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NU Hotel

3.5 of 5 85 Smith Street, Brooklyn, NY 11201
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Certificate of Excellence 2014
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NU Hotel
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NU Hotel
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591 reviews from our community

Traveler rating
    305
    196
    54
    24
    12
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127
214
63
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsfield, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel and enjoyed it very much. The staff are extremely friendly, helpful, and accommodating. We were greeted and felt the staff were genuinely interested in meeting our needs. We would recommend this place to anyone. The complimentary breakfast is great, and we found the hotel clean and met our needs in a superb way.

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I would recommend this hotel to any traveler that can appreciate design and functionality of space. The hotel was clean and simple yet the rooms (and bathrooms) had plenty of space! The breakfast in the morning was a nice touch.

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Tel Aviv, Israel
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this hotel on a business trip The hotel is located Close to Manhattan in a great location. The hotel rooms were clean and nice And has a very nice jim. I am going to stay there again in the near future

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Javier E, General Manager at NU Hotel, responded to this review

Dear Shai L, Thank you very much for the great review! We're glad to hear that you were satisfied with the cleanliness of your room and our gym. We look forward to having you with us again soon. Many thanks again! At Your Service, Javier Egipciaco General Manager More

Sant Antoni de Portmany, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It's not usually to want to stay in Brooklyn for your first NY visit but we're so glad we did. The Nu hotel is a gem; friendly, welcoming and above all in a great location for getting know the Brooklyn neighbourhood. From the off we were greeted and made to feel like we'd made the right choice in staying there,... More

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Javier E, General Manager at NU Hotel, responded to this review

Dear Ibizanne, Thank you very much for the wonderful review! We're thrilled to hear that from the time you entered our hotel, til the time of your departure, you were made to feel at home. It's our absolute pleasure to provide our guests with great experiences, so it means a lot to us that you enjoyed your stay. You're always... More

Massachusetts, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff, nice breakfast included, reasonably-priced parking next door to the hotel, good free internet. The only problem was that the heating in our room didn't work, but a maintenance person arrived within minutes after I reported the problem and gave us a space heater which was fine. (The maintenance guy was already aware that our room and the ones... More

Was this review helpful? Yes
Javier E, General Manager at NU Hotel, responded to this review

Dear SteveG G, Thank you very much for the positive review. We're happy to hear that you enjoyed the complimentary breakfast and that you found the parking next door reasonably priced. I'm sorry to hear that you had issues with your heating, but pleased that our maintenance was able to bring you a space heater quickly. I will address the... More

Keerbergen
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the outside the Nu hotel is not so inviting, but after the entrance you stay in a warm cosy lounge. From the start you feel at home thanks to the friendly helping staff. Our room (402) was oversized regarding the other hotels we have booked till now in NYC. The free breakfast is another welcome extra. Next time we... More

Was this review helpful? Yes
Javier E, General Manager at NU Hotel, responded to this review

Dear LukKeerbergen, Thank you very much for the great review! We're glad to hear that you found our lobby warm and inviting, that our staff was helpful, and that the complimentary breakfast was convenient. You are always welcome here at NU and we hope to see you again sometime! Many thanks again. At Your Service, Javier Egipciaco General Manager More

Wildwood, Missouri
Top Contributor
60 reviews 60 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed at this quaint hotel in Brooklyn. We found access to the metro close, restaurants good, and hotel staff friendly. The hotel was clean and they offered a free breakfast. They were willing to store luggage, hail cabs, or call car services. Definitely a good place to stay for a quick visit to NYC.

Was this review helpful? Yes
Javier E, General Manager at NU Hotel, responded to this review

Dear Momkram, Thank you very much for the positive review! We're happy to hear that you found our staff helpful, our location convenient, and our complimentary breakfast satisfactory. We hope to have you with us again sometime! At Your Service, Javier Egipciaco General Manager More

Wrightstown, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in town for a family wedding. We selected this hotel vs the Holiday Inn. The location was great / great front desk customer service / very clean hotel. We were upgraded to King size rooms when we checked in / another couple from our family arrived from out of town and they were checked in early. The mural... More

Was this review helpful? Yes 1
Javier E, General Manager at NU Hotel, responded to this review

Dear Nikkiyipp, Thank you so much for your positive review! We're happy to hear that you were pleased with being upgraded to one of our King size mural rooms. We're also happy to hear that you enjoyed the breakfast and found the parking garage helpful as well. We try our best to bring great experiences to our guests, so it... More

Denver, CO
Top Contributor
54 reviews 54 reviews
29 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Nu Hotel for us was a comedy of errors. Upon checking in, we were given room 205. First impressions weren't great since upon walking in the room, we literally could not see anything. There were no lights! The only lights we could find was one ceiling light at the door but in the bedroom, there were only 2 tiny... More

Was this review helpful? Yes 1
Javier E, General Manager at NU Hotel, responded to this review

Dear CPMurphyboy, Thank you very much for your review. It is our top priority to make sure that our guests are comfortable, and we're sorry to hear that it seems neither of your rooms provided the quality you were looking for. We will touch base with our Housekeeping Manager as well as our Top Engineer to ensure that each room... More

Massachusetts
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We just had a lovely stay at the Nu Hotel. My wife has serious allergies that make travel difficult and both of us find typical hotel beds leave us creaky and painful. The Nu Hotel's room had tile floors and was squeaky clean. The bed was very comfortable. After four nights we had no issues with allergies and were refreshed... More

Was this review helpful? Yes
Javier E, General Manager at NU Hotel, responded to this review

Dear Erg2, Thank you for the great review! We understand how important it is to offer our guests a good night's sleep, so we're thrilled to hear that your bed and room was to your satisfaction. We're also happy to hear that you found our breakfast satisfactory and our front desk helpful. We hope to see you again soon! Many... More

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Additional Information about NU Hotel

Address: 85 Smith Street, Brooklyn, NY 11201
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NU Hotel 3.5*
Number of rooms: 93
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Also Known As:
Nu Hotel Brooklyn

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