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DoubleTree by Hilton Hotel Vancouver, Washington

3.0 of 5 12712 South East Second Circle, Vancouver, WA 98684 (Formerly Phoenix Inn - Vancouver)
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DoubleTree by Hilton Hotel Vancouver, Washington
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DoubleTree by Hilton Hotel Vancouver, Washington
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198 reviews from our community

Traveler rating
    60
    59
    43
    19
    17
See reviews for
66
53
19
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
  • Any
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  • All months
    (198)
  • Mar-May only
    (34)
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Napoleonville, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My stay at the Double Tree Vancouver was OUTSTANDING. Every member of the staff was extremely courteous and professional. I was overwhelmed by the friendly atmosphere and the cleanliness of the facility both inside and out. Every aspect of my stay was superb. I must commend the hotel management and staff for their hands-on approach and unique ability to make... More 

Review collected in partnership with DoubleTree by Hilton

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Longview, WA, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

As a Hilton Honors member, I was offered a free room upgrade; the room was beautiful, spacious, quiet and clean, a real treat! Since I booked on the Hilton website, my shuttle to the airport was included in the cost of my room, which made catching an early flight out of PDX quick and easy.

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Federal Way, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This place has a new ownership of just over a year but it seems like they are very slowly getting control of the property. The front guest computer doesn't work. They put us next to teenage kids having a birthday party when I told them when I checked in quiet is the most important quality. Details are not well taken... More 

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Bellmore, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is very clean and well managed. The staff is wonderful and attentive - always acknowledging you in the lobby. The room is big, comfortable and clean. The wifi is free and easy to setup so you can work easily from your room (or the lobby). Overall, very nice and keeps the budget safe.

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Vancouver WA, United States
1 review
5 of 5 stars Reviewed 1 week ago

The desk staff checking us in were fun, friendly and helpful. The rooms were great. The beds were comfortable. Room was quiet and clean. The breakfast the next morning was a good value and excellent food.

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Vancouver, WA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a last minute change in hotel locations, from Portland to Vancouver, due to change in our hockey venue. The rooms were available at the price guaranteed by the tournament committee. The hotel and rooms were clean while offering many amenities to include pool. Beds were comfortable and we had no problems sleeping. The hotel breakfast came with the... More 

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Rochester Hills, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed for 8 nights while visiting our son in Portland. The motel had recently been remodeled. Cleanliness was exceptional. Personnel were super friendly and welcoming. We checked in electronically and received an upgrade as promised. We look forward to returning to the Double Tree!

Review collected in partnership with DoubleTree by Hilton

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Hi Donald, Thank you so much for your kind words. I'm really excited to share this with the rest of the team. I especially love when guests stay for multiple days or a week because it gives us an opportunity to get to know them a bit. It's what makes this industry fun. I hope you'll come back and visit... More 

Manhattan Beach, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I had forgotten about the Doubletree Cookie and so we delighted when I received a warm one within seconds of arriving at check-in. Everything else was great, but how could it not be after that reception.

Review collected in partnership with DoubleTree by Hilton

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Yes!!! I'm so glad you enjoyed the cookie. We're all about the cookie here. We really do value the little things. It's hard sometimes but the little things in my opinion are what make the difference and it starts with the cookie. I hope you'll come back and see us again soon. Thank you so much for your feedback. More 

Honolulu, United States
1 review
5 of 5 stars Reviewed November 11, 2014

Using my HHonors points to book this room was incredibly easy and the room was amazing, the staff extremely polite and welcoming and the onsite facilities surpassed my expectations. Definitely recommend staying here!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Kanessa, Thank you so much for your kind review. I'm so glad to hear you had an enjoyable stay and especially that it was easy to book. We hope you'll come visit us again soon. Thank you. Melinda More 

Vancouver, WA, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 9, 2014

Room 321 - urine smell in the bathroom, rusty fixtures in the shower, large hole in bathroom door where the old hook had fallen out and was replaced above, cracked outlet near sink, very few outlets. Overall it was just bad. Hilton should put some TLC into this hotel. My coworker was one floor below and didn't have all of... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Joshua, I sent you an email but again, thank you for taking the time to write to me about your experience. I’m so sorry for the condition of the room, honestly I’m a little mortified. Thank you again for telling me. What a horrible impression that we’ve made on you. Please accept my most sincere apologies. We've followed up on... More 

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Additional Information about DoubleTree by Hilton Hotel Vancouver, Washington

Address: 12712 South East Second Circle, Vancouver, WA 98684 (Formerly Phoenix Inn - Vancouver)
Phone Number:
Location: United States > Washington > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel Vancouver, Washington 3*
Number of rooms: 98
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Also Known As:
Phoenix Inn - Vancouver Hotel Vancouver
Phoenix Hotel Vancouver

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