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Grand Williston Hotel & Conference Center

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3601 Second Ave. West, Williston, ND 58801 (Formerly Airport International Inn)
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Grand Williston Hotel & Conference Center
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64 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
  • All months
    (64)
  • Mar-May only
    (11)
  • Jun-Aug only
    (16)
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    (10)
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    (27)
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Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here twice. It was a below average hotel with the worst service we have ever received on both occasions. Im all about second chances but will never consider going back at this point. We travel a lot and have stayed at many hotels. This was by far the worst experience of all my stays... Even when combining all... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Laura, As per my email to you, I'd love to discuss with you any challenges you encountered, you are a valued guest and we appreciate your business. Safe travels. More 

Missoula, Montana
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

In response to the last few reviews on here. I have stayed in Williston on business several times in the last year and have stayed at the Grand Williston and have looked into many other hotels. Some of the other hotels are crap holes like righand85 says, and some of them may be new but their prices are twice as... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear Davie, Thank you for your kind comments, I have passed them on the TEAM, as mentioned we are in the midst of a property renovation, you are a valued guest and look forward to having you stay with in the near future. Safe travels. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 26, 2015

I have stayed in this hotel many times and it has been in Williston for many years, it is not one of the new hotels in town. Because of the age it has become rather run down and a little slummy. Despite this the prices are still quite high though not as bad as the new one. It's not a... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear Mike, Thank you for your comments as you might have noticed when you were here the Hotel is going through a total property renovation. So next time your in town hopefully the properties renovation will be completed with updating, ensuring to exceed your expectations in regards to product. You are a valued guest and we appreciate your comments. Safe... More 

Travelers are raving about these Williston hotels

Midland, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 10, 2015 via mobile

There are a lot of crap holes in the Bakken and this one tops them all. They need to do a full renovation and not allow anyone to stay till its complete. Hallways are dark smelly and totally unsecured. Rooms are just as bad. Windows painted shut, curtains hanging and broken and not even a chain or dead bolt on... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear Righand85, Thank you for your comments, we are in the midst of a property renovation, as mentioned, you are a valued guest and we look forward to having you with us in the future, please feel free to contact me directly prior to your next visit. Safe travels. More 

Newport, Washington
2 reviews
1 of 5 stars Reviewed April 24, 2015

I reserved the room with my card, then wanted to pay cash for my room and they put a $250 hold on my card... which they did not tell me they would do when I reserved the room, and I didn't have that available on my card so I had to call my husband who was in ANOTHER state and... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear Hollie, I am sorry for any inconvenience you encountered as with your registration card upon check in, you signed and acknowledged a $250 deposit as is standard in Williston and with any/all Hotels, I have talked to the Front desk personnel to ensure it is echoed prior to check in, in regards to deposits. You are a valued guest... More 

Bismarck, North Dakota
1 review
4 of 5 stars Reviewed April 23, 2015

They have a wonderful sales staff that helped us with our reservations and any questions we had. Our crew has been using this hotel for years and we have no complaints. The staff is friendly and easy to work.

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear CrewBis, Thank you for kind words I will pass on to the Sales Department, you are a valued guest and we appreciate your business as we renovate. Safe travels. Best regards, More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed April 11, 2015

We stayed at the Grand Williston a few weeks ago while visiting family. The staff was so friendly and a pleasure to meet. Dave S. was SUPER helpful, and very knowledgeable. For an older hotel the rooms were very clean and I understand improvements are in the works - can't wait to see how it turns out!. Definitely the best... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Amy, Thank you for your kind comments about Dave, I will pass them on to him and the TEAM, renovations are in the works, you are a valued guest and we look forward to having you with us in the near future. If we may be of further assistance please don't hesitate to ask. Safe travels! More 

1 review
5 of 5 stars Reviewed March 25, 2015

Ati, Renee and John were absolutely wonderful, they were so attentive to all our needs every time we were in the Hanger Resteraunt, I loved seeing their smiling faces everyday that whole week we stayed.

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear USFOODS, It was a pleasure having you stay with us, I will pass on your kind comments about Ati, Renee and John and the rest of the TEAM, we look forward to having you with us in the near future. Best regards, More 

1 review
4 of 5 stars Reviewed February 24, 2015

Had to travel to Williston for business, and arrived early morning a day early.Thank god for the front desk clerk Chelsea who was amazing and let us check in a day early and had to move rooms around to accommodate us. The food was excellent and got to thank the chef Arron thanks to Chelsea ! I would recommend the... More 

Was this review helpful? Yes
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear Happy Family, Thank you for your kind comments regarding Chelsea I will pass them on to her and the TEAM as well as with Chef Aaron as the TEAM prides themselves on "Superior guest service". You are a valued guest and we look forward to having you back with us in the near future. Safe travels! More 

Williston, North Dakota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We recently held a banquet for 300+ people at the Grand Williston Hotel for our company and were very impressed with the quality of food and service! Jackie was great to work with and was very helpful throughout the entire planning process. The Chef and Jackie even helped us create a menu specific to our event. We had a very... More 

Was this review helpful? Yes 2
Tom R, General Manager at Grand Williston Hotel & Conference Center, responded to this review

Dear RM, Thank you for your kind comments regarding Jackie (Director of Sales) and our Chef, I will pass them on to them and the Sales TEAM & F&B Department, as they all take great pride in ensuring any/all events for our guests exceed their expectations consistently. You are a valued guest and we look forward to having you with... More 

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