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River Valley Inn and Suites

5103 Towson Avenue, Fort Smith, AR 72901 (Formerly America's Best Inn & Suites Fort Smith)
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1 room 1 adult
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31 Reviews from our TripAdvisor Community

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Mountain Home, Arkansas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 8, 2015

I ended up here because of booking.com, they booked me in a hotel which was CLOSED. This is where I ended up with four other ladies and I would never go back. It is so tired and worn out it would cost a million to get it back to standards.

Helpful?
Thank colleen s
Hot Springs arkansas
Level Contributor
2 reviews
1 of 5 stars Reviewed August 23, 2015

I rented two rooms on Aug 9th and 10th. When I arrived they only had me in the system for one room. I spoke with the front desk rep and advised I need two rooms. One for me and a double for my workers. They palce my workers in a room with not Ac. They where moved four times. The... More 

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Thank Tammy1967

Travelers are raving about these Fort Smith hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 4, 2015 via mobile

We booked this hotel online because it was an affordable place with a pool for the kids after a long day of driving. When we arrived we discovered the pool was out of commission. We could have lived with that. There were large cigarette burns on both comforters and our non-smoking room smelled. It was a long day of driving... More 

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1 Thank wringh1
Graham, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 30, 2015

No breakfast at all. No hot water in tub or shower. Old worn out and should be torn down. There was an empty beer bottle under the bed and a dogs toy what perks. The toilet seat was loose and slide off just a slight challenge. There must be something good about this place but for the life of me... More 

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4 Thank Bernie O
NW AR
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed February 2, 2015 via mobile

Apparently under new ownership, this hotel is now named River Valley Inn and Suites. I recently stayed for business, and many of us were placed in hotels around town. I'm usually good at placing the age of a property, but this one was difficult. I'd guess late 60s/early 70s. My room was upstairs, just above the entry and reception area,... More 

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1 Thank NWA_VP
ft smith
1 review
1 of 5 stars Reviewed December 17, 2013

I am a contractor and first thing is we were worried whether or not our locked trailer would still be in one piece the next morning. Then when u walk in the looks of the room made us pull the beds apart to check for bugs and cleanliness. The tv is not cable tv it is all anolog channels. They... More 

Helpful?
Thank joshkizer
Oakman, Alabama
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 26, 2013

on final legs of trip to Colorado Springs and back and this was our last night on the road. Staff were very nice and helpful, and location was good. This was our first stay in this particular brand of motel and it probably will not be our last. If you are looking for amenities go somewhere else but if you... More 

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Thank dew91261
2 reviews
3 of 5 stars Reviewed July 27, 2013

Desk was friendly, price was good. At first glance gives the appearance of being clean but liquor bottles under bed and other items shows inattention to detail. Housekeeping needs to work a little harder and also get the pool open. Green pool in July heat not a good thing. Had pool been open there appears to be a nice pavilion... More 

Helpful?
Thank Familyman1962
Ypsilanti, Michigan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 1, 2013 via mobile

For some reason, Fort Smith was having something going on that caused all the good chain hotels to be booked up. I came here for work and arrived at 2am, so I didn't question. That next day sitting on one of the chairs in the room, I saw a little bedbug crawling up my bed sheets from near the floor.... More 

Helpful?
1 Thank Point432
Adair, Oklahoma
2 reviews
3 of 5 stars Reviewed April 12, 2013

We stayed at this hotel for 4-5 nights and was very pleased. We had been told they were under new ownership/management and thought we would give them another try. The rooms were very clean, the staff very accommodating and the fresh hot breakfast was wonderful. Although they were in the middle of a remodel, they tried their best not to... More 

Helpful?
Thank 639StaceyS
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