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Extended Stay America - Portland - Vancouver

2.5 of 5
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300 NE 115th Avenue, Vancouver, WA 98684
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Extended Stay America - Portland - Vancouver
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Ranked #16 of 28 Hotels in Vancouver
A recent review
5 of 5 stars reviewed 4 days ago
DianaDaves
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53 Reviews from our TripAdvisor Community

Traveler rating
    25
    9
    8
    5
    6
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12
11
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (17)
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    (15)
  • Sep-Nov only
    (7)
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    (14)
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Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came here when we couldn't find a hotel room in Portland. This is a place we would come back to! It's clean, has large rooms and kitchen, very comfortable. The staff members are so helpful and friendly. You have to ask for dishes you may need, but you can just call the front desk. I've been to a place... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I have visited the Extended Stay America in Vancouver Washington twice over the past month on business, the first over memorial day weekend, and the latter over the past weekend. My job requires me to travel 300 + days out of the year, so on average I will stay in 260 or more hotels. Pros: Friendly staff Safe location Excellent... More 

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Kailua-Kona, Hawaii
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 25, 2015

The staff at the hotel is young friendly and eager to help. My problem with this hotel is their lack of training and life skills that is needed when you are put in charge of a huge facility like the one in Vancouver. It seems that their is no desecration on who they rent to putting myself and others at... More 

Was this review helpful? Yes 5
Vancouver, Washington
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 15, 2015

Staff was very kind and helpful. We did have lots of problem with the plumbing. Had to have toilet unplugged almost daily. They had no maintenance here so lady at front desk was plunging it. One morning they brought in a snake and the gal asked my husband to do it because she did not know how...SAY WHAT?? He was... More 

Was this review helpful? Yes 4
Elko, Nevada, Usa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

My sister-in-law found this place bcause of the pet friendly n location. The hotel has kitchenettes. We bought what we wanted to cook for a weeks stay. The hotel staff was great. They made us feel welcome n also very informative. I would stay there again.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for your great review of our hotel. I'm so pleased to hear that our staff made your stay with us so comfortable and that you enjoyed the fully equipped kitchen. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 12, 2015 via mobile

Woke up to a rash on all exposed areas. Manager got rude when spoken to. Tried to charge for fake damages I saw charge day after, when I called she had an attitude with me then reluctantly reversed them. Then she was very rude! I will never stay there again, what an inconvenience my stay was

Was this review helpful? Yes 3
Vancouver, Washington, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

We have been so impressed with the team at the Extended Stay Portland/Vancouver. We love the manager Rachel and her staff, especially Cindy and Karma. They are so competent and kind that even crisises (such as a power outage and flood) don't bother us too much. We've been here for almost 3 months and would have moved out earlier had... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

I appreciate you taking the time to write such a thoughtful review. I'm thrilled that the team has provided you with excellent service. You and your family have been amazing guests and we love having you at the hotel. Thank you for your kind words and for choosing Extended Stay Vancouver. More 

sf
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 17, 2014

I stayed here several years ago and found many problems, mostly around dust, dirt and debris in corners (lots of dust bunnies and even beer bottle caps). This property has been "redone" -- new carpet, new decor, and some interior resurfacing in the bathroom, and I found the cleanliness very much improved. Likes: new decor (for the most part), with... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for taking the time to write a review of your stay. I am delighted to hear that your overall experience and that the cleanliness had improved since your last stay. Still, I am sorry to hear that the breakfast items were in short supply. The order for the hotel was expected that A.M. and we are sorry we... More 

Crystal Lake, Illinois, United States
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 20, 2014

This place was clean enough to sleep in but that's about it, we asked about our room NOT. Being cleaned after our first night. They said it has to be scheduled, so we said well we would like rooms cleaned tomorrow, oh no it can't be cleaned until you stay 7 nights!!! To get clean towels we had to drag... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our housekeeping policy was not clearly explained to you at check in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. As well, I apologize that you were not pleased with... More 

Santa Monica, California
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

Just 10 minutes north of the Portland airport(PDX), the Extended Stay-Vancouver is located in a convenient location. The hotel is right next to the i205 freeway, local diners and a shopping center. Elmer's restaurant (across the street) offers a 10 percent discount to hotel patrons. Traders Joe's is down the block. We stayed at this hotel for five days. We... More 

Was this review helpful? Yes 1
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