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Holiday Inn Boston Brookline

3.0 of 5 1200 Beacon Street, Brookline, MA 02446
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Holiday Inn Boston Brookline
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Holiday Inn Boston Brookline
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435 reviews from our community

Traveler rating
    85
    153
    111
    48
    38
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161
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williamsport
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in October and loved it. The location was amazing. It was close enough to downtown Boston, with the subway station right outside. There was easy access everywhere, we were able to take the subway into town and then take a ferry to Salem, then take the train from Salem back to Boston. Extremely easy to get around... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent location to Brigham hospital . good food .very attentive to guests needs .most people staying there have family members in one of the local hospitals. Even give you a special medical rate . We would stay there again even for pleasure .

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1 review
2 of 5 stars Reviewed 1 week ago

We came to Boston for a hospital visit for our daughter and chose the Holiday Inn for the location to Children's Hospital as well as the price wasn't too hefty for Boston. Completely disappointed with room the bathroom was very small and the bathtub was disgusting.I contacted the front desk to let them know in which all they could offer... More 

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Medfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I booked a room last minute at this hotel as I had to be able to get to work at a nearby hospital during a recent blizzard. The staff could not have been any more helpful or accommodating. They extended me the discount snow rate for medical personnel (even though when I made the reservation they didn't think that rate... More 

Was this review helpful? Yes 1
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Sara D, Thank you for taking the time to review your recent stay with us. We are delighted that you had such a wonderful experience and will share this with our team. We look forward to having the opportunity to welcome you back again soon! Kindly, Jeff More 

Corinth, New York, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

This hotel was amazing. Clean and so accomadating. The staff was friendly and helpful and the service was wonderful. The room was really nice and every aspect of our stay was great. I wouldn't hesitate to stay there again or recommend it to people. 5of 5 stars for sure

Was this review helpful? Yes 2
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Jim P, Thank you for taking the time to review your recent stay with us. It delights us to hear how much you enjoyed your stay. We look forward to having the opportunity to welcome you back again soon! Kindly, Jeff More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 6, 2015

This must be the Holiday Inn property that forgot the 'No Surprises' slogan. I made my reservation with the property, not the national call center, so I was very surprised that no one had told me I would be paying $30 to park my car. Very disappointing!! Especially since the hotel was empty on a Friday evening in downtown Boston.... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear RAD1955, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 17, 2014

First time staying in this hotel. It was close to shopping and restaurants. Very clean room and pleasant located on 2nd floor facing Beacon St. Staff were accommodating and friendly. Would stay again.

Was this review helpful? Yes 3
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Dear JoLeEve, Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the location of our hotel to your liking and you enjoyed the restaurants and shopping in Coolidge Corner. Hope to see you return soon! Regards, Kelly Lajoie More 

Anaheim, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

Hi there, One of the best holiday inn experiences for me. Came to town on a red eye for an interview very late, I was met by Dean who was incredibly nice especially considering it was the middle of the night. I'm not one to write many reviews, but the staff was great and facilities were great. Indoor covered pool,... More 

Was this review helpful? Yes 2
Kelly L, General Manager at Holiday Inn Boston Brookline, responded to this review

Dear Reo Z Thank you for the great review about my staff and for mentioning Dean, We receive many great comments about Dean on his customer service. I do apologize that the housekeepers disturbed you as you were granted a late checkout and I will share with my Executive Housekeeper. Again, thank you for the great comments and we hope... More 

Doylestown, Pennsylvania, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 12, 2014

i have stayed here in the past but it is never my first choice although the prices are usually what gets me to come back. It is pleasant enough and comfortable enough. Parking is easy and reasonable. The girls at the front desk are very polite, the guys.. eh seem rather bored and not real welcoming but again not a... More 

Was this review helpful? Yes
Jason R, Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your candid comments; we do appreciate them as it will only allow us to improve our level of service for our future guests. I'm glad that you found some of your stay satisfying however I do regret to hear that some of our services, particularly the cleanliness of your sheets and some of the staff interactions, were... More 

Litchfield
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stayed here for a weekend in November to attend a family wedding at the Alden Castle (worthy of its own fine review). The shuttle from the hotel was available and responsive during the entire wedding for guests to go to and from the hotel. Staff was great at all levels. The entire hotel needs a new look but we... More 

Was this review helpful? Yes 1
Jason R, Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your feedback, we appreciate the time you took to share your comments with us, and we are pleased you were overall satisfied with your stay. Its wonderful to hear you found the staff to be great, as they can make all the difference in the world, and it will be my pleasure to share this with them!... More 

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Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon Street, Brookline, MA 02446
Phone Number:
Location: United States > Massachusetts > Brookline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn

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