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Extended Stay America - Portland - Vancouver

2.5 of 5
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300 NE 115th Avenue, Vancouver, WA 98684
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1 room 1 guest
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Extended Stay America - Portland - Vancouver
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • English first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (17)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (7)
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    (14)
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Bellevue, Washington
1 review
4 of 5 stars Reviewed July 25, 2015

Having chosen for non-smoking room, hotel staff were kind-enough to notice that my booking did not take it, as it was not available while booking. They called me to make alternate arrangements. While my family enjoyed the stay here, only drawback is the location of breakfast & choices

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Portland - Vancouver, responded to this review

Dear Mr. Vidyadhar I want to personally thank you for your review of our hotel. I'm so glad we were able to help with your booking changes. I will show your comment about breakfast location and choices to upper management. We hope to see you and your family again at Extended Stay Portland/Vancouver. Thank you again for your review! More 

Vancouver, Washington
1 review
1 of 5 stars Reviewed July 23, 2015

I arrived at 11:00 earlier than 3:00 check in. They made up my key and took my info and charged my card. I understand that we were early but you would think with this much notice they could have it ready by check in. Well I was wrong! The whole time the women behind the counter made it seem we... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Your review for our hotel was recently brought to my attention. The check-in experience you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be retraining our front desk staff to ensure your experience is not repeated. I really appreciate you bringing this to our attention. If you would like to... More 

Travelers are raving about these Vancouver hotels

Tallahassee
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 13, 2015

First let me compliment the hotel staff who attempted to assist with our noise complaints. Unfortunately the noise was a daily problem (2 weeks) and became stressful for us- screaming, fighting, constant obscenities from the room next door. This hotel does have smoking rooms, elevator reeked of cigarette smoke. Rooms are as pictured on website, studios with a full kitchen.... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for taking the time to write a review of your stay. Your comments in regards to the staff and amenities are much appreciated; yet, I was disheartened to read about the incident involving the desk clerk and the noise you experienced. To ensure that a situation like yours doesn't happen again, we will review our safety and security... More 

Vancouver, WA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 6, 2015

I selected hotels with breakfast when doing my hotel search. This hotel should be embarrassed to advertise that they do breakfast. All they offer is a small sofa table in their lobby with coffee, granola bars and apples. We went next door to a local breakfast joint both mornings of our stay. False advertising is one of my pet peeves.... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Portland - Vancouver, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the breakfast offered did not meet expectations. As an Extended Stay property, we provide full kitchens and dishes for each guest. Many of our guests prefer to prepare breakfast however we do offer the Grab-and-Go breakfast (coffee, tea,... More 

Ventura, California
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 4, 2015

This is a three story hotel, with elevator, situated just off the 405 highway in Vancouver. It's in a great neighborhood for restaurants and shopping, and ample parking is provided. The Desk personnel are friendly and helpful, and will recommend local restaurants based on your tastes. The rooms are spacious, with a working kitchen area; if you wanted to set... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

The staff and I read your review, and would like to thank you for writing such a nice and informative review about our location. I am glad to read that you were pleased with location, size of the rooms, and our kitchens. I do apologize about the outlet that was not functioning. I will make sure that is repaired immediately.... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 29, 2015

We came here when we couldn't find a hotel room in Portland. This is a place we would come back to! It's clean, has large rooms and kitchen, very comfortable. The staff members are so helpful and friendly. You have to ask for dishes you may need, but you can just call the front desk. I've been to a place... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you so much for sharing your experience with us. I'm thrilled that our staff took such great care of you and that our rooms exceeded your expectations. I will be sure to share your kind comments with our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

1 review
5 of 5 stars Reviewed June 15, 2015

I have visited the Extended Stay America in Vancouver Washington twice over the past month on business, the first over memorial day weekend, and the latter over the past weekend. My job requires me to travel 300 + days out of the year, so on average I will stay in 260 or more hotels. Pros: Friendly staff Safe location Excellent... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our comfortable accommodations and our friendly staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Kailua-Kona, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 25, 2015

The staff at the hotel is young friendly and eager to help. My problem with this hotel is their lack of training and life skills that is needed when you are put in charge of a huge facility like the one in Vancouver. It seems that their is no desecration on who they rent to putting myself and others at... More 

Was this review helpful? Yes 6
Vancouver, Washington
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 15, 2015

Staff was very kind and helpful. We did have lots of problem with the plumbing. Had to have toilet unplugged almost daily. They had no maintenance here so lady at front desk was plunging it. One morning they brought in a snake and the gal asked my husband to do it because she did not know how...SAY WHAT?? He was... More 

Was this review helpful? Yes 6
Elko, Nevada, Usa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

My sister-in-law found this place bcause of the pet friendly n location. The hotel has kitchenettes. We bought what we wanted to cook for a weeks stay. The hotel staff was great. They made us feel welcome n also very informative. I would stay there again.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for your great review of our hotel. I'm so pleased to hear that our staff made your stay with us so comfortable and that you enjoyed the fully equipped kitchen. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

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