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All 3 Brookline hotels

Holiday Inn Boston Brookline

3.0 of 5 Hotel   |   1200 Beacon Street, Brookline, MA 02446
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Ranked #2 of 3 Hotels in Brookline
A recent review
5 of 5 stars reviewed yesterday
HydroChickie Eureka, California
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413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eureka, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel was very nice, easy find and near shopping and dining in a 10 minute walk. The staff, especially the night manager and front desk clerk, Robert and Dean, are great. I got in very late (after 2am) and they helped me get settled in and found me a late night restaurant that delivered! The only complaint I have... More

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Denver, Colorado
1 review
4 of 5 stars Reviewed 2 days ago NEW

I just want to everyone to know that when you check in here in the middle of night, you will be greeted with a smile from either Dean (the night auditor) or Robert (the manager on duty). These 2 gentlemen always make me feel welcome when I arrive, even if it is 3 am.

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Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrible, horrible, horrible. Booked it because we were going to a wedding and got a deal. Rooms had no window except to the atrium, which we kept the curtains closed obviously. Was rather tomblike. Reserved a king, got a queen. Were told by front desk staff they had nothing else. First room was next to stairway. Called desk as it... More

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Hartlepool, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on the first leg of our tour. Still a bit jet lagged but found the hotel very comfortable. Had no problems and found the layout unusual. Its a bit like a motel inside a hotel with like an indoor garden which gave it pleasant feel. There's a small supermarket about 10 mins walk which was just closing (10pm)... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised as this hotel was better than I expected. Very clean, soft beds, good pillows and a good indoor pool & spa. Restaurant food ok but service a little slow. This hotel has the train/tram stop just out the front of the hotel so no problems to get into Boston City/CBD for sightseeing.

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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I was sent to 3 different rooms that were already occupied by other customers. I saw rodents in the dining room area. Front desk staff not well versed on system operations. I travel to Boston twice a month. I will not stay there again. Not the typical experience I receive at IHG hotels.

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IHGCare, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear Oliver S, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Albany, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is perfectly situated on Beacon Street, close-enough to many of Boston's best universities. And the neighborhood is very decent...the tree-lined busy Beacon Street can take you to nearby Harvard Street where the shopping -- and eating -- is bustling and fun. However, this hotel is in sore need of an upgrade...the common areas are awkward and confusing; the... More

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Highland Lakes, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyed our stay here very much! The Assistant General Manager, Reggie Dupiton and another Manager, Leslie were very helpful with our reservations and anything we needed during our stay. We are going back in October to stay for 2 weeks.

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HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for the great comments about your recent stay, as both Reggie and Leslie will be thrilled to hear how they positively impacted your experience, and we look forward to your return visit next month! More

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 3 weeks ago

Awesome location, right on the metro line. Easy access to downtown. Beacon street is a great location and nice place to walk around. Medical shuttle to the Longwood medical area is very convenient. Was easy to use and fit my schedule perfectly. The rooms were nothing fancy. The bed was comfy and most importantly the rooms were clean. Front desk... More

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HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for your kind words regarding the friendliness of the staff and cleanliness of the rooms, I will be sure to pass them along and for choosing to stay with us.We will see you the next time your travel plans bring you to the area. More

Sandwich, Massachusetts
1 review
4 of 5 stars Reviewed 4 weeks ago

My family stayed here when my mother was seriously ill. All the staff were very helpful and friendly.Especially Robert, the night manager impressed me by his care and generosity. His smile and good nature brightened our day. You could tell that Robert genuinely cares about the customers.

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HIBrookline, General Manager at Holiday Inn Boston Brookline, responded to this review

Thank you so much for the kind words, especially about Robert, as he is a true professional and tries to make each guest experience wonderful, and I can't wait to share this with him as it will make his day, as it did mine! More

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Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon Street, Brookline, MA 02446
Phone Number:
Location: United States > Massachusetts > Brookline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn

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