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Holiday Inn Savannah S - I-95 Gateway

2.5 of 5
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11 Gateway Boulevard East, I-95 and GA Hwy 204 Exit 94, Savannah, GA 31419
Holiday Inn Savannah S - I-95 Gateway
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Ranked #68 of 113 Hotels in Savannah
A recent review
3 of 5 stars reviewed 2 weeks ago
Dennisandpaula T
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162 reviews from our community

Traveler rating
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    27
    29
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
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  • All months
    (162)
  • Mar-May only
    (48)
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    (52)
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    (30)
  • Dec-Feb only
    (32)
All months
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is lovely. Front desk staff friendly. Restaurant totally unorganized. No coffee cups or cream for breakfast. Service was unacceptably slow. Sat down at 7:55. Received meal at 8:40. And it was not busy. Housekeeping made our bed and emptied trash but did not replenish towels or coffee and did not vacuum or clean bathroom floor. We are platinum elite... More 

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Saint Simons Island, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Convenient location to the interstate. Very clean and staff was courteous. We were most impressed with the pillows. Each bed had 2 soft and 2 firm pillows that were so comfortable. How can I order these? I looked online and was not sure which ones we had.

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Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the new Holiday Inn Savannah S. I-95 Gateway. We are so glad to hear you enjoyed the pillows! Sincerely, Robin M. GM More 

Bethlehem, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 10, 2015

They are undergoing some renovations right now so it is a bit crazy looking downstairs. The staff wise very nice. My room was just remodeled and was in great shape. Very quite area also. The breakfast needs a little more choices though. I did not see really any fruit and only a jug of OJ for juice. Overall a good... More 

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WingateSalesDirector, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the new Holiday Inn Savannah S. I-95 Gateway. We are so pleased to hear that you enjoyed your stay! Sincerely, Robin M. General Manager More 

Statesville, NC
Top Contributor
82 reviews 82 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 1, 2015

Quite impressive! Doesnt appear much on the outside but the hotel itself is very nice - large, open lobby, nice bar and breakfast area. Brand new so obviously quite nice in terms of the property condition & rooms. Recieved recognition for my status, given a premium king room - quite nice, including the Jacuzzi tub. Tucked in with a bunch... More 

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WingateSalesDirector, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, Thank you so much for taking the time to comment on your recent stay at the new Holiday Inn Savannah S. I-95 Gateway. We are so glad to hear that you enjoyed your stay!! Sincerely, Robin M. GM More 

Savannah, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2015

Excuse the dust and understand the Hotel has just opened on Dec. 29th. This property has a nice restaurant, with a great Chef and a nice bar with a great Bartender. All the front desk employees are very friendly. Considering they are all trying to get things organized, it's a beautiful property.

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WingateSalesDirector, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, We sincerely appreciate you taking the time to comment on your recent stay at the new Holiday Inn Savannah S. I-95 Gateway. My staff and I continually strive to exceed our guests' expectation. We are so glad to hear you enjoyed your stay! Sincerely, Robin M. More 

Waynesville
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 19, 2014 via mobile

We have stayed at this Holiday Inn Express several times over the last few years. At first we totally loved it but the last couple of times before this we were considering changing hotels as we saw mold in the bathrooms and other areas that weren't cleaned properly. We gave them one last try and were pleased by the improvements... More 

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Sharon H, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

I appreciate so greatly that you gave us another chance and that you were satisfied with your experience. We utilize all feedback for improvement of products and services and hope you will continue to stay with us. Thank you for your business! Sincerely, Sharon H General Manager More 

Florida
1 review
2 of 5 stars Reviewed November 26, 2014

I have stayed at this hotel about 6 times and have seen it go down hill. I was assigned the same room on this stay I was in during my last stay, which was 3 weeks ago. When I checked after the previous stay I told the manager on duty that one of the sink faucets did not work at... More 

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Sharon H, Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, I am very disheartened to hear that you had this experience at our hotel. Please know that in answer to your question, we absolutely do care about maintenance and up keep of our product and excellent service for our guests. The front desk agent did pass on to me your comments for me to reach out to... More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 22, 2014

This property was older and renovated. Not poorly, but you could see places where things had just been painted over instead of being replaced. It was still a nice clean property. I would stay at this location again.

Was this review helpful? Yes
Sharon H, Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Thank you for your feedback and know that we are working to improve products and services every day. We appreciate your business and hope you will stay again in the future. Sharon H General Manager More 

Orlando, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2014

Can't say enough goods things about this HIEX. Large, clean, well appointed suite. The breakfast offering was ample to start one's day. Lots of dining options in the area, as well as service/gas stations. Easy access to I-95 and I-16 for a very short drive to the historic district. The staff at this hotel was friendly & helpful. Special shout-outs... More 

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Sharon H, Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Thank you so much for the awesome rating and praise in your response! I will ensure that those associates know how much you appreciate their great service and we greatly appreciate your business and hope to see you again soon! Sharon H. General Manager More 

Spring Hill, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2014

The hotel and grounds were nice, but there were little things wrong. Standard pillows on a king bed looked small, no additional toiletries on the second day, coffee was very weak for breakfast. It appeared they were trying to cut costs. The room was a king suite and it was very nice, even had a jacuzzi tub.

Was this review helpful? Yes
Sharon H, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Thank you for taking the time to give feedback on your stay. I am glad that you enjoyed our spacious suits and Jacuzzi tubs but am so sorry to hear that your amenities were not refreshed on your second day! We certainly do not find that acceptable and apologize that you experienced that. IHG corporate does have a standard for... More 

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