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Marriott Savannah Riverfront

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100 General McIntosh Boulevard, Savannah, GA 31401
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Marriott Savannah Riverfront
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Marriott Savannah Riverfront
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1,080 reviews from our community

Traveler rating
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    211
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Business takes me to Savannah regularly and this hotel has become a mainstay. They have a very nice concierge level, well stocked by a friendly and helpful staff. The pool and exercise facility has always been clean and good repair on my visits. The patio area overlooks the Savannah river and its a short walk to the restaurants and shops... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for sharing your experience at the Marriott Savannah Riverfront on TripAdvisor and for your continued patronage. As a valued customer, we appreciate your feedback and are delighted to hear that you found our staff so accommodating. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is always a pleasure... More 

McDonough, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were in shock when we found out that parking was $21 per night. The rooms were spacious not very clean though. The front desk and valet were very courteous. Unfortunately, our room had a toliet that made a loud noise all night long. The room was $259 per night, the view was all the hvac units on the roof... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing Marriott. Here at the Marriott Savannah Riverfront, our goal is to provide exceptional service and Marriott's standards of excellence. It seems we fell short of your expectations during your stay with housekeeping and maintenance issues needing attention. Our Chief Engineer and Director of Housekeeping are now able to take corrective measures; thank you for your review.... More 

Evans, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location for exploring the historic part of Savannah. It is beautiful and very nice. It is a bit pricy and you can't even get a free coffee in the mornings. The hotel staff was great.

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for letting us know about your recent visit. Savannah is a beautiful city and we enjoy a prime location right on the Savannah River with easy access to historic sites, restaurants and shops. We are happy you were able to take advantage of the easy access to River Street and all it has to offer. You also mentioned... More 

Maryland
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just got back from Savannah from a convention. At the KofC banquet we were waited on by Toni. I am not sure if there is more than one Toni working there, but ours was a nice older black women. What ever we needed she was right on top of it. I think I had her for our luncheon as... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with our banquet staff. They are true assets, exemplifying the meaning of southern hospitality. Toni is often mentioned for her personality and attention to detail and your comments... More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I have been to many banquets at hotels and convention centers around the country. My far, the majority of them have lack-luster 'robotic' servers. This time in Savannah was not the case. Toni did an excellent job. Engaging everyone at our table and providing individual service.

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with our wonderful banquet staff. They are true assets, exemplifying the meaning of southern hospitality. Also, Toni is known for her dedication to our guests and will be... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed for a couple on nights at the Marriott Savannah Riverfront hotel. It was our first time in Savannah. The hotel staff couldn't have been more friendly and helpful. They were proud of their hotel and their city. We received great service and suggestions from Jamata, the head bellman, who greeted us when we arrived, and our bellman Otis,... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with Jamata and Otis. They are true assets, exemplifying the meaning of southern hospitality. To be credited as the hotel experience that was the "best you've received in... More 

Marietta, Georgia
Top Contributor
54 reviews 54 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I saw some other write-ups that did not like this hotel. We stayed in room 526, waterfront with a balcony. The room was good. Bathroom was good. Everything was clean. No complaints with the hotel. The river view rooms are not quiet. The tug boats and other boats blow their horn during the night. Seems louder than a train horn.... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is our first trip to Savannah. The hotel is clean and doesn't smell. All of the staff is considerate and helpful. We have a beautiful view of the river from our room.. Nice gym, and both indoor and outdoor pools. My only complaint is the slow elevators. A great place to visit!

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with our wonderful staff. They are true assets, exemplifying the meaning of southern hospitality. We hope should your travels bring you back to Savannah, we have the opportunity... More 

Senior Contributor
46 reviews 46 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very accommodating and personable. In fact it is the picture of southern hospitality. Our room was very nice and clean. The linens were fresh and of good quality. The shower curtain did have some mold on it which honestly did not fit with the overall cleanliness of the facility. In other words I couldn't hold that against... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

It was wonderful to receive your review about our hotel, in particular, our staff. We take great pride in our associates and their commitment to guest comfort and satisfaction. Also, it was good to note that you enjoyed the banquet food while you were here with your conference. Our Chef gets many compliments and I will be honored to pass... More 

State Road, NC
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were very friendly and helpful, room was immaculately clean. We had a 6th floor room facing the river, with an excellent view of the huge ships sailing by. The draw back was fog horns during the night and early morning, and the room actually vibrated when the big ships sailed by. I would recommend a room on the Bay... More 

Was this review helpful? Yes
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for your review. Here at the Marriott Savannah Riverfront, our focus is customer satisfaction. It appears we met that objective during your stay, in particular in regard to your experience with our wonderful staff. They are true assets, exemplifying the meaning of southern hospitality. It was also good to note that you found your room comfortable and had... More 

Hotel Review Summarization

What travelers say

  • River street(11)
  • Historic district(6)
  • Very nice(5)
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Riverfront Executive Suite (66)
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