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DoubleTree by Hilton Hotel Vancouver, Washington

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12712 South East Second Circle, Vancouver, WA 98684 (Formerly Phoenix Inn - Vancouver)
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1 room 1 guest
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DoubleTree by Hilton Hotel Vancouver, Washington
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DoubleTree by Hilton Hotel Vancouver, Washington
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275 Reviews from our TripAdvisor Community

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Traveler rating
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    51
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
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    (275)
  • Mar-May only
    (64)
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    (49)
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Zillah, United States
4 of 5 stars Reviewed 2 days ago NEW

the hotel was near a very good restaurant and easy aces to the freeway to go north or south to Portland, there where a lot a places to visit, Shopping , Dinning, Night life etc.. a short drive away. the staff are friendly and very small town feel to easy going and patient. plenty of parking, happy hour at the... More 

Review collected in partnership with DoubleTree by Hilton

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Boise, Idaho
Level Contributor
12 reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel wasn't what you'd expect from a Hilton. The bath tub had a layer of dust in it, which I can deal with, but then the shower head made a god awful noise. The management fixed it, which was nice. Just so you know, they charge a $20 incidental fee EVERY night, unlike most hotel rooms where it is... More 

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Dallas, Texas
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Strange room layout, tiny bathroom. I don't consider this hotel to be a standard Double Tree hotel. The restaurant for breakfast was a major failure. Lousy service, heck it did not even exist. Totally self service and buffet only. I guess if you need to stay in Vancouver this is located there, but that is about it. I won't return.... More 

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you for taking the time to review the DoubleTree Vancouver. I'm sorry that you felt this was not a typical DoubleTree hotel. I can promise you that we take service very seriously. Yes, our F&B concept is a little different than a traditional DoubleTree. We don't have a traditional restaurant concept. Our breakfast buffet in the mornings is self-serve... More 

Easton, United States
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The hotels is wonderful! But I came from Pennsylvania with my sister to visit a dying aunt in a nearby hospital and the management mad my stay hell. Amber the front office supivisor gave my sister an issue checking in. I called and told her I will be arriving late and she them let her check in. My sister provided... More 

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Anchorage, United States
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow, what a nice place! huge and very clean room with 2 double beds and a pull out twin. Fridge, microwave in room. Bed very comfortable; friendly and helpful staff. unfortunately there was not a washer dryer on premises and we'd been travelling for 5 days and needed to do laundry. 2 good restaurants right across the parking lot!

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Hello Sandra H., Thank you so much for leaving such a great review. I'm glad that you enjoyed your stay. Hope to have you stay with us again soon. More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Fantastic stay for an all girls trip. Centrally located for our vacay to mt.hood, Clackamas river, and downtown Portland. No fuss no frills. A little dated but spacious and clean. There a train rail nearby but barely heard it. Shopping center and Target nearby is major plus.

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you lilwacko17 for taking the time to leave us a nice review. It's great to hear that our location worked for your girls trip. Hope to see you all next time! More 

Seattle, Washington
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights with our toddler in August. The room was a nice size, clean, and quiet despite being on the first floor somewhat close to the bar/lobby. We did not request it but were given a handicap accessible room, which wasn't ideal for us because a bathtub would have been helpful to bath our toddler, and... More 

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Hello lrmcscott, I am sorry about all of the little things that seemed to add up for you during your stay. As a Doubletree we strive to always make it right, and we believe that the little things mean everything. I can assure you that if this had been brought to our attention during your stay we would have done... More 

Apache Junction, Arizona
Level Contributor
179 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel as it was close to Portland, but nicely priced. Off a busy strip so lots of chain restaurants and chain stores if needed. Breakfast confusing as it was listed as free continental, but ticket said $9.95. Just grabbed food every morning and didn't know if I was suppose to pay or not. Friendly staff. Nice location... More 

Was this review helpful? Yes
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you BuddysArmy for taking the time to let us know how your stay went. I'm sorry to hear that the breakfast setup was a little confusing. I will look into a resolution to make it as straight forward as possible. More 

Everett, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice employees, great accommodations. Good value for the price. Room was nice and a good size. Bed and bedding excellent quality. Overall, great place to stay. Not impressed with the cookies - chocolate chip but it tasted like bitter sweet chocolate instead of semi sweet. Also put either coconut or oats in cookie - blaspheme!

Review collected in partnership with DoubleTree by Hilton

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Dear Katerine B., I'm sorry you were not impressed with our signature Doubletree Cookies. I am glad to hear that you enjoyed the rest of your stay though! Thank you for taking your time to let us know how it went, hope to see you next time. More 

Wauconda, United States
1 review
4 of 5 stars Reviewed July 21, 2015

Stay was great except for noise from the side entrance to the hotel. It opened and closed constantly, every night, all night long. Room was clean, smelled fresh, towels soft, refrigerator & microwave worked well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Dear Timothy M., Thank you for your time to let us know how your stay went, I am sorry about the noisy outside door, I will have the engineer take a look at it and see if there is a way to make it quieter. I am glad that you were able to enjoy the rest of your stay. More 

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