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Homewood Suites by Hilton Savannah

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5820 White Bluff Road, Savannah, GA 31405
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Homewood Suites by Hilton Savannah
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Homewood Suites by Hilton Savannah
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451 reviews from our community

Traveler rating
    195
    106
    67
    46
    37
See reviews for
185
100
12
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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  • German first
  • Spanish first
  • Any
English first
  • All months
    (451)
  • Mar-May only
    (134)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (105)
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Luxembourg City, Luxembourg
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

At arrival we found in our room a dirty, not cleaned disgusting toilet. At complaining at the reception, the staff was very unpleasant. Next day the towels and amenities were not replaced. All dishes, cutlery and glasses were in the dishwasher and stayed during our stay in the dishwasher.

Was this review helpful? Yes
Orangeburg, South Carolina
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have read some of the reviews and to my surprise, our visit was most excellent. Check in to check out was provided by a friendly staff, housekeeping was on point, our room was very nice, loved having the kitchen feature because it can be quite expensive for a family of 5 if you have to eat out every day,... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. We are delighted you enjoyed your stay with us. See you soon! More 

Newport News, Virginia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed in a home wood suites in Tampa for six months so i have a fondness for this place. This hotel is kind of hidden but nicely settled. Don't stay near the basketball courts because people shoot ball at 2 am. Average at best. If I stayed here again I would not be near the courts.

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. I am happy you enjoyed your stay with us. More 

Fort Wayne, Indiana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This was the worst experience ever at any hotel! Charged more than originally resrved for. Room was not swept, old food in refrig, kitchen dirty, one of the beds had been laid on, and old french fries in the sofa bed. Next day no maid service at all. Had to beg for towels and toilet paper. The suite was perfect... More 

Was this review helpful? Yes 2
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. I apologize about the rudeness of my staff. I have met with all staff members and ensure this will not happen again. More 

Eatonton, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

While the room was nice, the cooking pots were poor, the coffee maker did not work and when reported, no effort was made to repair it or replace it. Having stayed with other Hilton motels, this one fell way short.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. I have my housekeepers going through the rooms to check all pots and coffee makers to ensure they are working and in good shape. I apologize the housekeeping staff did not fall through with your request. I am diligently working to make sure all guest are taken care of at first request. More 

Tampa, United States
1 review
1 of 5 stars Reviewed 1 week ago

A hotel employee broke into our suite and woke up the occupants of the two bedroom suite with the alleged excuse of delivering a welcome letter. This is a terrible procedure on the part of the hotel, assuming that this was the true motive. Otherwise there was the possibility that the delivery of the welcome letter was just an excuse... More 

Review collected in partnership with Homewood Suites by Hilton

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New York City, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hi, I checked in on Monday at 3:30 and the young lady at the desk was new and very sweet. She informed me that the room was not ready and then her co-worker had a major attitude and told me 20 minutes. I went back after 4 and the nasty one said I told you 30 minutes which it was... More 

Was this review helpful? Yes 2
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. I apologize about your recent stay with us. I really wished you would have reached out to a member of management so we could have made your stay better. I have met with my staff on their rudeness and it has been corrected. More 

Cameron
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has got to be the worst experience on a Hilton property that I have ever had. I showed up on around noon a Monday, after checking in on line the day before. I wasn't expecting my room to be ready, but I stopped in to check anyway. The woman at the front desk told me, very curtly, that my... More 

Was this review helpful? Yes 3
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. I apologize about your recent stay with us regarding my front desk staff. I have spoken to them on this and ensure this will not happen again. More 

Fairfax, Virginia
Top Contributor
85 reviews 85 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

They have a very nice breakfast which is definitely a step up from your normal continental breakfast. They served waffles. The dinner/happy hour was nice and they served beer and wine which is a plus. When we got to our room they had a bag of microwave popcorn for us which the kids loved! The rooms had been remodeled but... More 

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments and staying with us. We can't wait to welcome you home. More 

Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The price for the suite was very reasonable and the breakfast was very good. The manager's reception food and drink was a surprise and we dropped in every day it was available. There were a couple of glitches with housekeeping but nothing serious. If we go back to Savannah we will be happy to stay again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Saundra L, Front Office Manager at Homewood Suites by Hilton Savannah, responded to this review

Thank you for your comments. We are delighted that you enjoyed staying with us. Can't wait to welcome you home. More 

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