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All 23 Fairbanks hotels

Holiday Inn Express Hotel & Suites Fairbanks

2.5 of 5 Hotel   |   400 Merhar Ave, New Property, Fairbanks, AK 99701
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76%
Ranked #12 of 23 hotels in Fairbanks
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
eyeswatchin Anchorage, Alaska
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100 people have reviewed this hotel

Traveler rating
    35
    41
    12
    6
    6
See reviews for
24
32
14
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Anchorage, Alaska
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a great hotel everyone was nice and friendly. I did seem to have a problem with the way the front desk is set up. The young ladies and young men are very respectful and I see they try there hardest to please each guest. I feel like it may be too much for one person to do by... More

Was this review helpful? Yes
North Pole, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had such a great stay here. The room was great, it was a reasonable prices, and the staff is so hospitible. I met a nice young man at the front desk, his name was Kylen. I also had some great service from Erik, he got me towels when i needed them and was friendly about it.

Was this review helpful? Yes 2
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you staying with us here at the Holiday Inn Express we are so glad our Front Desk agent, Kylen was able to make your stay 5 stars. We look forward to seeing you again soon :) Andrew Farrer General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I would like to take the time to thank you for your excellent service. Especially, your front desk clerk Kylen. You would not believe the hassle I've recieved while trying to find out information not only of the hotel, but of the city itself. (i.e. Interesting locations and local favorites.) Overall, you truly deserve a five star rating. No complaints.... More

Was this review helpful? Yes 2
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

We are so glad our staff made your stay great. We look forward to having you as our guest again soon at the holiday inn express Fairbanks, More

Cairns, Australia
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at this hotel for four nights and we thougt it was wonderful. As a Priority Privilege member, I can find no fault in my stay. Our check in was quick and efficient and the staff very helpful and courteous. The free breakfast was very good and of good quality. Some reviewers have commented that it... More

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Wow thanks for the great review about your past stay with us, We look forward to having you as our guest again! Andrew Farrer General Manager More

Anchorage, Alaska
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel a lot for business and have stayed at quite a few Holiday Inn Express properties over the past few years because I can usually count on them to be clean, quiet, and comfortable. This one didn’t quite measure up to the standard the others have set. I stayed here on points with my wife and two kids. When... More

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your response, As the New General Manager at this property I will be sure to work on the issues above, As for your room no one contacted our front desk about heating issues and each room can control the temperature with running the ac unit as well. I am sorry to hear about my management response to... More

Yellowknife
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for one week during a sporting event. Hotel was full. Staff were friendly and often went above and beyond for requests. Very helpful. In particular, Vada from housekeeping. Hotel is new and clean, breakfast had a wide range of options. Kids enjoyed time in pool, although it is a bit small. Downside was that wifi was... More

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your review, We are so glad Vada was able to make your stay great and we will be sure to post this review in our housekeeping dept for her to see. Thank you again for staying with us and we look forward to your return. Andrew Farrer More

Whitehorse, Canada
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a very good location for shopping, it's right across the street from Old Navy, Barnes & Nobel, and Pier 1. The rooms are comfortable and their staff is very helpful and friendly. What I didn't like was the shower head (even when I adjusted it through all the options it still just kind of spat and... More

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your response, We are so glad you stayed with us and glad our room met your needs, I have our team updating the shower heads with new ones and we hope to see you again soon. More

denver, co
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It may have been absolutely freaking freezing outside. But this hotel seems brand new; and the service made it nice and warm inside. I don't go to Alaska often (thank goodness), but this is my favorite Fairbanks stop!

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you so much for your review of your stay. We are so glad you where able to stay warm while the weather outside was cold. I am pleased my staff was able to make your stay great. Look forward to having you again Andrew Farrer General Manager More

New York City, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

Purpose: To see Northern Lights Food: Breakfast is hot food which are rotated every other day so it's not the same food everyday though not fond of the eggs (since I gotten used to egg whites -- but that is more of a personal preference). Room: Rooms are clean though since we were up all night we didn't want to... More

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your review, As our eggs are brand standard we are unable to change them but I will address it with our breakfast host to make sure they are being made perfect. I am glad the rest of your stay was enjoyable and that you will stay with us again soon. We look forward to seeing you soon.... More

california
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

the staff was friendly and attentive. rooms were clean and well set up. a step up from the usual holiday inn express experience. they were sold out for most of the nights we were there, with a lot of families and a bunch of teenagers on a school trip. we were there to see the lights so we were struggling... More

Was this review helpful? Yes 2
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for the review of your stay. We are so glad our staff was able to make it wonderful. We look forward to seeing you again soon. Andrew Farrer General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska
Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701
Phone Number:
Location: United States > Alaska > Fairbanks
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 23 hotels in Fairbanks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and entertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room.The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! ... more   less 
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