We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Vancouver hotels

Phoenix Inn - Vancouver

2.5 of 5 Hotel   |   12712 South East Second Circle, Vancouver, WA 98684
Hotel amenities
Save Saved
You added Phoenix Inn - Vancouver to your Saves list
Phoenix Inn - Vancouver
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Expedia.com Travelocity
and 7 more sites!
59%
Ranked #19 of 26 hotels in Vancouver
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
jesslynn28312 Roseburg, Oregon
Write a Review

145 people have reviewed this hotel

Traveler rating
    43
    42
    32
    14
    14
See reviews for
50
41
13
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Any
English first
Vancouver
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Glad to have only stayed here for 1 night. The hotel staff not very helpful: (1) At check-in, the ladies rather talk to each other and ignore me while I was the only one waiting; Once one of them noticed me, one left, the other one can't find my name in the system. Finally, she printed something from another system... More

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for taking the time to share your feedback. I'm so sorry you didn't have an enjoyable stay at our hotel. The first thing I took note of from your comments was the front desk staff. I will pass along your comments. It's very important that you feel welcomed and that the staff is friendly and attentive. If they're... More

Spokane WA
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is DISGUSTING. Carpet was covered in stains and worn out, there was a hair on the shower wall, the room was huge but strangely laid out, and the sofa was gross leather and at least 20 years old. The bedspread had been kept up to date, but surprise!--it was only on the bed to cover a stained comforter.... More

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for your comments and I'm so sorry you had a bad stay. I can assure you cleanliness is of the utmost importance to us and we do everything we can to provide clean rooms and warm, friendly service. We're currently undergoing a major renovation which will replace all the carpet, furniture etc. in the rooms. I hope you'll... More

Roseburg, Oregon
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

It was nice until we woke up to power tools! They should of mentioned they would be doing construction at 9am!and when I called she just said yep we are under construction. Like I was aware. Considering I got in at 3 a.m I would of just went to another place had a been informed

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for your feedback. I'm so sorry you weren't informed of the construction at check in. We're going through a full renovation to include changes in the guest rooms and public spaces. The updates will provide our guests with a new, fresh product. The construction crew does their best to avoid any disturbances which is why they wait until... More

Vancouver, WA
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 13, 2014

Nice hotel with tastefully decorated, clean rooms, nice linens, great customer service. Located next a couple of restaurants and fairly close to several more. My only criticism was that the hallway had a musty smell to it and the lone elevator felt old, small and slightly dirty. I would stay there again, however, as the room met my expectations, had... More

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you so much for your comments. I appreciate your feedback and will certainly pass this along to the rest of the team. It was interesting to hear your comments about the elevator. I'll have to look into the renovation plans to see if they plan on doing anything with the elevator cab but it's always nice to hear what... More

Garfield, Arkansas
Top Contributor
85 reviews 85 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 10, 2014

Got this room off a site or wouldn't of known of it...what a great value, lot of room for $54 - super comfy clean king bed & room was a suite style with comfy leather love seat & comfy couch! Everything was clean, this was a great value, good location for what we were doing, walk to Applebee's - recommend!

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you so much for your positive feedback. I'm glad you enjoyed your stay with us! I look forward to our rooms being updated and I hope you'll come back and see the changes. Thank you again. More

Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 23, 2014

I booked this hotel for my husband's recent trip to Vancouver. I was seeking a hotel that offered complimentary shuttle to and from the Portland airport and was pleasantly surprised to learn they also provided complimentary shuttle service to local businesses within 5 miles of the hotel. The shuttle service dropped him off at his job interview meaning he only... More

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for your wonderful comments! I'm so happy to hear that you enjoyed your stay and that it was convenient. I will certainly pass along these comments to the rest of my team. They always like to hear when they've done well! Come back and see us again soon! Thank you. More

KlamathFalls, OR
Top Contributor
91 reviews 91 reviews
48 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 20, 2014

Holy mackerel! I stayed in room 220. The bed was comfortable, and it was quiet. But it was DIRTY! The carpet was badly soiled. There was a piece of plastic about the size of a toenail on the carpet by the bed when I arrived. I left it there to see what would happen. Next evening it was still there!... More

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for taking the time to share your feedback. I'm sorry you felt that the guest room was lacking in cleanliness. We do our best to keep the hotel clean. The carpets are dated certainly and some have some staining. We try very hard to keep them clean however. I will say there is no excuse though to have... More

A TripAdvisor Member
5 of 5 stars Reviewed February 8, 2014

I very much like this place. I would recommend this place no problems. Room n bed is comfy. Breakfast was good. I wood come again. For sure. Like the king suite... I don't see where people are talking about issues or problems are at. In your rooms they have microwaves, coffee maker, iron & iron boards, soft n comfortable beds.... More

Was this review helpful? Yes
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for your positive comments. I'm so happy to hear you enjoyed your stay. I will pass this on to the rest of my team. You'll have to come back and see the changes we've made, room renovations officially start on Monday!! Thanks again! More

Vancouver
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2014

Bad place. Was checking in and the 2 ladies at front desk were just chatting up and ignored the fact that I was the only one checking in. After I cleared the throat, one of the ladies walked away. The lady serving me looked for my reservation and said could not find it. Then she checked another system and found... More

Was this review helpful? Yes 1
Melinda W, General Manager at Phoenix Inn - Vancouver, responded to this review

Thank you for taking the time to share your feedback. I'm sorry to hear your stay wasn't better. I can assure you we are aware of the dated furniture in the rooms. That will be replaced during our renovation which will be starting any day now. I'm sorry to hear that you were contacted by another guest due to noise... More

Been to Phoenix Inn - Vancouver? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phoenix Inn - Vancouver

Also Known As:
Phoenix Inn - Vancouver Hotel
Phoenix Inn - Vancouver Hotel Vancouver
Phoenix Hotel Vancouver
Address: 12712 South East Second Circle, Vancouver, WA 98684
Location: United States > Washington > Vancouver
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 26 hotels in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Phoenix Inn - Vancouver 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Cheap Tickets, Tingo, TripOnline SA, Hotels.com and Venere so you can book your Phoenix Inn - Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Phoenix Inn - Vancouver, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.