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Homewood Suites by Hilton Savannah

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5820 White Bluff Road, Savannah, GA 31405
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1 room 1 guest
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Homewood Suites by Hilton Savannah
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522 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Madison, Alabama
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We have stayed at many Hilton properties over the last few years, even a good amount of Homewood Suites. We've always loved our stays! Until this hotel came into play. First of all, the front desk agent, Brittany, is horrible. Her attitude and behavior is disgusting to say the least. She need not have her job anymore. So rude and... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. The dinner selection on Mondays is the only night we serve the crudité and cheese along with... More 

Nashville
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

At first glance, the suite looked just like the online photos. A closer look revealed many indications of the previous guest(s). I normally travel with cleaning wipes and such, but was caught unawares this time. The trip was sort of short notice, and the reservation was made by my supervisor on the morning of my arrival (although opinions differ on... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your recent comment I apologize deeply that you did not enjoy your experience. I have shared your comments with our Executive Housekeeper because I want these issues addressed immediately so they do not happen again. More 

Atlanta, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Roaches in suite. Had room at end of hallway and guests were using the stairwell and the door slammed loud disturbing me when I was sitting in the front room.Went to back room tried to shut the door to drown out the noise and the door fell off the hinges I would like a total refund.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to from other hotels. I will be sure to share your comments with the team to ensure we learn what it is our guest enjoy and items we can... More 

South Coast
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for a 2 night stopover on our East Coast road trip. My party consisted of my husband and I plus our two teenage boys and so we were extremely pleased to see our very spacious suite with a very comfortable king size bed as well as a large pull out bed in the lounge area. Parking... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for responding to our survey. We appreciate your feedback I am happy you enjoyed staying with us; We look forward to staying with us again. More 

Denver, Colorado
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is wonderful. The manager Janet was especially helpful. However I'm disabled. The hotel was newly purchased and they were updating. We were to stay in a disabled suite. It's just not up to standard yet. I'm sure they will get it there, Janet seemed determined to make sure it was done. Unfortunately we didn't get to enjoy their... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Since your stay we have had a new team come in to help us improve our hotel,... More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This would be the perfect place for an extended stay or if you're traveling with a family. The suite I was in offered a very comfortable king bed which had double doors that sectioned it off from the living room area. Though I don't have children, I'd imagine this a perfect set up for parents who want a little privacy.... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for responding to our survey. We appreciate your feedback I am happy you enjoyed staying with us More 

1 review
3 of 5 stars Reviewed 2 weeks ago

We chose to stay here because it was a bit outside of downtown so we would not have to pay a premium, but not too far out. When we first got to our room after check in, the temperature was set at 54 degrees for some reason. I have never entered a hotel room that cold. It took almost an... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Since your stay we have had a new team come in to help us improve our hotel,... More 

philadelphia, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I had great experience with Homewood Suites in my previous travels but this place definitely did not meet my expectations of Hilton brand. I did not feel safe as the doors are outside the building and the room assigned to my family during our stay was right next to a busy street. The sofa and couch were dirty. Carpet are... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future. Since your stay we have had a new team come in to help us improve our hotel,... More 

Orange Park, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

A very pleasant family friendly place to stay. The staff is very helpful and friendly. The rooms are clean and comfortable. The evening reception and dinner is a very enjoyable bonus during the week. Have stayed several times at this hotel and will stay again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for responding to our survey. We appreciate your feedback I am happy you enjoyed staying with us and enjoyed our breakfast and dinner selection; We look forward to staying with us again. More 

Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Quiet. Free wifi. Safe. Clean. Cons: No beer or wine openers in the kitchens. There needs to be designated parking for each building. I had to park across the lot from where my building and walk by myself in the dark and then again the next morning with all of my heavy luggage. Overall, the place is simple. Nothing... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to from other hotels. I will be sure to share your comments with the team to ensure we learn what it is our guest enjoy and items we can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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