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All 112 Savannah hotels

Springhill Suites by Marriott Savannah Midtown

2.5 of 5 Hotel   |   11317 Abercorn Street, Savannah, GA 31419
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67%
Ranked #80 of 112 hotels in Savannah
A recent review
3 of 5 stars reviewed 1 week ago
CSCMSJ Atlanta, Georgia
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164 people have reviewed this hotel

Traveler rating
    58
    48
    22
    24
    12
See reviews for
55
35
10
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Fort Bragg, North Carolina
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW

Just returned from my trip to Savannah , Ga. Stayed at the springhill suite midtown. Several concerns lurk and reside there. 1. Maids steal from your room. An iPhone was taken from one of our rooms. It took several days to get this problem resolve. Thanks for that! The general manager worked within the confines of his authority I guess... More

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Cleveland, Ohio
Top Contributor
50 reviews 50 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed one night at the hotel last week while traveling to Florida. We often stay in Savannah on our route to Orlando, so we chose to stay at this property, even though we have stayed at other Marriott properties in Savannah in the past. I am writing this review somewhat saddened because I always write good reviews of hotels... More

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Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this property one night while in town for business. The location is very convenient if you do not need to stay in the historic district. There are 2 restaurants in easy walking distance and many more within a 3 mile radius. The room was large - with sitting area, micro/fridge, separate desk/workspace area and semi-private bedroom. If... More

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Gina K, Owner at Springhill Suites by Marriott Savannah Midtown, responded to this review

I am truly sorry to hear about your experience at our Springhill Suites Savannah Midtown property. As new owners, we are working quickly to resolve many of the issues you identified in your review. We have a full property renovation scheduled in fall of this year (2014). We would love to have you back and turn your opinion around once... More

Georgia
Top Contributor
167 reviews 167 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We pre-paid for the room upon reservation and expected them to take the credit card info for incidentals at check-in. This hotel held the equivalent of each room night on a credit card (hundreds of dollars) without informing us in advance. To add insult to injury they charged $20/night for valet parking and we never entered the parking garage. We... More

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SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

I don't believe we are the hotel in which you stayed. We do not have a parking garage. I am truly sorry that you did not enjoy the stay at our sister property. Mark Parker More

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

Wow, I expected better from a Marriott brand hotel. First, we registered as a family of 4 people(parents and 2 children) in a King room with pull out sleeper sofa. The mattress was basically springs with material over it and that material did not even cover all the springs - there was HOLES in it! (I have a picture, but... More

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SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you so much for taking the time to let us know about your stay. We recently took over this property, and any feedback from our guests is a huge help. I am truly sorry we did not meet all your needs. I am thrilled to hear about the positive parts of your stay. The new ownership will begin a... More

Orlando, Florida
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 8, 2014

Took a chance on this hotel as my go to places in Savannah were booked... Way below Marriott standards...initial impression was dirty floors, smell of stale, musty carpet and a front desk clerk who barley made eye contact with me...I'm platinum with Marriott so while I didn't expect the red carpet, I thought I'd at least get a warm welcome.... More

Was this review helpful? Yes 2
SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

I am the new General Manager of the Springhill Suites Midtown. The company I work for took ownership just before your stay. I would like to personally apologize for failing to meet your expectations. I can assure you we are working diligently to ensure all of future guests have wonderful experiences with us. We are excited about an impending renovation... More

Byron
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 5, 2014

We were in town for a church conference and all the hotels in the downtown area were very expensive. This hotel was less and included parking and breakfast in the room charge. The room was very comfortable and the staff was very friendly, Sophia was very attentive to our needs. The only regret was that the Jacuzzi was not operational... More

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SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Thank you so much for taking the time to let us know about your stay. I am thrilled that you had such a wonderful stay! I will be sure to let Sofia know she exceeded your expectations! She loves to go above and beyond for our guests. I hope this finds you well and we see you on your next... More

West Chester, Ohio
1 review
3 of 5 stars Reviewed June 4, 2014 via mobile

Our family stayed here while in town for a graduation. Was disappointed in the obvious things for this hotel. It needs an update badly, had kind of a funky smell, the pool, patio and exercise room were small, stark, and didn't seem to be well cared for. The cooked items for breakfast were not good, and they would not replenish... More

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SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

I am so very sorry we did not meet your needs. I am thrilled to here our staff impressed you. I am pleased to say we have a renovation planned for fall of this year. I am confident that once it is completed that we will be exactly what you are looking for. I truly hope we have the chance... More

Senior Contributor
30 reviews 30 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 31, 2014

I stayed one night here and had wonderful service. I had just driven to Savannah only to arrive at a different hotel I had booked via orbits. when I arrived the room was a smoke-filled disaster when I had booked a non smoking room. I was told they had no other rooms so last minute I needed to find another... More

Was this review helpful? Yes
SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

I am so happy to hear that we were not able to meet your needs but exceed your expectations. I looked up the schedule and it was Sam that excelled that night. I will be sure to let him know about your comments. Thank you so much for taking the time to let us know about your experience. I hope... More

Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

We live in central Florida and regularly travel I-95 to the northeast and back. The Springhill Suites Hotel at Exit 94S is a perfect first- or last-day stop as we go north or south. The rooms are always in pristine condition, with fresh white linens and comfortable, quiet air-conditioning. The lobby is spacious with a full hot breakfast included. Indoor... More

Was this review helpful? Yes 1
SAVSH, General Manager at Springhill Suites by Marriott Savannah Midtown, responded to this review

Based on your description I think you stayed at our sister property right at exit 94 off of I-95. We are the midtown location. I am so happy to hear you enjoyed your stay. If you ever visit Savannah for a longer period of time we would love to have you as our guest. Warm Regards, Mark Parker More

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Additional Information about Springhill Suites by Marriott Savannah Midtown

Address: 11317 Abercorn Street, Savannah, GA 31419
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Springhill Suites by Marriott Savannah Midtown 2.5*
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Also Known As:
Springhill Suites By Marriott Savannah Midtown Hotel Savannah
Springhill Suites Savannah
Savannah Springhill Suites

39 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Residing directly off of Abercorn Street, the hotel is conveniently located to many well-known establishments in Savannah - Girl Scout First Headquarters, Armstrong Atlantic State University, Savannah College of Art & Design, St. Joseph's and Candler Hospitals. ... more   less 
Number of rooms
79

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