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Courtyard by Marriott Fort Smith Downtown

3.0 of 5 900 Rogers Avenue, Fort Smith, AR 72902
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Certificate of Excellence 2014
Courtyard by Marriott Fort Smith Downtown
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Courtyard by Marriott Fort Smith Downtown
Courtyard by Marriott Fort Smith Downtown
Courtyard by Marriott Fort Smith Downtown
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134 reviews from our community

Traveler rating
    51
    54
    19
    5
    5
See reviews for
46
23
9
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

If you've never been to Ft Smith, you can get across town in minutes. It's very small. So don't feel like you have to choose by location. However the downtown area has the river, Judge Parkers courthouse and convention center within walking distance. This courtyard was very slow as it was January and very cold. The coffee was cold and... More 

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Independence, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

Traveling with a large group of adults and teen-agers for Robotics Competition, found this hotel's staff to be perfectly accommodating. The hotel itself is lovely, but your people make it even better. The breakfast was lovely, and special thanks to Carolyn who treated us like we were guests in her home. The large sitting area by the lobby was perfect... More 

Was this review helpful? Yes 1
Germantown, Tennessee
Top Contributor
60 reviews 60 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed December 6, 2014 via mobile

Overall this property is well maintained and the rooms are clean and comfortable. There is a breakfast buffet that is $12.95 and a full service restaurant on site. You are downtown and many local restaurants are only a block away. The convention center is next door. The problem is the customer service. After I checked out I found an erroneous... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

Dear Valued Guest, thank you for providing your feedback regarding your stay with us. I sincerely apologize for the inconvenience and our lack of follow up. Rest assured, I will visit with my team to ensure proper communication and follow up in the future. Please feel free to contact me directly with any additional questions or concerns. Thank you. More 

Houston, Texas
Top Contributor
110 reviews 110 reviews
9 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 2, 2014

We weren't expecting much from a downtown hotel in Fort Smith based solely on reviews, but we were pleasantly surprised by The Courtyard. It looked new, well cared for, was spotless, well appointed, and the staff was super friendly and helpful. Parking was well lit, the room was really comfortable (super comfy beds), and the lobby was impressive. I loved... More 

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Oregon, Ohio
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 21, 2014

My Mother and I traveled home for a family funeral. I was not familiar on where to stay but knew Courtyard was always a clean place to stay while traveling for business. The staff was so friendly from the front desk to any employee you past in the hall. Easy access from a main street in town. We did not... More 

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Minneapolis, MN
Top Contributor
108 reviews 108 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 12, 2014

My husband and I stayed here while moving across the country. We chose it because it about the right distance for us to stop for the evening and because we had heard that Marriott properties are pet-friendly. Because pets were involved, I had to call in to make the reservation rather than book it online. My call in experience was... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

Dear valued guest, thank you for sharing your experience regarding your visit with us. We apologize for any inconvenience caused during your stay. Please rest assured that your comments have been shared with our Executive Team in an effort to improve our service. Thank you again for your time and we hope you allow us another opportunity to serve you... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed November 5, 2014

Overall stay was very good, but the service at the restaurant was excellent. Amber and Carol took care of our party of three during dinner and breakfast next morning. Virginia at the front desk was very nice also and spoke great Spanish. Happy to have met them all.

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Little Rock, Arkansas
Top Contributor
155 reviews 155 reviews
10 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 4, 2014

Stayed one night for business. Hotel is clean. Everyone on staff was very friendly. The bar was understocked and understaffed. Prices for drinks seemed very high. They were offering a beer special but didn't have any of that beer available. I went down to the snack shop area but found it to be almost empty of things to purchase. This... More 

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Sandi S, General Manager at Courtyard by Marriott Fort Smith Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. Please be assured that we will take immediate corrective steps to avoid such issues in the future. We value your business! Thank you again for your time. More 

Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 24, 2014

This property was very clean and the staff was extremely friendly. One street away from the nightlife of down town Fort Smith. I would recommend this to anyone in need of a nights stay or more. Marriott hotels have their stuff together !!

Was this review helpful? Yes 2
San Antonio, Texas
Top Contributor
513 reviews 513 reviews
36 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed August 13, 2014

This hotel has a convenient location to downtown sites and has good parking as well. The downstairs lobby and seating are large and roomy and nice decor. The front desk day staff was very welcoming and efficient. They have nice containers of fruit water for guests which was very refreshing after a long drive. We had reservations for two rooms... More 

Was this review helpful? Yes 2
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Additional Information about Courtyard by Marriott Fort Smith Downtown

Address: 900 Rogers Avenue, Fort Smith, AR 72902
Location: United States > Arkansas > Fort Smith
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Fort Smith Downtown 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Courtyard By Marriott Fort Smith Downtown Hotel Fort Smith
Fort Smith Courtyard
Fort Smith Marriott
Courtyard Fort Smith Downtown
Hotel Style:
#7 Business Hotel in Fort Smith

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