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All 3 Brookline hotels

Courtyard Boston Brookline

3.0 of 5 Hotel   |   40 Webster Street, Coolidge Corner, Brookline, MA 02446
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Ranked #1 of 3 Hotels in Brookline
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A recent review
4 of 5 stars Reviewed August 4, 2012
sailawaynow Minnesota
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302 reviews from our community

Traveler rating
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    130
    43
    26
    12
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109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Boston Brookline
See the most recent reviews
Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2012

This was a nice hotel: clean, friendly staff, pleasant areas to sit when out of the room. But, I never could figure out the hospital shuttle. It doesn't run regularly and you can't reserve it ahead of time; when you need it, it may or may not be available. It just seems to run on a first-come, first-serve basis, which... More

Was this review helpful? Yes
CYBrookline, Manager at Courtyard Boston Brookline, responded to this review

Dear sailawaynow, Thank you for your clean and friendly staff feedback. The shuttle operates on a per request basis. The hotel does not normally schedule ahead but we will attempt to fulfill your request. We do ask our guest to allow 1/2 hour for each request. If your appointment is 9am, you would want to request for the shuttle at... More

Chelsea, Michigan
Top Contributor
62 reviews 62 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2012

I stayed at this hotel because my usual property wasn't available this week. Normally I stay at the Cambridge Courtyard. The hotel isn't necessarily bad, but just nothing to write home about. The neighborhood is not as "exciting" as Cambridge, of course. Not many good restaurants nearby, but a lot of small ethnic places. There is a Trader Joe's closeby... More

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CYBrookline, Manager at Courtyard Boston Brookline, responded to this review

Dear Judy O, Thank you for taking the time to post your feedback and observations. What could we have done to make you feel at home? What makes Cambridge exciting? Could we have duplicate the excitement here? I apologize for not having your room stocked as it should be. Please let me know if I can further assist. Thank you.... More

Boca Raton Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 27, 2012

I have waited for a response from the management of this hotel prior to posting to give them a chance to recover. I had to bring my wife up to the Dana Farber Cancer Institution for a consultation on a rare blood cancer. She could not leave the hotel for the weekend prior to our Monday appointment. I went to... More

Was this review helpful? Yes 2
CYBrookline, Manager at Courtyard Boston Brookline, responded to this review

Dear Kevin V, Thank you for your feedback. I apologize the message did not get to me. Please contact me at your earliest convenience with more details as I would love to resolve this for you. This is not the norm at the Courtyard Brookline and I would like to apologize on behalf of my associates. I look forward in... More

Albany, New York
Top Contributor
122 reviews 122 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 19, 2012

We've stayed at this hotel many times and always find the staff to be helpful and kind. It's close to great restaurants and shopping, and don't forget JP Licks right down the block for ice cream. It's convenient if you're visiting someone at BU, too. This is our "go to" hotel when we visit Boston. It's also very easy to... More

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CYBrookline, Manager at Courtyard Boston Brookline, responded to this review

Dear Sheila L, Thank you for the perfect 5 at our wonderful hotel! We appreciate your loyalty and continued support. Sincerly, Mui Huang 617-396-2005 More

windsor locks
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2012

Hotel was only a block from the green line subway. It was about a 20 min ride to downtown. My wife typically complains about the mattress( she has a sensitive back). But she never complains about Courtyard's mattresses. The staff was very helpful and friendly. I had a problem because I left the lights on in my van. Marriot was... More

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Management response:

Dear clown2, Thank you for taking the time to provide us with great feedback about our staff and amenities. I apologize for the size of our pool and is glad you were able to use it. Our parking rates are compentive compared to a mile down where you could be charged $40. Thank you for your positive feedback. Sincerly, Mui... More

philadelphia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2012

This hotel is located in downtown Brookline, across the street from the "T", and close to a number of great restaurants, cafe's, and shops. The property seems fairly new and well maintained, with a seemingly unique and very nice, peaceful, inner courtyard. Standard pool and workout room, albeit both very well maintained. Rooms are nice, however, one of my common... More

Was this review helpful? Yes
Management response:

Dear sven59, Thank you for your review. I am glad we are able to track and return your laptop. Thank you for your praise to my team. Hope to see you soon again! Sincerly, Mui Huang 617-396-2005 More

Brookline, Massachusetts
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 11, 2012

I stayed one night at this hotel and am unlikely to stay again until it is thoroughly cleaned. I understand that all hotels get used and abused, but this hotel needs to clean the cushions in the lobby, the outdoor courtyard and in the hotel rooms. The furniture in my room needed to be dusted, which it was clear had... More

Was this review helpful? Yes 1
Management response:

Dear capeweekend, Thank you for your time and your feedback. I apologize for the condition of your room. Please reach out to me as I would like to resolve this for your personally. I thank you for your feedback and we are currently getting bids to have items you have mentioned addressed. Please feel free to reach out to me... More

New Hartford, Connecticut
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 9, 2012

The front desk staff was very friendly, welcoming and helpful. I asked for a rollaway bed and it was in the room before we made our way upstairs. Room was clean and spacious. Location was perfect with great shops, restaurants and a T stop all within walking distance. We parked our car on arrival and didn't need it again until... More

Was this review helpful? Yes
Management response:

Dear jswmrw, Thank you for your perfect 5 review! At the Courtyard Brookline, our staff is our asset. We welcome your return anytime. Thank you so much! Sincerly, Mui Huang 617-396-2005 More

Athens, Ohio
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 5, 2012

Nice area just a block from the Boston T Green Line (C). East access to and from the Mass Pike. This is our second stay, Our last stay was in March. We will book here on our next trip. Very nice property with easy parking. Outstanding staff who deliver outstanding service. The Bistro is good. We choose Marriott's because they... More

Was this review helpful? Yes
Management response:

Dear jmlalley3, Thank you for your perfect 5 review. Our staff are definitely the asset to the hotel. I look forward in your return. Thank you so much! Mui Huang 617-396-2005 More

Glen Ellyn, Illinois
Top Contributor
81 reviews 81 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 22, 2012

Cute area, nice location, pricey but that's because Boston prices are brutal. Second time we have stayed there. The service is good!

Was this review helpful? Yes 1
Management response:

Dear jennlarra, Thank you for staying with us again! Thank you for your compliment in our Courtyard service. See you soon again! Sincerely, Mui Huang 617-396-2005 More

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Additional Information about Courtyard Boston Brookline

Address: 40 Webster Street, Coolidge Corner, Brookline, MA 02446
Location: United States > Massachusetts > Brookline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boston Brookline 3*
Number of rooms: 188
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Also Known As:
Courtyard Boston Brookline Hotel Brookline
Courtyard Brookline
Brookline Marriott
Brookline Courtyard

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