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Hilton Savannah DeSoto


Hotel class 3.5 of 5
15 East Liberty Street, Savannah, GA 31401
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Reviews you can trust

52% Do not recommend
3.5 of 5 stars 142 reviews
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By trip type
All (142)
[ Date ] [ Rating ]
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3 of 5 stars
PGA2   89 contributions
Fort Lauderdale, Florida
Nov 19, 2009 | Trip type: Business, Solo travel New

If you get a good price on this hotel you will love it. My company paid the rack rate and I would have been disappointed had it been my money. The hotel has an AMAZING location. No need for a car if you are seeing the downtown area. I even took the city bus and got dropped off close. You... more

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3 of 5 stars
Melbourne_FLJill   1 contribution
Melbourne, FL
Nov 10, 2009 | Trip type: Business, Solo travel

Stayed here two nights on business travel to Gulfstream as I'm HHonors Gold. Check in was very efficient and pleasant. The room was very nice -- a corner room with a balcony and another wall of windows. Also had a sink and vanity in the room in addition to the one in the WC. However, when I returned from a... more

Management response from
SavannahDesoto, Director of Sales & Marketing

I appoligize for the housekeeping issues. We have recently brought on a new Director of Housekeeping and they are addressing these issues through training and inspections. I hope the next time your travels bring you to Savannah, you will again give us the opportunity to have you as our guest.

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5 of 5 stars
Auggie12   5 contributions
Mpls.
Oct 21, 2009 | Trip type: Couples

Staff was unbelievably great. Front desk people went out of their way to help. Terrific service. View from the room was awesome. Great pool and fitness area. Felt safe and comfortable. more

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5 of 5 stars
BuckeyeBound   1 contribution
Ohio
Oct 12, 2009 | Trip type: Friends getaway

We planned a guys trip to Savannah and picked the Hilton because of it's location and let me tell you...it couldn't have been better! Great night life and wonderful Restaurants in the area. I definitely suggest the lunch buffet...move over Paula Dean, the fried chicken at the Hilton has you beat! We are planning on making this an annual trip... more

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3 of 5 stars
Fleaburr   10 contributions
Atlanta, GA
Oct 12, 2009 | Trip type: Couples

Used points for 3 nights. hotel is very nice and perfectly located at the square. But housecleaning/maids need to have a refresher course on cleaning rooms. I have read many reviews on this hotel and this is the biggest problem and disappointment with the facility. I am a Diamond Hilton so travel a lot. more

Management response from
Rod31, General Manager

We have recently hired a new Executive Housekeeper whose background includes training at Four Seasons and Ritz-Carlton hotels. We are thrilled to have him on our team and it's exciting to see the changes and improvement being made every day.

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5 of 5 stars
Sammamish95   1 contribution
Washington State
Oct 10, 2009 | Trip type: Couples

My wife and I stayed at the Savannah DeSoto on October 2-3, 2009 while on a trip through the Southeast. Everyone from the front desk staff, the restaurant, the bar, the concierge and the housecleaning staff was very pleasant and helpful. The food in the restaurant was very good; the concierge and bar staff was very helpful in pointing out... more

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5 of 5 stars
PezgirlMD   2 contributions
Charleston, SC
Oct 10, 2009 | Trip type: Family

I went to Savannah for a quick birthday trip a few months ago. The staff at the hotel was very nice and helpful with giving us ideas of things to do. The room was clean and comfortable with a fabulous view of the city. The breakfast was wonderful and the staff all wished me happy birthday and gave me a... more

Splendid
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5 of 5 stars
17RoadTripper   1 contribution
NC
Oct 7, 2009 | Trip type: Couples

In Savannah for a wedding, we stayed at the Hilton downtown so that we would not have to drive for the whole weekend. The location was great; we could walk to any number of wonderful bars, restaurants and shops. We checked in promptly and our room was beautiful. We had a corner room with a lovely view of the downtown... more

Appauling
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1 of 5 stars
jenibo   2 contributions
Alabama
Oct 2, 2009 | Trip type: Business

I cannot begin to describe the experience we had at Hilton DeSoto. First, when my husband called to midify our reservation he was placed on hold for 13 minutes. When the employee picked up the line he said, "Man, I think there are two lesbians in the lobby and they're making out." You can imagine the employee's surprise when he... more

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2 of 5 stars
codingismy11to7   1 contribution
Alpharetta, GA
Aug 25, 2009 | Trip type: Couples
1/2 found this review helpful

I'll start with the good: the location is great, we got to walk or bike to lots of great places. The room was perfectly adequate, it was clean, there was free wifi, beds were comfortable. The bad: service was pretty bad, they seemed to be understaffed. There was only 2 elevators for 15 floors of rooms - when everybody's trying... more

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Hilton Savannah DeSoto Also Known As

  • Hilton Hotel Savannah Desoto
  • Hilton Hotel Savannah
  • Hilton Desoto Savannah
  • Hilton Savannah
  • Savannah Hilton
Address: 15 East Liberty Street, Savannah, GA 31401
Savannah Hotels Hilton Savannah DeSoto
3.5/5.0
142