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Marriott Savannah Riverfront

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100 General McIntosh Boulevard, Savannah, GA 31401
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Marriott Savannah Riverfront
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1,192 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I enjoyed my stay at the Marriott. The elevator situation was a little annoying, but nothing to hateful. Very friendly staff and concierge rooms and lounge are worth the money. I'll be staying at the Marriott Savannah Riverfront whenever I am in Savannah.

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Warner Robins, Georgia
1 review
3 of 5 stars Reviewed yesterday NEW

After a prolonged journey I decided to take advantage of a reputable hotel chain, so chose the Marriott on the Riverfront, based on previous experience and location. The price I was quoted was on the upper end of my budget, but accepted it as I was tired and expected a high standard of provision. I was not advised that I... More 

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Kissimmee, Florida
5 of 5 stars Reviewed yesterday NEW

The facility was clean, the staff was very pleasant, they were friendly and showed a lot of hospitality. Being at this hotel makes you feel like you are treated like royalty in a very historic and fun city in the U.S.

Review collected in partnership with this hotel

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Hendersonville, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The website looks better than the actual hotel - when we arrived we noticed it looked slightly dingy.. We were meeting family in Savannah so rented two rooms. Our first night, the power went out after a storm and stayed out for 4 hours! The hotel made no attempt to compensate guests or offer free beverages for the inconvenience this... More 

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Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for choosing the Marriott Savannah Riverfront as your family's travel destination. I apologize that a thunder storm causing an electrical outage was an inconvenience for you. I know that using the stairs is a challenge; my family had a similar experience years ago (with children in tow). I also apologize that you felt we should have offered compensation,... More 

Tampa, Florida
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed at Marriott many times and have had wonderful experiences. This one was in a nice location within walking distance of most of the historic district. The check in experience was not great. First of all, I reserved a room with a balcony on the river. Upon checkin, I verified with the employee we indeed had a balcony.... More 

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Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for taking the time to let us know about your recent visit. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your check-in experience as well as the leak in your guest room. We have shared your feedback with... More 

Travelers are raving about these Savannah hotels

Atlanta, Georgia
1 of 5 stars Reviewed 3 days ago NEW

Within a 48 hour period, we experienced the following mishaps: (1) when we opened up the sofa bed, the linens on the bed were soiled. The housekeeper must have simply closed the sofa bed after the last guest without changing the linens. (2) we requested new linens and they arrived after a two hour wait (3) the mattress on the... More 

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Atlanta, Georgia
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We all know that Marriott is well known, and make lots and lots of money and yes they have skipped over the savannah riverfront hotel. When you pull up to the hotel looks very nice, walk in you are like OK, look around can tell the needs all of works but the kicker was we had 3 rooms on the... More 

Was this review helpful? Yes 1
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

Thank you for taking time to let us know about your recent visit. We appreciate all feedback, whether positive or negative, as it allows us to view our property from a guest's point of view. You mentioned that your room needed improvements. Our engineering department is aware and corrective action is being taken. Please accept my apology that your expectations... More 

Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

No pun intended but they are missing the boat. I stay here each year with my family while attending my symposium. Each year it gets worse. You can tell they milk every dollar they bring in because nothing goes back into the hotel. It's sad that it has to be that way, it's a nice location. The positive aspect is... More 

Was this review helpful? Yes 2
Rhon R, Customer Care at Marriott Savannah Riverfront, responded to this review

I would first like to thank you for taking time to let us know about your recent visit. Comments such as yours help us see our hotel from a guest's point of view. Secondly, please accept my sincere apology for your family's unsatisfactory experience. Our housekeeping department was neglectful and service unacceptable. These issues are not customary Marriott standards and... More 

Ann Arbor, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The best thing about this Riverfront Marriott was the service and help of the conceirge, Linda, and the bell man Tony Smith and the reservationist Jimmy (from Ireland). They pointed us toward the city and the best restaurants…all within walking distance. The hotel itself is dated and needs some spiffing up. The elevators were not working (for 6 weeks) and... More 

Was this review helpful? Yes 1
Rhon R, Front Office Manager at Marriott Savannah Riverfront, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Savannah Marriott Riverfront., and especially for recognizing some of our valued staff for the excellent service they provided. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent... More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Marriott Savannah Riverfront is within walking distance to the shops & restaurants on River Street. There is also a free ferry service available right behind the hotel that will take you to the other end of River Street with just one stop across the river. The hotel was clean, had a great CLOSE-UP view of the ships traveling on... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • River street(11)
  • Historic district(6)
  • Very nice(5)
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