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Quality Inn and Suites

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13207 North East 20th Avenue, corner of Highway 99 & NE 134th St, Vancouver, WA 98686 (Formerly Vancouver Inn and Suites)
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85 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Nice place. Huge room. Very good location. Spa was a little chilly in the morning. The breakfast was adequate and the inn staff was very nice and helpful. If I am traveling near Vancouver I will be sure and stop here.

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Dear low putt 60, thanks for the review and letting us know how we're doing in different areas. I'll be sure to take a look at our spa to see if anything is off, but we keep it at 104 degrees F on a regular basis. Per Clark County regulations, we cannot go any higher than that. I'll be sure... More 

Menifee, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a very quiet, and clean hotel. The room was very big and nice.It had a separate area for a desk and chair. The bed was comfy and the pillows and bedding was soft. The breakfast was good with cereal, eggs and sausage, waffles, yogurt, boiled eggs, bagels, donuts...yum! Plus more! I couldn't get over how quiet it was!... More 

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Dear elifantlover, We try to provide a quiet and comfortable stay here at our hotel and it sounds like we were successful with your stay! We recently replaced many of the beds at our hotel, so I'm glad you're enjoying the new bedding. I'm also happy you enjoyed our complimentary hot breakfast. We hope to see you again soon! Thanks... More 

Arlington, Washington
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My husband & I stayed at this Quality Inn last night on a quick trip south for my niece's graduation. Based on other reviews and price, I made the reservation. If you're in Vancouver for a night or two and you just want to relax after a long drive, this is a very clean room in a perfect location at... More 

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Hi Dtak48, Thank you for the thorough and kind review. I'm glad that you chose us based on reviews and price and I know that this review will help draw others to our hotel, for which I'm very grateful. We are very happy to be a pet-friendly hotel as we know that pets are essentially family members and tough to... More 

Vancouver, Canada
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No elevator so.....you could have to carry your bags up some stairs. Pet friendly. We did hear some barking dogs. Room lacked character. A queen bed but there was enough room left over for a couple more beds. Looked like an interesting outdoor pool and hot tub between the buildings.Overall we had better and paid less for the experience.

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Dear deltablues2003, Thank you for the review. However, is it possible that this was a review meant for the other Quality Inn and Suites in Vancouver? It is true that we have no elevator as we are a two-story property, but our very recently renovated pool area is indoors and our entire hotel is just in one building. More 

White Rock, Canada
Level Contributor
79 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We reserved a room here for one night as we were just traveling through. The girl at the front desk was a little abrupt when we asked if there was an elevator as we had heavy suitcases and in our 70's. We had asked for a lower floor but guess there were none available. Our room was enormous, in fact... More 

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Dear PMWhiteRockBC, I'd like to apologize for your experience at our hotel. We really value friendly customer service, so I'm disappointed to hear that the front desk staff member was somewhat abrupt. We do try to reserve guests into first floor rooms (as we only have two floors) if it is requested. We are a pet-friendly hotel, but I'm sorry... More 

San Francisco, California
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of my stopping points between San Francisco and Seattle, I have stayed at this Quality Inn a number of times and will again. Clean, comfortable rooms with bath tubs for soaking. Outstanding staff that go out of their way to help. Near restaurants and shopping. Peets Coffee & Tea across the street! Note: Convoluted access to hotel & parking

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Dear JourneyImaged, Thank you for the kind words and thank you especially for choosing to stay with us again and again. I see on your Trip Advisor page you are a self-described foodie, so next time you're in Vancouver and don't mind taking a bit of a drive, there's a couple restaurants I recommend if you haven't been to them... More 

Zanesville, Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival we were greeted by the hostess who was exceptional. She suggested a visit to Fort Vancouver when she learned of our interest in such sites. The room was way above normal, clean and fresh. The manager made a special effort to clear up a misunderstanding with the morning host. She was interested in our travel experiences at national... More 

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Dear paddlefoot1011, We're so happy that you enjoyed your stay. We're also very glad that we were able to clear up the confusion that occurred during your stay. The breakfast attendant that day is actually one of the owners of the hotel! She loves talking to guests and I know she'll be thrilled to hear you enjoyed your conversation with... More 

Saginaw, Michigan
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 22, 2015

We stayed her for 6 days and was very easy to find and right off the highway. Plenty of shops, restaurants and Safeway with in 2 minute walk. Hotel was clean and staff were very friendly. Breakfast had a nice assortment of fruit and cereals. Hot pancakes and waffle maker. Would stay again if in the area.

Was this review helpful? Yes
Andrew S, General Manager at Quality Inn and Suites, responded to this review

William L, thank you for the kind words. We're glad that you stayed with us for about a week and found the location convenient. I'll be sure to let the staff know about this review to let them know that they're doing great work. Next time you're in the area, we hope you stay with us again! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2015

If you are going to be staying in the area, and aren't looking for a luxury hotel, STAY HERE! We reserved a double queen room, price was extremely reasonable. The room was very clean, beds were well made, plenty of quality pillows. The sheets were very comfortable. For the quality level, this hotel has some of the best beds I've... More 

Was this review helpful? Yes 1
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Elliot J, Thank you for the nice review! We really appreciate it. Our goal here is to provide guests with a great stay at a great price. I'll pass along your comments to our housekeepers so they know that they're doing a good job. Next time you stay at our hotel, we hope to make your stay an even more... More 

Kitimat, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

stayed one night for 60 bucks, room's spacious, lots of eateries around, supermarkets as well. decent continental breakfast. Will drop by again next time! the indoor pool is a bit compact and seems to be a kid's playground. many parking spots, easy access to many highways

Was this review helpful? Yes 2
Andrew S, General Manager at Quality Inn and Suites, responded to this review

Michael G, I'm glad to hear that you liked your room and its price. We do have a lot of good restaurants in very close proximity to the hotel. One thing you mentioned in your review that I want to clarify for others is that we have a free hot breakfast, which includes eggs, waffles, and sausages. Thank you for... More 

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