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Residence Inn Fredericksburg

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60 Towne Centre Boulevard, Fredericksburg, VA 22407
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Residence Inn Fredericksburg
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Residence Inn Fredericksburg
Residence Inn Fredericksburg
Residence Inn Fredericksburg
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211 reviews from our community

Traveler rating
    127
    57
    17
    9
    1
See reviews for
68
56
8
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (57)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (61)
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Chester Springs, Pennsylvania
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

On a recent visit, Sandra was extremely helpful and flexible in accommodating my friends and I on short notice. While being Platinum was helpful, it is obvious that Sandra is a caring professional and a star at customer service.

Was this review helpful? Yes
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you for your very kind words and review of your last stay with us. We take great pride in the customer service we provide to our customers and when we hit the mark it is very satisfying. Sandra will be delighted to hear that she made an impact during your stay. Hope to see you again soon! More 

Fredericksburg, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

AWESOME!!! The staff is lovely. if you are every there when Sandra in working, she is one of the best employees . She was the only one i would talk to for anything but that is because i am picky. The only problem i had was with the "meet and greets" during the evening. If the owners were to make... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you so very much for your kind comments. I am proud to hear that Sandra made such a difference in your stay. She will be recognized for her efforts. We definitely appreciate your comments and feeback regarding the new Mix that has been implemented through the entire brand. We do follow a structured menu throughout the brand that is... More 

South Jersey,
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a Marriott Platinum member i know better than to book a roadside room but my wife and i entered thu the lobby and went straight to the room. Well i found out at midnight when the trucks went roaring by the highway just 100' from out hotel room. Again, a very nice hotel and nice service. Staff offered to... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

We sincerely regret the disturbance. Our location can mean traffic noise if you are a light sleeper. On your next visit, we would be happy to assign one of our quieter, rooms upon request. More 

North Kingstown
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived without a reservation. Sandra at the front desk was most helpful. She listened to our needs and helped us get the right room to accommodate us. She has strong customer service and communication skills. I would stay there again because of the fine service she provided.

Was this review helpful? Yes 2
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you so very much for your kind comments. I am proud to hear that Sandra made such a difference in your stay. We hope you visit us again. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean hotel with nice rooms. I called ahead of time to check on my room and was initially upset that I had two studios with King beds and pull outs when I swore I had booked two suites. But, the front desk person was very friendly and was able to change my reservation. Check in the day off was... More 

Was this review helpful? Yes 2
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

We are sorry that your recent stay did not meet your expectations. We take all guest feedback seriously, and have thoroughly researched this matter because it is not typical of what most guests experience at our hotel. More 

Roanoke Rapids, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stopped in for the weekend Sandra was so helpful and generous, when I arrived we were waiting over an hour or two for my room and I realize it isn't the front desk. If there is a problem with housekeeping staff then you should hire more people so that people can check in at a reasonable time especially after driving... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you for your very kind words and review of your last stay with us. We take great pride in the customer service we provide to our customers and when we hit the mark it is very satisfying. Sandra will be recognized for her efforts. More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay and the staff was very helpful and accommodating considering we were walk in guests and arrived to get the last available room! Room was clean, nicely set up, efficient and large. My only complaint which is something they wouldn't be able to control is that it is behind the mall and has large parking lot... More 

Was this review helpful? Yes 2
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you for taking the time to let us know how your stay was. Your comments are very important to us and greatly appreciated. We hope you visit us again and would be certain to place you in a room off the highway side when requested. More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall service was great especially the front desk person, Sandra. However, there was a lady i saw who would always be around. I figured she worked at the hotel but seemed to by unfriendly and would at times walk right by you without speaking. I later discovered she was the general manager to my surprise. I think she should lead... More 

Was this review helpful? Yes 2
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

We take all feedback seriously, and sincerely regret that I did not meet your expectations. More 

Brooklyn, New York
Contributor
17 reviews 17 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time staying at a Residence Inn and enjoyed our suite, convenient near the exit door for our twin boys and staff is friendly. Breakfast is great with the all day coffee, would recommend if you are on your way to Florida which was our trip.

Was this review helpful? Yes 2
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. We look forward to seeing you again. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sandra was alone working the front desk and she was very busy. When the phone was not ringing there were people checking, sometimes both at the same time. She did a wonderful job. She never lost her cool and was always very nice and out going. She did everything everyone requested! I have been to many hotels and she one... More 

Was this review helpful? Yes 2
Lisa C, General Manager at Residence Inn Fredericksburg, responded to this review

Thank you so very much for your kind comments. I am proud to hear that Sandra made such a difference in your stay. She will be recognized for her efforts. We look forward to the next time you can visit us in Fredericksburg! More 

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