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Comfort Inn & Suites Vancouver

2.0 of 5 401 East 13th Street, Vancouver, WA 98660
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Comfort Inn & Suites Vancouver
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Comfort Inn & Suites Vancouver
Comfort Inn & Suites Vancouver
Comfort Inn & Suites Vancouver
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103 reviews from our community

Traveler rating
    23
    39
    21
    12
    8
See reviews for
23
33
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spokane, Washington
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

stayed here for 6 days while attending the conference center at the Hilton. Website states free shuttle within 5 mile radius; but I arrived Monday and it would not be available until Thursday and even then only until early afternoon. The distance was less than a mile and I enjoyed walking to and from in the day time, but would... More 

Was this review helpful? Yes
Tacoma, Washington
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 weeks ago

The breakfast was great, the room was great, even the pillows were great. I brought my own pillows and didn't even need them. Then when I forgot my personal pillows the General Manager worked with me to have them shipped home. Who does that? The Hotel is located next to a Black Angus which made it even better.

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello Eric, Thank you so much for the great review here. I am very pleased to see that you enjoyed yourself and I hope you received your pillows in a fashionable time! I hope to see you again soon! Sincerely, MKM Management More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2015

Came to Washington for business. This is my 3rd night staying here. Everybody has been respectful, courteous, and genuinely receptive. Except tonight. 2 of my friends and I just came in from a long day of dealing with business and got harassed by the front desk receptionist on duty. The first time I saw her was tonight. My white business... More 

Was this review helpful? Yes 1
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Jeremy N, Thank you for bringing this matter to my attention. I can almost guarantee that this was on the side of security, which we take very seriously, rather than a target of any kind. I will be looking into this personally and would very much like to talk to you about this and get some information from you. Please... More 

New Berlin, Wisconsin
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2014

We recently went on a trip to Portland and chose to stay here. It was a perfect location for many things. The freeway was literally 2 minutes away and it was super easy access to Portland or to the north to do things in Washington. It was updated and the bed was quite comfortable. The front desk people (all of... More 

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Dear LoriLK, Thank you so much for this Fantastic review! I am so pleased to see that you enjoyed yourself. I hope we see you again soon! Sincerely, MKM Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

My family and I reserved a room here at the last minute. We didn't know what to expect since we didnt have time to check any reviews. When we arrived we were pleasantly surprised. The room was really cleaned and had a microwave with a refrigerator. The room wasn't the biggest but we didnt stay in the room for most... More 

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello Vanessa E, Thank you so much for the great review. I am very happy to hear you had a great stay with us! I hope we can serve you again in the near future. Sincerely, MKM Manager More 

Vancouver
Top Contributor
64 reviews 64 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 14, 2014

Stayed for 2 nights, there was breakfast with hot food and the receptionist was super nice and helpful. Clean & awesome location! Didn't have time to check out the other amenities but the breakfast bar was fully stocked, oatmeal fresh fruits, bacon or sausage and eggs!

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello ClairVancouver, Thank you so much for the great review. I am happy to see that you had a pleasant stay and enjoyed yourself, especially with the breakfast! We look forward to seeing you again soon and thanks again for the kind words! Sincerely, MKM Manager More 

Tacoma, Washington
Top Contributor
54 reviews 54 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 7, 2014

Stayed for business @ the Expo over the weekend & found it to be a reasonable stop. Has some deferred maintenance issues, but was comfy & warm after the long days. Seemed fair considering the Expedia price . . . I enjoyed having the Stuart Anderson's next door open till 10 pm. (Try the appetizer shrimp cocktail. Huge . .... More 

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello MrSmitcher,! Thank you for taking the time to review us here on Trip Advisor. I hope we can serve you again during your next visit to the Expo Center! Thanks again, Sincerely, MKM Manager More 

Vernon, British Columbia, Canada
Contributor
14 reviews 14 reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 30, 2014

nice front staff, decent enough room. Super comfy beds as always. breakfast is just ok in the morning, but glad to have it included in the hotel price. Convenient location. If you want to go into Portland, just take the bridge over and do the park and ride at the MAX station at Delta Park (as per suggestion from front... More 

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Greetings Chase T. Thank you for the great review here! We appreciate your return business and hope we can serve you again very soon! Thanks again! Sincerely, MKM Manager More 

Seattle, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 16, 2014

Average hotel close to downtown Vancouver WA, and don't forget to walk around the Saturday Farmer's Market. It's the last exit before across the bridge to Portland Oregon. You can stay here and tax free shopping in Oregon.

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello Peitro 1, Thank you for taking the time to review your stay. I appreciate you giving a short description of the area and the Farmer's Market. We have a ton of great shops and restaurants around, so it is always great to hear when guests make their way around our downtown area and the experiences they have. Thank you... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 8, 2014

My husband, son and I checked in for one night. We stayed on the 4th floor and it smelled like a cat litter box. Literally. The room was only moderately clean at best and the hideaway sofa was absurd. Springs were poking out of the mattress and there was no bedding provided for it. The staff seemed nice, but we... More 

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Desiree P, Thank you for bringing this to my attention. As you can see by reading most of our reviews, we pride ourselves on being better than this. I can not stress enough how disappointed I am to hear about this. We should have offered you a room move at the very least if you had brought these matters to... More 

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Additional Information about Comfort Inn & Suites Vancouver

Address: 401 East 13th Street, Vancouver, WA 98660
Phone Number:
Location: United States > Washington > Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Vancouver 2*
Number of rooms: 114
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Also Known As:
Comfort Inn And Suites Vancouver
Comfort Inn & Suites Vancouver Hotel Vancouver
Comfort Inn Vancouver
Shilo Inn Vancouver
Vancouver Shilo Inn

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