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DoubleTree by Hilton Hotel Vancouver, Washington

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12712 South East Second Circle, Vancouver, WA 98684 (Formerly Phoenix Inn - Vancouver)
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DoubleTree by Hilton Hotel Vancouver, Washington
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DoubleTree by Hilton Hotel Vancouver, Washington
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227 reviews from our community

Traveler rating
    72
    71
    46
    21
    17
See reviews for
75
59
22
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (43)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (49)
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Luxembourg
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Double Tree while visiting friends in the Vancouver area. The room was clean and spacious, and the beds were comfortable. Check in was quick and who can resist those delicious cookies! Our dog was able to stay with us and there were good places to walk her. We would definitely stay here again!

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Seattle, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Lovely, clean and affordable room. Would've given Excellent review if the hotel was closer to downtown Vancouver or Portland. Good wait staff; breakfast options could be healthier. No complaints otherwise though!

Review collected in partnership with DoubleTree by Hilton

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Woodinville, Washington
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

When we checked in, first we were given a room next to the pool equipment. So noisy we asked to move. They gave us keys to a room with someone already sleeping in it! Maid service was poorly done most days. Not enough towels, no new coffee supplies, one day no room cleaning at all. Not a bad hotel to... More 

Review collected in partnership with DoubleTree by Hilton

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you for taking the time to fill out the survey regarding your experience with us. I’m so sorry you encountered some problems during your stay. To be honest this is not the type of service that is representative of this hotel. I’ve discussed with the front desk agent how this could have been handled better and I will follow... More 

Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel a lot for work which has me staying in many different hotels. Starting with the strongest quality of this hotel are the employees that work here. The employees at the front desk and also the ones that work in the morning serving breakfast are extremely professional and very good with customer service! My only disappointment about this hotel... More 

Was this review helpful? Yes 1
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Hi Joseph S, Thank you so much for your review. I'm glad you enjoyed your stay and that you felt the staff was professional and friendly. That's our top priority to provide excellent service. I'm sorry that we didn't have in-house laundry services for you. We don't get enough people staying long term to where the facilities would be used... More 

Grass Valley CA.
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 7 days this week,and had a pleasant stay. Everyone in the building was on top of their game. The front desk, the bar/breakfast room and house keeping were all pro! Three restaurants right there...McGrafts fish house, great happy hour! try the Halibut....yum. Apple Bees and Sweet Tomato Salad and soup buffet are OK as well. Get the third floor... More 

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you so much for your kind words. I'm so glad you enjoyed your stay and I hope you'll come back and see us again soon!! We'll give you more cookies. :-) More 

vANCOUVER,WA., United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room rates are affordable, the location is centered around numerous eating places & the staff goes out of their way to make you feel comfortable. The newly remodeled hotel showcases a homey atomsphere and the added Breakfast and room service is good!

Review collected in partnership with DoubleTree by Hilton

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Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Hi Joyce S, Thank you so much for writing a review about your stay with us. I'm so glad to hear you enjoyed yourself. We try really hard to provide excellent service and a warm, welcoming environment. I hope you'll come back and stay with us again soon! Thanks again Joyce. More 

Edina, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Got a great rate on 4 nights through a third party booking agency (think high temperature telephone line) got the Doubletree and everything was as a Doubletree usually is - excellent. One issue was the refrigerator made a loud irritating noise. I called the front desk, it was fixed immediately. I have learned at my age that staying at a... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Apparently this is a required field. The hotel was good and I'd recommend it to a friend. Well, now I've learned that I need to increase this message to >200 characters. It was a nice hotel. I would stay there again. Hopefully I can complete this survey without any more errors.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This DoubleTree was operated under a different name in a previous life, so physically it was not up to the high standards we expect from DoubleTree. However, the staff were warm and welcoming, went out of their way to assist us, the room was a good size and clean, the breakfast warm and good tasting. It was a good place... More 

Review collected in partnership with DoubleTree by Hilton

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Mukilteo, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Everything was great. The arrival, the check-in, the welcome from the desk clerk and so on and on. I like the location because it is close to places I visit and I can stay away from the hustle and bustle of Portland.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
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