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Holiday Inn Express Fredericksburg Southpoint

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5422 Jefferson Davis Hwy., Fredericksburg, VA 22407 (Formerly Comfort Inn Southpoint)
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Holiday Inn Express Fredericksburg Southpoint
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61 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Hardy, Virginia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here over Memorial day weekend, very nice rooms, comfy beds, convenient to restaurants & shopping,. The staff couldn't have been more accommodating. Would definitely stayhere again! There are plenty of restaurants nearby and if you're going into D.C for the day, you're within an hour's drive.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for choosing to stay with us at Holiday Inn Express Fredericksburg Southpoint while in our area to visit Washington, DC. We are pleased that you enjoyed our convenient location and friendly staff. That you would "definitely stay here again" is one of the greatest compliments you can give us and we look forward to welcoming you back when... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Stopped by this resort on the way home from vacation. There was no one at the front counter. My family waited for over 15 minutes. A family came in behind us and when the clerk came to the front desk, he helped the family that came after us and rudely said there was no rooms. Found it odd that there... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Dear Loddegirl, While it may be very difficult to hear that we failed to take care of our guests in a satisfactory manner, we appreciate any feedback that helps us to ensure a better experience for future guests. We take all concerns and feedback very seriously and I have contacted you privately to request more details regarding your experience so... More 

Fredericksburg, Virginia
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived late on a Sunday night after an emergency required a room accommodating a pet. Benjamin did some fancy juggling and found us a room. When he was not available, Mary tended to our special needs and made us feel more than welcome. Our cross-country move required a week-long stay while waiting for our furniture to arrive, and the... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

First of all let me express to you what a pleasure it was to have you staying with us. It is always our goal to provide each of our guests with a great stay where everything exceeds their expectations and your kind comments will serve as encouragement to all our staff as we continuously strive towards this goal. Thank you... More 

Greenville, South Carolina
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place has the nicest staff I have ever seen at any hotel. We had an issue with our toilet and the receptionist (the greatest one ever) gave us the room key to the empty room across the hall so we could use that bathroom till ours was fixed a few hours later. There is free popcorn and a great... More 

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Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

What a delight to hear that your recent stay at Holiday Inn Express Fredericksburg Southpoint exceeded your expectations! We have high standards for products, service and cleanliness and your kind comments will serve as encouragement to all our staff as we continue to strive to offer each of our guests the best stay possible. We were very sorry for the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed overnight May 30, 2015. It was our first time at this inn. We were surprised at how clean it was. It was a very modern facility. We didn't take advantage of the pools or hot tub, but they looked very nice. The staff at the lobby desk was helpful and every single person on the cleaning staff said... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

We are simply delighted to hear that your stay exceeded your expectations and that we have won your loyalty for your hotel needs when your travels bring you through our area. I am so pleased that you enjoyed our clean rooms, updated facility and great amenities and we look forward to welcoming you back again soon! More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is very nice. It is by no means high end, but it was comfortable, had some nice amenities, and a very cheery staff. We would not hesitate to stay there again if the situation arose. It was a bit difficult to find as there is another Holiday Inn Express very close to Fredricksburg. The hotel is very close... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for choosing Holiday Inn Express Fredericksburg Southpoint for your overnight accommodations during your brief visit to the Fredericksburg area. There are indeed two Holiday Inn Express hotels in our area and I apologize for any difficulty you had in finding our hotel. Our hotel does enjoy a number of wonderful restaurants very close by and I am so... More 

Uniondale, New York
1 review
5 of 5 stars Reviewed May 18, 2015

When I called to reserve a room I was connected with a centralized registration service. The woman I spoke with there told me that the Frederickburg Holiday Inn Express had no Military discounted rooms available. I made the reservation anyway because I was tired after riding my motorcycle all day. When I arrived at the hotel 15 minutes later. I... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you so much for sharing your positive experience at Holiday Inn Express Fredericksburg Southpoint with other travelers here on TripAdvisor. It is great to hear that you were so warmly welcomed by Benjamin after your long journey on your motorcycle. It is our pleasure to offer a discounted rate to members of our military in appreciate of service to... More 

Camillus, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 12, 2015

We stayed one night after traveling 7 hours from Myrtle Beach. Brandon, at the desk, was very welcoming and friendly, and there was hot coffee and popcorn in the lobby. We had three rooms in a row, and noticed one of the rooms had an adjoining room, but not adjoining to the ones we had. (We just kept the door... More 

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for trusting the Holiday Inn Express Fredericksburg Southpoint for your hotel needs during your trip from Myrtle Beach back to New York. It was a pleasure having you as our guests and we are pleased to hear that you enjoyed our convenient location, near I-95 and just minutes to the Battlefields. It is also a pleasure to hear... More 

Montreal, Canada
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 3, 2015

Stayed here as we traveled I-95. The welcome was excellent. The room very nice....BUT, we were on the second floor, just over the entrance, so we heard loud voices until after 2 AM, and every time the automatic sliding doors opened and shut, we heard a rumble that sound as if someone were thumping across our ceiling! In the morning,... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking the time to provide us with candid feedback on your recent stay. I am pleased to hear that most aspects of your stay were enjoyable; however, I would like to apologize again for the issue you experienced with noise during the night. We want all our guests to have a peaceful and relaxing stay with us... More 

Worcester, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 18, 2015

We used this Holiday Inn Express for one night on our way South. It featured thin walls, lots of traffic noise, and was certainly not worth the $147.00 I paid for the night. A large truck parked outside the building and left the motor running for quite awhile in the middle of the night, creating "building shake" strong enough to... More 

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Holiday Inn Express Fredericksburg Southpoint, responded to this review

Thank you for taking the time to provide us with feedback on your stay. Loved reading your comment that our breakfast was "one of the best breakfasts I have had at any of the roadside hotels along the Eastern North/South Corridor"! Please accept our apologies for any noise that disturbed your stay. We want all our guests to have a... More 

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