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All 24 Fairbanks hotels

Holiday Inn Express Hotel & Suites Fairbanks

2.5 of 5 Hotel   |   400 Merhar Ave, New Property, Fairbanks, AK 99701
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Ranked #7 of 24 hotels in Fairbanks
A recent review
3 of 5 stars reviewed 3 days ago
Danielle B
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127 people have reviewed this hotel

Traveler rating
    53
    47
    13
    7
    7
See reviews for
35
36
14
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
1 review
3 of 5 stars Reviewed 3 days ago NEW

Enjoyed the hotel--it was clean, the breakfast was good, and the person who checked me in was great. Mr. Marlon Mease--he got my room switched, was friendly, professional, answered my questions and gave good recommendations of places to see while I was there. He had a great sense of humor as well. There were two ladies--Chelsea I think was her... More

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for your review, I am so glad my staff was able to make your stay great. I am concerned that you had trouble with our WiFi, We just revamped our whole system adding all new routers and boosters in every room of the hotel to give total coverage as well as 40 Meg Internet. I will address with... More

New York City, New York
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A typically comfortable HIE experience. The hotel is very conveniently located next to a major road and a 'HUGE' (according to Alaska standard) shopping mall. It is very quite and clean. The front desk people are extremely helpful and eager to help. Will definitely stay here again in the future when we visit the area.

Was this review helpful? Yes 2
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you very much for taking the time to review our hotel, we really appreciate you sharing your experience with others. Thank you for the sweet comments on our staff, they all work very hard to maintain the high level of service for our brand. More

Senior Contributor
45 reviews 45 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We were checked in fast and friendly by Kailey and William Who always greeted us friendly ! And with warm chocolate cookies to boot ! These two were very informative about pointing out the area attractions. Kailey would attend to my needs promptly We stayed two nights Enjoyed breakfast ! Coffee on 24/7 The room was clean Bedding was great(however... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you very much for your sweet comments regarding our staff and breakfast. We do have very good breakfast options and the cinnamon rolls are to die for! More

Northway, Alaska
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Holiday Inn Express in Fairbanks, AK was great. Silver and Zackary were my first contact and everyone after that was excellent. The Inn was spotless outside and inside. The free breakfast was also great. The cook and helpers were very pleasant and helpful. The housekeepers always smiled and said good morning or other happy greetings. I'll always stay there... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you very much for your glowing review! It makes me very happy to hear your room was spotless upon arrival and you had a great night sleep during your stay. Our entire staff works really hard to deliver great service, it will be the highlight of my day to let them know their efforts are being recognized not only... More

Solon, Iowa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express in Fairbanks. Very clean and well maintained hotel. We were especially pleased with the free breakfast and with Veda, the staff person who worked it. The breakfast was hot and there was a good variety of choices. But, the best was the attendant walked around, visited with guests and made sure you got... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you very much for your glowing review! More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at the hotel - 10 of us in total, including my elderly parents, with 4 rooms. All the hotel staff were very friendly and helpful, but in particular, Vada, who runs breakfast, was exceptional. She went above and beyond to help all of us at breakfast, bringing us things, helping us with directions, and was... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you very much for your review. It makes me very happy to read the comments on our staff. They always strive to provide exceptional customer service and I am happy to read you experienced it first hand. I will be sure to pass on the great comments to the entire staff. More

Juneau
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just visited Fairbanks to see family. We are two adults with a 12 yo and 7yo. This hotel is perfectly situated for shopping/dining. The daily breakfast is awesome and pool/hot tub are great. The STAFF are what takes the cake. These people are so polite and friendly. We encountered William, Kailey, and Marlon several times and they are excellent... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to write your review of our property, your comments about our front desk team are very much valued. We really appreciate your comments regarding our customer service and our breakfast staff as well. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service,... More

Denver, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I believe this particulare HIE is almost brand new. I stayed here in June 2014. The price was average for Fairbanks, the location was a little bit away from downtown, but located across the parking lot from some decent shopping. Clean, comfortable, and friendly.

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and our pool area Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. More

Sydney
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent the first night of this trip at the Holiday Inn Express Fairbanks and was very happy. Rooms were quiet, clean and comfortable, check in staff very helpful, the location great. No one laughed at me when I asked for directions to Wendys Hamburgers (alas they went out of business in Australia so it is always on the itin for... More

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and our pool area Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Andrew Farrer General... More

Palestine
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

My first trip to Fairbanks after a long day of traveling It was nice to finally rest. Kailey and Chelsea where both patient and friendly during my check in. Taking time to tell me about Fairbanks and what would and would not be open to eat it was late when I arrived... Holiday Inn Express consistent as always. Thanks M

Was this review helpful? Yes 1
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. More

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Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701
Phone Number:
Location: United States > Alaska > Fairbanks
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Fairbanks
Hotel Class
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Fairbanks. The newest hotel addition to Fairbanks area. Ideally located the Holiday Inn Express and Suites Fairbanks is adjacent to dining shopping and entertainment.Guests of the Holiday Inn Express & Suites Fairbanks, will find this beautifully appointed, state of the art hotel to be well situated for visits to attractions such as Carlson Center, Historic Downtown Fairbanks, and the University of Alaska.Our business travelers will love our hotel s proximity to Boeing, and First National Bank of Alaska.We offer 114 luxuriously appointed guest rooms, including suites equipped with deluxe new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and wired/wireless high-speed Internet access. This newly constructed hotel also features an indoor pool, whirlpool, exercise room, business center, and meeting room.The next time travel takes you to Fairbanks Alaska , Stay Smart at the Holiday Inn Express & Suites Fairbanks Alaska! ... more   less 
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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