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River Valley Inn and Suites

5103 Towson Avenue, Fort Smith, AR 72901 (Formerly America's Best Inn & Suites Fort Smith)
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River Valley Inn and Suites
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Ranked #17 of 23 Hotels in Fort Smith
A recent review
3 of 5 stars Reviewed October 26, 2013
dew91261 Oakman, Alabama
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28 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Graham, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 30, 2015

No breakfast at all. No hot water in tub or shower. Old worn out and should be torn down. There was an empty beer bottle under the bed and a dogs toy what perks. The toilet seat was loose and slide off just a slight challenge. There must be something good about this place but for the life of me... More 

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NW AR
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed February 3, 2015 via mobile

Apparently under new ownership, this hotel is now named River Valley Inn and Suites. I recently stayed for business, and many of us were placed in hotels around town. I'm usually good at placing the age of a property, but this one was difficult. I'd guess late 60s/early 70s. My room was upstairs, just above the entry and reception area,... More 

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Travelers are raving about these Fort Smith hotels

ft smith
1 review
1 of 5 stars Reviewed December 17, 2013

I am a contractor and first thing is we were worried whether or not our locked trailer would still be in one piece the next morning. Then when u walk in the looks of the room made us pull the beds apart to check for bugs and cleanliness. The tv is not cable tv it is all anolog channels. They... More 

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Oakman, Alabama
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 26, 2013

on final legs of trip to Colorado Springs and back and this was our last night on the road. Staff were very nice and helpful, and location was good. This was our first stay in this particular brand of motel and it probably will not be our last. If you are looking for amenities go somewhere else but if you... More 

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2 reviews
3 of 5 stars Reviewed July 27, 2013

Desk was friendly, price was good. At first glance gives the appearance of being clean but liquor bottles under bed and other items shows inattention to detail. Housekeeping needs to work a little harder and also get the pool open. Green pool in July heat not a good thing. Had pool been open there appears to be a nice pavilion... More 

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Ypsilanti, Michigan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 1, 2013 via mobile

For some reason, Fort Smith was having something going on that caused all the good chain hotels to be booked up. I came here for work and arrived at 2am, so I didn't question. That next day sitting on one of the chairs in the room, I saw a little bedbug crawling up my bed sheets from near the floor.... More 

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Adair, Oklahoma
2 reviews
3 of 5 stars Reviewed April 12, 2013

We stayed at this hotel for 4-5 nights and was very pleased. We had been told they were under new ownership/management and thought we would give them another try. The rooms were very clean, the staff very accommodating and the fresh hot breakfast was wonderful. Although they were in the middle of a remodel, they tried their best not to... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 29, 2013

I called earlier in the day and was told that since I m staying for longer than a week I could put my card on file and only pay when I check out so when I got to the hotel a different person was at the desk and she tols me I was wrong and that I am stupid for... More 

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Vickie S, Director of Sales at River Valley Inn and Suites, responded to this review

I hope you will accept my sincere apology on the behalf of our Hotel. We want each of our guest to enjoy their stay at our property with complete satisfaction. I really hope that you will take the time to contact me personally, you can reach me on my cell phone 479-438-3537. Please take the time to call me and... More 

Ames, Iowa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 17, 2012

Stayed here en route home from a trip to Texas--since we were going to sleep for 6 hours and leave we didn't want or need anything fancy, just wanted a clean room at reasonable cost. Unfortunately cost was not particularly cheap, and room wasn't clean. Dated furnishings and decor, if taken care of, would not be a problem... but flat... More 

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Duluth, Minnesota
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 8, 2012

Unlike most budget-priced hotels, this one went beyond the typical doughnuts and box of corn flakes. You can get a hot breakfast made up, which was a nice surprise. The room was roomy and comfortable, with an air conditioner that got the room very cold. The hotel is right in town, a little ways off the interstate. Makes it easier... More 

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