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Hilton Savannah Desoto

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15 E. Liberty Street, Savannah, GA 31401
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1 room 1 adult
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Hilton Savannah Desoto
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1,516 Reviews from our TripAdvisor Community

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Beaufort, South Carolina
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Pretty lobby with friendly hotel staff. Convenient coffee bar and lounge/restaurant. You are walking distance to most attractions at this location. The only reason I don't give it 5 stars is because they charge guests $25 a day to park in garage.

Helpful?
Thank Jammin2727
Simpsonville, South Carolina
5 of 5 stars Reviewed 2 days ago NEW

This was my first time visiting Savannah, and your hotel was my first stop. I couldn't say enough about the friendly and welcoming staff, from the young man who took our car to the parking garage, to the staff who delivered our room service. We had a warm welcome when we arrived, and such a warm farewell when we left!... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 718irenel
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear 718irenal, Thank you so much for taking the time to comment on your recent visit here at the Hilton Savannah Desoto. We all appreciate your wonderful comments and feedback on your stay, and we are thrilled to learn that you had an excellent experience and found our staff to be So Welcoming! The entire team all look forward to... More 

Louisville, United States
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel was great, clean and spacious rooms, the desk staff was amazing, I can't say enough how impressed I was of this hotel. I would stay here again. Breakfast was delicious and the service was outstanding.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Clare E
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Clare E, Thank you for taking the opportunity to complete a review on your recent stay here at the Hilton Savannah Desoto. We are delighted with your five star review and your kind comments on your experience here. Very nice to hear that you found our accommodations very clean, and our staff providing amazing service. I will certainly share... More 

Bowie, United States
1 review
4 of 5 stars Reviewed 1 week ago

The property has lots of charm and is very attentive to guests. It is kept very well, but is not modern if that is what you are looking for. The staff is helpful. The location is great for walking to many restaurants and parks in the city. The workout room is a bit small so plan well if you want... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Candace S
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Candace S, Thank you for taking the opportunity to complete a survey on your recent visit here at the Hilton savannah Desoto. We greatly appreciate your valuable feedback and comments on your stay, and we are very pleased that you found our staff very helpful and attentive to your needs. The entire team thanks you for your patronage and... More 

Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Don`t mistake Historic for run down and should be torn down and rebuilt. Dirty with no updated amenities such as electric outlets, etc. Courtyard down the block a much better hotel. People were nice except for one guy at the front desk that gets off on quoting hotel policy and wanted to charge me for departing this location because it`s... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Tom T
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Tom T, Thank you for filling out a survey on your recent stay here at the Hilton Savannah Desoto. We certainly value your feedback and I sincerely apologize for not meeting your expectations during your visit. We take your comments very seriously and I will personally look into the issues you encountered so we can prevent any recurrence in... More 

DC, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff was waiting for me at the door to help me with my luggage and the check in process went very smoothly. My City View room had an outdoor patio which overlooked the city! The bed was very comfortable with lots of pillows! This hotel is located in downtown Savannah, which is in walking distance to many great... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stacey C
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Stacey C, Thank you for your kind words and comments on your recent stay here at the Hilton Savannah Desoto. We are delighted to receive your five star rating and to learn that you found the staff was very attentive to your needs and your guest room was very comfortable. We all appreciate your valuable feedback and patronage of... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had a late check-in. I jumped in the shower late in the evening and the water was cold with no pressure. I called the front desk and they offered to have maintenance take a look at it or move me to another room. I opted for a new room the next morning. The front desk upgraded me to a... More 

Helpful?
Thank Susan M
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Susan M, Thank you for taking the time to fill out a review on your recent stay here at the Hilton Savannah Desoto. The entire team really appreciates your valuable feedback and comments on your visit, and it is great to learn that you encounters with our staff were nice and accommodating. I do apologize for the issues you... More 

Isle of Palms, South Carolina
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My sister and I had the most amazing couple of days in Savannah beginning with our check in with the Hilton Savannah Desoto. Check in was extremely efficient and the clerks were super friendly and helpful. Our room was upgraded to a corner 4th floor with a balcony. The room was very nice and clean. The whole staff was so... More 

Helpful?
Thank PHerrin11
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear Pherrin11, Thank you for taking the opportunity to comment on your recent stay here with us at the Hilton Savannah Desoto. We are absolutely thrilled that you had an outstanding visit with us and found our staff to be friendly and helpful, as well as your guest room very nice and clean. Your feedback and comments are extremely important... More 

San Antonio, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel to Savannah often and usually stay on River Street or at the Westin, across the river and next to the convention center. This time we were attending events at The Whitman Mansion in Forsyth Park (amazing location and staff!) and we wanted to be closer to the events. We were very happy with our choice! At first glance,... More 

Helpful?
1 Thank StarPlayer77
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear StarPlayer 77, Thank you for taking the opportunity to complete a review on your recent visit here at the Hilton Desoto. We all appreciate your valuable feedback and insight on your recent stay with us. It is very nice to hear that our staff provided great guest service and that you found our location a perfect choice. I will... More 

Phoenix, Arizona
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights at the Hilton Desoto--- check in was extremely efficient and clerk was uber friendly! I arrived early and she indicated that my room was not quite ready-- when I said I was pooped and would take first available, she quickly found another room AND still upgraded me (I am a Hilton Gold member) The room was... More 

Helpful?
Thank ALB22
huntsville7, General Manager at Hilton Savannah Desoto, responded to this review

Dear ALB22, Thank you for your very kind comments on your recent visit here at the Hilton Savannah Desoto. We are so thrilled that you had a very pleasant stay with us, and you found our staff and service to be top notch . I will make sure I share your feedback with the entire team as they will certainly... More 

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