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Extended Stay America - Fairbanks - Old Airport Way

2.5 of 5 4580 Old Airport Way, Fairbanks, AK 99709 (Formerly Extended Stay Deluxe Fairbanks)
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Extended Stay America - Fairbanks - Old Airport Way
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Extended Stay America - Fairbanks - Old Airport Way
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29 reviews from our community

Traveler rating
    2
    4
    11
    3
    9
See reviews for
3
2
4
6
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (12)
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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The staff was amazing and the location was convenient being next to Fred Meyer, Walgreens, etc. the hotel was nicely appointed but there were a couple of issues: -Our door didn't work correctly -Our room hadn't been stocked with utensils, remote, etc. -The pool was drained -A smoke detector in the 2nd floor hall was beeping the entire time we... More 

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iowa
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

this hotel is nasty, apparently a no smoking hotel that allows their guest to smoke or would it be the employees. the pool is out of order as well as one half the channels on the tv. my guess is they did not pay the bill. people roaming in and out at all hours of the night. the other night... More 

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Fairbanks, Alaska
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 19, 2014 via mobile

overall I enjoy staying there but I wish that the check out times were a little more longer or later like around 3pm/4pm is a good check out time esp for us who work at night! Otherwise I love staying the rooms are very comfy!!

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Atlanta, GA
Top Contributor
111 reviews 111 reviews
52 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed September 23, 2014

After staying at the ESA in downtown Anchorage, this one was a bit disappointing, though as I write this it's ranked 22 of 24 locally and I have doubts it's THAT bad relative to the rest. I stay in ESAs a lot and a big part of the draw is consistency, and on that count this location met the minimum.... More 

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 1, 2014

We came here for a week to get my daughter moved into college. Our room was on the first floor but tie side door that didn't lock . Tried to do laundry three dryers not working one washed out is order. No ice machine. Kitchen. Not stocked only one fork one plate. Every time I went to the front desk... More 

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Anchorage, Alaska
1 review
1 of 5 stars Reviewed August 13, 2014

Right next to a strip club. Not ideally if you're traveling with a bunch of kids (soccer team). The noises carried throughout the whole building. Rooms were not very clean. One of our room had blood stains on the comforter and floor. Some of the toilets are permanently stained (they said that it was the water). The front desk staff... More 

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Boise, Idaho
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 3, 2014

Old and dirty. The room was not clean. Next to a constuction site on one side and showgirls strip club on the other. Lots of in and out traffic all night. No breaksfast served-only coffee. It isnt worth the savings compared to other hotels. The gentleman at the front desk was friendly.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize that your room was not up to standard. To make sure this doesn't happen again, we will be increasing our housekeeping staff to ensure we clean every room thoroughly. Thank you again for providing us with your feedback. If you would... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 1, 2014

Rooms were barely clean enough to not complain about. Location was sketchy with a strip club right behind the hotel. Front desk people were merely there...not terribly helpful. The room was cheap, however, so you don't expect 5-star quality. Just a typical, lackluster experience...not terrible, but not memorable either.

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Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Brad - We received a copy of your review, and wanted to take a moment to personally respond. We are very disappointed to hear that your room did not meet your expectations and that our staff did not provide you with quality service; however, we are glad that you found us to be a good value. We will be working... More 

Fairbanks, Alaska
1 review
3 of 5 stars Reviewed July 31, 2014

We got a room on short notice with a pet and were very happy with the service and the room. Kristin at the front desk was very helpful in making the reservation and getting the shuttle to the airport for pickup quickly. I would recommend this hotel for those looking for a clean accommodating hotel. We will stay here in... More 

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Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Lori - Thank you for taking the time to write a review of your stay. We are so pleased to hear that you enjoyed your stay and that Kristin took great care of you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future. More 

New Haven, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed for three nights and traveled around. Got it cheap online for the surprise deal site. No room service for short stay but that was nice as noone bothered us or came in. The area is safe though it looks not.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for taking the time to write a review of your stay. We are so pleased to hear that you had a positive stay with us. We are glad that you enjoyed your clean, comfortable room. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

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Additional Information about Extended Stay America - Fairbanks - Old Airport Way

Address: 4580 Old Airport Way, Fairbanks, AK 99709 (Formerly Extended Stay Deluxe Fairbanks)
Phone Number:
Location: United States > Alaska > Fairbanks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fairbanks - Old Airport Way 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Fairbanks
Fairbanks Extended Stay
Extended Stay America - Fairbanks - Old Airport Way Alaska

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