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All 49 Brooklyn hotels

Comfort Inn Brooklyn

2.0 of 5 Hotel   |   353 38th Street, Brooklyn, NY 11232
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Comfort Inn Brooklyn

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Ranked #26 of 49 hotels in Brooklyn
A recent review
3 of 5 stars Reviewed March 15, 2014
TravelPansy Saint Louis, Missouri
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91 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Saint Louis, Missouri
Top Contributor
79 reviews 79 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 15, 2014

This hotel is located in a mixed warehouse, residential area bordered by a highway and an exit ramp. It is very reasonably priced. The front desk staff are ok. Some say nothing to you, others are quite pleasant and smiling. But when asked to do something, they were very accommodating. The breakfast area person is more interested in her cell... More

Was this review helpful? Yes 1
NY391, General Manager at Comfort Inn Brooklyn, responded to this review

I appreciate for your feedback. Many places that you mention , we have to do upgrade and we already in process for the new furniture in the room including wordrobe and chair.We are looking to see you again and we will try to give you best service. Again Thankyou very much for your response. More

Rochelle Park, New Jersey
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 11, 2013

I decided to choose this place because i wanted to go to the city but at the same time stay at a cheap place, so my friend suggested me this hotel. What did I find upon my checkin ? Nothing but the best Friendly and Helpful Staff Close passageway to the subway - takes you to Times Square fast Speckless... More

Was this review helpful? Yes 2
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Eric, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More

Pittsburgh, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2013

Only two blocks from the subway. This is a very clean but modest hotel. The breakfast was very good with fruit, eggs, sausage, waffles, etc. We stayed there 4 nights. It is not the best of locations if you want to just take a stroll from the hotel and grab a bite to eat or a drink as it is... More

Was this review helpful? Yes 4
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Hi MKEMF, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager More

Basel, Switzerland
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 19, 2013

If you plan to visit New york, you should consider this hotel for such purpose because you will leave your room early in the morning and come back later in the night. This hotel is very close to a metro station (2 min by walk) and you can join New York city center if you take a Express line in... More

Was this review helpful? Yes 2
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank You for staying with us and thank You for consideration. We definitely will work on your couple of concerns and hope to see you again very soon. Sincerely, General Manager More

Zanesville, Ohio
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2013

With two little boys, ages 2 and 11 months, we didn't know what to expect with this hotel. It was perfect! Nice breakfast. Short and safe walk to the subway. Clean rooms. Comfy bed. Queen bed room and still had room for a pack and play. We would definitely stay in this hotel again!

Was this review helpful? Yes 2
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 4, 2013 via mobile

Hotel itself is lovely, nice members of staff. Although breakfast was decent, could have changed it up daily. Train is not too far so have easy access to and from the city. The area isn't much to look at though.

Was this review helpful? Yes 2
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Columbus
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 24, 2013

We were really quite pleased with our five night stay at this (small, economy, nothing fancy about it, which is just fine when not looking for luxury) hotel. First, its clean as a whistle. Rooms were small but knowing that going in, it worked out just fine. Free and safe parking in Brooklyn is a real plus these days. The... More

Was this review helpful? Yes 3
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More

Rochelle Park, New Jersey
Contributor
19 reviews 19 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 17, 2013

Staff friendly, rooms small but very clean, breakfast room small but perfect, service not to be doubted. Good places to eat near-by, sketchy location but SAFE I gotta say, computer service in lobby and made my stay perfect. Highly Recommend.

Was this review helpful? Yes 2
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More

Albany, New York, USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 10, 2013

Relatively affordable for the area with FREE off-street parking. Also, only about a block and a half from the subway. While I did not partake of the continental breakfast, we were informed that there was one and also provided with the WiFi password upon check in. Also, conveniently, there is a computer terminal in the lobby for quick browsing and... More

Was this review helpful? Yes 1
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Dear April, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2013

Conveniently located, hotel is small but rooms are clean & service is good. Recommended for 1-2 night stay. Includes continental breakfast. Parking is very limited & super tight tucked behind the hotel building. We had to park on the street both nights.

Was this review helpful? Yes 1
60827Jenny, General Manager at Comfort Inn Brooklyn, responded to this review

Hello Mr. Singleton, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards Charles Gandhi GM More

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Additional Information about Comfort Inn Brooklyn

Also Known As:
Comfort Inn Brooklyn Hotel
Comfort Inn Brooklyn Hotel Brooklyn
Address: 353 38th Street, Brooklyn, NY 11232
Phone Number:
Location: United States > New York > Brooklyn
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #26 of 49 hotels in Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Brooklyn 2*
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