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Comfort Inn & Suites Vancouver

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401 East 13th Street, Vancouver, WA 98660
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Comfort Inn & Suites Vancouver
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Comfort Inn & Suites Vancouver
Comfort Inn & Suites Vancouver
Comfort Inn & Suites Vancouver
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109 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atwater, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked our 3 night stay 4 months in advance. As we got closer to our stay we decided (4 days before) we would only like to stay 2 nights. We contacted Choice Hotels directly since we booked through them. We were told to contact the hotel and they would handle it. We contacted the hotel and they were very... More 

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Bellevue, Washington
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed in several comfort inns recently. This one was clean and the rooms were comfortable but the rest of the hotel needed to be updated. The breakfast was largley inedible and very few choices compared to other comfort inns that I have stayed at. Staff was friendly. Wifi was not very good.

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Londo
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I used to be a hotel snob...But I recently changed my ways after staying at this very nice hotel! Sadly I was only in the area as a stopover but it was long enough to spend the night here! It's a comfortable and cosy hotel near Downtown Vancouver. Comfy beds with a whole selection of pillows to rest your weary... More 

Was this review helpful? Yes 1
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Gear David W Thank you very much for this great review! I am pleased to have lived up to your expectations and show you how awesome we can be! I appreciate the great and kind words and look forward to serving you again soon! Sincerely, MKM Manager More 

Richland, Washington
Top Contributor
129 reviews 129 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location to stay overnight and avoiding Portland Oregon’s morning commute traffic. We were heading to Seattle and knew we had to find lodging North of Portland, OR. This property is located on the other side of the River from Portland. Rooms were clean and fairly spacious. Unfortunately, ~04:40 AM a delivery truck using his hydraulic lift and battery powered... More 

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MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Dear Travel_Guy_2015, Thank you for taking the time to review our property. I am glad you enjoyed our property and were able to avoid Portland Traffic! As much as I would love to veto delivery trucks operating at early hours, we just simply don't have the power! I apologize about that though and hope we can serve you again in... More 

Victoria, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We were at the end of a long road trip with the family. We had our share of dirty, out dated hotels here and there. We had some very nice ones too. THIS one in particular was WONDERFUL! It didn't cost an arm and a leg and was: Clean, modern, big fluffy comforters, both soft and solid options for pillows,... More 

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MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello there westcoastdaisy!! We appreciate this awesome review and these kind words! I will make sure every staff member sees this review and show them how great of a job we are all doing. We definitely hope to see you again soon! Thanks, MKM Manager More 

Pittsburgh
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stopped here for the night on our way home from Florida. Check in personnel were very friendly and had us checked in immediately. Room was clean and the bed was so comfy. Room had a microwave, refrigerator and coffee pot. Since we were tired from traveling, we did not use any of these amenities. Breakfast started at 6:30 am (great... More 

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MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello lovesNY, Thank you so much for the great review here. I am very pleased to see that you were very nicely accommodated by my staff and that you enjoyed yourself suring your visit. I hope we can server you again soon! Thanks, MKM Manager More 

Spokane, Washington
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

stayed here for 6 days while attending the conference center at the Hilton. Website states free shuttle within 5 mile radius; but I arrived Monday and it would not be available until Thursday and even then only until early afternoon. The distance was less than a mile and I enjoyed walking to and from in the day time, but would... More 

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MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello Jacqui E, Thank you so much for the review. I will have to look into the Shuttle issues and the Wif and I apologize about that, because we do offer a shuttle that should be made available Monday - Friday 8am-5pm. I am glad to see that you enjoyed the rest of your stay however and I do hope... More 

Tacoma, Washington
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 29, 2015

The breakfast was great, the room was great, even the pillows were great. I brought my own pillows and didn't even need them. Then when I forgot my personal pillows the General Manager worked with me to have them shipped home. Who does that? The Hotel is located next to a Black Angus which made it even better.

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MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Hello Eric, Thank you so much for the great review here. I am very pleased to see that you enjoyed yourself and I hope you received your pillows in a fashionable time! I hope to see you again soon! Sincerely, MKM Management More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2015

Came to Washington for business. This is my 3rd night staying here. Everybody has been respectful, courteous, and genuinely receptive. Except tonight. 2 of my friends and I just came in from a long day of dealing with business and got harassed by the front desk receptionist on duty. The first time I saw her was tonight. My white business... More 

Was this review helpful? Yes 1
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Jeremy N, Thank you for bringing this matter to my attention. I can almost guarantee that this was on the side of security, which we take very seriously, rather than a target of any kind. I will be looking into this personally and would very much like to talk to you about this and get some information from you. Please... More 

New Berlin, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2014

We recently went on a trip to Portland and chose to stay here. It was a perfect location for many things. The freeway was literally 2 minutes away and it was super easy access to Portland or to the north to do things in Washington. It was updated and the bed was quite comfortable. The front desk people (all of... More 

Was this review helpful? Yes
MKMGM, General Manager at Comfort Inn & Suites Vancouver, responded to this review

Dear LoriLK, Thank you so much for this Fantastic review! I am so pleased to see that you enjoyed yourself. I hope we see you again soon! Sincerely, MKM Manager More 

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