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Holiday Inn Boston Brookline

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1200 Beacon Street, Brookline, MA 02446
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Holiday Inn Boston Brookline
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Holiday Inn Boston Brookline
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Silverdale, Washington
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 2 days ago NEW

It's right on the green line, and has a pool. That was perfection for my 11-year-old. The price and location are great. Green line has good places to eat at the 'Garden' (sports arena) area, and if you continue on down the line. The 2 times we ate in the hotel at night, it was delicious. We got a King... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking the time to share your experience. We appreciate the feedback, and are certainly glad you and your family had a good time. As you mentioned, we are located on the Green line, which does make our location very convenient for those looking to do some exploring around the city. Your comments regarding the WiFi were certainly... More 

Phoenix Arizona
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just returned home after visiting Boston for our son's wedding, one of the group blocks was at this wonderful hotel. The entire staff was awesome, did everything possible to ensure our group needs and requests were met, always with a smile. Cannot say enough about the service we received from Jeff, Hector, Everton and Max. Location was perfect, rooms... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Marilyn, Thank you very much for the very kind review. We truly appreciate the feedback, and are delighted that everyone had such a wonderful time. Your comments will certainly be shared with the team! I hope we have the opportunity to welcome you back again soon! Kindly, Jeff More 

Boston, MA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We hosted our mother's 70th birthday and Passover together in the Holiday Inn Boston Brookline Atrium Cafe. Some of our guests also stayed at the hotel. The restaurant manager Matt Cordeiro worked with us on a special menu and worked the event himself to make sure it all went smoothly. It was fantastic! Matt and the staff offered such special... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for the wonderful review! We are glad that everyone had such a wonderful time, and appreciate the feedback. We will certainly share this with our team. We look forward to having the opportunity to welcome back your family! Kindly, Jeff More 

Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at this Holiday Inn Express to be close to the T,so we could get down to a couple Dropkick Murphys shows at the House of Blues and not have to worry about driving.The hotel is very conveniently located on Beacon street in Brookline,right at the St.Paul stop on the T.The place was kept pretty clean,the room+beds were comfortable,bathroom... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Jokergeorge1, Thank you for the kind review. I am glad that you found your accommodations well suited for your needs and that our team was very responsive to your requests. I hope we have the opportunity to welcome you back again soon! Kindly, Jeff More 

Englewood, New Jersey
1 review
5 of 5 stars Reviewed March 16, 2015

i was at the hotel on 3/4/15 for one night i was delayed because of my flight and arrived after eight pm the night desk staff was so friendly and helpful, i felt as if i knew them for a long time Hector and Robert were great and were very accommodating and helpful in explaining everything which made a weary... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear rem700p, Thank you for taking the time to review your recent experience with you. I will certainly share your kind words with Hector and Robert. They are both fantastic, and truly passionate about making every experience a memorable one. I'm sorry that the noise from the restaurant caused some disruption in the morning. I have shared this feedback with... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 7, 2015

Wifi / internet access is one of the most important parts of a hotel for me. I am a student. I need to get online to do my work. Quite frankly, their wifi speeds are just unacceptable. I also don't find the room to be very well lit. The configuration of the bathroom is just odd. The toilet is right... More 

Was this review helpful? Yes 1
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for taking the time to review your stay with us. We truly appreciate the feedback! I am sorry that you found the wireless internet access to be unacceptable. We understand that this is an important amenity to our guests, and will be receiving an upgrade to our system within the next couple weeks which will greatly improve the... More 

Williamsport
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 1, 2015

I stayed here in October and loved it. The location was amazing. It was close enough to downtown Boston, with the subway station right outside. There was easy access everywhere, we were able to take the subway into town and then take a ferry to Salem, then take the train from Salem back to Boston. Extremely easy to get around... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Kate, Thank you for time to review your experience with us. I am glad that you were able to truly enjoy the many sights of New England while staying with us. We hope to welcome you back again sometime this year! Kindly, Jeff More 

2 reviews
5 of 5 stars Reviewed March 1, 2015

Excellent location to Brigham hospital . good food .very attentive to guests needs .most people staying there have family members in one of the local hospitals. Even give you a special medical rate . We would stay there again even for pleasure .

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Rorbach3, Thank you for taking the time to review your recent experience with us. We truly appreciate the feedback and look forward to welcoming you back again soon! Kindly, Jeff More 

1 review
2 of 5 stars Reviewed February 26, 2015

We came to Boston for a hospital visit for our daughter and chose the Holiday Inn for the location to Children's Hospital as well as the price wasn't too hefty for Boston. Completely disappointed with room the bathroom was very small and the bathtub was disgusting.I contacted the front desk to let them know in which all they could offer... More 

Was this review helpful? Yes
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Emily F, Thank you for taking the time to review your recent stay with us. We truly appreciate the feedback! I must apologize for the lack of service you got from our front office team. We have a wonderful group who is passionate about ensuring each guest has a wonderful experience. Clearly something that you did not get. I... More 

Medfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I booked a room last minute at this hotel as I had to be able to get to work at a nearby hospital during a recent blizzard. The staff could not have been any more helpful or accommodating. They extended me the discount snow rate for medical personnel (even though when I made the reservation they didn't think that rate... More 

Was this review helpful? Yes 1
Jeff T, Manager at Holiday Inn Boston Brookline, responded to this review

Dear Sara D, Thank you for taking the time to review your recent stay with us. We are delighted that you had such a wonderful experience and will share this with our team. We look forward to having the opportunity to welcome you back again soon! Kindly, Jeff More 

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