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Hilton Desoto Savannah

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15 E. Liberty Street, Savannah, GA 31401
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Hilton Desoto Savannah
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Hilton Desoto Savannah
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1,264 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed there for a business trip for one night. I will say that all of the staff was very pleasant and helpful - they were the best part of the stay. The rooms/facility is begging for a major upgrade. Room 908 -frame of the door was splitting apart. Bathroom shower head was from another era with knob turning counter clock-wise... More 

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FARGO
Top Contributor
58 reviews 58 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for a conference. While the location, in relation to the downtown historic district, was pretty good (still a 'hike' to River Street), the hotel itself was just average. The lobby area is fine, although kind of small. For the price, I really expected our room to be much nicer. It was just okay; nothing special. We had... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for the comments regarding your recent stay with us. We use the feedback that we get to make improvements. We hope you will consider staying with us again in the future. More 

Villa Hills, KY
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My recent stay in the Savannah Desoto Hilton was for a business conference. The meetings were on site, and the location of the hotel allowed you to walk to every part of the city. As usual, the rooms were clean and the bed was just right. The food provided by the hotel during the meetings was also very good.

Review collected in partnership with Hilton Hotels & Resorts

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your recent experience with us. We are glad that you had a successful conference and hope you stay with us in the future. More 

Senior Contributor
23 reviews 23 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for work meeting back in March. Key didn't work for my room over and over. The "fixed" lock three times during stay but still didn't work so had to go all the way back down to the front desk to get another key. And yes didn't put it by my cell or CC in case you wondered. The... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for sharing with us your comments regarding your stay with us. I apologize that you had so many challenges. I apologize for your troubles and will work with our team to address them. More 

Wichita, Kansas
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent location in Savannah, GA. Great service and excellent knowledge of old Savannah. Good resturant in hotel. Excellent rooms. Provided direction in finding locations and made reservations that we requested with any problems. Great experience.

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your business and hope you choose to stay with us in the future. More 

Madison, Wisconsin
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We came for a conference during the week and extended our stay for a long vacation weekend. Our accommodations were quiet, clean, and offered a great view of the city. We were within walking distance of everything from the river to the market to Forsyth Park. Breakfast was plentiful and well done. Service was great from the valet, front desk,... More 

Review collected in partnership with Hilton Hotels & Resorts

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for the wonderful feedback regarding your recent stay. We appreciate your business and hope that you choose to stay with us in the future. More 

Parrish, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Convenient downtown location, but otherwise, not up to normal Hilton standards. Valet parking mandatory, and expensive. Room cleanliness needs help, especially bathroom. Dining room chaotic, understaffed for a large group. Hilton is in the hotel business, they should expect people.

Review collected in partnership with Hilton Hotels & Resorts

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your recent experience with us. I apologize that we feel short in a couple areas. We appreciate your feedback and your business. More 

Top Contributor
71 reviews 71 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was great! Dennis took our bags to our room. He brought a map of the historic district which was very helpful. The room was very nice with a wonderful bed. We were on the 11th floor with a balcony. The view was beautiful. To our left we could see the water with the ships coming in and to... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to give us feedback regarding your recent stay with us. We appreciate your comments and your business. We hope you choose to stay with us again in the future. More 

Lumberton, North Carolina
Top Contributor
57 reviews 57 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Savannah for 3 nights. We were in the king corner with a balcony. The balcony was nice. It faced a building with a city view on the the side. The room had a refrigerator, microwave and coffee maker. There is free transportation nearby to take you to city market about a mile away. Many restaurants nearby. The... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your recent experience while staying with us. We appreciate your business and hope you will stay with us again in the future. More 

Columbia, South Carolina
Top Contributor
123 reviews 123 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

Have been to Savannah many times and stayed in many hotels. This Hilton is a disgrace to Savannah because the architecture does not fit in the historic district. That being said, it is a good place to sleep, nothing more. Bed was just OK, room was large, bath nothing special. Water pressure in shower is noteworthy; like a fireman's hose... More 

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your recent experience with us. I apologize that your experience was not a memorable you. If you would consider giving us another chance please contact us directly and we will make sure you have a memorable stay. More 

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