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Courtyard by Marriott Fort Smith Downtown

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900 Rogers Avenue, Fort Smith, AR 72902
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Courtyard by Marriott Fort Smith Downtown
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Courtyard by Marriott Fort Smith Downtown
Courtyard by Marriott Fort Smith Downtown
Courtyard by Marriott Fort Smith Downtown
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146 reviews from our community

Traveler rating
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    22
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Top Contributor
308 reviews 308 reviews
241 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed yesterday NEW

sure the furniture is newer - but the bed thin and crappy. The carpet old. They "cheapened" on a renovation - to save bigger expense. It's fine - it's nice. Heck, they even have a restaurant, not a bistro - which is not convenient. Gym has older equipment but it works - no tvs on the individual machines like the... More 

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Brookfield, Wisconsin
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Staff is very helpful. They know the area. The rooms are clean and comfortable. The Courtyard cafe dinner prices are reasonable and the breakfast price is comparable to the local restaurants. The hotel is located in the center of the city near the Historical area of the city.

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

It's great to hear that you enjoyed our hotel and the service you recieved during your stay. We appreciate your review and we hope to one day have the opportunity to welcome you back to the Fort Smith area! More 

Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The supervisor of hotel hovered around the pool and was getting on to people for jumping in the pool. There wasn't one sign that said you couldn't, only no diving! Also saw her getting on to kids about not wearing shoes while heading to the pool. She was really getting on people's nerves and saw a mom confront her about... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

Thank you for sharing your review of your recent stay with us. I certainly understand your frustrations as you and your family were enjoying your time in the pool area. It is our goal to ensure a safe and enjoyable experience for all of our guests. Please rest assured that we will used your comments in an effort to improve... More 

Batavia, Illinois
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always stay at this hotel when I visit Fort Smith. The staff is absolutely fantastic! They go out of their way to be accommodating. I'm on the road constantly & stay in many hotels. I look forward to visiting this property because the staff makes me feel so welcome.

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

I want to thank you for always choosing our hotel when staying in Fort Smith and mentioning great things about our staff! I will share your comments with the team and we can't wait until you return! Thank you again and we will see you soon! More 

Gore, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

In January 2013 My mom had passed away. My niece actually worked at the Hotel and was able to get us a family discount. We had at least 7-8 rooms during our stay for the funeral. The Hotel was very accommodating and helpful in our time of grievance. Anything we needed, they were there to help and serve us. Well... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

We are pleased to hear that during this very difficult time for your family that our staff and accommodations were a comfort. I understand that our guests have many options to choose from when travelling to Fort Smith and we are thankful that we were able to assist you. Thank you again for the kind words! More 

Clare, Michigan
Top Contributor
113 reviews 113 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 11, 2015

I stayed here for business in April, 2015. The hotel is clean, up to date, and the room large and comfortable. It was very quiet in my room on the 4th floor. The Courtyard Cafe, their restaurant, has basically the same menu as "The Bistro" at other Courtyards, but in a restaurant atmosphere. The stop serving dinner at 9 however,... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

It's great to hear that you enjoyed our hotel and the restaurant atmosphere! I will share your comments about the water pressure and drain with our Engineering team to ensure everything is working properly in our guestrooms. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 4, 2015

We are new to the area and stayed just one night when we arrived in town. They were very accommodating on the late check in and various necessities that we needed. The staff was friendly, the room was beautiful and clean. The beds were comfortable and the bathroom was clean and large. It is close to the convention center and... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

We appreciate you staying with us and sharing your experience. It's great to hear that you were pleased with our staff and accommodations. Thank you again for choosing our hotel and we look forwarding to serving you again! More 

Medinah, Illinois
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 28, 2015

Excellent hotel with a great location off the main drag. It was quiet. The room was large that allowed you to relax with ease. There was no continental breakfast, 8-11 bucks, if you want at the restaurant. We did not eat there. The pool was nice along with the exercise room. Really liked the location as you were walking distance... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments are valuable. Thank you again for your feedback and for being our guest. More 

1 review
5 of 5 stars Reviewed March 26, 2015

I enjoy staying in this hotel when in Ft. Smith. Great location, comfortable rooms great breakfast and dinner and good environment for work. Vicky in the bar and restaurant is a wonderful server and makes you feel welcome.

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

It's great to hear that you enjoyed your stay with us and that your room was comfortable. I certainly appreciate your comments about Vicky and will pass those along! We hope your travels bring you back this way soon! More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 22, 2015

My husband stayed here in December and thought it was fine. Upon arrival the staff was very friendly and upgraded us from a regular king to a king spa. I thought that would be great. Turns out, it's a jacuzzi tub in the room. Not an upgrade as far as I'm concerned. The shower was not clean. There was even... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

Dear Casscrayne, thank you for recognizing the friendliness of our staff! I will share your comments regarding the mechanical and cleanliness issues with the appropriate departments to ensure these items are rectified. We certainly value your comments and hope to one day welcome you back! More 

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