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Holiday Inn Express Hotel & Suites Fairbanks

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400 Merhar Ave, New Property, Fairbanks, AK 99701
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Fairbanks
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169 Reviews from our TripAdvisor Community

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Traveler rating
    72
    58
    21
    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (169)
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Indianapolis, Indiana
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family traveled to Alaska for vacation in July, 2015. This HIE is located near shopping and restaurants which is a plus. We found the hotel to be clean and well kept. We are pickey about where we stay and we check out the room throughly when we arrive. No problems here. I think you will be satisfied. Compliments to... More 

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Donnelly, Idaho
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are on an important business trip or need a wifi connection while on vacation I would look elsewhere. The wifi connection here was iffy at best, booting me off or having a very poor connection with very slow speeds.I called right away and they never did seem like it was a big deal, or that it was a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Dear Chris C, Thank you for being our guest and for taking the time to write your review. We appreciate your high rating to our rooms and location. However, we’re sorry we fell below your expectations regarding the Wifi connectivity. Rest assured that we will be sharing your comments with our staff and management to help us focus on improving... More 

Sherwood, Oregon
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for three nights on a business trip and found the hotel comfortable, with easy access and very close to restaurants and some shopping. They have a full breakfast; however the eggs tasted as if they were made with some kind of powdered egg product so beware of that. I stayed in a ground floor room... More 

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Antrim, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 24, 2015

After travelling for 24 hours we arrived at the hotel. We arrived after they lock the outside door and you need a hotel keycard to enter the lobby. When we were walking up to the glass doors with some luggage, the person working in reception looked at us, then went away while we stood there with out luggage. After a... More 

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Camarillo, California
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 15, 2015

The hotel was centrally located, clean, staff were friendly. The rooms were big and clean, as you would expect from a Holiday Inn Express. The breakfast was extensive. There is laundry machines for $2 a load wash and $2 dry. We would stay there again.

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New Jersey
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 15, 2015

We stayed here 2 nights. The rooms are good size, the amenities are bath and body works and the beds are very comfy. The free breakfast is standard for a holiday inn express and it's very ample. Would definitely stay again if in town for business or vacation.

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Ljubljana, Slovenia
Level Contributor
238 reviews
226 hotel reviews
common_n_hotel_reviews_1bd8 812 helpful votes
3 of 5 stars Reviewed July 8, 2015

Arrived sharp at 3pm, which is the posted check-in time. Andrea was at the front desk. Although this was an advance reservation of an IHG Rewards member, nothing was ready. The room was not yet assigned, the keys not yet prepared ... It took her a while to get it done. She did not speak during this process at all!... More 

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1 review
2 of 5 stars Reviewed July 3, 2015

The family and I just got back from a trip up to Fairbanks, and I have to say I'm very disappointed in the expereince we had at this hotel. The front desk staff are wonderful. Very friendly and helpful. The kitchen staff on the other hand leave a lot to be desired. Signage clearly states that breakfast is served until... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Dear Kellye B, Thank you for posting a review about your recent stay with us. We are pleased that you found our front desk staff highly commendable. Your kind comments will certainly encourage our team members to work even harder to consistently delight our guests. But it is with regret to know that your stay would have been perfect had... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

The hotel was very clean, super friendly staff and the breakfast was great. I didn't catch the name of the lady who was preping and ensure the coffee was hot and fresh, but she did an amazing job!! (6/18/15) Also, went for a nice run around the area and had very nice trail once off the commercial complex.

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Fairbanks, Alaska
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2015

Second time staying here. Love the people, clean room, good breakfast and best of all housekeeping really accommodated me working night shift with checkin out. I recommend for sure! Close to shopping areas and restaurants if you don't have a car.

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