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Holiday Inn Savannah S - I-95 Gateway

2.5 of 5
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11 Gateway Boulevard East, I-95 and GA Hwy 204 Exit 94, Savannah, GA 31419
Holiday Inn Savannah S - I-95 Gateway
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Ranked #74 of 114 Hotels in Savannah
A recent review
5 of 5 stars reviewed 3 days ago
Patty B Lake Worth, Florida
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lake Worth, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Close enough to historic Savannah that going back and forth was not a problem. Front desk was very pleasant both checking in and out. Looks like it is remodeled and it's nice. Very nice for the price. Booked it through trip advisor/Expedia and it was fast and easy with no problem.

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Western North Carolina
Level Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We found this late in the evening ( 10:00) after several others in the area were full. We usually stay in Holiday Inn Express, so this full service HI was new for us. We booked the very last room-- a suite, which we really didn't need, but the space was nice. We had our own Breakfast food, so all we... More 

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Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Maggie'Girl, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. I so glad to hear you finally received the Kindle. Sorry about the confusion with the shipping... More 

Savannah, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We took our grandkids to a ball game and chose the hotel because you would think having the name Holiday Inn it would be a first class hotel wrong it wasn't. Before I give an description I will say the lady that checked us was very nice and helpful other than that a booking was a wash out our air... More 

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Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

I just wanted to write in to say I was traveling because of a move and stayed here overnite. The room was very spacious, clean and comfortable. The staff was friendly and very helpful. I want to thank especially the manager Robin Mawer. I had an issue with some very loud noises from other guests, it sounded like an argument... More 

Was this review helpful? Yes
Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Robin M. GM More 

Atlanta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

First of all I am a Priority Club Member and reserved a room for June 20, 2015, I called the night before to inquire about early check in and was told that I should call one hour prior. Well I tried calling twice on my way in from Atlanta but no one answered the phone, so I showed up at... More 

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Kim R, Director of Sales at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, I am very disheartened to hear that you had this experience at our hotel. As an IHG Rewards member you are our most valued guest. This is not typical of the service we strive to provide so we appreciate the feedback and the opportunity to improve. Thank you for choosing to stay with us and I hope... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy off-on to I-95. Nice clean room with tons of fluffy pillows on the bed. Was greeted politely at check-in. Would definitely stay here again next time we drive North. Only complaint is that HI doesn't have the free hot breakfast like the HI Express does.

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Kim R, Director of Sales at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to comment on your recent stay at the new Holiday Inn Savannah S. I-95 Gateway. We are so glad to hear you enjoyed your stay and appreciate the feedback! More 

2 reviews
4 of 5 stars Reviewed May 23, 2015

This is a really nice place to stay when traveling. Not real far off I-95. The staff was really really nice. I made a mistake and reserved the wrong room. I wanted a handicapped room, but I didn't know that the handicapped rooms could be different. I reserved the HEARING assessable room. It comes with the strobe light warning signals,... More 

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Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Rene R, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Robin M. GM More 

NC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2015

My best friend and I stopped at this HI on the way home from Florida. We had previously paid for a room at the Country Inn, but we asked for a refund because the room was dirty and smelly. We were pleasantly surprised at the HI. Beds were really comfortable, and the room was very clean. We had dinner at... More 

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Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear CarolinaGirl19, We sincerely appreciate you taking the time to comment on your recent stay with us! We are so glad to hear that you enjoyed our new accommodations. I hope we will have the pleasure of seeing you again. Sincerely, Robin M. GM More 

New Jersey
Level Contributor
78 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 11, 2015

This hotel is close to I-95 so a good choice on our drive home from Florida. The room was clean and spacious. It is a newer hotel so the room was in good shape. The check in was a little slow because they only had one person working. I think they should realize they get busy in the evening as... More 

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Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Martysue, Thank you for taking the time to comment on your recent stay. Your comments and concerns are extremely important to us and action will be taken to correct the issues. We are so glad to hear that you enjoyed the new accommodations! I hope you will give us the opportunity to serve you in the future. Sincerely, Robin... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 5, 2015

Hotel is lovely. Front desk staff friendly. Restaurant totally unorganized. No coffee cups or cream for breakfast. Service was unacceptably slow. Sat down at 7:55. Received meal at 8:40. And it was not busy. Housekeeping made our bed and emptied trash but did not replenish towels or coffee and did not vacuum or clean bathroom floor. We are platinum elite... More 

Was this review helpful? Yes 2
Kim R, General Manager at Holiday Inn Savannah S - I-95 Gateway, responded to this review

Dear Dennisandpaula, Thank you for taking the time to comment on your recent stay at the Holiday Inn Savannah S. I-95 Gateway. Your input is very important to us and we are taking action to improve our services in the restaurant and lounge. I hope you will give us another opportunity to serve you in the future. Sincerely, Robin M.... More 

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