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All 13 Brookline B&Bs / inns »

The Bertram Inn

92 Sewall Ave, Brookline, MA 02446
Hotel amenities
Ranked #4 of 13 Brookline B&B and Inns
4.0 of 5 stars 92 Reviews
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92 reviews from our community

    Trip type
Traveler rating
    54
    25
    7
    3
    3
Date Rating
Elise T
Belfast, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed February 7, 2012
1
person found this review helpful

Lovely place with warm, homely feel. I was in a strange city miles from home (on business) but felt really looked after here. It felt more like a holiday than work.... The staff couldn't have been more helpful with directions so that I got to know Boston quite well in only a couple of days. The room was beautiful -... More

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Patty B
Irving, Texas
1 review
2 helpful votes
5 of 5 stars Reviewed January 24, 2012
2
people found this review helpful

My husband and I stayed at the Bertram Inn as part of an anniversary celebration. It was everything we could have asked for and more. The staff was courteous and bent over backwards to meet any need we had. The Dux bed was around-the-bend fabulous. Breakfast was delicious and obviously prepared with great care. The dining room was conducive to... More

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napahereicome
San Francisco, California
2 reviews
2 helpful votes
5 of 5 stars Reviewed January 24, 2012
2
people found this review helpful

This place literally is my second home when I'm in the Boston area. The staff are incredibly kind and accommodating. Even when I'm not staying there, I have been given free access to hang out in the lobby with my family as if it was my own living room. That is exactly the way I would hope to be treated... More

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yousoundcrazy
brooklyn, ny
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

I was very happy with my stay. I found the staff to be helpful, friendly, and courteous (respect the Oxford Comma). The accommodations were clean and charming and I was pointed to an excellent sushi restaurant within walking distance (Fugakyu) and the Washington Square Tavern for a huge selection of craft beer (beer nuts need to check it out). Public... More

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Larry O
Rockville Centre, New York
1 review
1 helpful vote
5 of 5 stars Reviewed January 22, 2012
1
person found this review helpful

In our search for a perfect inn in the Boston area four years ago, my wife and I happened upon The Bertram. Since then, we have stayed many times at this lovely, homey inn. The charm of the rooms, the graciousness of the staff, the quiet of the rooms, and even the homey snacks and breakfasts attest to the high... More

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JoJo759
Hadley, Massachusetts
1 review
1 helpful vote
4 of 5 stars Reviewed January 21, 2012
1
person found this review helpful

My husband was having surgery in Boston which required me to find a place to stay while he was hospitalized. I made arrangements at the Bertram Inn for one night for both of us and for myself for three nights. Initially the Inn had us booked on the third floor but due to the type of surgery my husband was... More

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Manamoo2
Augusta, Maine
2 reviews
3 helpful votes
5 of 5 stars Reviewed January 20, 2012
3
people found this review helpful

I have stayed at the Bertram Inn a few times since my daughter moved to Boston and have always been impressed by the food (their cook is amazing) the friendly staff and the beautiful setting. I was lucky enough to stay there in December and was blown away by how beautiful the holiday decor was, they even had a Victorian... More

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Amy O
Paris, France
2 reviews
2 helpful votes
3 of 5 stars Reviewed January 16, 2012
2
people found this review helpful

What a charming little house in a warm neighborhood. Lovely girlie beds and great tea area! I too was put off my less than friendly front desk. Other than that perfect. More

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bertramBrookline, Manager at The Bertram Inn, responded to this review
February 14, 2012

Dear guest, We thank you sincerely for your review. A general meeting with the Innkeeping team took place and some rough edges continue to be sharpened. We have no doubt that the service we provide is up to par with what we’re known for and been offering for the last 25 years and will continue to improve. We’re glad to... More

melange1
Cleveland, Ohio
Contributor
18 reviews
13 helpful votes
4 of 5 stars Reviewed January 6, 2012
2
people found this review helpful

We loved our stay at The Bertram Inn. We have stayed here before and love the charm of the rooms, the delicious breakfasts and the kind staff. Each time we stay we try a different room and have loved each one for different reasons. They are all beautifully decorated, have very comfortable beds, small but immaculate bathrooms and although located... More

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bertramBrookline, General Manager at The Bertram Inn, responded to this review
January 9, 2012

Dear Guest, Thank you for your honest feedback about your most recent stay with us. I am disappointed that we failed to exceed your expectations, and I want to personally apologize for the lapse in friendly service that you have come to know at the Bertram Inn. I can promise you that I have now spoken with every member of... More

Liketotravel2u
new jersey
Senior Contributor
30 reviews
59 helpful votes
1 of 5 stars Reviewed January 2, 2012
2
people found this review helpful

This is a review of the first time I went to Bertram before the September visit. I was visiting my son and grandson and had a terrible attack of gout in my toes. I could not walk. I asked if I could check in early. I was given an rude no. Ok, understand that. But I couldn't walk , so... More

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bertramBrookline, General Manager at The Bertram Inn, responded to this review
January 6, 2012

Dear guest, I am sorry that you felt the need to post a third negative review about us after two reservations. In light of your complaints, I feel the need to defend our property against what I feel to be an unfair and willful misrepresentation on your part: Our check-in time begins at 3:00PM. We inform all guests as to... More

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