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Holiday Inn Boston Brookline

3.0 of 5 1200 Beacon Street, Brookline, MA 02446
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Holiday Inn Boston Brookline
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Holiday Inn Boston Brookline
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435 reviews from our community

Traveler rating
    85
    153
    111
    48
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Boston Brookline
See the most recent reviews
Englewood, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 2, 2014

This hotel is about 6 blocks south of the west BU campus, right on Beacon Street. If you have a BU student at this end of the campus and don't mind the walk, the rate can be relatively reasonable, even during the Head of the Charles weekend. The two guys at the service desk (one was Robert but I can't... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear happyadventurer5280, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy to hear that our location worked for your travel needs. I am also delighted that you found our staff very accommodating. It is always motivating on our end to receive commendable feedback from our valued guests like you.... More 

Livingston, New Jersey
Top Contributor
128 reviews 128 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 2, 2014

The layout of this Holiday Inn is very strange. If you enter through the garage, you come in on the lower level where the banquet rooms are located. You have to walk up the stairs to the hotel registration. The guest rooms do not have windows to the outside - the rooms face an indoor courtyard with an indoor pool.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear swtravelmom, Thank you for your recent stay with us and for reviewing our property. I am so glad that our location worked for your needs. On the other hand, please accept our sincerest apologies for our shortcomings, specially the outdated decors. I have taken note of your comments and we will address these points to improve our service and... More 

Tucson, Arizona
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 23, 2014

This hotel is right at a T-stop (Green Line). It is also close to several medical clinics (Joslin, Boston Childrens hospital, etc), and there is a hotel shuttle to these locations. Few restaurants are immediately accessible, But, the hotel is badly in need of attention. Cleanliness is an issue (hairs in the bathroom, dated furniture and carpeting for example). Some... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear johnandjan53, Thank you for taking time to write your review about our hotel. I am glad you found our room accommodations and location commendable. However, we are very sorry you did not experience an exemplary hotel stay with regard to some amenities and services. Please be assured that all your feedback will be acted upon to ensure a more... More 

Boston, United Kingdom
Top Contributor
125 reviews 125 reviews
41 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 19, 2014

This hotel is within walking distance, one block away from Coolidge Corner which is probably considered the happening place in Brookline also the close proximity to Boston right on the T! They recognize me as a Platinum member and gave me a goodie bag. The wifi is truly slow. The hotel is quite old, you can smell the mold as... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear hrdabster, Thank you for taking the time to post a review about our hotel. I appreciate your positive comments regarding our location and hotel staff. On the other hand, please allow me to apologize for any shortfalls you have experienced particularly with the WiFi service provided. I have noted your comments and rest assured that this will be used... More 

New York City, New York
Top Contributor
66 reviews 66 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 16, 2014

This is a very nice hotel in a lovely residential area. The staff are very gracious indeed. The room was well-equipped (mini-fridge appreciated) and very clean. Bed was comfortable, although I had to turn off the temperature control as the register was directly above the bed. Hotel is on a trolley line, a bit out of the city, but pretty... More 

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff to be very friendly and the room cleanliness and amenities to be to your liking!! I am sorry you had problems with the booking of your hotel room and I do recommend in the future that you do call the hotel... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2014

I am going to be staying in Boston for the next week because my mother is having a surgery. The hospitals' website recommended this hotel as one that partners with the hotel to give reasonable rates to family members who have a loved one in the hospital. When I called today to reserve a room they told me the rate... More 

Was this review helpful? Yes 2
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your feedback. We do our best to provide our guests coming to the hospitals the best rate available upon availability. An alternate booking choice maybe to book an advance purchase, however the exception of the “Advance Purchase Rate”, which has the lowest rate is that it is non-refundable, where as if you book directly with us we... More 

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed November 11, 2014

We stayed here as part of a tour. What a disaster! The room was dark and the bathroom was very small. Breakfast was very confusingly laid out. The hotel was on a Green line subway but was too far out of the city too really enjoy the City.

Was this review helpful? Yes 3
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for staying with us and your feedback. I appreciate your candor; we look for reviews to provide insight into our hotel and our guest room appearance is an area we are actively examining. We do have a variety of room types at our hotel and hope you will give us another opportunity if you should be back in... More 

Bournemouth, United Kingdom
Top Contributor
291 reviews 291 reviews
85 hotel reviews
180 helpful votes 180 helpful votes
3 of 5 stars Reviewed November 10, 2014

Stayed at this Hotel as part of a Fall Colours coach tour. It was "ok". The room was clean and spacious, a bit dated. The rooms were off a glass fronted atrium which acted as the corridor past the rooms so you couldnt have your window open safely and curtains had to be closed for privacy most of the time.... More 

Was this review helpful? Yes 2
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the room to be very clean and that you found the Coolidge Corner area to be very quaint. We look forward to welcoming you back soon. Regards, Kelly Lajoie More 

Bermuda
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

What a pleasure to check into your hotel and first hand experince a warm smile and pleasant personable young lady by the name of Leslie....I hope I spelled her name right....she was great and helped us find our way around Boston...our room was wonderful...view was nice...gym was great...I have nothing but praise for Holiday Inn in Brookline...def a place I... More 

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team member Leslie took such good care of you and you found the location and amenities of our hotel to your liking. We hope to see you again when you are back in the states! Regards, Kelly Lajoie More 

Eureka, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

This hotel was very nice, easy find and near shopping and dining in a 10 minute walk. The staff, especially the night manager and front desk clerk, Robert and Dean, are great. I got in very late (after 2am) and they helped me get settled in and found me a late night restaurant that delivered! The only complaint I have... More 

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members Dean and Robert took such good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon! Safe travels. Regards, Kelly Lajoie More 

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Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon Street, Brookline, MA 02446
Phone Number:
Location: United States > Massachusetts > Brookline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn

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