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Holiday Inn Express Fredericksburg Southpoint

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5422 Jefferson Davis Hwy., Fredericksburg, VA 22407 (Formerly Comfort Inn Southpoint)
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Holiday Inn Express Fredericksburg Southpoint
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Holiday Inn Express Fredericksburg Southpoint
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54 reviews from our community

Traveler rating
    24
    20
    4
    5
    1
See reviews for
19
16
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Camillus, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night after traveling 7 hours from Myrtle Beach. Brandon, at the desk, was very welcoming and friendly, and there was hot coffee and popcorn in the lobby. We had three rooms in a row, and noticed one of the rooms had an adjoining room, but not adjoining to the ones we had. (We just kept the door... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for trusting the Holiday Inn Express Fredericksburg Southpoint for your hotel needs during your trip from Myrtle Beach back to New York. It was a pleasure having you as our guests and we are pleased to hear that you enjoyed our convenient location, near I-95 and just minutes to the Battlefields. It is also a pleasure to hear... More 

Montreal, Canada
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here as we traveled I-95. The welcome was excellent. The room very nice....BUT, we were on the second floor, just over the entrance, so we heard loud voices until after 2 AM, and every time the automatic sliding doors opened and shut, we heard a rumble that sound as if someone were thumping across our ceiling! In the morning,... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking the time to provide us with candid feedback on your recent stay. I am pleased to hear that most aspects of your stay were enjoyable; however, I would like to apologize again for the issue you experienced with noise during the night. We want all our guests to have a peaceful and relaxing stay with us... More 

Worcester, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 18, 2015

We used this Holiday Inn Express for one night on our way South. It featured thin walls, lots of traffic noise, and was certainly not worth the $147.00 I paid for the night. A large truck parked outside the building and left the motor running for quite awhile in the middle of the night, creating "building shake" strong enough to... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking the time to provide us with feedback on your stay. Loved reading your comment that our breakfast was "one of the best breakfasts I have had at any of the roadside hotels along the Eastern North/South Corridor"! Please accept our apologies for any noise that disturbed your stay. We want all our guests to have a... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 12, 2015

This was no ordinary Holiday Inn Express!! We loved it! We stayed one night on our way from NJ to NC on March 4th. We arrived late, around 11pm, tired and frazzled from a flat tire. The gentleman (forgot his name, sorry!) was so accommodating and pleasant. The lobby was fresh and updated. We had a king bedded room. It... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Great service, spotless and comfortable rooms, convenient location and great amenities - we could not have summed it up better ourselves. Thank you for being our guest and for taking the time to write such a detailed review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. It was a pleasure having you as our guests during your... More 

Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2015

We stopped here for the night after a long drive from Florida. It was right off I-95, super easy to find. The guy who checked us in wasn't particularly friendly, but the front desk manager who was working that night definitely made up for it! He answered all of our questions about the area and was VERY friendly! Rooms were... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for trusting the Holiday Inn Express Fredericksburg Southpoint for your overnight accommodations during your recent drive from Florida. Our convenient location just off I-95 does make us a great choice for travelers in our area. We are delighted to hear that you enjoyed our clean rooms and great amenities and we look forward to welcoming you back the... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2015

Very very accommodating staff! Nice clean room. View is ok, but it is just Fredericksburg not the hotel's fault. Everything was great will definitely stay again! Benjamin at front desk went the extra mile to get me the room I wanted.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

We're blushing! Thank you for being our guest and for your kind review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. It is always a pleasure to hear that a guest's stay was "perfect" and we hope to make your next stay even more pleasant than the last. More 

AaroTravel
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 9, 2015

The staff at this Inn deserves a better Inn. The only issue we had with the staff was some minor room cleaning, but any issue that you mention is taken care of immediately. The rooms are kind of small, which may be why they have 2 full beds instead of queens. I just don't understand why an Inn would not... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers on TripAdvisor. We welcome all guest feedback as it helps us to know where we are succeeding in our efforts to provide our guests with a great stay and areas where we might improve. It was a pleasure to share your kind... More 

Brookhaven, NY
Contributor
14 reviews 14 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 9, 2015

We were on our way back from from vacation and were traveling with a fifth wheel in tow. We were able to park it without a problem in the parking area of the hotel and, since we were travelling with our dog, were given a room on the fourth floor near the elevator. Room was roomy, clean and very comfortable... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

We are very gratified to read your kind review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. Thank you for taking the time to share your positive experience with other travelers. We are so pleased that our convenient parking, pet friendly status, clean and comfortable rooms, and great service stacked up to a great value for you... More 

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

Stayed here on the way to DC about 2 weeks ago on a Thursday. The hotel was immaculate and the people that worked there, were incredible! Breakfast, was like at a large restaurant, good food and again, amazing staff! We liked it so much, that we booked a room on our way home as well!

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

We are delighted to read your kind review of your recent stay at the Holiday Inn Express Fredericksburg Southpoint. Thank you for trusting us for your hotel needs on your way to DC. We are so pleased by your comments regarding how immaculately clean the hotel and guest rooms were and your comments regarding our staff have warmed all our... More 

Senior Contributor
30 reviews 30 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 11, 2015

Clerk could not figure out how to check me in. I'm a Gold Card Member and waitrd 25 minutes for the clerk to call customer support to figure out how to check me in. It was late and appsrently he had closed the day's reports. Thirty minutes in and still not checked in. DON'T STAY HERE!!!!

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Please accept our sincere apologies for your frustrating experience during check in. You can be assured we are following up with additional staff training to ensure future guests do not experience this same issue. We sincerely hope that all other aspects of your stay were enjoyable and we hope to have the opportunity in the future to replace this experience... More 

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