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Candlewood Suites Fredericksburg

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4821 Crossings Court, Fredericksburg, VA 22407
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Candlewood Suites Fredericksburg
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34 Reviews from our TripAdvisor Community

Traveler rating
    15
    11
    3
    2
    3
See reviews for
9
12
2
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (34)
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    (12)
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1Skip
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

As traveling healthcare providers, my wife and I have stayed in many hotels since ;2009. There is no comparison to this facility! The staff is awesome, the rooms are clean and the management doesn't put up with any kind of drama! We stayed at this property for five months and were very pleased! I cannot put into words how awesome... More 

Was this review helpful? Yes
Carol M, Manager at Candlewood Suites Fredericksburg, responded to this review

To our VALUE GUEST, we here at Candlewood Suites sure did love having you here and we miss you GUYS.....Hope everything is going well for you and your FAMILY..... Hope you GUYS get to come back again, until have a WONDERFUL SUMMER!!!!!! More 

Ottawa, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 18, 2015

Pet Friendly Hotel. Nice big rooms with full kitchens. We have find that the Candlewood Suites are always clean, and this one is no exception. There was complementary chocolate chip cookies in the lobby with juice. Nice warm coffee and hot chocolate also free. Bathroom had plenty of towels, face clothes, shampoo and soap. Kitchen with supplies (utensils, plates, cups).... More 

Was this review helpful? Yes
Carol M, General Manager at Candlewood Suites Fredericksburg, responded to this review

Team Candlewood would like to THANK YOU for staying with us and do hope you will come back again...We here at Candlewood Suites Fredericksburg LOVE meeting people and making sure that all STAYS are GREAT ONE.....Hope to see you again and have a WONDERFUL SUMMER.... More 

Montreal
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2015

Stopped by on our way to and from Florida. Staff is extremely competent and nice, room us quiet, well equipped with full kitchen. It is a home away from home. We stopped once on our way south and stopped again on our way back because we liked it so much"

Was this review helpful? Yes
Carol M, General Manager at Candlewood Suites Fredericksburg, responded to this review

We here at Candlewood Suites Fredericksburg would like to THANK YOU for staying with us each and every time you come through...Hope to see you again and have a WONDERFUL SUMMER!!!! More 

Cape Coral, Florida
Top Contributor
56 reviews 56 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 17, 2015

I was there for several months. The desk staff was very friendly and helpful except they would call to tell you of your balance, even tho you have scheduled to pay on a particular day each week. Annoying. The room it self was nice. The bed covering had a large hole in it but other then that the room was... More 

Was this review helpful? Yes
Carol M, Manager at Candlewood Suites Fredericksburg, responded to this review

Dear Value Guest, sorry that the services did not meet your expectations, but however we did give you room services when you took your DO NOT DISTURB SIGN off your door. Candlewood Suites are set up not to do room service just once a week, but, here at this Candlewood Suites Fredericksburg, we do come in everyday to make your... More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

My husband and I had to pull off for the night due to icy road conditions, and we decided to stay at the nearest Candlewood Suites, as we have had good service from them in the past. This stay surpassed our expectations. Not only did they give us a quiet room far from the elevators, but front desk staff also... More 

Was this review helpful? Yes
Carol M, General Manager at Candlewood Suites Fredericksburg, responded to this review

Team Candlewood Suites in Fredericksburg would like to take this time in saying THANK YOU for staying with us.....I am so glad that the TEAM made you feel welcoming and hope to see you again......Once again a BIG THANK YOU!!!!! More 

Eastover, South Carolina
Top Contributor
120 reviews 120 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 15, 2014

My Sister and I just spent three nights here and this hotel has the best staff ever. They are very friendly, helpful, courteous, and just go out of their way to make their guests feel welcome. I wish every hotel had a staff like this. Traveling would be so much pleasant. The hotel suites were large, clean and every as... More 

Was this review helpful? Yes
Gaithersburg, Maryland
Top Contributor
216 reviews 216 reviews
62 hotel reviews
512 helpful votes 512 helpful votes
3 of 5 stars Reviewed July 19, 2014

DH and I decided to head down to Lake Anna for the 4th of July holiday. Having stayed at Candlewood Suites in the past, I was psyched when I found one in Fredericksburg. It was icing on the cake when I realized that my two nights stay would cost us the princely sum of zero dollars courtesy of my IHG... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Fredericksburg, responded to this review

Dear trinigirlmd, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for any disappointment you may have had during your stay. We have taken note and wish to thank you... More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed May 28, 2014

This hotel is very clean and safe. It can be for extended stay or overnight stay. they offer so much more then anyone else in the area. Free laundry, free coffee, tea and hot chocolate. Free quick breakfast for you on the go. Everyone is friendly and will help in anyway. They have a gas BarBQ grill you can use... More 

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CANADA
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed here with our little Scottish terrier on the way to Florida and again on the return. The room was clean and the bed comfortable. The staff was friendly and helpful. Our only problem was the Wifi. It was slow but workable. I was awakened in the night at 2 AM by 2 phone calls with no one there.... More 

Was this review helpful? Yes 2
Orlando, Florida
1 review
1 of 5 stars Reviewed February 5, 2014

Our first impression of this hotel was great easy access to restaurants, gas stations and I-95. The room appeared clean and didn't have any odor. We woke up early the next morning to continue our drive. After about an hour on the road I noticed all over me were flea bites and my dog whom is HIGHLY allergic to flea... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Fredericksburg, responded to this review

Dear Keri W, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our... More 

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