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Comfort Inn Brooklyn

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353 38th Street, Brooklyn, NY 11232
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1 room 1 guest
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Comfort Inn Brooklyn
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed 1 week ago

After a long drive to NY I was greeted by a not so nice receptionist. I was read a long list of rules that I was told I had to follow. I've never been read a list of rules for a hotel but it's NYC, maybe thats what they do right? I was then told under no circumstances could I... More 

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Brigantine, New Jersey
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading reviews, I will admit I was a bit skeptical. So glad I went. The location was perfect for my needs, being 2 blocks from a subway. I was a bit concerned about the parking, but got 1 of the about 10-12 spots. And even if I didn't, there were free parking spots on the street. Got there before... More 

Was this review helpful? Yes 1
Columbus, Georgia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My family stayed here for 3 nights while visiting relatives in Brooklyn and sightseeing in Manhattan. The hotel is only 2 blocks from the subway, and we made several trips on it. The staff was nice and helpful when we needed a restaurant suggestion within walking distance. Everything about this hotel is small. I have never been in a room... More 

Was this review helpful? Yes 2
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Sparks, Maryland
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 25, 2015

Clean. Safe. Friendly. Getting here by car is tricky but not terrible. Parking is tight only about 10 spots but on street is fine here. 2 blocks to metro is an easy walk. Staff very helpful getting printout point to point metro directions The local restaurants are not too fancy but good.

Was this review helpful? Yes 2
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Flint, Michigan
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 5, 2015

Loved the location for getting to three common subway lines. A very short walk to get there. The continental breakfast was pretty much everything you could ask for. Front desk staff was extremely helpful. I wish I had caught their names but they were there 6/22-6/27 in case someone from the hotel would like to know. The price is right... More 

Was this review helpful? Yes 1
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Irvine, California
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 3, 2015 via mobile

Stayed one night with the family. Great proximity to subway, just one block on 4th street. Took subway a couple of times to go explore the city. It was easy to navigate and short ride to Manhattan. Hotel was quiet and clean. Room is small, but it's expected. Everything we needed was in the room. Beds are comfortable. One problem... More 

Was this review helpful? Yes 2
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Boston, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2015

The service was excellent and accommodating, it was easy to get in and out of the city by subway and taxis (Ubers arrived quicker than we could even get to the front door!), and the hotel was very clean and quiet. Rare to find this great value around New York City.

Was this review helpful? Yes 1
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Houston, Texas
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 12, 2015

I booked this hotel through priceline (it was one of the hotels listed under Brooklyn on their map-guide-thing) for a short trip to New York. As with any hotel in New York, being close to the subway is a great start and this place is very close to the 36th street stop on the D, N and R lines. You... More 

Was this review helpful? Yes 3
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Pueblo West, Colorado
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 5, 2015

I chose this hotel for the free breakfast and proximity to the subway. One review stated that the hotel was one block away from the subway. It's more like three and a half, which is still isn't that bad of a walk. The breakfast does have good diversity. I didn't eat the same thing twice and we stayed 4 nights.... More 

Was this review helpful? Yes 2
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 9, 2015

Hotel nice very good location near Costco store near train station the room normal clean, price is very good have a breakfast so so Near the hotel have old building hotel haven't a good view In our rooms view is terrible! So price and service good

Was this review helpful? Yes 1
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

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