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Candlewood Suites Fort Smith

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7501 Madison Street, Fort Smith, AR 72903
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Candlewood Suites Fort Smith
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93 Reviews from our TripAdvisor Community

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Richmond, Virginia
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We did an overnight stop with our dog. The suite was very clean and the hotel very dog friendly including the ability the ability to borrow a dog crate at no charge. The suite was very well appointed and we would definitely use a Candlewood suite again.

Helpful?
Thank DJF1958
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Hello DJF1958 we are so pleased that you enjoyed staying with us. We love having the extra crates for our 4 legged furry friends, it make them feel more secure in unfamiliar place. which make the pet parent more comfortable too. We hope to see you again soon, until please travel with care. Jeannie Booker, Sales Director More 

Riverside, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I had a great stay at Candlewood Suites. We had booked a package deal with no changes, but when storms hit Dallas and our flight was cancelled, the hotel let us revise our reservation. The front desk staff were outstanding and extremely helpful. Our room had a full size refrigerator, a stove, microwave and sink. Everything was... More 

Helpful?
Thank Linda P
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Hello Linda P, we are so sorry that your flight was delayed due to the storms, glad you and your daughter were safely here with us at the Candlewood Suites We are very pleased that you and she enjoyed your stay, quality and customer service are what distinguish us from others and we're please that you notice our efforts.We hope... More 

Joplin, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is very clean and close to many nice restaurants. The staff is very friendly. Even if you have an unorthodox request they do their best to accommodate you. The price of the rooms are very affordable.

Review collected in partnership with this hotel

Helpful?
Thank David L
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Greeting David L, we know you have many options in lodging and we are so very please that you choose our Candlewood Suites. We appreciate your feedback, it's what keep us on our toes, and inspires us to keep improving. Until we meet again David, please travel with care. Jeannie Booker, Sales Director More 

Thibodaux
1 review
5 of 5 stars Reviewed 4 weeks ago

So the usual stuff for a motel--clean rooms (especially bathrooms), quick addressing of any problem that crops up, no paperwork problem. But the key is its personnel. Every front dest employee is professional, friendly, and considerate of the guest. No one employed here forgets to say good morning or whatever is appropriate at the time of day, Looking forward to... More 

Review collected in partnership with this hotel

Helpful?
Thank 796alm
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Dear 796alm first let me say I'm very sorry that it has taken so long to respond to your wonderful review. This kind of review is what every hotel strives to hear, so thank you for recognizing our efforts. We always have the goal of exceeding your expectations and meeting all your needs. We are looking forward to seeing you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I was driving to Tulsa from South Carolina, on very little sleep. I reached Fort Smith and couldn't drive anymore. The staff really helped us out, great price options, super clean and very comfortable. It was a very short night, but I would definitely recommend them for any Fort Smith journeys.

Review collected in partnership with this hotel

Helpful?
Thank Samee B
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Hello, Samme B although your stay was a short one, we're so glad to hear that you got rested and ready for the rest of your journey. We appreciate the time you took to post a review that helps us to continue to improve. It is our hope that when you are back in Fort Smith that we will see... More 

Haines City, Florida
1 review
5 of 5 stars Reviewed 5 weeks ago

Will stay there anytime I am in the area. Everything and everyone involved in the operation of this hotel was so friendly and helpful. The room was great and amenities available amazing. The price for several days stay was reasonabie.

Review collected in partnership with this hotel

Helpful?
Thank cranberrybarb
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Dear cranberrybarg. we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Until we see you again, please travel with care.Jeannie Booker Sales Director More 

Worcester, Massachusetts
1 review
4 of 5 stars Reviewed January 4, 2016

Had an excellent time in fort smith last month. Rooms and service are great. There is no room breakfast service though. I would still consider it worthy of money charged. Parking was excellent. Staff is very courteous.

Helpful?
Thank 308puneetg
Candlewood Suit... F, Front Desk at Candlewood Suites Fort Smith, responded to this review

Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MikelS. Guest Services Rep. More 

Oklahoma City
1 review
5 of 5 stars Reviewed January 4, 2016

I travel a lot for business and this place has been the friendliest place Ive been to. They are extremely kind and helpful. I just love the full size kitchen as well. It makes the days I just want to stay inside so much more enjoyable.

Review collected in partnership with this hotel

Helpful?
Thank 843whitneyd
Candlewood Suit... F, Guest Services Rep at Candlewood Suites Fort Smith, responded to this review

843whitneyd! Thank you so incredibly much for your 5-Star review! We are so happy you consider us your Home away from Home, and would have it no other way! I am also pleased that you found our customer service both kind and helpful, It's something our staff takes great pride in. We hope to see you again soon! MikelS. Guest... More 

Sarasota, FL
Level Contributor
5 reviews
5 of 5 stars Reviewed January 3, 2016

Awesome Stay!!! We enjoyed everything. The location met our needs as Mom lives at Chaffee Crossings and having Walgreens and Harps and the restaurants was perfect. We did use our Texas Roadhouse discount! I grew up in Ft. Smith and know the area very well and come often. Since my husband came with me this time, I could think of... More 

Review collected in partnership with this hotel

Helpful?
Thank satche53
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Dear Satche53 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Jeannie Booker Sales Director More 

Springfield, Missouri
1 review
4 of 5 stars Reviewed January 3, 2016

We felt the rooms were very small and lacked nightsatands on each side of the rather small queen beds. The bed was very uncomfortable. After 2 of the 4 nights booked, we checked out and went to Holiday Inn to much more comfortable room. Everyone was very nice but didn't seem to hav e asolution to our dilema of small... More 

Review collected in partnership with this hotel

Helpful?
Thank Dale A
CandlewoodSuitesFS, Director of Sales at Candlewood Suites Fort Smith, responded to this review

Dear Dale A, it saddens me that you had a less than desirable experience here with us at the Candlewood Suites. It would have pleased us to no end to be able to offer you a larger bed and a bigger room, but it just wasn't in our power. Thank you for taking you time to post a review, we... More 

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