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Hotel class 2.0 of 5
200 S. James St., at Erie Blvd., Rome, NY 13440
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Reviews you can trust

82% Do not recommend
2.0 of 5 stars 24 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
recreationnation07   1 contribution
new york
Aug 16, 2009

when we went to the hotel it was not the best. we werent near some families and the staff was some what not nice. the rooms were small and we had stains on our bed sheets.the manager was rude to us to. All in all i wasnt to impressesd more

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2 of 5 stars
hethmar   10 contributions
Norfolk
Aug 7, 2009

Well, we were caught out so we HAD to stay somewhere. The motel is attached to a diner called Dennys. The small pool is surrounded by the rooms and this made our room very noisy in the evening as it seemed everyone staying there were either in the pool or standing drinking round the balconies. The room smelt of damp,... more

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3 of 5 stars
jonKLasVegas   8 contributions
Las Vegas
Dec 13, 2008 | Trip type: Business, Solo travel

I have been staying at this property for many years. As stated above there are not many lodging choices in Rome. There is a brand new Wyngate Inn now open. It is a lot more expensive than the Quality Inn. The rooms here are old and in need of updating, the management does do a little work to the property... more

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4 of 5 stars
FlaGal23   1 contribution
Bonita Springs, FL
Jul 19, 2008
1/1 found this review helpful

I was TOTALLY shocked! I didn't expect the rooms to be so nice! The room was clean but also decorated beautifully, Nice bedding, and a refrigerator, microwave and FREE internet (I had to pay $10 a daY when I stayed at a Marriott. We were facing the pool (outdoor) and had our own private little balcony! The mattresses MUST be... more

Management response from
Mansukh Paghdal, Sales/Marketing Coordinator

Thank you so much for your kind words. We have been making upgrades to our hotel with renovations both inside and out! One of the improvements has been all new bedding and linens, new carpeting and upgrades to 32" flat screen televisions. We have also added cozy recliners in our King rooms! Please come and visit us again when you...

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2 of 5 stars
CraftymamaOhio   2 contributions
ohio
Jul 11, 2008 | Trip type: Family
0/1 found this review helpful

We were in town visiting a friend when I called to make a reservation for that same evening. My husband did not want to stay there since they have no smoking rooms at all. I called back to cancel 10 minutes later and was told by the owner/manager that I needed to cancel 24 hours in advance. I told him... more

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1 of 5 stars
piquardo   4 contributions
New York
Jun 15, 2008 | Trip type: Family
0/2 found this review helpful

This place was beyond disgusting. The staff was ignorant of all attractions nearby including the fort directly across the street from the property. The room, oh how to describe the filth. The tub was covered in cigarette burns, there were hairs on the toilet seat, a colony of ants were living under the garbage can, I found a white "substance"... more

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1 of 5 stars
Statfool   2 contributions
Long Island
May 23, 2008 | Trip type: Family
0/1 found this review helpful

This hotel is very rude. We ended up cancelling our reservation the day before our intented stay due to sickness in the family. They stated to us that we would be liable for $25.00 per room for the cancellation. When I received my credit card statement they had charged the full price for a 1 night stay. When we called... more

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3 of 5 stars
bellagurl3985   11 contributions
New York
May 22, 2008 | Trip type: Business, Couples
2/2 found this review helpful

Myself, my boyfriend, and his friend stayed here when they had to take the NYSPP test in Utica. I've read over the other reviews that are posted and they sound like a totally different place... they must have done a renovation. This is not a 5 star hotel by any means but the staff was friendly and our room was... more

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1 of 5 stars
Matt0292   1 contribution
Toronto
Jan 6, 2008 | Trip type: Family

Me and my family of four were passing through NY. We decided to stay in the Quality Inn. What we thought would be a pleasant motel was the biggest SHAMBLES we had ever come across. At the reception stood a small dark Indian man. He was on the phone on a personal call. We told him that we'd like a... more

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1 of 5 stars
luvtotravel2605   3 contributions
Rochester, NY
Nov 19, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

All I can say is what a dump! I walked in to the Quality Inn expecting a clean comfortable no frills hotel. What I got would make you shudder. There was black mold growing in the shower area. When I complained at the front desk, I was told that I could take it or leave it but they had no... more

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Quality Inn Address

200 S. James St., at Erie Blvd., Rome, NY 13440
Rome Hotels Quality Inn
2.0/5.0
24