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All 6 Rome hotels

Quality Inn

2.0 of 5 Hotel   |   200 S. James St., at Erie Blvd., Rome, NY 13440
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Ranked #3 of 6 Hotels in Rome
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94 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Niagara Falls, Canada
Top Contributor
57 reviews 57 reviews
44 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is ok, a little older and way way off the highway, not convenient. A nice updated bathroom- A++ The biggest problem is a 10% off at Denny for your breakfast offering. No breakfast, just pay for a breakfast and get 10% off. Basically nothing. If you do not like Denny's as I do, you are forced to go there... More 

Was this review helpful? Yes 1
San Diego, California
Top Contributor
112 reviews 112 reviews
60 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 18, 2014

I love Quality Inns and usually give them five stars. This has some issues they can easily resolve. Firstly, this is a Quality Inn that is being refurbished. My room was VERY comfortable, great tv, great bed. The location is really nice because you can easily get to surrounding restaurants and stores. The price is more or less typical Quality... More 

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Hamilton, Canada
Top Contributor
124 reviews 124 reviews
73 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed November 17, 2014

The front desk staff at check in was not friendly, however a different staff was much better at check out. We had made a reservation for a ground floor room since we had our bicycles (we were riding along the Erie Canal), however they had not saved us a first floor room and we had to carry our bicycles up... More 

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Union City, New Jersey
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 6, 2014

This review comes from a Choice hotel Diamond member, their highest loyalty program status. This hotel is NOT the least bit business friendly; it be better to spend a bit more to stay elsewhere or if your budget does not allow that stay at the near bye Econo lodge which is about $20 a night cheaper and while their FREE... More 

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Bennington, Vermont
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed September 22, 2014

Had a room with an adjoining door and you could hear the guy in the next room talking on his cell phone....and he talked a lot! Room size was ok and was clean. Bed was very comfortable. Staff was friendly. The Denny's that is hooked to the hotel was better than other Denny's I have eaten at.

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Senior Contributor
37 reviews 37 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 13, 2014

We had stayed here some years ago, then decided to use another hotel because the bathroom ceiling was falling in. In recent years, they have been working hard at refurbishing the place, with great results, as we found when we returned there this year. New carpeting, new ceilings, new paint, new bedding, new TV, new AC/Heating. A greatly improved offering... More 

Was this review helpful? Yes 3
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed here recently to attend the CapitolFest and the room was clean, neat and very reasonable. Two doors - one opened onto the courtyard and the pool, the other accessed the interior hallway. The front desk clerk was very friendly and helpful. My only negative observation was the bathroom could have used some tweaks. It was very clean and... More 

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Plattsburgh, New York
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 10, 2014

The foyer was marble, the bathroom ceramic, nicely furnished and awesome comfortable king size bed. Only complaints would be closeness of other bathroom with no soundproofing. Hated to hear a man hacking etc like he was in the room with me! Ugh! Also the vent in bathroom allowed sounds from another room to be clearly heard in bathroom. Good news,... More 

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London, Ontario
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 3, 2014

First off, this is an old property that has been repurposed. I don't have any problem with that if it saves me money. I was looking for a decent hotel for 1 night, close to the highway (my error not theirs) and close to restaurants. Although it seems the hotel is not near 90, turns out it isn't really all... More 

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Pismo Beach, California
13 reviews 13 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

After reading past reviews, I was wondering if I should stay here. But with no other clear options, my wife and I checked in for a one night stay. Wow! What a surprise. The room looked brand new. Very clean, nice decor, comfortable bed. I had a problem with the Internet password and never was able to log on but... More 

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Additional Information about Quality Inn

Address: 200 S. James St., at Erie Blvd., Rome, NY 13440
Phone Number:
Location: United States > New York > Rome
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 103
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Also Known As:
Quality Hotel Rome

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