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Residence Inn Fort Smith

3.0 of 5
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3005 South 74th Street, Fort Smith, AR 72903
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Residence Inn Fort Smith
Best prices for: 1 room 1 guest
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Ranked #7 of 22 Hotels in Fort Smith
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83 reviews from our community

Traveler rating
    40
    30
    8
    3
    2
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30
9
2
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omaha, Nebraska
Top Contributor
125 reviews 125 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I arrived and was given a suite per my online request. The staff was doing their shift change so I had to wait a while for fresh coffee to be made, but it was made shortly thereafter. The room was similiar to other Residence Inns, however, the appliances were dated (white) and the sofa/chaise had a large, dark stain on... More 

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Largo, Florida, USA
Top Contributor
109 reviews 109 reviews
44 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Assuming you have stayed at a Residence Inn before you will find this property to be exactly what your expecting. Friendly staff, good breakfast and space in the room to get some work done. I was a little bummed the pool was still closed but the basketball court was open and that's always a bonus.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 16, 2015

I have stayed at this hotel on business for over 5 years and typically stay from November to April 4 nights per week. The special group that works there have always made me feel special and appreciated. They are always ready to help, support and impress. I would recommend this hotel for business or pleasure. JF

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Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2015 via mobile

Pulled in late on the 10th and was warmly received. My cargo van held valuable things and the front desk was accommodating - she put me in a room where I could see my vehicle. The room was spacious, clean and just what I needed that evening. On the 11th there was ice and the staff was helpful to keep... More 

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Gates Of The Arctic National Park and Preserve, Alaska
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 11, 2015

We were happy with the room and slept well here. Lobby area, while welcoming, had old newspapers and did not have the latest editions (USA Today). Most recent editions were a few days old. Breakfast was okay, coffee continued to run out and personnel was slow in replenishing the items. Handful of other breakfast items were also slow to be... More 

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Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Traveler, Please accept my sincerest apologies for the issues that you encountered at breakfast in our hotel. Rest assured, we try very hard to ensure that all guests receive an enjoyable experience. I can with good assurance advise you that the slowness to replentish items in the breakfast was myself. I am in the process of diving into... More 

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2015

Stayed here twice in 2014, the first time was great, but I think the management may have changed. The people who work there now are extremely rude. Will not stay again in the future. I do like the location, but I'll probably stay at another hotel in the area because the manager Tom is a piece of work.

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Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Guest, Please accept our sincerest apologies. I am the manager Thomas, and do not recall any interactions that are referenced in the review above. It would be my pleasure to speak with you personally regarding your stay, as we take great pride in being recognized in the top 20% of all Residence Inn by Marriott hotels in guest... More 

Hot Springs
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

very nice hotel, excellent staff, clean and comfortable rooms. Good breakfast, and surrounded by restaurants. Easy access to the interstate, nice stay! Good location after an Arkansas football game. Will defiantly stay again.

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Top Contributor
52 reviews 52 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 9, 2014

The room was clean and comfortable The managers gathering in the evening was very nice they made stew and cornbread It was fabulous The staff went out of their way to make things nice. The breakfast was very well put together and good We would highly recommend staying here and when we return to the area again to work we... More 

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Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 16, 2014

The Marriott hotel chain is a well practiced, well run organization. I have always enjoyed their extra expertise and level of care. This Inn was typical Marriott. Breakfast was well presented and good.

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Olathe, Kansas
Top Contributor
69 reviews 69 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 8, 2014

Picked this Residence Inn based on need for two bedroom suite. Marriott properties are very consistent as well. This hotel is the older style Residence Inn, but is well kept. we were on the middle floor and well away from the elevators, so was quiet. Check in was friendly but slow. The breakfast was a little less than what we... More 

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