as well as staff rudeness. First, elevator noise. I am in a room that backs up to two of the elevators (there are four elevators in banks of two) I... More 

Was this review helpful? Yes 3
patricia c, Manager at Sheraton Brooklyn New York Hotel, responded to this review

Dear Guest, I want to thank you for the best review I have read all day! I am so pleased to hear that you are enjoying your time with us and that the staff has been pleasant and professional during your stay, Your point of view is both refreshing and enlightening and I thank you for sharing it with myself... More 

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