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Residence Inn Fort Smith

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3005 South 74th Street, Fort Smith, AR 72903
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1 room 1 adult
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Residence Inn Fort Smith
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98 Reviews from our TripAdvisor Community

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Oklahoma City, Oklahoma
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was located in a nice area on Rogers Ave .Easy to find and near a good number of restaurants and stores. The staff was very friendly and professional. The room was well equipped and cleaned very well .

Helpful?
Thank Terps007
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Thank You so very much for taking the time to let us know how we are doing!!! More 

Wichita, Kansas
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The kitchenette is well equipped (even had a can opener) and the dishwasher in the room was very helpful. Sofa bed was comfortable enough though not great, tv units in both the living space as well as the bedroom, breakfast spread is awesome and constantly refilled. The hotel is on the main road (although the entrance can be a little... More 

Helpful?
Thank poulami7
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Thank you for taking the time to recognize our team and hotel. We appreciate it!!! More 

Virginia Beach, Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016 via mobile

Older hotel located behind a great fitness center that is free to patrons. Centrally located with very friendly staff and great breakfasts! My only complaint is the basket ball court and how the hotel rooms are located. A group of teens stayed and had a basketball tournament that interrupted sleep thst was needed for late night work shift. Why would... More 

Helpful?
Thank TravelRDNo
OKLA
Level Contributor
138 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed October 20, 2015

This is an older-style Residence Inn across from Mercy Hospital. Olive Garden and Red Lobster are right next door, Texas Roadhouse is 1/2 block away and there are several chain restaurants along Ft Smith's busiest street. The breakfast is typical Res Inn fare, good and with a variety of options. The mattress and pillows were too soft for my taste,... More 

Helpful?
Thank rsfred
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Dear Guest, Thank you so very much for your feedback. I will share your comments with our team. We look forward to your next stay with us. Sincerely, Thomas More 

Collierville, Tennessee
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed September 28, 2015 via mobile

Quality of hotel was below brand standard, location was good very near food and shopping. At check in we asked for a infant bed and we told it would be on its way up (it was 10 pm.) after waiting 30 minutes went back to front desk and was told one wasn't available. Would not stay again.

Helpful?
Thank Chris B
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Morning Mr Burcky, Please accept my apologies for the wait that our team made you encounter. I will follow up with our team to ensure that we are better at this. Should your travels bring you back to Fort Smith, Please feel free to reach out to me and I will personally assist. Sincerely, Thomas More 

New Orleans, LA
Level Contributor
156 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed September 26, 2015

Residence Inns are our choice as we travel just because they are always clean with comfortable beds. Having a separate sleeping area is nice. The staff is always friendly and Informative, When asked for non chain recommendations for dinner, they provided several. We know that we will get a good breakfast. One of the items at breakfast was a cheese... More 

Helpful?
Thank Johnny Rae H
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

THANK YOU for the Great feedback!!! We look forward to seeing you the next time you are in Fort Smith. Sincerely, Thomas More 

Maryland
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

My entire family visited this hotel from Sept 4-7 to celebrate my Grammy's birthday. We reserved 4 rooms, one a 2bd room and the rest studios. Prior to arrival, I called to make sure our rooms were together. When I arrived I was told that we didn't have rooms together and since it was a sold out weekend, they only... More 

Helpful?
Thank vivo1970
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon, Thank You so much for your response above, I have reviewed all of your comments with our teams. Unfortantely, sometimes people do smoke in our hotel. Should your travels bring you back, we look forward to assisting you. Sincerely, Thomas More 

Culver City, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 1, 2015

Staff was friendly. Room was clean but tub had rust around the drain. Breakfast available from 7-10 and consisted of various cereals, oatmeal, sausage, biscuits and gravy, something that tried to be a cheese omelet, pastries, bread and english muffins to toast, bagels, make your own waffle, yogurts, juices and coffee with various flavored creamers - no tea. There is... More 

Helpful?
Thank khar3
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon guest, Thank you for the comments regarding our team! I will share them tomorrow morning with everyone. We look forward to seeing you again the next time you are in Fort Smith Sincerely, Thomas More 

Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 19, 2015 via mobile

Very convenient location but property is getting run down. Went into my room and smelled cigarette smoke. Called front desk and the lady said we don't have any smoking rooms. I said you do now. She politely moved me to another room. For the price I will probably find a newer property next time I'm in Fort Smith.

Helpful?
Thank Glenn J
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Morning Traveler, Thank You for the feedback. Unfortunately, sometimes we have people smoke in our suites. We do try our best to clean the air out prior to another guest checking in. Should your travels bring you back, we hope that you consider coming back. Sincerely, Thomas More 

Knoxville, Tennessee
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 23, 2015

I'm a Diamond Hilton member and for the most part only stay at Hilton properties. On my recent business trip, the Homewood Suites was sold out. I chose to give the Residence Inn a try. I was pleased with my stay. My bedroom wasn't as large as a Homewood suite, but the living room/kitchen area was a good size. The... More 

Helpful?
Thank Aaron J
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Traveler, THANK YOU for the great review!!! Sincerely, Thomas Forthofer More 

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