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All 24 Fairbanks hotels

Holiday Inn Express Hotel & Suites Fairbanks

2.5 of 5 Hotel   |   400 Merhar Ave, New Property, Fairbanks, AK 99701
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78%
Ranked #10 of 24 hotels in Fairbanks
A recent review
5 of 5 stars reviewed 1 week ago
wwdrummy Terre Haute, Indiana
  • Reviews (112)
  • Photos (43)
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  • Room tips (25)
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112 people have reviewed this hotel

Traveler rating
    44
    43
    12
    6
    7
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28
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Terre Haute, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

A wonderful hotel. Clean, modern, all amenities. The breakfast was great. Climate control perfect. The breakfast coordinator (Vanna?) was fantastic...five star service, plus she went out of her way to respond to our every need. The night manager, William, was a wealth of information and highly efficient. This truly is a great hotel...new, spotlessly clean and comfortable.

Was this review helpful? Yes 1
Jackson, Mississippi
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I flew in to Alaska around 11pm Saturday night, took a short taxi ride to this hotel and thankfully the guy at the front desk (on June 14th) was kind enough to automatically give us a 2pm check out the next day which was so nice of him. The comfort and cleanliness of the room was what I have come... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our... More

Aylmer
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is easy to get to. Frances at the front check in was so helpful giving me assistance in locating a drug store and giving directions on how to get to attractions. It is a pleasure when you meet such a kind person , Holiday Inn can be proud just having her promoting their hotel. We will recommend this... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to write your review Holiday Inn Fairbanks, your comments are very much valued. We really appreciate your comments regarding our customer service! Andrew Farrer More

Coloma, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let's face it, when we stay in chain hotels we know what the basics will be. What differentiates the hotels at that point is how well their staff treat us and their attention to all the little things that can make or break our opinion of the facility. I'm happy to say that this place exceeded all my expectations on... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

We are glad our team was able to make your stay great and that William went above and beyond for you during your stay. We look forward to seeing you again soon here in Fairbanks, More

Philadelphia, PA
Top Contributor
516 reviews 516 reviews
336 hotel reviews
666 helpful votes 666 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a standard issue Holiday Inn Express built in a giant shopping mall (yes, such things now exist in Fairbanks!). It doesn't feel very "Alaskan" (trees are scarce, chain stores are numerous), but it's darn convenient for the independent traveler who can easily stock up on supplies "next door" before heading out to more remote parts of the state.... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your review. We have always believed that travelling without a car is a stressful endeovour, We are currently looking into a shuttle service for our property but we have provide customer service that would lessen some of that stress, then we are on the right track. We look forward to another opportunity to host you at Holiday... More

Los Angeles
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I live on the road and it's nice to get professional and personal service even way up there in Alaska. The rooms were clean. The lobby was always clean. The breakfast was adequate, what you would expect from the HIE. The location was great, it shares a parking lot with everything you could ever need including a Sport Authority, WalMart,... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your kind review of our property we look forward to seeing you again soon here in Fairbanks. More

Washington
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

A very nice, clean comfortable hotel. I would expect nothing less than this at regular room rates. Check in was okay, the rooms are very clean, nice coverings on the beds and plenty of space in the room.

Was this review helpful? Yes 2
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you so much for your review, We are so glad our staff made your stay great and you will be coming back to our hotel soon. More

Anchorage, AK
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 26, 2014

I stayed at the Holiday Inn Express in Fairbanks for one night. Dealt with a woman at check-in who was friendly and helpful. We were going to stay two night but my husband was ill and we had to leave after the first night. I went to the desk to check out. It was 10:30 AM. The same woman who... More

Was this review helpful? Yes 4
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Hello, I am truly sorry you had an issue during your stay with payment and credits! As you know holiday weekends banks are not open and normal refunds take 7 to 10 business days to post to credit cards. I am sorry they told you it would take 24 hours as this is untrue. As we are part of IHG... More

Anchorage, Alaska
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2014

Everyone that works at the hotel is very nice and went out of their way to make sure my family had everything we needed, especially Kylen who checked us in. We were specifically looking to stay at a hotel with a pool and the hotel definitely did not disappoint. We also ended up wanting to stay an extra night and... More

Was this review helpful? Yes 5
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your pleasant review, We are so glad you had a great stay and our team looks forward to seeing you again soon., More

Huntington Beach, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

I spent 2 nights here. Staff was consistently kind and friendly! Breakfast was great and location was good. Very clean rooms and hotel amenities! William was kind and professional at a 5AM check out. I would recommend that you choose this hotel.

Was this review helpful? Yes 4
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your review, More

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Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701
Phone Number:
Location: United States > Alaska > Fairbanks
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and entertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room.The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! ... more   less 
Number of rooms
114

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