We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

2.5 of 5 9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites
Write a Review

379 reviews from our community

Traveler rating
    254
    85
    24
    13
    3
See reviews for
154
91
19
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (379)
  • Mar-May only
    (59)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (60)
All months
Shelton, United States
1 review
5 of 5 stars NEW

I was traveling to Vancouver for business. I had never really spent much time in that area so asked a co-worker for a hotel recommendation. She suggested the Best Western Plus on Vancouver Mall Drive. Excellent choice! Aside from the friendly staff, clean exterior, lobby and room, the free breakfast far exceeded my expectations. It's far more than just a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Tracey, We thank you for choosing to stay in our hotel, I am very pleased to hear that your stay was enjoyable and that we were able to exceed your expectations. We look forward to you staying with us and make your next stay even better, we treat everyone as a family when you stay with us, therefore welcome... More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place staff was awesome location very good and proximity to everything airport downtown Vancouver and Portland all within a quick drive. Accommodations were excellent rooms comfortable and quiet the one thing I would like to see improved in a higher standard of breakfast or a step up and or equal to a place such as Embassy Suites.

Review collected in partnership with Best Western

Was this review helpful? Yes
Vancouver, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great. I have never been treated so well. Way to go Kimberly, you have a great group. Great hotel, great experience. This hotel is clean and well taken care of. The front desk manager is on top of everything there. And it shows. We have been in quite a few hotels this year and can honestly say... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Tracy, Thank you for taking your time and give us the compliment, I am so glad that you've enjoyed your stay and the we were able to make it enjoyable for you. We are a small family and would like to feel every guest whom stays we us that they are a part of the family, happy and warm.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Me and my wife had a great stay at this hotel,we decided on the juquzie room for valentines.great room to just relax,unwind with that special someone,had a large flat screen TV that swivels so you can wach from the hot tub or bed,staff was first rate and friendly.price was excellent,I would highly recommend this hotel to anyone.

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, My self and my team really appreciate you coming and staying with us, I am glad that you had a great stay and we were able to make it enjoyable for you, on daily basis our goal is to exceed industry standards, your comments and responses are very important to us, it helps us gauge our performance therefore... More 

Bellevue, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was an enjoyable stay over for my business trip. All services were great. I would recommend this location to all considering business in this particular area. There breakfast is varied and good quality food.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Thank you for staying with us on your business trip. We thank you for taking your time and write us a review about your stay. I am glad that your stay was enjoyable and pleasant, my team and myself strive to ensure that every guest stay is good and that we meet or exceed your expectations, if there is ever... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel is very nice, is located in a nice location. Customer service and breakfast are very good. Very friendly and clean facility. This hotel is a great hotel for families, perfect location to mall, great pool and walking distance to restarunts in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, thank your for taking your time and writing us a review about your stay, we enjoyed your company and glad that we were able to provide exceptional service to you. Our goal is to exceed yours and industries standards and expectations with every guest, your feed back is very important to us to see how we are doing.... More 

Vancouver, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Room had an odor to it--could have been to mask pets from previous occupants. Parking very convenient to room. HVAC very loud, did not have a temperature thermostat--it was either on or off. Breakfast was pretty bland, but acceptable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear guest, thank you for taking your time and writing a review about how we did. I apologize that your HVAC unit was loud, and I wish we were able to adjust it for you with our new digital thermostats that can be little complicated to use. As far as the odor in the room, we are a pet friendly... More 

Priest River, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This Best Western Vancouver Mall Hotel has been through a major renovation. New Lobby, and entrance area, newly painted on the outside, the rooms we have been assigned to have been perfect for our stay. The management is very people conscience and go out of their way to make the time exciting.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, Thank you for giving us an opportunity to make your stay enjoyable, we strive to exceed every guests' expectations and raise industries standards with everyone whom stays with us. Thank you for taking your time to write us a review, it shows us how we are doing and where we can improve so that every guest is satisfied... More 

Kennewick, Washington, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Our room was disgusting. We reserved the 2 room suite and it was not at all worth the money. The sofa bed where 2 of the kids were supposed to sleep was abhorrent! Old, dirty, gross and twin sized bed. Our 12 and 14 year old would never have fit. To say that room sleeps 6 is ridiculous, unless you... More 

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, we apologize that your stay was not enjoyable and that we could not meet your expectations, even though hotel has gone through extensive renovations we still have some things that need to be updated that includes full size sleeper sofas which will happen in the near future, I wish that there was something we could have done for... More 

Seattle, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Pros: Lobby was bright and clean, mini store (chips, drinks, snacks) in lobby was nice touch. Room was very clean. Refrigerator was cold and microwave was clean. Check in person was cheerful. Cons: Soda machine on our floor didn't seem to be working, but just got them from the lobby. Room was a bit warm for our tastes, so we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly S, General Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Guest, thank you for staying with us I am glad that your stay was pleasant, thank you for your compliments about our hotel where we are striving to exceed every guests' expectations and raise industry standards. I apologize about your room being a bit warm, he have installed new digital units and they can be a little hard to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Address: 9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
Phone Number:
Location: United States > Washington > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Hotwire, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#2 Romantic Hotel in Vancouver
#3 Family Hotel in Vancouver
#4 Business Hotel in Vancouver

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Bathroom (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Room/suite (12)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (7)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay