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Comfort Inn Brooklyn

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353 38th Street, Brooklyn, NY 11232
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Comfort Inn Brooklyn
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118 Reviews from our TripAdvisor Community

Traveler rating
    19
    58
    29
    1
    11
See reviews for
36
34
14
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Irvine, California
Contributor
19 reviews 19 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one night with the family. Great proximity to subway, just one block on 4th street. Took subway a couple of times to go explore the city. It was easy to navigate and short ride to Manhattan. Hotel was quiet and clean. Room is small, but it's expected. Everything we needed was in the room. Beds are comfortable. One problem... More 

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The service was excellent and accommodating, it was easy to get in and out of the city by subway and taxis (Ubers arrived quicker than we could even get to the front door!), and the hotel was very clean and quiet. Rare to find this great value around New York City.

Was this review helpful? Yes
Houston, Texas
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel through priceline (it was one of the hotels listed under Brooklyn on their map-guide-thing) for a short trip to New York. As with any hotel in New York, being close to the subway is a great start and this place is very close to the 36th street stop on the D, N and R lines. You... More 

Was this review helpful? Yes
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Pueblo West, Colorado
Senior Contributor
23 reviews 23 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose this hotel for the free breakfast and proximity to the subway. One review stated that the hotel was one block away from the subway. It's more like three and a half, which is still isn't that bad of a walk. The breakfast does have good diversity. I didn't eat the same thing twice and we stayed 4 nights.... More 

Was this review helpful? Yes
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 9, 2015

Hotel nice very good location near Costco store near train station the room normal clean, price is very good have a breakfast so so Near the hotel have old building hotel haven't a good view In our rooms view is terrible! So price and service good

Was this review helpful? Yes
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Castries, St. Lucia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

I think it's important that people understand that this is not a resort or high end hotel but it meets all the demands and needs of someone who is here in New York to sight see, or shop. The location is safe and great.. subway is a block away so on the cold nights it is a short walk to... More 

Was this review helpful? Yes 1
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 27, 2015

I really loved the service, hotel was very clean, and I did appreciate the parking in back, ONLY thing we didn't like was location. was across from a very scary huge abandoned building, then expressway view..........with no frontage what so ever

Was this review helpful? Yes
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Fayetteville, North Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 18, 2014

Ok. Now when I am looking for a hotel the most important things to me are location and cleanliness. The area surrounding this hotel wasn't the best but at the same time it was within walking distance of the subway. You have plenty of food choices near by and though parking is limited I never once had an issue. They... More 

Was this review helpful? Yes 9
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Concord, North Carolina
Top Contributor
91 reviews 91 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 2, 2014

After living in Sunset Park Brooklyn for 12 years, we went back to Brooklyn for our wedding. We stayed at the Comfort Inn hotel that was new since we left in 2008 to move to North Carolina. It has excellent breakfast included. The breakfast room is small though. Our room was nice and clean. Easy access to subway to get... More 

Was this review helpful? Yes 4
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

I recently stayed to cheer my friend on in the NY marathon. Checkin was smooth. A bit of a line when I got there and the gentleman checking people in was not very kind. He was often short with people when they didn't understand something and when the phone rang he was short with the people on the phone as... More 

Was this review helpful? Yes 5
NY391, Manager at Comfort Inn Brooklyn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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