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Marriott Savannah Riverfront

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100 General McIntosh Boulevard, Savannah, GA 31401
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Marriott Savannah Riverfront
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Marriott Savannah Riverfront
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1,051 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staunton, VA
Top Contributor
56 reviews 56 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location right on the riverfront is nice. It's an easy walk to Historic District. The attendant in the Concierge's Lounge at breakfast, Mark, was fantastic. Very friendly, helpful and always willing to try and get whatever you wanted. The maid service and front desk staff were nice too. However, the hotel itself left much to be desired. The swimming... More 

Was this review helpful? Yes 1
Rhon R, Manager at Marriott Savannah Riverfront, responded to this review

Dear HappyVAtravelers, Thank you for choosing the Savannah Marriott Riverfront. I am writing in regards to the issues you have experienced at our hotel. Even though we strive to exceed every guest’s expectations, in this instance, we have fallen short. Please be assured that we will do our best to identify and resolve the problems that you encountered. On behalf... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

Was extremely disappointed with this hotel. We are loyal Marriott people and have enjoyed many hotels in multiple cities and countries. The bed was soft and I ended up sleeping on the mattress last night because the bed was made so poorly both the sheet and the mattress cover came off. I tried to adjust to no avail. The coffee... More 

Was this review helpful? Yes
Rhon R, Manager at Marriott Savannah Riverfront, responded to this review

Thank you for choosing the Savannah Marriott Riverfront. I am writing in regards to the issues you have experienced at our hotel. Even though we strive to exceed every guest’s expectations, in this instance, we have fallen short. Please be assured that we will do our best to identify and resolve the problems that you encountered. On behalf of our... More 

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The good part about this hotel is its location. It is just a very short walk from lots of restaurants, bars and shopping. It is located on River Street so you can walk along the river, which is very nice in the evening. The bar is also nice and the bartender has lots of good information. The staff is very... More 

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Rhon R, Manager at Marriott Savannah Riverfront, responded to this review

Dear jtsj16, Thank you for taking the time to share your experience regarding the Savannah Marriott Riverfront. I am so glad you enjoyed your time and Savannah, and I am very happy to let you know that we are in the process of updating the hotel. I invite you return in the future to see the improvements we have made... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are old, dirty, and bed old and uncomfortable. Location good, staff friendly. Tony, a bell man, was friendly and charming. He helped us everyday and we looked forward to seeing him. He was the first one we met upon entering the city and then the last one we saw and talked to while leaving . No coincidences in life.... More 

Was this review helpful? Yes
Rhon R, Manager at Marriott Savannah Riverfront, responded to this review

Dear Barefoot640, I want to apologize for falling short of your expectations during your visit. We are currently planning on going through some renovations within the next couple of years. I am glad to hear that Tony has a wonderful impact during your stay. We will have most of our or employees exemplify the attitude that Tony expressed to y'all... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms in poor condition, mattress needs to be tossed, pillows horrible, a German roach walked across floor in am, no exhaust fans in bathroom. Staff was courteous however the redeeming factor of our visit was the location of the hotel and Tony who was the first person we met in the check in procedure who helped us with our luggage... More 

Was this review helpful? Yes
Rhon R, Manager at Marriott Savannah Riverfront, responded to this review

Barefoot640, Thank you for taking the time to share your experience at the Savannah Marriott Riverfront. I am so sorry you were dissatisfied with the condition of the room; we have taken your feedback to heart and are working to improve the experience for future guests. I am very happy to share your remarks about his service with Tony. I... More 

Fleetwood, North Carolina
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed overnight at this hotel and although it was a great location and the staff was very kind and friendly, we would not stay here again considering the price of the hotel and the accommodations we had. The room we stayed in sorely needed updating and I was puzzled as to the décor....looked like an attempt... More 

Was this review helpful? Yes 1
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing Savannah, and the Marriott Savannah Riverfront, as your travel destination. As a valued customer, we appreciate your feedback and are delighted to hear that you found our staff so accommodating. With a spirit to serve, we take great pride in providing true Southern Hospitality and Marriott's standards of service. I apologize you found the bed pillows... More 

Norway, Maine
Top Contributor
106 reviews 106 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed 4 nights in one of the executive suites on the 5th floor (room 516). Lets talk about the positives... The view of the river was magnificent. Loved watching the barges and boats go by the window. The location is fantastic. I loved walking the riverwalk and walking downtown. I felt very very safe. Its such a pretty... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing the Marriott Savannah Riverfront for your recent visit. Our prime location, right on the Savannah River, offers easy access to shops, restaurants and historical sites, and we are happy to note you enjoyed your sightseeing. Also, it was a pleasure to hear that you found our associates so friendly, your room service meals good and your... More 

St. Augustine FL
Top Contributor
602 reviews 602 reviews
142 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed for four nights in a Junior suite. The suite was a large open room with the bed, dining table, couch, chair and small refrigerator. We found the bed to be comfy and the staff was very friendly. The room was in a serious need of a paint job, the ceiling had cracked paint and places... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Feedback, whether positive or negative is important, in that it allows us to view our property from a guest's perspective. I want to apologize for the problems you encountered in your room during your recent stay, and although our staff was quick to respond, it does not rectify the peeling paint on your ceiling. Your... More 

Detroit, Michigan
Top Contributor
54 reviews 54 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location for touring Savannah. A 10 minute walk along the river gets you to all the riverfront activities, without needing to stay in the middle of the noise. The rooms are nice, but need updating. We stayed in a junior suite, with adjoining rooms that had an adjoining balcony overlooking the pool. The suite... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing Marriott and letting us know about your stay. Our staff is mentioned frequently for their customer service and southern hospitality, as well as our location and its easy walking distance to clubs, restaurants and shops. Hopefully you will be able to visit another weekend when we have one of our "First Saturday" festivals on the Rousakis... More 

Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This Marriott was great! The rooms were very spacious and clean! Staff was professional and helpful. This Marriott is at the far end, but literally 5 min walk to River Street! We also stayed at another hotel more in the heart of the city. Far more expensive and not near the quality of this place. The 5 minute walk by... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing the Marriott Savannah Riverfront. We are delighted that your stay met and exceeded your expectations. Having a room with a riverfront balcony, and a view of the Savannah River is an added feature to a beautiful property with a dedicated staff of associates whose main goal is customer satisfaction. We appreciate you taking time to let... More 

Hotel Review Summarization

What travelers say

  • River street(11)
  • Historic district(6)
  • Very nice(5)
Questions? Get answers from hotel staff and past guests. Ask a question

611 photos of this hotel

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Expert photos: Taken by TripAdvisor travel experts

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Double Double (63)
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Riverfront Executive Suite (66)
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Riverfront King (62)
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The Hotel (41)

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Dining (2)
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Other (2)
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