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All 27 Vancouver hotels

BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

2.5 of 5 Hotel   |   9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
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90%
Ranked #2 of 27 Hotels in Vancouver
Certificate of Excellence 2014
A recent review
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331 reviews from our community

Traveler rating
    220
    76
    22
    11
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Reno
Top Contributor
147 reviews 147 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a nice place. Quiet and clean. Despite being right next to the freeway it was kind of a roundabout way to get there if you were heading north on the 205. Just a little ways west of the hotel is the Vancouver Mall and restaurants (Red Robin, Red Lobster, Olive Garden, Shari's, etc.) and a Wells Fargo bank.... More

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Vancouver, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room wasn't ready and never had staff that came to fix. We had dirty towels left in room and no clean towels to use. I made 3 phone calls to the front desk. Went to the pool, No pool towels to use. Pool area was very messy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harj V, FD at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

I want to personally apologize for the issues you had while staying at our Hotel, and assure you that all concerns are being looked into. We hope that you will give us another chance to change your mind about us. I assure you this is not how we do things, and you will not run into these problems again. Sincerely;... More

Springfield, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very nice accommodations. Quiet and clean. Not sure I like the deodorizer they use -- reminds me too much of a hospital. Everything worked, bed was comfortable. Gave an extra sheet showing the TV channels which was nice because every service and city has its own channel locations.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Thank you so much for your great review. I will be updating your tv guide. We hope to see you again soon. Sincerely; Kimberly Schweitzer More

Lakewood, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

For value and location, you can't beat Best Western Plus. Instead of fighting traffic, crowds, and difficult to find parking, stay in Vancouver. 15-20 minutes and you'll be at most locations in downtown Portland, just a little jaunt over the river. The hotel has virtually everything you'll need and is very clean. The Vancouver Mall is within walking distance, though... More

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Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear TLM97, Thank you for taking tome to write a review. I also think we have a great location. I do apologize for the breakfast hours, I will be looking into that for you. We do hope you will visit with us again the next time your in town. Thank You Again, Kimberly Schweitzer More

Fernley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this Best Western several times now and overall very pleased. I was impressed with the staff and the helpfulness of the manager, Kimberly. We needed a porta-crib in the room and it was a welcome relief to find it all set up when we arrived to our room. The housekeeping staff is very efficient and friendly... More

Review collected in partnership with Best Western

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Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Gayland C, I am happy to hear that you enjoyed your stay with us again. If you need anything your next stay please let me know. I hope y'all had a great summer. See ya soon, Kimberly FD Manager More

Southampton, United Kingdom
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this Hotel has everything you need and is spotlessly clean, the staff are second to none, the food was great and amenities spot on, anything that you forgot they provided , fantastic all the way. Bus route to just about anywhere and a massive mall on the doorstep as well as restaurants and anything else you should need. A massive... More

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Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Jen, Thank you for taking time to write this sweet review. I hope your flight back went smoothly, you 2 are awesome. Y'all have more to see over here so I hope to see you again soon. Happy Travels, Kimberly More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms smelled like smoke though advertised as non-smoking, and breakfast had no eggs for three of our four-day stay, so disappointing compared with other BWP locations. If these two items are improved, I would rate excellent on all accounts.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear 83karins, I would like to apologize for not having any eggs during your stay, FSA had a recall on their eggs so for your safety we could not put out eggs at that time. I do hope you will come see us again. Sincerely, Kimberly Schweitzer More

Lacey, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I came to this hotel a month ago for the second time and I am completely impressed with the renovations! It looks amazing and the stay has always been pleasant. The front desk staff was great and the manager, Kimberly was awesome. Breakfast was good and well prepared and the beds were so comfortable. I love how the lobby looks... More

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Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Grace P, It was a joy to have you stay with us again. We look forward to seeing you the next time you come down. Hope you had a great summer and thank you for the great review. See Ya Soon, Kimberly Schweitzer More

Kenai, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

easy access to mall and freeways! parking was secure with many shaded spots and pool was great for kid. room was clean and spacious, love the extra work area and hd tv. no complaints and would come back here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harj V, Manager at BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Patrick C R, Thank you for the review. We do hope to see you again the next time your in the area. Hope you had a great summer. Thank You Again, Kimberly Schweitzer More

Mill Creek, Washington
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice facility with clean rooms and comfortable beds. Convenient location. Beautiful lobby and breakfast area with adequate seating. Good breakfast. Great value, close to Portland. Staff was helpful and friendly.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites

Address: 9420 Northeast Vancouver Mall Drive, Vancouver, WA 98662-6172
Phone Number:
Location: United States > Washington > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Vancouver Mall Dr. Hotel & Suites 2.5*
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Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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