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All 5 Rome hotels

Quality Inn

2.0 of 5 Hotel   |   200 S. James St., at Erie Blvd., Rome, NY 13440
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Quality Inn

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Ranked #3 of 5 hotels in Rome
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78 people have reviewed this hotel

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is honestly the most disgusting hotel I have ever seen. We checked in immediately felt unsafe. The room was extremely dirty, there were holes all over the wall, the sink and tub were cracked, the water came out BROWN when I turned it on. We checked in and checked out 10 minutes later! We went down the road to... More

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 7, 2014

My boyfriend and I stayed here for New Year's Eve and went to turning stone. Very easy to find turning stone from this location and not a bad drive. Rooms are nice but the shower would go from hot to cold instantly and it was quite frustrating. When we got back to the hotel at 1am our heat was broken.... More

Was this review helpful? Yes 3
Pittsburgh, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 28, 2013

We were traveling from Pittsburgh, Pa to Burlington, VT and wanted an inexpensive place mid way. Called on August 15th and booked for August 16th and was quoted $129.00. Arrived on August 16th and was told our reservation was for August 17th. We were told no rooms were available for that night. I first asked that the reservation they made... More

Was this review helpful? Yes 4
Washington dc
2 reviews
1 of 5 stars Reviewed December 15, 2013 via mobile

The rudest office staff & managers that didn't care that their workers were using power saws cutting tiles 2 ft from our door at 2 am after listening to it for several hours . Will never go back They could have moved us away from noise

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Delmar, New York
1 review
1 of 5 stars Reviewed October 23, 2013

when we checked inn, the owner made us pay a deposit cause we were paying cash , we went to our room it was smelly, dirty, dusty... just plain nasty we went back to the front desk and asked for our refund he would not refund us and took tax out of our deposit money .... bad service stay far... More

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Miami, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 5, 2013

When I pulled in to the hotel, I thought this might have been a mistake. The lobby is in major need of a re-do. The outside is from another century. They do not provide breakfast, but you get a 10% discount at the Denny's attached to the hotel. The room I was in was renovated. The bathroom was new, nice... More

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Syracuse, New York
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2013

The service was good and the room was clean. I had a room near the pool but it wasn't noisy. The attached Denny's was convenient and the food was decent. The hotel is in a good location to get to local attractions. I would stay here again.

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New York City, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 26, 2013 via mobile

Stayed at the quality inn and was really blown away by the mold crawling up the walls.... The clock radio was so full of dried ? And although some upgrades have been done, the place is still Shabby. An upended sleeper sofa was still in the same spot it was last time we stayed.... In the hallway! the door t... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 23, 2013

Very pleased to see the change in six months. As a Diamond member, I was given a refurbished room. It was very well done and clean. The owner is making the necessary changes! There is still much to do... Lobby, public areas, walkways and PLEASE, the fitness equipment and room! But, a noticeable improvement. I'll be back!

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Greenville, Pennsylvania
Top Contributor
94 reviews 94 reviews
43 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 19, 2013

I called and stopped without a reservation. The front desk clerk, Beckie, was wonderful and processed me to a room quickly. The room with 2 dbl beds was roomy, clean and comfortable. A new flat-screen TV adorned the wall. The bathroom was small but plenty big enough for me with the new styled bowed shower curtain - sink seperate from... More

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Additional Information about Quality Inn

Also Known As:
Quality Hotel
Quality Hotel Rome
Address: 200 S. James St., at Erie Blvd., Rome, NY 13440
Phone Number:
Location: United States > New York > Rome
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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