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SpringHill Suites Fairbanks

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575 1st Ave, Fairbanks, AK 99701
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1 room 1 adult
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SpringHill Suites Fairbanks
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427 Reviews from our TripAdvisor Community

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Fairbanks, Alaska
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here several times over the years (as well as other hotels in Fairbanks) and this is our favorite. The front desk staff is always professional and efficient but still friendly. Breakfast is standard fare except on my last visit when they had fresh strawberries - a real treat in January. The airport shuttle was exceptional - they... More 

Helpful?
Thank Cathy023
Atlanta, Georgia
Level Contributor
202 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 1 week ago

I have always stayed at Marriotts and many a Springhill but this is the first one with a shuttle that was at my beck and call - they collected us from the airport, took us to our Riverboat cruise, picked us up and took us to the train station when we left - I was really surprised (pleasantly of course!).... More 

Helpful?
Thank Heidi B
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. It is wonderful to hear the good comments about our team and that van and driver was full of information. By your comment about the Riverboat, I assuming you visited us... More 

Washington State
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Clean and friendly. Room are nice. Great restaurants within walking distance. Pool & Hot Tub were the best part. Nice remodel done. Our favorite part was the breakfast. You can cruise on down, load up your plates and take them back to room. Wifi also. Satellite TV included HBO premium channel for free.

Helpful?
Thank familytraveler89
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. I know how a good breakfast is important to start your day, I’m glad you enjoyed ours. You’re a valued customer; everything we do is aimed at providing you with... More 

Cedar Park, Texas
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived on a flight at 2am and called the front desk for a pickup. By the time we got our bags the van was waiting outside. I was surprised to see that once we got in all seats were filled! The driver was really friendly and she pointed out a sleeping moose on the side of the road to... More 

Helpful?
Thank Bob B
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your recent stay and sharing your experience with the SpringHill Suites Fairbanks. WOW…What a way to start your trip to see sleeping moose!! I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. I know having a good breakfast is a great way to start the morning.... More 

NJ
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family tend to use the Marriott hotels when we travel. We can always depend on the quality and value for our money and the Springhill Suites in Fairbanks is no exception. On our first day we noted that the small refrigerator in the room was not cold enough to keep any dairy. We informed the housekeeping staff who immediately... More 

Helpful?
Thank CorkyNj
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to share your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. It is wonderful to hear our staff provided you excellent service. I apologize your refrigerator not working when you checked in but pleased to hear our team corrected the issue right... More 

Alexandria, Virginia
Level Contributor
316 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
5 of 5 stars Reviewed January 4, 2016

I had a three-night stay at the SpringHill Suites in Fairbanks the first week of January. My flight arrived around 2 a.m. and after calling the hotel, the complimentary airport shuttle arrived promptly to pick me up. The shuttle driver pointed out the aurora borealis as we drove towards the hotel and gave me tips on areas near the hotel... More 

Helpful?
1 Thank CCC_wanderlust
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to comment on your recent stay and sharing your experience with the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. I know having a good breakfast is a great way to start the morning. I’m so happy to hear you were able to see the... More 

Absecon
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed January 3, 2016

We stayed 4 nights at the SpringHill Suites in Fairbanks. The rooms were large, clean and comfortable. I have to say that I was impressed by how clean the staff kept the lobby area. There were crews cleaning and mopping the lobby floors several times a day, keeping the winter's snow from melting and creating a safety hazard. Bravo SpringHill!... More 

Helpful?
Thank 50StatesOrDieTrying
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to share your experience at the SpringHill Suites Fairbanks. I am pleased you had a great experience at our SpringHill Suites in Fairbanks. It is wonderful to hear our staff provided you excellent service. I know how a good breakfast is important to start your day, I’m glad you enjoyed ours. You’re a valued... More 

Anchorage, Alaska
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed December 31, 2015

The rooms are spacious, clean, and the wi-fi is good. The complimentary breakfast was good too. The workout room is TINY. The photos online are a bit deceiving and the heat was turned up so high in there that is was uncomfortable for working out and I couldn't find a way to adjust the thermostat. My room was on the... More 

Helpful?
Thank 3112lulu12
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to share your experience on your recent stay was just not up to Marriott Standard in the bathroom however, I do appreciate your feedback. I have discussed with our Housekeeping Manager regarding the bed in your room, I apologize for the bed not being comfortable. It's my expectation that every one of our customers... More 

Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

We loved the location, which is right downtown. Beautiful park and Chena River right across the street. Breakfast is served every morning, and there are several good places nearby to eat lunch. The hotel in the hotel, Lavelles, is really good, although a little pricy, but we expected that. The Yukon Quest headquarters is across the street, and worth a... More 

Helpful?
Thank Nonnie55Texas
Lisa S, General Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our hotel. It is wonderful to hear the good comments about our team. Everything we do is aimed at providing you with an excellent hotel experience. We are located right in the center of downtown which... More 

Philadelphia, PA
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Priced right for us. We liked being downtown by a few cute shops. Lovely snowy view of river park from fifth floor room. Staff generally competent. Good breakfast. Lots of kids when we were there but hotel did not seem noisy. Parking was good although they need to enforce restrictions on workers who clog access every day. No major complaints.

Helpful?
Thank splanknon
Lisa S, Manager at SpringHill Suites Fairbanks, responded to this review

Thank you for sharing your experience at the SpringHill Suites Fairbanks. I am pleased you had a nice experience at our SpringHill Suites in Fairbanks. It is wonderful to hear the good comments about our team. Unfortunately, parking is always a challenge in the downtown area. I do hope the front desk mentioned our overflow parking lot off of 2nd... More 

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