This place is not quite a dump, but it is not what I would consider a nice hotel. Shame on Marriott! The lobby clerks are rude and there is only one on duty at a time. We stayed here one night before and after our week-long journey in Denali National Park in order to catch the AKRR train in and... More

We got into Fairbanks at 2 p.m. after a long day of travel. We decided to rest a few hours at this hotel before joining our Princess Land/Cruise tour. Great idea. Comfortable room & friendly staff. Also enjoyed a nice hot breakfast before getting on our way. Right in the middle of downtown Fairbanks.

We needed adjoining rooms as we had 3 children with us and wanted two rooms that connected. I called the hotel in the morning on the day of our stay and they were able to hold the rooms for us. Also, they put us down at the end of the hall which was great because I did not hear other... More

I went to Alaska in March to photograph Northern Lights. Thought that I'd stay in SpringHill Fairbanks for "bookend nights" when I arrived and departed from airport. However, the hotel was clean, service was really good - staff were very helpful, and instead of moving around from hotel to lodge - i rented a vehicle and went out at night... More

With the exception of the inadequate parking of this hotel, it is a decent hotel. The customer service is exceptional. The staff will go out of there way to accomodate you. However, this hotel appears to be an older hotel, and the walls are paper-thin. It is located in the downtown area of Fairbanks, so all of the nice, mom... More

I have stayed at this property several times, though the last time was in 2011. It's a mixed experience. Nothing outstanding; nothing horrible either. Fitness center is a great example of the mixed experience. The 2 treadmills are newish and good quality, but the 2 ellipticals squawk horribly in the flywheel mechanism - not a pleasant ride. There are some... More

not your typical Marriott level of quality and accommodations. There is no dedicated hotel parking, nor will you likely get alerted to this when you check-in. Caution - if you're staying Friday night, you may need to park a block or more away.

I have been in many Mariott brand hotels. This by far, was one of the best! The staff was kind, friendly, and knowledgeable of the area. The bonus was the shuttle they had to most places in Fairbanks for free. The location is in an area of walking distance to several restaurants and souvenir shops. They also allowed me a... More

I stayed at the Springhill Suites in Fairbanks on Saturday, March 30, 2013 for one night. The hotel has a complimentary shuttle, but we actually arrived at the property by taxi paid for by the hotel because several people arrived at the same time and needed transportation (Alaska Railroad's Winter Aurora Train). The shuttle driver picked up several from the... More