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All 23 Fort Smith hotels

Candlewood Suites Fort Smith

2.0 of 5 Hotel   |   7501 Madison Street, Fort Smith, AR 72903
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85%
Ranked #6 of 23 hotels in Fort Smith
A recent review
5 of 5 stars reviewed 2 days ago
Michael O Fayetteville, Arkansas
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28 people have reviewed this hotel

Traveler rating
    22
    2
    0
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See reviews for
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Fayetteville, Arkansas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Nice hotel to return to.Its like being at home. Welcomeing helpfull staff. Always glad to see me come back.Very nice rooms with plenty of room. Full kitchen is well stocked. Bed is very comfortable ,great nite sleep.

Review collected in partnership with this hotel

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Little Rock, Arkansas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have traveled for years both leisurely and with my job and Candlewood Suites of Fort Smith is hands down one of the Best Hotels in AR. The Staff -Brandon, Ms Jeannie and Will are always smiling and go the extra mile to accommodate any requests or concerns to make your stay comfortable. When you leave in the morning the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
brandonweeks, Guest Relations Manager at Candlewood Suites Fort Smith, responded to this review

Kim, Thanks so much for taking the time to write this fantastic review. Our motto here at Candlewood is "May all who enter as guests, leave as friends." We try our absolute best to apply that philosophy everyday. We appreciate you recognizing our efforts. Thank you also for acknowledging our outstanding housekeeping staff, they truly are some of the best.... More

Mena, Arkansas
1 review
5 of 5 stars Reviewed 3 weeks ago

It was clean. The staff was very nice and helpful. The suites all had kitchens which was nice. The bed, for my husband and I, was not very comfortable but everyone likes a certain amount of firmness/softness, so that can't be the hotels fault. Overall, it was a really nice 3 day stay.

Was this review helpful? Yes
brandonweeks, Guest Relations Manager at Candlewood Suites Fort Smith, responded to this review

danabojang, Thank you so much for the review. We're so grateful you and your husband chose our hotel. Your feedback in regard to the firm mattress is noted. We'll certainly take it into consideration as we replace mattresses going forward. We're glad you enjoyed having a kitchen in your room! We so look forward to your next stay! Regards, Brandon... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My daughter had to have surgery and we live too far away from the hospital. Therefore, we decided to find a hotel for our first night after. Check in for this hotel is normally 3PM and I was super concerned we would be done before check in and have no where to go, so I called to speak with the... More

Was this review helpful? Yes
brandonweeks, Guest Service Agent at Candlewood Suites Fort Smith, responded to this review

Amber, Thank you so much for taking the time to write this gracious review. It truly means a great deal to all of us. Experiences like yours encourage and inspire our entire team to be their best. We're so glad everything went well for your daughter. We look forward to your next stay with us. Sincerely, Brandon Weeks More

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

The front desk manager, Will Melendez was very accommodating. We had some issue during our travel which caused us not to arrive on time and Will worked with us on accommodations and charges. He was very willing to make sure our stay was stress free and relaxing. The reason we chose Candlewood is because they were pet friendly. The reason... More

Was this review helpful? Yes 1
Johnston, Iowa
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

I have stayed at a lot of IHG hotels but always considered the Candlewood Suites brand to be the poor relations of the group. Not anymore after this stay. I was expecting old and rundown and got a new and updated. The room had a full kitchen with new appliances. The bed was IHG standard comfort. I looked for something... More

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 23, 2013

My first experience here, and definitely my last... I have never been treated so poorly by a hotel staff member EVER.. and I stay in hotels more than 200 nights a year. My reservation was made by my assistant, and confirmed my room was on a lower floor and NON SMOKING. Well obviously calling to confirm or even making a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Fort Smith, responded to this review

Dear brandipw_apn, Thank you for your review regarding your recent stay at the Candlewood Suites Fort Smith, AR. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Dhan M Case Manager IHGCare More

oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2013

On our return from vacation we were delayed in Atlanta and got back to Ft. Smith after midnight. We booked a room at the Candlewood while waiting for our flight. It was very clean and the employee on duty was very nice and helpful. We left fairly early the next day and was well rested and thankful that we decided... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 25, 2012

I recently had to stay here twice in one week due to family health issues and a funeral. First of all, I think the rooms were very nice and clean. My only complaint is that the second time we stayed here, we had to stay on the smoking floor because that was all that was available. The room itself was... More

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Little Rock, Arkansas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 20, 2012

I stayed in Candlewood Suites Ft. Smith for a business trip this month. When I checked in I asked for a top floor room, or a quiet room because I was working nights. They could not accomodate because they said they were full, and many of the guests had been there since December. I was put next to a room... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Candlewood Suites Fort Smith, responded to this review

Dear PersonOFone, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

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Additional Information about Candlewood Suites Fort Smith

Also Known As:
Candlewood Suites Fort Smith Hotel
Candlewood Suites Fort Smith Hotel Fort Smith
Address: 7501 Madison Street, Fort Smith, AR 72903
Phone Number:
Location: United States > Arkansas > Fort Smith
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Fort Smith
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Fort Smith 2*
Official Description (provided by the hotel):
Welcome to Candlewood Suites Fort Smith. Located just a few short miles from major corporations such as O.K. Industries, Planters Company (Kraft), Baldor Corporation, Coca Cola Corporation, Mac Steel, Gerber Products, Whirlpool, and Georgia Pacific, this all-suite hotel has all that you re looking for and so much more.Enjoy spacious, well-appointed accommodations that will feel like home. Cook your own meals in a full kitchen, stock up on whatever you need from The Candlewood Cupboard, relax in the overstuffed recliner as you watch one of the movies from our Candlewood Library, do laundry or work out when it s convenient for you.Get more done with business-friendly amenities such as an executive desk with speakerphone, free high-speed Internet, a state-of-the-art business center, and a complimentary daily newspaper.Don t miss area attractions such as the Fort Smith Museum of History and the Fort Smith Trolley Museum.Whether you re traveling for business or for pleasure, you can Consider Us Home. Rely on Candlewood Suites Fort Smith to make your stay one to remember. ... more   less 
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