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Holiday Inn Express Hotel & Suites Fairbanks

2.5 of 5 400 Merhar Ave, New Property, Fairbanks, AK 99701
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Holiday Inn Express Hotel & Suites Fairbanks
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Holiday Inn Express Hotel & Suites Fairbanks
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144 reviews from our community

Traveler rating
    63
    51
    15
    9
    6
See reviews for
41
37
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

We booked a room for a birthday party. Called one time to ask if they did birthday parties, was told yes. Called a second time to book, again was told yes to bday parties, can have as many people swim as we'd like, ect. Showed up day of for check in, everything ok, given a set of rules for birthday... More 

Was this review helpful? Yes
Napa, California
Top Contributor
72 reviews 72 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typical Holiday Inn. It is clean, comfortable and staff are competent and friendly. It is NOT downtown but not far from downtown and convenient to a shopping center with several dining options. The airport shuttle appears to run on demand, 15 minutes if it's not rush hour. If you are on business I'd recommend this hotel. If... More 

Was this review helpful? Yes
Fairbanks, Alaska
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Holiday Inn Express for a Staycation for one night,,,, My family likes to stay in hotels now again to just get away from the normalcy of home. We stayed the day after Christmas. Check in was very easy and quick. My kids were excited to have cable TV and a pool. The pool had a minor mechanical... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Wow! We love to hear guest feedback and are even happier to hear we provided you with a great stay here at the Holiday Inn and Suites in Fairbanks. We have shared your review with our team and applauded them for their dedication to guest satisfaction! We can't wait to serve you again!, Yours In Hospitality, Andrew Farrer General Manager More 

Princeton, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2014

What made this hotel stay particularly special, was the pleasant, helpful, knowledgeable and dedicated staff. After making the reservation through the hotel's website, I called the hotel directly to ask a few questions, and Barbara from the front desk was able to answer my questions and honor my request for a particular room type. I met Barbara (and her husband... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

thank you so much for your feedback regarding your stay with the Holiday Inn Express and Suites Fairbanks We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are always very pleased when a guest takes the time to share a their experience at our property. I apologize that you were unable... More 

Martinez, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

Traveling to Fairbanks for a week in November probably isn't others' idea of a fantasy vacation, but we had family to visit. Knowing it would be cold outside, we chose this hotel for the indoor heated pool and hot tub. This hotel is located in a mall area with Sports Authority and Famous Footwear across the parking lot, and Fred... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

As a service-oriented hotel , we highly appreciate our guests' opinion and therefore we recognize the value of taking your time to let us know about your experience. We are so proud and grateful for your compliments on the efforts and dedication demonstrated by our staff here in Fairbanks; it is thanks to our great employees that we are able... More 

Newark, Delaware
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 19, 2014

In fairness, I did book the trip through a leading travel website and not directly with the hotel. However, we had numerous problems with our stay using two rooms. It was a family trip taking my grandmother to Alaska for the memorial service for a dear family friend. With 4 of the 5 family members traveling having past work experience... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Please forgive us for your most recent inconvenienced stay. It is our intent to ensure that each guest that arrives to our property has the best stay and feels at home. I welcome you to contact me directly at 907-328-1100 to discuss this further as we strive for 100 percent. thank you again Andrew Farrer General Manager More 

1 review
5 of 5 stars Reviewed November 14, 2014

I travel to Fairbanks from Anchorage regularly on business and have stayed in other accommodations while there, but have come to see that the Holiday Inn is just hard to beat! Clean, well-care for, up to date, and comfortable. The staff (especially Don and Kailey) go way "above and beyond" and leave you feeling like they just treat everyone that... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for choosing our property and taking the time to review us. We're elated to know that you thoroughly enjoyed your stay and would select us again. Dan and Kailey are both indeed a valuable asset to our team. They know Fairbanks and have great recommendations for every occasion, We look forward to seeing you again soon and hope... More 

Fairbanks, Alaska, United States
2 reviews
5 of 5 stars Reviewed November 3, 2014

We had a girls weekend with quilting, reading, coloring, knitting, crocheting, swimming and resting. It was great and we were treated very well! The service was excellent and we will definitely plan another weekiend there and recommend it to friends visiting from out of town.

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Wow we are so happy our staff made your event go so well! We look forward to seeing you again real soon and hosting your event! More 

Fairbanks, Alaska, United States
2 reviews
5 of 5 stars Reviewed November 3, 2014

I, along with several friends, just spent a lovely weekend at the Holiday Inn Express Hotel and Suites in Fairbanks, AK. All of us live in Fairbanks, and were looking for a little get away to retreat and get some sewing/quilting/crocheting/reading and chatting. I was amazed at the total friendliness of each of the staff members, most especially the acting... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you so much for your kind words about your stay! We look forward to hosting your event again and so glad Dan made your stay great!!! Thank you again Andrew Farrer General Manager More 

SURREY HILLS
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 2, 2014

On a five day trip to observe the Aurora Borealis I required a hotel that was close to food and shopping; safe and accessible twenty-four hours and comfortable and quiet during the day (to catch-up on sleep). The Holiday Inn Fairbanks proved to be an ideal choice. The room was large and clean, and the bed very comfortable. The heating... More 

Was this review helpful? Yes 4
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you so much for your kind words about your stay. We look forward to seeing you again soon and be sure to ask about our free airport pickup! Andrew Farrer General Manager More 

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Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701
Phone Number:
Location: United States > Alaska > Fairbanks
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
Number of rooms: 114
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska
Hotel Style:
#5 Family Hotel in Fairbanks
#6 Romantic Hotel in Fairbanks

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