The rooms were clean and beds comfy with lots of pillows. Double line blankets with sheets. Clean....Bathrooms okay......Not many tv stations. Lobby beautiful there is a water fall so the smell of chorine is in the air......... more
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Rooms
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Value
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Pool
Families with young children
Families with teenagers
Older travelers
Young singles
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The rooms were clean and beds comfy with lots of pillows. Double line blankets with sheets. Clean....Bathrooms okay......Not many tv stations. Lobby beautiful there is a water fall so the smell of chorine is in the air......... more
I stayed here for a class I was taking during the summer. I ended up staying in six different hotels and this was by far the best! The front desk staff was super friendly and the rooms were excellent! more
I have been staying here at least once a week for the past 8 months. The free wireless internet is slower than a dial up connection. If you have any large files to download or upload, stay someplace else or use your cell provider aircard. The TV programing is provided by some dish provider which does not have all of... more
Stayed here for sport tournament. Hotel was okay but was your typical Holiday Inn that I remember from years ago and with the same problems. Nothing special. It is being renovated but still looks worn and tired around the edges. Beds were very comfortable though. Bathroom was okay. No amenities other than a bottle of "Wash" and some coffee packets.... more
I stayed in this hotel with my family for three days using priority club points. Despite the hotel undergoing major renovation during our stay, it was a very pleasant stay. It was definitly ready for updating. We stayed in a suite which consisted of two rooms, one with a king size bed and the other with a pull out couch.... more
This is a very delightful hotel, with a very helpful and friendly staff. When I checked in and asked for direction around town, the front desk clerk kindly provided me with a map and other helpful materials. The hotel provides an afternoon wine reception with snacks and reduced price drinks, and a free AM paper delivered to the room. Free... more
Was surprised at the reasonable price for the location! Then even more surprised that the beds were more comfortable than Hamptom Inn's! The staff was friendly. I needed a very minor repair on my room and within the hour it was repaired. Best hotel in Ft. Smith! more
I just spent the weekend in Fort Smith and I was searching for a nice hotel that would not break the bank. The Hotel rooms were a little dated but very nice but the atrium was beautiful. I heard that the parking was scarce but there was a (free on weekend)parking garage accross the street. The front desk service was... more
I have been staying at the Holiday Inn Ft. Smith City Center on and off for almost 20 years. I was last there this past week for a couple of days for business. One could best compare this hotel to the story of "Dorian Gray"... it never seems to change or age much... although it has apparently never been updated... more
What a great place to stay. The hotel is amazing with a beautiful waterfall to greet you when you first enter the hotel. The rooms were great, especially the pillow top beds....I was in heaven. All of the staff we encountered were incredible, especially Gracie at the desk. She was very helpful in telling us all about the area and... more



