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Aloft New York Brooklyn

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216 Duffield Street, Brooklyn, NY 11201
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Aloft New York Brooklyn
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Aloft New York Brooklyn
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570 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Aloft New York Brooklyn
See the most recent reviews
Newton, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

staff very helpful. room just as expected from other visits--small and efficiently laid out for two. room very quiet this time--perhaps the cold northeast weather had decreased business. on the other hand downstairs in the lobby was quite busy. this was weekend stay so no indication of how the construction next door might effect a stay. appreciate the quick grab... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello toblerone617, We love the 5 Star rating. Thank you for the great compliment and the love you have for our staff. More 

Colorado Springs
Top Contributor
486 reviews 486 reviews
108 hotel reviews
184 helpful votes 184 helpful votes
2 of 5 stars Reviewed February 23, 2015

Thank goodness the staff is friendly and warm. Everyone, even the room service staff in the elevators, is warm, helpful and friendly here. The hotel is cramped in every way. I realize this is a trait shared by New York City hotels, but Aloft guest corridors and rooms actually left me feeling claustrophobic. The gray room decor is perhaps meant... More 

Was this review helpful? Yes
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Dear Guest, Our staff works extremely hard to make sure we take care of every single guest, I’m happy to hear you loved the hospitality we have here. I apologize for the heating situation in your room. The temperatures plummeted below zero degrees; I believe this "specific" in-room unit may have been insufficient to address these historic negative temperatures. Thank... More 

Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

Staff was excellent. The rooms were very cool. I very much enjoyed my time here even if it was short. I will for sure be back again if I ever have business in NYC. Small hotel with not much going on inside the hotel but the surroundings are great!

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hi Adelina B, I am so pleased you enjoyed your stay at the aloft Brooklyn, my staff and I can not wait to have you back again. All The Best More 

Boston, MA
Top Contributor
125 reviews 125 reviews
125 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed February 15, 2015

Really liked my one-night stay at this Aloft. A much better experience than staying at the Sheraton next door, which is cramped and crowded. Aloft rooms are often bigger and laid out in such a way that everything's easily usable and functional. Front desk staff was extremely nice and helpful, although the valet didn't come outside for the first five... More 

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Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Dear Latrell1, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More 

Houston,TX
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

Stayed at the Aloft Brooklyn a couple of weeks and the place is nice, convenient and relaxing. Subway is close and 3 stops to Manhattan. One block to downtown Brooklyn with decent shopping including a Macy's and Nordstrom Rack. Staff is also great including Marsha, Trista and Kathyrn. Great place to stay if you are in lower Manhattan for business... More 

Was this review helpful? Yes
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello SandcastleDreams, I like the name "SandcastleDreams!" Thank you for the 5 star rating! We hope to see you again in the future. Safe Travels More 

Woodbridge, Virginia
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 9, 2015

I've stayed at lot's of Aloft hotels around the US, and if you've never stayed at an Aloft the entire hotel exudes a cool hip lounge feel... a little different than your typical hotel. Lobby and bar area are nice relaxing with a few drinks and conversation. The location is pretty good, short walk to a few subway stations and... More 

Was this review helpful? Yes
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello Ron, Thank you for the great review of our hotel and the 5 stars! We are glad that you enjoyed your stay and hope to see you again very soon. Hoping you come back soon. Sincerely, More 

New York City
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed February 9, 2015

I spent four nights at the aloft Brooklyn while staying in the city after a business meeting (for context, I was working but chose to stay in NYC so hotel was on my own dime). Overall, great value for money - I spent $99 per night pre tax. Staff was efficient and friendly during check in. Room on 18th floor... More 

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Jean P, General Manager at Aloft New York Brooklyn, responded to this review

We love the 5 Star rating. Thank you for the great compliment ! More 

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 5, 2015

This review is long overdue...my family and I stayed at the hotel during the holidays and loved it! Although not all front desk staff were equally as friendly and outgoing, I will say that Driton and Daryl made our stay a memorable one. The room was well appointed, and the floors were generally quiet. Through no fault of the hotels... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hi Rdven, Better late than never. Thank you so much for the wonderful review. I’m happy you found our hotel to your liking. Hopefully the next time you return to Brooklyn you book your reservation here at the Aloft Brooklyn. Safe Travels. More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2015

Great hotel: very clean, modern shower, helpful staff. Valet parking was great. In 3 different occasions we asked them to keep our car by the hotel for about an 1hr, instead of parking it, as we needed to get in out. They honer our request without any problems. Nice, safe neighborhood. Were coming back after 3AM on Sunday morning, and... More 

Was this review helpful? Yes 1
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Hello BigSightseer, We love the 5 Star rating. Thank you for the great compliment and the love you have for our staff. We work so hard to make sure every guest leaves the aloft Brooklyn very satisfied, your review has validated our hard work. Please come back. All The Best. More 

Miami
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 3, 2015

I was in a situation where my flight was canceled several times and did not quite make it to NYC in time and wanted to cancel my reservation and so begins the nightmare dealing with Aloft and corporate, needless to say, I paid for the stay, but never stayed at the hotel and never quite gotten my money back. Please... More 

Was this review helpful? Yes
Jean P, General Manager at Aloft New York Brooklyn, responded to this review

Kelly as long as you provide proof your flight was cancelled; accounting will honor your flight affidavit upon verification. We are located ½ hr. from JFK & LaGuardia Airports, we get it when it comes to "bad weather." Please contact our Accounting Dept. to resolve any further issue. More 

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