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Extended Stay America - Portland - Vancouver

2.5 of 5
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300 NE 115th Avenue, Vancouver, WA 98684
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Extended Stay America - Portland - Vancouver
Best prices for: 1 room 1 guest
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Ranked #18 of 28 Hotels in Vancouver
A recent review
4 of 5 stars Reviewed March 14, 2015
53Melissap Elko, Nevada, Usa
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50 reviews from our community

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    4
    6
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12
10
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Vancouver, Washington
2 reviews
2 of 5 stars Reviewed April 15, 2015

Staff was very kind and helpful. We did have lots of problem with the plumbing. Had to have toilet unplugged almost daily. They had no maintenance here so lady at front desk was plunging it. One morning they brought in a snake and the gal asked my husband to do it because she did not know how...SAY WHAT?? He was... More 

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Elko, Nevada, Usa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

My sister-in-law found this place bcause of the pet friendly n location. The hotel has kitchenettes. We bought what we wanted to cook for a weeks stay. The hotel staff was great. They made us feel welcome n also very informative. I would stay there again.

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Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for your great review of our hotel. I'm so pleased to hear that our staff made your stay with us so comfortable and that you enjoyed the fully equipped kitchen. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

1 review
1 of 5 stars Reviewed March 12, 2015 via mobile

Woke up to a rash on all exposed areas. Manager got rude when spoken to. Tried to charge for fake damages I saw charge day after, when I called she had an attitude with me then reluctantly reversed them. Then she was very rude! I will never stay there again, what an inconvenience my stay was

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Vancouver, Washington, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

We have been so impressed with the team at the Extended Stay Portland/Vancouver. We love the manager Rachel and her staff, especially Cindy and Karma. They are so competent and kind that even crisises (such as a power outage and flood) don't bother us too much. We've been here for almost 3 months and would have moved out earlier had... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

I appreciate you taking the time to write such a thoughtful review. I'm thrilled that the team has provided you with excellent service. You and your family have been amazing guests and we love having you at the hotel. Thank you for your kind words and for choosing Extended Stay Vancouver. More 

sf
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 17, 2014

I stayed here several years ago and found many problems, mostly around dust, dirt and debris in corners (lots of dust bunnies and even beer bottle caps). This property has been "redone" -- new carpet, new decor, and some interior resurfacing in the bathroom, and I found the cleanliness very much improved. Likes: new decor (for the most part), with... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for taking the time to write a review of your stay. I am delighted to hear that your overall experience and that the cleanliness had improved since your last stay. Still, I am sorry to hear that the breakfast items were in short supply. The order for the hotel was expected that A.M. and we are sorry we... More 

Crystal Lake, Illinois, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 20, 2014

This place was clean enough to sleep in but that's about it, we asked about our room NOT. Being cleaned after our first night. They said it has to be scheduled, so we said well we would like rooms cleaned tomorrow, oh no it can't be cleaned until you stay 7 nights!!! To get clean towels we had to drag... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our housekeeping policy was not clearly explained to you at check in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. As well, I apologize that you were not pleased with... More 

Santa Monica, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2014

Just 10 minutes north of the Portland airport(PDX), the Extended Stay-Vancouver is located in a convenient location. The hotel is right next to the i205 freeway, local diners and a shopping center. Elmer's restaurant (across the street) offers a 10 percent discount to hotel patrons. Traders Joe's is down the block. We stayed at this hotel for five days. We... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

Hotel is run by a great staff. They are professional while also giving you a sense of "home". My husband and I have spent many years traveling while working. We have stayed in all the larger chains such as Hilton and Marriott. But I must say this experience has been right up there with the best of them. The room... More 

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed August 6, 2014

We stayed here during the Pac West Spartan Obstacle Race nearby. I was shocked at how amazing this place is. Comfortable with plenty of helpful amenities like a fridge and washing machine in the hotel. The front desk also has kitchenware and utensils you can borrow. But the best part of our stay was Dawn at the front desk. She... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

Thank you for your great review of our hotel. We're so pleased to hear that Dawn provided you with great service during your stay. We are so glad that you enjoyed your comfortable room and your fully equipped kitchen. We continuously work to improve our hotel, so we really appreciate the feedback regarding our free Wi-Fi. We will contact our... More 

oregon
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 2, 2014 via mobile

I had to stay three months for a job. Three times I came back from going home on the weekend and my room was still dirty. They had me bring my dirty towels down so they give me clean ones? What? When they did clean it wasn't the best. There was still stuff on the floor and I did my... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Vancouver, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We are so disappointed that the cleaning service received during your long-term stay did not meet your expectations. Please accept our apologies. We have shared your comments with our housekeeping staff and have reviewed our cleaning standards to ensure that this issue does not... More 

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