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All 49 Brooklyn hotels »

NU Hotel

3.5 of 5
85 Smith Street, Brooklyn, NY 11201
Hotel amenities
NU Hotel
Ranked #6 of 49 hotels in Brooklyn
4.5 of 5 stars 318 Reviews
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318 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(10)
  • Continental breakfast(9)
  • Smith street(9)
  • Very comfortable(7)
  • Subways stations(7)
  • Front desk staff(6)
  • Few blocks(5)
  • Garage next door(3)
  • Parking garage(3)
  • Fresh fruit(3)
Traveler rating
    160
    105
    25
    17
    11
Only show reviews for Family (49) | Couples (116) | Business (50)
Date Rating
Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
Reviews in 38 cities Reviews in 38 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed May 15, 2012
3
people found this review helpful

We have been staying at NU since shortly after the opening. They have fixed my major complaints: street noise and small breakfast area. The hotel added another layer of windows making them triple glazed. We now find the rooms very quiet for an urban hotel (there is some noise from hallway but not bad). The hotel transformed the lobby into... More

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See 2 more reviews by BostonJake for Brooklyn
Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 19, 2012

Thank you for the detailed review and I am glad that we have addressed your two major concerns. We read every single review and bring our guests concerns and suggestions to the entire team and have brainstorming sessions to improve the guest experience. We appreciate your comments about being urban and trendy! We don’t mind you comparing us to other... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

The only negative experience I have to share about the NU Hotel is that I eventually had to check out of it! My husband and I loved it from beginning to end :) He was staying there on business and it was recommended to us by my friend who lives in Brooklyn Heights. We are so grateful to her for... More

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Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 19, 2012

Melina, We are truly saddened that you had to leave us as well :( Javier, Daniel and the entire team are ecstatic about this review! This is the type of experience that we want all of our guests to have. The gratification that we all feel when we surpass guests’ expectations is the greatest feeling in the world. I do... More

New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 11, 2012

I had a few issues with this hotel, at least if you're planning on having a wedding block here, as I did. It used to be a cute little boutique hotel, and definitely has one of the best locations you can get in Brooklyn. However, they did a lobby renovation that's pretty unsightly (though it was amusing to see my... More

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Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 24, 2012

Thank you very much for your review and we truly appreciate your business and your feedback. We truly apologize for the wedding bag issues that you and your guests encountered while at the hotel and I assure you that we take our wedding parties extremely serious and it sadness me that we simply dropped the ball on this matter. I... More

Leon, Nicaragua
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

This hotel is a great pick if you want to visit New York, but don't want to be in the middle of the hectic Manhattan. Close to the hotel are some nice restaurants from many kitchen types to choose from. The room was beautiful. It was very clean (cleaned everyday if you want) and all you need is available. The... More

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Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 19, 2012

Thank you very much for your review and thank you for choosing NU Hotel. We are very pleased that you had a nice time during your stay and we would love to be your hotel of choice when you visit Brooklyn! Come visit soon! More

Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2012
1
person found this review helpful

MOST PET FRIENDLY HOTEL EVER! The entire staff is so great and welcoming too. I felt at home during my 2wk stay with my 2 dogs Coco (lab)and T-Bone(jack Russell mix). And the most amazing thing was how comfortable I was the entire time. I loved how safe I felt even late at night when the dogs needed to go... More

Was this review helpful? Yes
See 6 more reviews by Christine E for Brooklyn
Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 19, 2012

Christine, Thank you so very much for the raving review of the hotel!! We loved having you, Coco and T-Bone! I have shared your review with the entire staff and we are extremely happy that you had a wonderful experience! Pets are family and they deserve to have a little bit of luxury when they travel as well! Come visit... More

Top Contributor
110 reviews 110 reviews
Reviews in 44 cities Reviews in 44 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 5, 2012 via mobile
1
person found this review helpful

Very unique and a lot of local flavor. The lobby has been remodeled and the computer for printing boarding passes has been moved. The staff is always friendly and helpful. We stay here frequently visiting family.

Was this review helpful? Yes
See 14 more reviews by Cystokid for Brooklyn
Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 19, 2012

Thank you very much for your review. Here at Nu Hotel we strive every day to represent the local community in the art we display, the music we play and the ambiance we provide. Thank you for making us your hotel of choice when visiting Brooklyn! Hope to see you soon! More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 29, 2012 via mobile
1
person found this review helpful

Without a doubt the best thing about this hotel is the value. I spent almost half of what my colleagues spent at other hotels. The lobby renos are now complete, so there is no issue there. Central booking is across the street, but as common crime is more likely than a prison escapee causing harm to you, it had no... More

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Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
May 3, 2012

Thank you very much for your review. We appreciate your feedback and we will be taking these items into consideration. Improving the guest experience is our ultimate goal and we want you to be completely satisfied with your stay. Please feel free to contact the hotel directly with any more concerns or opportunities. Thanks again and we do hope that... More

Chapel Hill, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2012
2
people found this review helpful

My family of 4 stayed here on the recommendation of a friend that lives in the area. We stayed in the "Friends" room which is bigger than most and has bunk beds in addition to a queen. After getting the recommendation I researched a little and going in was concerned about two things... 1) noise from the Brooklyn House of... More

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Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
April 13, 2012

Thank you so much for the wonderful review! We are extremely happy that you and your family enjoyed your stay! The Friend Suite is such a fun room and I am happy you found fun with the view! We look forward to your next stay and let us know if we can assist you in any way. More

mass
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2012
1
person found this review helpful

The nu Hotel in Brooklyn on Smith St. is a great hotel. The staff is friendly, the hotel is clean with excellent bathrooms, and the garage next door was convenient and effecient. We were upgraded to a suite upon arrival, which was a most pleasant surprise. We were visiting with family in the area and the hotel was a wish... More

Was this review helpful? Yes
Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
April 13, 2012

Your review truly brought a smile to the faces of the entire team! We are so happy that you enjoyed your stay and please reach out to us directly if you need any assistance planning your next visit to Brooklyn. More

Minneapolis
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 8, 2012
3
people found this review helpful

I was in Brooklyn for a business trip and stayed at the NU. I am a single female traveler. I wasn't surprised by the lobby remodel due to trip advisor reviews ~ and I don't spend much time in hotel lobby's so it wasn't an issue for me. Also, yes, this is across the street from a detention center, but... More

Was this review helpful? Yes
See 3 more reviews by bealocal for Brooklyn
Lauren Irish, Assistant General Manager at NU Hotel, responded to this review
April 11, 2012

Thank you very much for your review and we truly appreciate your feedback. I have taken all of your concerns back to my team and we are making changes as we speak. We have recently started insulating the doors to eliminate the noise which has changed the guest experience substantially. We have taken your suggestions about our bedding and have... More

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Additional Information about NU Hotel

  • Nu Hotel Brooklyn
Address: 85 Smith Street, Brooklyn, NY 11201
Price Range: $$$

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