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Holiday Inn Express Fredericksburg Southpoint

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5422 Jefferson Davis Hwy., Fredericksburg, VA 22407 (Formerly Comfort Inn Southpoint)
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Holiday Inn Express Fredericksburg Southpoint
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Holiday Inn Express Fredericksburg Southpoint
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69 Reviews from our TripAdvisor Community

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Traveler rating
    30
    23
    5
    10
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Virginia
Level Contributor
244 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
2 of 5 stars Reviewed yesterday NEW

Holiday Inn Espress is usually a reliable choice for.a short-stay. However, the Fredericksburg-Southpont is an exception. The room was OK for a night but (1) the hotel generally was not clean, (2) the breakfast area was too small for the number of people attempting to use it, and (3) the room lacked basic amenities such as a hair dryer. Next... More 

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Dallas, TX
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This HI Express is slightly off the beaten path, but not much, just a mile or so down Hwy 1 from I-95. The price was cheaper than the other location of this chain further north in a busier commercial area, which was helpful on a quick one-night stay. This location was also a touch more worn than many others in... More 

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Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking the time to provide us with feedback on your stay. We truly appreciate feedback from our guests as it helps us to know what we are doing well and how we can improve for future guests. I am pleased to hear that most aspects of your stay met or exceeded your expectations and we are mindful... More 

Phillipsburg, New Jersey, United States
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel staff were pleasant and helpful. The room was clean, neat as expected. The reason for the lower rating, the pool was murky, guest were sent to an adjacent hotel to swim. The convince to I-95 while traveling south is a plus.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking the time to provide us with feedback on your stay. We are so pleased that you enjoyed our convenient location near I-95 and we appreciate your kind comments on our the cleanliness of our guest rooms and friendliness of our staff. Please accept our apologies again for the issue with the pool during your stay. I... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We were excited to spend the night. However we were disappointed with the overall experience. The hotel is expensive with the rooms are small. The hotel is older and smells. The pool is colder I know it's July but the water temp was 60 so when it says heated that's a lie! The breakfast was cold and disgusting. My friend... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

I am sorry to hear that you were disappointed with your stay. We take all guest concerns and feedback very seriously. At your convenience, would you be so kind as to contact me directly with the details of your stay so that we can ensure that your concerns are addressed? Sincerely, Sarah Holliday Guest Relations S.holliday@guestsinc.com More 

Bristol, Rhode Island
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love, love, love this place. From the moment we checked in, front desk staff was accomodating, friendly, helpful, personable. Loved him! Made suggestions for local restaurants, which was wonderful. Got us extra pillows and made our stay very special. Room was perfect. Clean, spacious and quiet. One of the best Holiday Inns i have stayed in. Wish we could have... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

What a pleasure to read your stay at Holiday Inn Express Fredericksburg Southpoint was "one of the best Holiday Inns I have stayed in"! We want all our guests to have a great stay where everything exceeds their expectations and your kind words are the seal of approval on our efforts. We are so pleased that you were comfortable during... More 

Austin, Texas
Level Contributor
35 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Holding the name but not the standards. This is probably one of the saddest Holiday Inns I've been in. Now, I'm not saying that it's trash or that the service wasn't good. What I am saying is that this particular Holiday Inn is priced at the standard but not quite THE STANDARD because the rooms are small. We even upgraded... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

While our hotel was recently renovated and meets or exceeds all franchise standards, including those for room size, for Holiday Inn Express, we are sorry to hear that you were disappointed with your stay. We work hard to ensure that our rates are in line with other hotels in our area while offering superior accommodations and service. Our goal is... More 

Jacksonville Beach, Florida
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express was significantly overpriced vs. other hotels in Fredericksburg, VA. In addition, breakfast was virtually out of food by 9:30 am. Luckily McDonald's within walking distance. Ceiling peeling in Shower. Convenient location off Rt 95. Staff friendly. I would NOT recommend this hotel.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

While we appreciate your comments on our friendly staff and convenient location, it is disappointing to hear that other aspects of your stay did not meet your expectations. We make every effort to ensure that our rates are in line with other hotels in the area while offering our guests superior accommodations and service. Our hotel strives to adhere not... More 

Cornelius, North Carolina
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel for a conference - everyone was super nice - was not at the hotel very much -but the room was clean, the halls mostly quiet, and the staff at breakfast very nice in spite of a man complaining about not having real butter. If we go to the same conference at the same location I... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking time to write a review of your time at our hotel. Your feedback is so valued in helping us to ensure the same positive experience for future guests. Hearing your commitment to return if you are again in the area is very gratifying. We hope to see you on a return visit! More 

Hardy, Virginia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 24, 2015

We stayed here over Memorial day weekend, very nice rooms, comfy beds, convenient to restaurants & shopping,. The staff couldn't have been more accommodating. Would definitely stayhere again! There are plenty of restaurants nearby and if you're going into D.C for the day, you're within an hour's drive.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for choosing to stay with us at Holiday Inn Express Fredericksburg Southpoint while in our area to visit Washington, DC. We are pleased that you enjoyed our convenient location and friendly staff. That you would "definitely stay here again" is one of the greatest compliments you can give us and we look forward to welcoming you back when... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 21, 2015 via mobile

Stopped by this resort on the way home from vacation. There was no one at the front counter. My family waited for over 15 minutes. A family came in behind us and when the clerk came to the front desk, he helped the family that came after us and rudely said there was no rooms. Found it odd that there... More 

Was this review helpful? Yes 2
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Dear Loddegirl, While it may be very difficult to hear that we failed to take care of our guests in a satisfactory manner, we appreciate any feedback that helps us to ensure a better experience for future guests. We take all concerns and feedback very seriously and I have contacted you privately to request more details regarding your experience so... More 

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