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Marriott Savannah Riverfront

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100 General McIntosh Boulevard, Savannah, GA 31401
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Marriott Savannah Riverfront
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Marriott Savannah Riverfront
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1,084 reviews from our community

Traveler rating
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    378
    211
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211
349
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263
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Tony, our luggage assistant, was the best!! He made sure we were all packed and safe! The room was beautiful and clean! Great view and just steps from River Street!! We had a girls weekend and we felt safe and comfortable. It was easy access off I95 and just minutes from shopping. We'll be back soon!

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed yesterday NEW

I am a loyal Marriott customer and this was the worst one I have stayed at. There was a huge line when we were checking in because there was only one person working the front desk at 4pm. The gentleman who checked us in informed is that the concierge lounge was closed on the weekends. He said he'd give us... More 

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

The staff was excellent here and so friendly, especially to our "rambunctious" kids!! Tony, our bellman, was exceptionally awesome! The family loved it here. We booked a suite which was a great size for our four person family.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Bellhop, Tony, helped us as we checked in and unloaded our car. We hand so much luggage and Tony didn't seem to mind at all. The entire check in was easy and the service here was what you'd expect from a southern hotel! The pool was gorgeous and the weather was perfect.

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Business takes me to Savannah regularly and this hotel has become a mainstay. They have a very nice concierge level, well stocked by a friendly and helpful staff. The pool and exercise facility has always been clean and good repair on my visits. The patio area overlooks the Savannah river and its a short walk to the restaurants and shops... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for sharing your experience at the Marriott Savannah Riverfront on TripAdvisor and for your continued patronage. As a valued customer, we appreciate your feedback and are delighted to hear that you found our staff so accommodating. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is always a pleasure... More 

McDonough, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We were in shock when we found out that parking was $21 per night. The rooms were spacious not very clean though. The front desk and valet were very courteous. Unfortunately, our room had a toliet that made a loud noise all night long. The room was $259 per night, the view was all the hvac units on the roof... More 

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Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing Marriott. Here at the Marriott Savannah Riverfront, our goal is to provide exceptional service and Marriott's standards of excellence. It seems we fell short of your expectations during your stay with housekeeping and maintenance issues needing attention. Our Chief Engineer and Director of Housekeeping are now able to take corrective measures; thank you for your review.... More 

Evans, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location for exploring the historic part of Savannah. It is beautiful and very nice. It is a bit pricy and you can't even get a free coffee in the mornings. The hotel staff was great.

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for letting us know about your recent visit. Savannah is a beautiful city and we enjoy a prime location right on the Savannah River with easy access to historic sites, restaurants and shops. We are happy you were able to take advantage of the easy access to River Street and all it has to offer. You also mentioned... More 

Maryland
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just got back from Savannah from a convention. At the KofC banquet we were waited on by Toni. I am not sure if there is more than one Toni working there, but ours was a nice older black women. What ever we needed she was right on top of it. I think I had her for our luncheon as... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with our banquet staff. They are true assets, exemplifying the meaning of southern hospitality. Toni is often mentioned for her personality and attention to detail and your comments... More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I have been to many banquets at hotels and convention centers around the country. My far, the majority of them have lack-luster 'robotic' servers. This time in Savannah was not the case. Toni did an excellent job. Engaging everyone at our table and providing individual service.

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with our wonderful banquet staff. They are true assets, exemplifying the meaning of southern hospitality. Also, Toni is known for her dedication to our guests and will be... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed for a couple on nights at the Marriott Savannah Riverfront hotel. It was our first time in Savannah. The hotel staff couldn't have been more friendly and helpful. They were proud of their hotel and their city. We received great service and suggestions from Jamata, the head bellman, who greeted us when we arrived, and our bellman Otis,... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with Jamata and Otis. They are true assets, exemplifying the meaning of southern hospitality. To be credited as the hotel experience that was the "best you've received in... More 

Hotel Review Summarization

What travelers say

  • River street(11)
  • Historic district(6)
  • Very nice(5)
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Riverfront Executive Suite (66)
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The Hotel (41)

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