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The Executive Hotel at City Center

700 Rogers Ave, Fort Smith, AR 72901 (Formerly Holiday Inn Fort Smith-City Center)
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1 room 1 guest
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The Executive Hotel at City Center
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265 Reviews from our TripAdvisor Community

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Traveler rating
    102
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    44
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127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel many times and have always had a wonderful experience when I have been there. The staff (especially Michelle, Kimee and John) have always cared for me as if I was family and taken great care of all my needs. Can't wait for final remodeling of the hotel.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The stay at this hotel was excellent. From the very friendly front desk to the clean rooms . Everything was what you would expect for a stay away from home. There was plenty to do around the hotel or you could just stay and eat in the restaurant at the hotel. Great food and great staff and clean rooms .... More 

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DeRidder, Louisiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

what a title right . we got to the hotel about 7 pm after driving all day Aug 17th. everything looked nice and the girl at the desk was nice ,the room was nice .we were going to go out to eat but dicided to eat at the hotel and were glad we did .we went to the bar for... More 

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North Little Rock, Arkansas
1 review
4 of 5 stars Reviewed 6 days ago NEW

The Executive Hotel at City Center in Fort Smith is my home away from home. I stay there 2-3 times a week and always feel welcomed by the friendly staff. I believe a hotel or any business is only as good as its staff. The location is convenient to several restaurants within walking distance but if you prefer to dine... More 

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Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times. Great restaurant. I understand they are in the process of a complete remodel and won't be a Holiday Inn anymore. I'll check it out again after the remodel. Breakfast is free with the room

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1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel. The staff is great and always friendly and outgoing. The restaurant has good food and it is also a great location for going out.It looks nice inside and has an indoor waterfall. I always enjoy my stay

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Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there do to business travel. Even though they were under some remodeling, the facility was clean, organized, and inviting. I’m sure the refurbishing will be exceptional. The staff there is very accommodating and willing to assist. A special thank you to the Front Desk Supervisor - Michelle. Her assistance was invaluable during an impromptu conference call as I’m... More 

Was this review helpful? Yes 1
Greenbrier, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel numerous times due to my work and have always received A+ treatment. The beds are comfortable, the restaurant has great food, and the staff has been friendly and accommodating to any requests that I've presented. The location has several points of interest within walking distance to help pass the time as well.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel is nice even though it was under renovation. Staff is very friendly and helpful. Good location next to good restaurants. Had a billing issue and Cheryl got it all back right. They have a great bar with a great atmosphere. Breakfast was also good.

Was this review helpful? Yes 1
North, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent stay staff was great. Front desk very friendly michelle was very helpful so was alysha. Recommend this hotel to anyone staying in fort smith, arkansas for business or pleasure. Bar tender was great. Beds were very comfy i had a great nights sleep.

Was this review helpful? Yes 1
Exechotel2015, Front Office Manager at The Executive Hotel at City Center, responded to this review

Thank you for taking the time to share your experience. We are delighted to hear that you have enjoyed your accommodations. The hotel success is dependent upon its staff, and we are extremely fortunate to have staff that works hard to take care and exceed the guest’s expectations like Michelle and Alysha. We look forward to welcoming you back again... More 

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