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BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

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9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites
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BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites
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448 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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  • All months
    (448)
  • Mar-May only
    (97)
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  • Sep-Nov only
    (118)
  • Dec-Feb only
    (60)
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Seattle, Washington
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was a good value for the money. Came in late that evening and could not find the location; I had to call the front desk to get directions. The Desk Clerk was very courteous, an gave clear and effective directions. Once there and checked in, I needed to find a place to eat. We had a nice chat about... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

Marietta, Georgia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are spacious enough for a family of four (had room with kingsize bed and sofabed). Hotel looks clean, has new carpet all over. Breakfast is very basic, like in most BW. We stayed on the 2nd floor, but floors are not soundproof, so could hear upstairs neighbors walking around. Also no view (wall right across our room. Recommend staying... More 

Was this review helpful? Yes 1
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I do apologize about the building wall, I would do my best to... More 

Priest River, United States
1 review
5 of 5 stars Reviewed 1 week ago

The management team at this hotel is wonderful. They make you feel at home and your stay enjoyable. Stayed there many years now. Would not consider another place in Vancouver, WA. We live in Idaho and drive or train to Vancouver when we need to do business. Best Western is always the light at the end of a tiring day.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed 1 week ago

As a frequent business traveller to Portland, I had the great fortune to stumble on this brilliant hotel when all of my normal hotels were booked and this was the closest hotel to the airport, the location of my meetings. With a nice, spacious, modern, clean room that gave me plenty of room to work and spread out, the real... More 

Was this review helpful? Yes 1
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

Manchester, New Hampshire
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

It seems like pictures just don't capture the true ambiance of a hotel, room, facilities etc, and some photos seem to exaggerate the setting. I don't know why - this is one I had worried about and prior to our trip West, this was one hotel, based on the website photos, that I just didn't have a good feeling about.... More 

Was this review helpful? Yes
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

yucaipa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The only problem I had is they allow dogs and did not tell us. I got a few flea bites. One employee lied to me about the dogs saying they were service dogs. Well, I watched a so called "service dog" chase someone out the door almost biting them. When we were leaving an employee said yes we take all... More 

Was this review helpful? Yes
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay.... More 

Lethbridge
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were in the area for a few days and serendipitously ended up here arriving late a in the evening. The hotel was small, service very friendly and welcoming (and informative) and everything was provided as we needed. We had planned to stay one night and stayed there the whole time we were in the area. It was a lovely... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

Bay City, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service by all staff - the front desk help, the breakfast bar help, and the cleaning staff were the most friendly I have experienced. This was a great stay and breakfast was a full line of various items - not just your muffin and cereal you usually get. There was eggs, french toast, yogurt, cinnamon bread in addition to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

Payson, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This place had all the amenities we required. they were very helpful and it was a clean, nice place to stay. We loved The location, nice restaurants and shops nearby and Hotel was helpful in directions and recommendations.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for your time that you have taken from your busy schedule to write us a review, your satisfaction is very important to us and we take each feedback to heart, correct any imperfections and continue to excel with the ones we did great. I am very glad that we were helpful and accommodating on your stay,... More 

Bremerton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

There are not enough staff members at this hotel. The front desk seemed to be empty most of the time. The food service was lacking. The food was being put out but the cleanliness and dispersion of said food was lacking. If food is going to be served then a "FOODIE" needs to be working the line. Don't multi task... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Vitaliy P, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write us a review, your satisfaction is important to us, therefore please accept our dearest apologies, I no it makes not difference at this point or at all, I did go through some staffing issues that had to be replaced and filled, my only apologies is that your stay was in the... More 

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