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Aloft New York Brooklyn

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216 Duffield Street, Brooklyn, NY 11201
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Aloft New York Brooklyn
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Aloft New York Brooklyn
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570 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Aloft New York Brooklyn
See the most recent reviews
Sao Paulo
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 2, 2015

close to the subway, clean rooms and great location. Front desk and room service can be improved but still good value for money.......staying at Brooklyn was super convenient actually and we had a great time. Grocery store nearby was also helpful.

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hi Ruchie, Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Safe Travels! More 

Bellevue, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 28, 2015

My company sets-up pre-pays all across the country and had even previously set up multiple ones with this exact hotel. This time round we followed the same process (please note that their last policy change on pre-pays occurred prior to last use) and although we were assured by staff that the matter would be handled, the corporate card was not... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Dear Home O, We never spoke on the phone. A large majority of our reservations are pre-paid, I have no idea what occurred here. In any event, my apologies… More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

Honestly we decided to book Aloft only because most of the hotels in Manhattan was almost full given that there was UN meeting upon our arrival date. To my surprise, staying at Brooklyn was equally awesome especially staying here in Aloft. The room is spacious, we booked twin bed rooms and both my gf and I had a super single... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello Fiona, Great to hear you found our bathroom to be extremely functional and well laid out. I myself find the rooms to be very comfortable. Please continue to make us your preferred hotel. Safe Travels More 

Plainsboro, New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

This newer Aloft in Brooklyn is in a neighborhood that shoulders two busy ones. So you get a convenient location without paying the price for being in a hip neighborhood. It's easy to get around to the fun neighborhoods of Brooklyn and into Manhattan via subway from here. The accommodations are comfortable and the rooms are spacious for NYC standards.... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello Kiki, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Los Angeles, California
Contributor
19 reviews 19 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 31, 2014

I stayed at the aLoft while on a Househunting trip with my significant other. Pros: clean rooms, complimentary coffee in the lobby each morning, nice staff, in-room safe is big enough for a sm/med sized laptop, Bliss Spa bath amenities, convenieny close to several subway lines, walking distance or a quick cab ride to some good neighborhoods for dinner (Brooklyn... More 

Was this review helpful? Yes 2
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hi Miss Marie 2, Thank you for taking the time to write a review. The holiday is very busy time at our hotel with lots of foot traffic and vibrant personalities chatting it up 24/7. Please note, our rooms are considerably larger compared to the hotels in Manhattan. Overall it sounds like you had a great time. Happy Holidays and... More 

Dublin, Dublin, Ireland
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

Great value for money! So near the subway, and clean, I would come back again. More staff would be helpful and they could turn up the heating, but saying that it's great value.Do I have to say more in my review?

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello David, Thank you for the great review, we look forward to your return as noted. Happy New Year! More 

Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 28, 2014 via mobile

Parking at Vic's is the closest solution, and they will take $35 for 24 hrs with one drive out. Tip the guys if you enjoy smiles. Otherwise prep to deal with grumpiness. Aloft staff makes an effort to make you happy. And intent is everything for me so I tipped them heavily. The Bed mattress is uncomfortable and too narrow... More 

Was this review helpful? Yes 1
Ocean City
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 26, 2014

We had a low opinion of this hotel. When we arrived to check in, there was an irate guest who was screaming profanities and threatening violence at the front desk workers. It was very scary for them, us, and our two young boys. We retreated to the restrooms to let the outburst pass, however 10 minutes later the altercation was... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello Leslie, Mental illness is a very challenging problem we have in our society at the moment. Unfortunately, all of us are victims in one way shape or form. I certainly do apologize for this rare and isolated incident. The good news is a lot of other guests noted the professionalism the Front Desk staff demonstrated in making sure everyone... More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 23, 2014

I tried coming here. The traffic and parking was insane but the hotel itself was nice. They share a pool and fitness center with Sheraton next door. They wouldn't take me in because I had my husbands credit card and my id. They were not flexible but neither was Sheraton next door. I would try again now that I know... More 

Was this review helpful? Yes
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello Rivki2014, Thank you for your understanding at Check-in. We're happy to read you intend to come back. Happy Holidays! More 

Aberdeen, South Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 22, 2014

I know that by the end of this review a few people will be upset that I put this as a 4 star review...I however wanted to ensure as many people as possible read this...and as someone who always check the reviews thoroughly before buying or booking anything, I know that the 1 star reviews I always view with some... More 

Was this review helpful? Yes 6
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Natalie’s Nintendo and cell phone was located and returned to her via Federal Express. As I explained to Natalie, my veteran room attendant reported the misplaced unit to her supervisor. Nevertheless, thank you for the overall positive review until the final reveal. Merry Christmas. More 

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