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All 3 Brookline hotels

Holiday Inn Boston Brookline

3.0 of 5 Hotel   |   1200 Beacon Street, Brookline, MA 02446
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Ranked #2 of 3 Hotels in Brookline
A recent review
3 of 5 stars reviewed 1 week ago
hrdabster Boston, United Kingdom
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422 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson, Arizona
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is right at a T-stop (Green Line). It is also close to several medical clinics (Joslin, Boston Childrens hospital, etc), and there is a hotel shuttle to these locations. Few restaurants are immediately accessible, But, the hotel is badly in need of attention. Cleanliness is an issue (hairs in the bathroom, dated furniture and carpeting for example). Some... More

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Boston, United Kingdom
Top Contributor
125 reviews 125 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is within walking distance, one block away from Coolidge Corner which is probably considered the happening place in Brookline also the close proximity to Boston right on the T! They recognize me as a Platinum member and gave me a goodie bag. The wifi is truly slow. The hotel is quite old, you can smell the mold as... More

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New York City, New York
Top Contributor
66 reviews 66 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel in a lovely residential area. The staff are very gracious indeed. The room was well-equipped (mini-fridge appreciated) and very clean. Bed was comfortable, although I had to turn off the temperature control as the register was directly above the bed. Hotel is on a trolley line, a bit out of the city, but pretty... More

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Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff to be very friendly and the room cleanliness and amenities to be to your liking!! I am sorry you had problems with the booking of your hotel room and I do recommend in the future that you do call the hotel... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I am going to be staying in Boston for the next week because my mother is having a surgery. The hospitals' website recommended this hotel as one that partners with the hotel to give reasonable rates to family members who have a loved one in the hospital. When I called today to reserve a room they told me the rate... More

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Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your feedback. We do our best to provide our guests coming to the hospitals the best rate available upon availability. An alternate booking choice maybe to book an advance purchase, however the exception of the “Advance Purchase Rate”, which has the lowest rate is that it is non-refundable, where as if you book directly with us we... More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here as part of a tour. What a disaster! The room was dark and the bathroom was very small. Breakfast was very confusingly laid out. The hotel was on a Green line subway but was too far out of the city too really enjoy the City.

Was this review helpful? Yes 3
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for staying with us and your feedback. I appreciate your candor; we look for reviews to provide insight into our hotel and our guest room appearance is an area we are actively examining. We do have a variety of room types at our hotel and hope you will give us another opportunity if you should be back in... More

Bournemouth, United Kingdom
Top Contributor
284 reviews 284 reviews
82 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this Hotel as part of a Fall Colours coach tour. It was "ok". The room was clean and spacious, a bit dated. The rooms were off a glass fronted atrium which acted as the corridor past the rooms so you couldnt have your window open safely and curtains had to be closed for privacy most of the time.... More

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the room to be very clean and that you found the Coolidge Corner area to be very quaint. We look forward to welcoming you back soon. Regards, Kelly Lajoie More

Bermuda
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

What a pleasure to check into your hotel and first hand experince a warm smile and pleasant personable young lady by the name of Leslie....I hope I spelled her name right....she was great and helped us find our way around Boston...our room was wonderful...view was nice...gym was great...I have nothing but praise for Holiday Inn in Brookline...def a place I... More

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team member Leslie took such good care of you and you found the location and amenities of our hotel to your liking. We hope to see you again when you are back in the states! Regards, Kelly Lajoie More

Eureka, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel was very nice, easy find and near shopping and dining in a 10 minute walk. The staff, especially the night manager and front desk clerk, Robert and Dean, are great. I got in very late (after 2am) and they helped me get settled in and found me a late night restaurant that delivered! The only complaint I have... More

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members Dean and Robert took such good care of you and you found the amenities of our hotel to your liking. Hope to see you return soon! Safe travels. Regards, Kelly Lajoie More

Denver, Colorado
1 review
4 of 5 stars Reviewed October 21, 2014

I just want to everyone to know that when you check in here in the middle of night, you will be greeted with a smile from either Dean (the night auditor) or Robert (the manager on duty). These 2 gentlemen always make me feel welcome when I arrive, even if it is 3 am.

Was this review helpful? Yes
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let Dean and Robert know that they contributed to your experience. We hope to see you again soon. Regards, Kelly Lajoie More

Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 15, 2014

Horrible, horrible, horrible. Booked it because we were going to a wedding and got a deal. Rooms had no window except to the atrium, which we kept the curtains closed obviously. Was rather tomblike. Reserved a king, got a queen. Were told by front desk staff they had nothing else. First room was next to stairway. Called desk as it... More

Was this review helpful? Yes 1
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your feedback regarding your recent stay with us. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard... More

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Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon Street, Brookline, MA 02446
Phone Number:
Location: United States > Massachusetts > Brookline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn

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