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All 23 Fort Smith hotels

Comfort Inn & Suites - Fort Smith

2.5 of 5 Hotel   |   6500 Rogers Avenue, Fort Smith, AR 72903-3950 (Formerly Fort Smith Inn & Suites)
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96%
Ranked #3 of 23 hotels in Fort Smith
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
stephanie h Bella Vista, Arkansas
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77 people have reviewed this hotel

Traveler rating
    58
    17
    0
    1
    1
See reviews for
21
16
5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Bella Vista, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Comfort Inn and Suites Friday and Saturday night. Excellent hotel very clean very customer service oriented. Breakfast buffet was excellent. I would stay there again and recommend it to others. Thank you for the wonderful stay.

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After reading TripAdvisor reviews, we chose this hotel for our stay in FT. Smith for the night. One review stated this was the best Comfort Inn EVER! I agree. Everything seemed clean and fresh, well organized and oh so comfortable! Breakfast was fresh and delicious and service was superb. Stay here!

Was this review helpful? Yes
Desiree A, General Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Dear Ms. PeggyS30024, Dear Ms. PeggyS30024, Thank you again for choosing our Comfort Inn & Suites for your lodging needs! We can't thank you enough for sharing your experience with us and the entire Trip Advisor family. We put a real effort into making sure our guests feel valued and appreciated and it's a delight to know that it shows!... More

houstonburbs
Top Contributor
202 reviews 202 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed March 15, 2014

We were not impressed at all. We expected much better for the price we had to pay. Room was ok.....never could figure out the cooling/heat system. Too small shower curtain allowed water all over the bathroom after each shower. Lots of outside noise led to restless night. Now I know why we never stay at this hotel chain.

Was this review helpful? Yes
Desiree A, General Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Dear Ladybugtx76, Thank you for taking the time to complete our online survey regarding your recent stay at our Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your experience with us on your recent visit. I have shared your comments with my Executive Head Housekeeper and we are... More

Little Rock, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed February 9, 2014

I really liked the size of our room at this hotel. We booked a 2-room king suite and it was spacious, big enough for 6 people. Usually when we travel as a family, we have to book two rooms, so it was nice to be in one that was big enough for all of us. It consisted of one large... More

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Desiree A, Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Thank you for taking the time to write a review. I truly appreciate the detail of your review. It allows us the opportunity to improve our hotel and offer better customer service. Thank you again for your business and detailed review. We hope to see you again soon. More

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

I traveled to this hotel on business along with another 30 people who were flying in for a meeting at a different site. We accidentally booked rooms in two business names(I was an invited speaker) and the staff had no issues cancelling one room at 7 pm the night of arrival. They gave a full refund and provided a letter... More

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Desiree A, Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Thank you for taking the time to write a review. We truly appreciate you and your business. We loved having your group and hope to see you again soon. Thanks More

Pikeville, Kentucky
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2014

When I come here it is for a week at a time. This is the only place I have stayed and the only place I plan on staying at. My room was huge thanks to being a rewards member. There are numerous big name restaurants that are very close. The road is a little tricky to get on due to... More

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Lisa W, General Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Dear KG2314, Thank you so much for your loyalty to our brand! Please know that it's guest like you that continue to motivate us as a team to consistently work on putting the “H” in Hospitality. I will share your enthusiastic reply with our entire staff! From all of us, thank you! Yours In Hospitality, Desiree Arizmendi More

Rogers, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2014

I cannot say enough about this hotel. Not only are the rooms very comfortable, but the service is second to none - Desiree and her staff go above and beyond to make you feel at home! I said it before and I will say it again, when you arrive you are at home. I have stayed in a number of... More

Was this review helpful? Yes
Desiree A, Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Thank you so much for the wonderful review! We truly appreciate you and your business. Hope to see you again soon! More

Georgetown, Texas
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2013

Reservations were ready as requested, two rooms as close together as possible. Our family arrived in separate cars, and all were accommodated immediately in adjoining rooms. The staff was friendly and helpful with dinner recommendations; the beds were great; and breakfast menu selection was better than usual. The hostess accommodated not only families but a large sports team (well-behaved and... More

Was this review helpful? Yes
Lisa W, General Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Dear Ms. Helen J, Thank you so much for taking time from your day to share your positive feedback! Our team takes pride in providing exceptional service. I'll be sure to share your experience with my staff! If you and your family are in town again, please be sure to include us! Have a blessed New Year! Most Sincerely, Desiree... More

Newark, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

Highly recommend this hotel. Exceptional service, friendly staff, ultra-clean modern non-smoking rooms, and the most comfortable beds I've ever had the pleasure to sleep in. Definitely want to find out what beds they use because I want one for my home! Didn't have a reservation, and, on a weekday, they only had three suites available...with the quality of this hotel,... More

Was this review helpful? Yes 1
Lisa W, Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Thank you so much for the wonderful review. We value you and your opinion and appreciate you taking the time to post a review. Hope to see you again soon:) More

New Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2013

From the minute I arrive until I left days later I felt pampered. Every employee I encountered greeted me with a smile and their full attention. And I agree with other posts. The room was spotless and the bed better than my bed at home. My only complaint was the noisy older heater/ air conditioner. But, it worked.

Was this review helpful? Yes 1
Lisa W, General Manager at Comfort Inn & Suites - Fort Smith, responded to this review

Dear Canyongeezer, Thank you for taking the time to share your experience with us and others! It is our goal to make each of our guests feel welcome and appreciated. On behalf of our entire staff we thank you for recognizing our attention to detail and hospitality. If your travels ever bring you through our hometown of Fort Smith, we... More

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Additional Information about Comfort Inn & Suites - Fort Smith

Also Known As:
Comfort Inn And Suites - Fort Smith
Comfort Inn & Suites - Fort Smith Hotel
Comfort Inn & Suites - Fort Smith Hotel Fort Smith
Address: 6500 Rogers Avenue, Fort Smith, AR 72903-3950 (Formerly Fort Smith Inn & Suites)
Phone Number:
Location: United States > Arkansas > Fort Smith
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Fort Smith
#2 Business Hotel in Fort Smith
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites - Fort Smith 2.5*
Reservation Options:
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