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Hilton Desoto Savannah

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15 E. Liberty Street, Savannah, GA 31401
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Hilton Desoto Savannah
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Hilton Desoto Savannah
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1,239 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Desoto Savannah
See the most recent reviews
Bartlett, Illinois
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a wonderful stay. Rooms are nice. Walking distance to almost everything you want to do. Heat and air are a bit noisy. Nice buffet for breakfast. Staff very friendly. Hotel was chosen by a tour we were on. Had a nice wine and cheese reception when our group arrived.

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for your positive comments regarding your recent stay with us. I am glad you enjoyed your stay and hope your choose to stay with us again in the future. More 

New Smyrna Beach
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The staff is very polite and friendly. We were always greeted by each staff member we came across. The hotel room we had was not worth $210/night. The bathtub was impossible to stop it from leaking/dripping, and the tub ceiling had peeling paint. There were sizable gaps under all guests' doors on floor 8 - we could clearly hear people... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your thoughts regarding your recent stay with us. We will look into how we can address the issues that you encountered. More 

woodstock
Top Contributor
50 reviews 50 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived. Is savanna Late in the afternoon with out reservations. We drove up Liberty street and noticed the beautiful building in the historic district. Even though the room rate with aaa was about 170.00 a night with additional 25.00 to park the car we are very glad we took the plunge. Clean rooms. Excellent service and well trained staff.we... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for the positive comments regarding your recent stay. We appreciate your business and hope you stay with us in the future. More 

New Haven, Connecticut
Top Contributor
136 reviews 136 reviews
39 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Halfway between the river and the far edge of attractions, this hotel is perfectly situated for a visit to this very walkable city. The front desk folks are welcoming and helpful, and the restaurant on the corner, The Public, is a great alternative to the cavelike hotel options Corner rooms on high floors have great views

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

BJaneH - Thank you for staying with us and for the positive feedback, we hope to see you again if returning to Savannah! More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice overall. Rooms are well appointed and clean. Staff was outstanding, very accommodating. Location is excellent, as you are right in the historic district, and close to everything. Excellent restaurants are close, and make sure you take in the "Savannah Live" performance at the historic Savannah Theatre a block from the hotel.

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Hartsterman - Thank you for the great feedback and glad to see you enjoyed your stay, the staff and Savannah in general. Come see us again soon! More 

New Hyde Park, United States
1 review
3 of 5 stars Reviewed 1 week ago

Good location, polite staff, great concierge service. However, rooms seem old and somewhat noisey with bathroom which had stains on the ceiling, possibly from an old leak. TV in room did not work, nor did the wake-up button on the phone in the room. Not what I expected from a Hilton Hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Lena G - Thanks for the feedback. We apologize for the challenges and we will certainly take a look at this particular guest room and address the issues. We do appreciate you staying with us and hope to see you again in the future. More 

Leetonia, Ohio
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I booked the hotel, I was informed that there would be 2 room rates, one from Sunday to Wed. and one from Thurs to Saturday. No problem. As it turns out, I get 2 emails and two confirmations. When I checked in, they thought my res was only to Wed. When I explained, they assured me, no problem. My... More 

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Kelly W - I certainly apologize for the challenges you had with a continued stay, it definitely should not be that challenged. I have discussed this situation with my front office manager in making sure this is handled correctly and the reservations are carried over correctly, I apologize once again and I do appreciate the feedback, we will make this... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

To be completely honest, I booked this stay soley on a good deal. I work for a Hampton Inn in Maryland, so being affiliated with Hilton has its perks. Going into our stay I had the mindset that "we our not paying full price, there for we are not as important". I was TOTALLY wrong. Upon arrival the staff was... More 

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Ashley_Cluster - Were glad we could make your stay special and that we could create a memorable moment for you. We appreciate your feedback and we look forward to seeing you in the future! More 

Lisle, Illinois
Top Contributor
52 reviews 52 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived by car on a Saturday afternoon. The valet was friendly and helpful even though it was clear the hotel was busy. As it turns out, that evening there was a conference close banquet, a school prom, overflow from the Masters golf tournament and a wedding reception at the hotel. Checkin was friendly and apologetic that my room wasn't... More 

Was this review helpful? Yes 1
stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for the lovely comments regarding your stay. I apologize that we were unable to upgrade you upon your arrival but am glad that your staff took care of you the next day. We look forward to you staying with us again. Thanks for your business. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

From the moment we parked, thanks Anthony, to the time we set our bags down in the room; service was outstanding. All details associated with our stay met our expectations. We look forward to our stay in Savanah and seeing the awesome sights of the city.

Was this review helpful? Yes
stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for the positive comments regarding your recent stay. We appreciate your business and hope you stay with us in the future. More 

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