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Candlewood Suites Fredericksburg

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4821 Crossings Court, Fredericksburg, VA 22407
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Candlewood Suites Fredericksburg
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31 reviews from our community

Traveler rating
    13
    10
    3
    2
    3
See reviews for
9
10
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Saint Petersburg, Pennsylvania
Top Contributor
55 reviews 55 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I was there for several months. The desk staff was very friendly and helpful except they would call to tell you of your balance, even tho you have scheduled to pay on a particular day each week. Annoying. The room it self was nice. The bed covering had a large hole in it but other then that the room was... More 

Was this review helpful? Yes
Carol M, Manager at Candlewood Suites Fredericksburg, responded to this review

Dear Value Guest, sorry that the services did not meet your expectations, but however we did give you room services when you took your DO NOT DISTURB SIGN off your door. Candlewood Suites are set up not to do room service just once a week, but, here at this Candlewood Suites Fredericksburg, we do come in everyday to make your... More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I had to pull off for the night due to icy road conditions, and we decided to stay at the nearest Candlewood Suites, as we have had good service from them in the past. This stay surpassed our expectations. Not only did they give us a quiet room far from the elevators, but front desk staff also... More 

Was this review helpful? Yes
Carol M, General Manager at Candlewood Suites Fredericksburg, responded to this review

Team Candlewood Suites in Fredericksburg would like to take this time in saying THANK YOU for staying with us.....I am so glad that the TEAM made you feel welcoming and hope to see you again......Once again a BIG THANK YOU!!!!! More 

Eastover, South Carolina
Top Contributor
120 reviews 120 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 15, 2014

My Sister and I just spent three nights here and this hotel has the best staff ever. They are very friendly, helpful, courteous, and just go out of their way to make their guests feel welcome. I wish every hotel had a staff like this. Traveling would be so much pleasant. The hotel suites were large, clean and every as... More 

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Gaithersburg, Maryland
Top Contributor
210 reviews 210 reviews
61 hotel reviews
507 helpful votes 507 helpful votes
3 of 5 stars Reviewed July 19, 2014

DH and I decided to head down to Lake Anna for the 4th of July holiday. Having stayed at Candlewood Suites in the past, I was psyched when I found one in Fredericksburg. It was icing on the cake when I realized that my two nights stay would cost us the princely sum of zero dollars courtesy of my IHG... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Fredericksburg, responded to this review

Dear trinigirlmd, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for any disappointment you may have had during your stay. We have taken note and wish to thank you... More 

Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed May 28, 2014

This hotel is very clean and safe. It can be for extended stay or overnight stay. they offer so much more then anyone else in the area. Free laundry, free coffee, tea and hot chocolate. Free quick breakfast for you on the go. Everyone is friendly and will help in anyway. They have a gas BarBQ grill you can use... More 

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CANADA
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed here with our little Scottish terrier on the way to Florida and again on the return. The room was clean and the bed comfortable. The staff was friendly and helpful. Our only problem was the Wifi. It was slow but workable. I was awakened in the night at 2 AM by 2 phone calls with no one there.... More 

Was this review helpful? Yes 2
Orlando, Florida
1 review
1 of 5 stars Reviewed February 5, 2014

Our first impression of this hotel was great easy access to restaurants, gas stations and I-95. The room appeared clean and didn't have any odor. We woke up early the next morning to continue our drive. After about an hour on the road I noticed all over me were flea bites and my dog whom is HIGHLY allergic to flea... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Fredericksburg, responded to this review

Dear Keri W, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our... More 

Mt. Pleasant, SC
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2013

Overall the hotel is clean, and the room was nice. Staff was friendly. The proximity to I-95 and the Jeff Davis Highway was convenient. Big downside, traffic noise from trucks braking has awakened me and even the fan from the AC/Heat doesn't drown it out. Not much grass to walk your dogs. I have stayed at other Candlewood Suites. I... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Fredericksburg, responded to this review

Dear Barb S, Thank you for providing us with a very considerate review and thank you for staying with us. It is great to hear that you enjoyed your room and the majority of features provided as well as the service you have received from our staff. The feedback we receive from our valued guests, like you, enables us to... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2013

room was huge. bathroom was really clean. had own kitchen with choice of actual glasses/kitchenware or plastic stuff. concierge even gives you a goodie bag for each member of your party since it was so close to halloween.

Was this review helpful? Yes 1
Garrett H, Manager at Candlewood Suites Fredericksburg, responded to this review

Thanks for the great review! We are so glad to hear of your great experience at Candlewood Suites Fredericksburg. The goody bag idea was something different that we were trying as a seasonal perk for our guests...and their children. We are glad to hear that it was a success. We love to take care of our guests, and we appreciate... More 

Amenia, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 25, 2013

When staying at Candlewood Suites there is no need to ask for an upgrade as all their rooms are very spacious suites. All suites have a full size refrigerator w/ice maker , dishwasher, stovetop & microwave. The cabinets are filled with dishes, pots & pans, silverware and much more. The rooms were very clean and you had plenty of space... More 

Was this review helpful? Yes 4
Garrett H, Manager at Candlewood Suites Fredericksburg, responded to this review

Thanks for the great survey score! We are happy to hear that you had an excellent experience at our hotel. You are correct...our rooms are appointed with all the comforts of home. Relax, settle in, and make yourself at home. We hope that you will come back and see us the next time that you are in the Fredericksburg, VA... More 

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