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All 23 Fort Smith hotels

Holiday Inn Express Fort Smith

2.5 of 5 Hotel   |   6813 Phoenix Ave., Fort Smith, AR 72903
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Ranked #7 of 23 hotels in Fort Smith
A recent review
5 of 5 stars reviewed 6 days ago
edmcclard Rogers, Arkansas
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59 people have reviewed this hotel

Traveler rating
    29
    18
    6
    5
    1
See reviews for
16
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4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Rogers, Arkansas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

It started with the check in with John Hesselrode, He was very thorough with the check in and explained his property to me to the T. The room was nice and clean as a hotel GM the first thing I did was try and pick the room by doing the basic GM walk thru. Upon completion of the room breakdown... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for the first week of April. The hotel staff was friendly and attentive. The room was clean and the bed was comfortable. The shower had good pressure and hot water. Air conditioner worked good. The staff also gave good information on local restaurants to eat at.

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Las Vegas, Nevada
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our group of 4 stayed here for 1 night in early March. The rooms were clean & the beds very comfortable. Thankfully, the air/heating units worked quietly and quite well. Prior to checking out I went to the front desk to ask for assistance. Alicia was at the front desk. As she was helping me, another guest ignored that I... More

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Owasso, Oklahoma
1 review
1 of 5 stars Reviewed 3 weeks ago

My party consisted of 4 adults in that booked 2 king rooms for 3 nights. We checked in late on Thursday night and immediately smelled cigarette smoke (the entire hotel is non-smoking) as soon as I stepped into my room. There were teenagers partying loudly in the room next to mine. I called the front desk, Ben told me that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fort Smith, responded to this review

Dear April D, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail... More

Bartlesville, Oklahoma
Top Contributor
111 reviews 111 reviews
77 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed February 13, 2014 via mobile

We spent two nights here in February. The hotel was conveniently located. Our room was excellent. The breakfast was perfect. The staff was friendly. The WiFi was fast and reliable. We will stay here again.

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Surfers Paradise, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2014

Stayed at the Holiday Inn Express while Driving Through the US of A in December 2013. The Room (Suite) was very spacious and comfortable, the breakfast satisfying with a good selection. Location was very good with shopping/fuel closeby. Staff were gracous as was the Manager.

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Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2014

Room was good and clean everything was as expected. Check in was fast. The breakfast was very good. I booked the room on hotwire. The only problem I had was 1 key didn't work but I didn't bother to ask for it to be fixed.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 1, 2013

This property is very clean hotel. The employees was very nice even at 2am. My daughter enjoyed the indoor pool the most and I did also because it gave her something to do I stead of being trapped in the room.

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Fairview, Oklahoma
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2013

We went on a fall foliage trip on the motorcycle and decided to use our points for lodging. The hotel doesn't make money on us but the gave us first class treatment regardless. Even upgraded us to a suite! Great restaurant recommendation from the desk clerk. Hotel is well run in every way. Very clean. Well supplied and very comfortable.

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Sulphur, Oklahoma
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 20, 2013

This was our 40th wedding anniversary and I made note of that when I made the reservation. We had a good day traveling the Talimena Drive but couldn't find a room in that area so we drove to Ft. Smith. I selected Holiday Inn because I thought we would receive better than average accommodations. Boy was I wrong. The room... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fort Smith, responded to this review

Dear Daryl C, Thank you for posting a review of our property. We were sorry to learn that you were disappointed with your stay due to the accommodations and fitness center, as we always strive to provide a unique experience to all our guests. Nevertheless, we sincerely hope that you will afford us another opportunity to showcase our usual levels... More

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Additional Information about Holiday Inn Express Fort Smith

Also Known As:
Holiday Inn Express Fort Smith Hotel Fort Smith
Holiday Inn Express Fort Smith Hotel
Holiday Inn Fort Smith
Fort Smith Holiday Inn
Address: 6813 Phoenix Ave., Fort Smith, AR 72903
Phone Number:
Location: United States > Arkansas > Fort Smith
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Fort Smith
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fort Smith 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Fort Smith Executive Park. We offer 63 beautiful and spacious rooms, including 6 suites, all of which have the new Simply Smart Bedding Collection. All of our rooms have free high speed cable and wireless Internet access. Start your day with our free Express Start Breakfast. Enjoy some light snacks in the evening at our Hospitality Reception served Monday through Thursday. Take advantage of our indoor pool and spa, business center, fitness center, and guest laundry. Conveniently located by the Fort Smith Regional Airport the Holiday Inn Express Fort Smith Executive Park is the place to stay when visiting Whirlpool Corp., OK Foods, Trane, Rheem Mfg., Baldor Electric Co., Golden Ventures (formerly Beverly Enterprise), Gerber Products, Aire Systems, University of Arkansas at Fort Smith, Bekeart Steel, St. Edwards Mercy Medical Center, Fort Smith Historic District and other local businesses and attractions. We look forward to having you as our guest here at the Holiday Inn Express Fort Smith Executive Park. ... more   less 
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