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Holiday Inn Express Hotel & Suites Fairbanks

2.5 of 5 400 Merhar Ave, New Property, Fairbanks, AK 99701
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Holiday Inn Express Hotel & Suites Fairbanks
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Holiday Inn Express Hotel & Suites Fairbanks
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141 reviews from our community

Traveler rating
    62
    50
    15
    8
    6
See reviews for
39
37
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Princeton, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What made this hotel stay particularly special, was the pleasant, helpful, knowledgeable and dedicated staff. After making the reservation through the hotel's website, I called the hotel directly to ask a few questions, and Barbara from the front desk was able to answer my questions and honor my request for a particular room type. I met Barbara (and her husband... More 

Was this review helpful? Yes
Martinez, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Traveling to Fairbanks for a week in November probably isn't others' idea of a fantasy vacation, but we had family to visit. Knowing it would be cold outside, we chose this hotel for the indoor heated pool and hot tub. This hotel is located in a mall area with Sports Authority and Famous Footwear across the parking lot, and Fred... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

As a service-oriented hotel , we highly appreciate our guests' opinion and therefore we recognize the value of taking your time to let us know about your experience. We are so proud and grateful for your compliments on the efforts and dedication demonstrated by our staff here in Fairbanks; it is thanks to our great employees that we are able... More 

Newark, Delaware
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In fairness, I did book the trip through a leading travel website and not directly with the hotel. However, we had numerous problems with our stay using two rooms. It was a family trip taking my grandmother to Alaska for the memorial service for a dear family friend. With 4 of the 5 family members traveling having past work experience... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Please forgive us for your most recent inconvenienced stay. It is our intent to ensure that each guest that arrives to our property has the best stay and feels at home. I welcome you to contact me directly at 907-328-1100 to discuss this further as we strive for 100 percent. thank you again Andrew Farrer General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I travel to Fairbanks from Anchorage regularly on business and have stayed in other accommodations while there, but have come to see that the Holiday Inn is just hard to beat! Clean, well-care for, up to date, and comfortable. The staff (especially Don and Kailey) go way "above and beyond" and leave you feeling like they just treat everyone that... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for choosing our property and taking the time to review us. We're elated to know that you thoroughly enjoyed your stay and would select us again. Dan and Kailey are both indeed a valuable asset to our team. They know Fairbanks and have great recommendations for every occasion, We look forward to seeing you again soon and hope... More 

Fairbanks, Alaska, United States
2 reviews
5 of 5 stars Reviewed November 3, 2014

We had a girls weekend with quilting, reading, coloring, knitting, crocheting, swimming and resting. It was great and we were treated very well! The service was excellent and we will definitely plan another weekiend there and recommend it to friends visiting from out of town.

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Wow we are so happy our staff made your event go so well! We look forward to seeing you again real soon and hosting your event! More 

Fairbanks, Alaska, United States
2 reviews
5 of 5 stars Reviewed November 3, 2014

I, along with several friends, just spent a lovely weekend at the Holiday Inn Express Hotel and Suites in Fairbanks, AK. All of us live in Fairbanks, and were looking for a little get away to retreat and get some sewing/quilting/crocheting/reading and chatting. I was amazed at the total friendliness of each of the staff members, most especially the acting... More 

Was this review helpful? Yes
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you so much for your kind words about your stay! We look forward to hosting your event again and so glad Dan made your stay great!!! Thank you again Andrew Farrer General Manager More 

SURREY HILLS
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 2, 2014

On a five day trip to observe the Aurora Borealis I required a hotel that was close to food and shopping; safe and accessible twenty-four hours and comfortable and quiet during the day (to catch-up on sleep). The Holiday Inn Fairbanks proved to be an ideal choice. The room was large and clean, and the bed very comfortable. The heating... More 

Was this review helpful? Yes 4
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you so much for your kind words about your stay. We look forward to seeing you again soon and be sure to ask about our free airport pickup! Andrew Farrer General Manager More 

Fairbanks, Alaska
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 14, 2014

Fantastic hotel, great rooms, good breakfast. Stayed there with friends after a night out on the town, on the elevator I spoke to Chris and Frank, the maintenance guy who were both very kind. Manager Andrew was very friendly, would recommend to others.

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you sharing your amazing experience at the Holiday Inn Express Fairbanks. We're pleased to hear that our team members Chris and Frank were able to exceed your expectations of great customer service. We hope to see you soon. Andrew Farrer General Manager More 

Marshall, Michigan
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 14, 2014

My wife and I stayed at this hotel while traveling to the Artic Circle. The hotel was modern, clean and well appointed. Our room, a king single was roomy, clean and the bed comfortable. Our room faced the highway and we had minor road noise. The staff was courteous and efficient. Our breakfast host, Vadie Shelton was especially pleasant in... More 

Was this review helpful? Yes 2
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

Thank you for the great review of your stay. We are so glad our staff and Vada could make it wonderful. We look forward to seeing you again soon in Fairbanks, Andrew Farrer General Manager More 

Fairbanks, Alaska
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

My husband and I sold our Fairbanks condo and stayed at the Holiday Inn Express in Fairbanks for an extended period. It was a delightful experience. Most of the staff came to know us by name, and everyone was pleasant, helpful, and courteous. I especially enjoyed the fitness center every morning, our room on the fourth floor was spacious, well... More 

Was this review helpful? Yes 3
Andrew F, General Manager at Holiday Inn Express Hotel & Suites Fairbanks, responded to this review

On behalf of the hotel staff, I would like to thank you for your excellent review. We strive to provide outstanding guest service at our property. I will pass on your kind remarks to Vada . If you are in the Fairbanks area again, we would love to have you for another great stay at the Holiday Inn & Suites... More 

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Additional Information about Holiday Inn Express Hotel & Suites Fairbanks

Address: 400 Merhar Ave, New Property, Fairbanks, AK 99701
Phone Number:
Location: United States > Alaska > Fairbanks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fairbanks 2.5*
Number of rooms: 114
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Also Known As:
Holiday Inn Express Hotel And Suites Fairbanks
Holiday Inn Express Fairbanks
Holiday Inn Express Hotel & Suites Fairbanks Alaska
Hotel Style:
#5 Family Hotel in Fairbanks
#6 Romantic Hotel in Fairbanks

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