Desk clerk was great. TV in room did not work so she switched us to another room. Knew answer to every question we asked her. Ask to see room if you want a king suite.... some are located near loud ice machines- the rooms ending in the number 16. Lobby seating area quite small but hotel is older and recently...
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Hello J K,
Thank you for taking the time to review our hotel! I am delighted to hear you had a pleasant stay with us. We make it our number one goal to make sure all guests have a great and wonderful stay. I am sorry to hear about the TV and the Ice Machine issues. I will make sure...
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I would not recommend this to someone looking for a luxurious place to stay, but if you're on a budget, and you want a decent hotel, this is for you!
They have a free breakfast, and the food was good, but not great. Waffles, really good muffins, cereal, mini bagels, fruit, oatmeal, yogurt, juice, coffee, milk, etc.
The room was...
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Hello LauraWilmot,
Thank you for taking the time to review our hotel here. We are always glad to hear our guest's stay was a pleasurable one. We always strive to make sure everyone is taken great care of and I'm delighted to hear that you enjoyed your stay. Thanks again and we hope to see you again in the future!...
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A large group of us stayed a weekend at this motel, and found the staff to be very helpful and accommodating. We needed some extra services, which they provided readily. They really went out of their way. The manager came in on the weekend, just to check things out. He was great. The rooms were clean and comfortable. though our...
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Hello betty l,
Thank you so much for staying with us here at the Comfort Inn and Suites. I appreciate the kind words and taking the time to let us know how we are doing. We have a great staff here and it's great to see that they are doing their best to make sure everyone is taken care of....
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I've got nothing but good things to say about this hotel. Front desk staff was great. I was driving from Eugene to the hotel and was given GREAT directions from the agent working the desk. This hotel fit my needs perfectly for the the two nights I was in town for Choice management training. I had the pleasure of meeting...
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Hello EugeneSleepInn,
Thank you so much for staying with us during your visit here in Vancouver. It was very nice to meet you as well and I appreciate the kind comments. I hope that when we can accomodate you again if you are ever in the area. If I'm ever in your area, I will definitely look your hotel up...
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I had a conference across the river in Portland and the general manager went out of his way to make sure I was shuttled back and forth everyday. He was extremely nice, professional, and thoughful. I could tell he went out of his way in the duty of his job. The hotel itself was very nice, recently remodled and in...
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Hello pcvdebb1,
Thank you so much for staying with us during your visit here. I know you had that conference across the river into Portland, so I am glad I could make your stay with us a memorable one. I also enjoyed our conversations between trips. I am just glad I was able to get you over there to the...
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Many breakfast items not available (well unless you want to wait 15 minutes).
No Hot tub, it was removed.
Many times there is no one at the front desk.
Laundry was closed out of service are entire stay (3 days)...
The pool area had towels everywhere never cleaned up and few lounge chairs.
In general, not managed...
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Hello pauljohnson1222,
I would like to apologize for any inconvenience you experienced during your stay. I would like to point out however, that we have never had a hot tub at our property and that it would be impossible to remove one if it has never existed. Also, as we get busy during the summer, I can understand how it...
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We are regular Comfort Inn customers but that may soon change. On a recent trip south we stopped overnight in Vancouver Washington. It was our first time here. Check in was efficient, but not overly friendly. We found the room small and crowded with oversize furniture and it smelled strongly of chemicals as did much of the hotel. Cleanliness was...
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Hello Cashman777,
I am very sorry to hear that your stay was anything less than satisfactory. As the new General Manager of the facility here in downtown Vancouver, I always welcome input like this. I expect nothing but the best from my staff, so to hear about the service you received is disheartening and I can assure you these issues...
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This used to be a 1 star Shilo Inn, which was converted to a Comfort suites. They did a very nice job on the remodeling, but they must have the WORST hot breaksfast I've ever seen. On their website they promote their breaksfast as somekind of 5 star hotel breaksfast with hot eggs (OVERCOOKED LIKE CARDBOARD), Saugages (raw like eating...
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Hello kabala0428,
I would like to thank you for bringing these matters about our breakfast to my attention. We always make guests satisfaction our number one priority. When we see something like this, I can assure you we take it very seriously and we will be doing everything we can to make sure this doesn’t happen again. There is no...
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I stayed her last weekend with a large group. Two of the rooms had chriping smoking detectors, one of the rooms reeked of cigarette smoke. The key cards all had to be reprogramed the second day. Rooms are small, beds are small, but reasonably clean. The breakfast room was not adequately staffed. Next time I find myself in this area...
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I booked a room here based on a google coupon for this hotel. You can see the coupon at the following link:
http://maps.google.com/coupons/page?did=0_15667961596384723200&provider=SELF&cid=KY0WU3TZRGUE4606&oi=md_coup&sa=X&ct=coup&cd=1&hl=en
The hotel refuses to honor the coupon? I'm very disappointed and will probably never stay at another comfort inn if this is the type of false advertisement that I can expect? I was told I was already...
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