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Residence Inn Savannah Midtown

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5710 White Bluff Road, Savannah, GA 31405
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1 room 1 guest
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Residence Inn Savannah Midtown
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ocean Springs, Mississippi
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Hotel smells of water damage. Arrived in a rainstorm, not unusual for the coastal south. The parking lot was holding water over ankle deep. No help with unloading in this downpour was offered. The attendant was mopping water up in the lobby. The first room smelled so strongly of mold and must that we asked to be moved. The second... More 

Was this review helpful? Yes
Sandra N, Manager at Residence Inn Savannah Midtown, responded to this review

Dear Susan Thank you for choosing the Residence Inn Savannah . I was disappointed to hear that we did not meet your expectations. We strive to maintain the excellence of standards that Marriott is built on. I will personally look into the issues you mentioned. Please accept my sincere apology for not meeting Marriott standards. We do hope you will... More 

Pasadena, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent a week here, the morning staff were very friendly, always smiling, nice way to start the day. Rooms were good, no problems what so ever. I did have a problem with my room key numerous times but the staff at the front desk were always there to reprogram the card. Our family used the pool every evening and we... More 

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Dear Guest, Thank you for your feedback. We were delighted to hear that your stay with us was a memorable one. We hope that your next visit to Savannah, you will choose the Residence Inn Savannah as your hotel of choice. More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Between the creaking of the floors and the noise of the traffic coming in from the unsealed windows in the room I was staying in, i got little to no sleep. Also, my sheets felt damp as if they had not been dried properly. To add, the wifi was lagging and my connection dropped multiple times. I will never come... More 

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Dear Guest, We were disappointed to hear that your stay with us did not meet your expectations. We strive to make every guest visit a very memorable one. I will discuss the issues with my team to make sure this is not a recurring incident. We do hope that you will continue to be aloyal customer with Marriott. More 

Zebulon, North Carolina
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was in a good location..near downtown and many local eating establishments. We were there for a few weeks on business and we always stay at Marriott properties and this just seems below standards compared to others. I heard the people above us anytime they moved..it seems alot hotels have cheap flooring now and even my house is more quiet... More 

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Thank you for choosing the Residence Inn Savannah while visiting Savannah. We were disappointed to hear that your stay with us was less than what you expected. We do offer a full hot breakfast with, scrambled eggs, oatmeal, sausage, canadian turkey bacon,etc. We apologize for not meeting or exceeding your expectations. We do hope that your next visit to Savannah,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice basic accommodations. Clean and safe environment especially for a woman. Grocery store Publix located right across the street. Shopping mall available about 2 miles away. Vending machines were completely empty. If the company can't service the machines during the weekend then they should pull the machine out.

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Thank you for choosing the Residence Inn Savannah during your visist to Savannah. I see from your comments, the majority of your stay was satisfactory. You mention that the vending machines were empty. I am not sure if maybe you stayed at another property during your trip, but we do not have any vending machines at this property. We have... More 

Charlotte, NC
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here July 31-August 2 for a girls getaway weekend. We stayed in the 2-bedroom suite with sofa bed. The check in was literally 5 minutes. The customer service was great and the staff were extremely nice and friendly. They provided us with a map of the area and recommendations of things to do. There is a Publix and... More 

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Thank you for choosing the Residence Inn Savannah during your visit to Savannah. We were happy to hear that we met your expectations. It was certainly our pleasure having you as our guests. we hope that your next visit to Savannah you will choose the Residence Inn Savannah as your hotel of choice. More 

McDonough, Georgia
Level Contributor
6 reviews
3 of 5 stars Reviewed July 22, 2015

The room was as pictured and to be expected considering the many visitors it has probably had and age! Amenities were decent except there weren't any real comforters on the bed - it was some kind of spongy sheet, a leaking iron, a couple of dents in the refrigerator, signs to tell guests not to hang their clothes from the... More 

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Thank you choosing the Residence inn during your stay in Savannah. We apologize for the inconvenience you experience during your stay. unfortunately we were having problems with the cable. They are switching over to new equipment and software. The glitches that came in to play was not due to a invoice not being paid. we have been working with them... More 

Edgewood
Level Contributor
6 reviews
5 of 5 stars Reviewed July 12, 2015

The facilities were very nice. Staff were kind and helpful. Had a nice pool, Rooms were nice and clean. Definitely would stay again. There was some restaurants and grocery stores near almost across the street.

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

I was very happy to here that your stay with us was great. We look foward to have you and your family stay with us again the next time your in Savannah. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 5, 2015 via mobile

My husband and I typically stay at Residence Inn whenever we travel. We are Marriott Rewards Elite Members and up to this point have only had good experiences. We were on our way to Hilton head for the week, wanted to check out Savannah beforehand. I booked this property online and we had points to use. As we pulled into... More 

Was this review helpful? Yes 2
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

Good Morning, The property is due for renovation soon. This being a holiday weekend and parking lot was much more crowded than normal. We had lots of families here for a family reuions. There were a lot of people in the parking lot making driving arrrangements for all their family members traveling to different functions. I understand this could be... More 

Toledo
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 2, 2015

First off the service was good. Staff was very pleasant during our two days. The room was an average RI room with a small kitchen and living area. The common area/breakfast area is very spacious and accommodating. It is easy to get to downtown Savannah from the hotel and there is shopping nearby. Overall a good experience.

Was this review helpful? Yes
Sandra N, Front Office Manager at Residence Inn Savannah Midtown, responded to this review

We are glad to here that your stay with us was great. We hope that your next visit to Savannah, you will choose the Residence Inn as your choice for accomodations More 

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