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Hilton Desoto Savannah

3.5 of 5 15 E. Liberty Street, Savannah, GA 31401
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Hilton Desoto Savannah
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Hilton Desoto Savannah
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1,077 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Linden, New Jersey
Top Contributor
56 reviews 56 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

We recently stayed at the Hilton Desoto and have stayed there previously and it still is a good hotel. It's in a great location, the service is very good, but the hotel is starting to show it's age a bit. When we checked in, we found the stopper in our bathroom sink was stuck closed, and we called down and... More

Was this review helpful? Yes 1
Springfield, Illinois
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

This was a very old hotel that needed remodeling. The food in the restaurant was expensive and not very good. Hotel staff was friendly. We did not receive housekeeping for 3 days...NOT BY OUR REQUEST. We ran short of towels and had to get them from the maid in the hallway. Great location for visiting all of the downtown "squares"... More

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South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay. Enjoyed the Starbucks in the lobby. King room comfy and clean. Thank you Dawayne the valet excellent job in helping my husband get into the garage after he fogot something after you parked our car.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for taking the time to share your recent experience with us. I am glad you enjoyed your stay and hope that you stay with us again in the future. More

Orlando, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Bed was very comfortable and the room was quiet. The shower experience was risky though as we were at risk of being scalded each shower. The water would be fine, then the cold would shut down and scalding hot water would blast. Then the hot water would quit and it would be cold. This would happen several times throughout a... More

Review collected in partnership with Hilton Hotels & Resorts

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for your feedback regarding your recent stay. I appologize that you encountered issues with your shower and are addressing the issue. More

Coral Gables, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff was amazing, friendly, personable, engaging and knowledgeable. They made you feel like you were attending a family reunion. Attended a National Trust for Historic Preservation Conference. We arrived late and were met with smiling, efficient service. Everyday we were made to feel at home. The concierge answered all our questions with an incredible depth of good information. The... More

Review collected in partnership with Hilton Hotels & Resorts

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Mary E. B. - We appreciate the wonderful feedback on the team and were happy to see you had a great stay. Thanks for staying with us and come see us again if travelling to the Savannah area. More

Dawsonville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The check in and check out process went smoothly and quickly. The staff were very friendly. I used room service one night and the food arrived fast and was excellent. More than I could eat. We had a conference there and there were always drinks, etc. out for us. They never ran out.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

John W - We appreciate your feedback and glad to see ovberall you had a great stay! Thanks for staying with us and we hope to see you in the near future if coming back to Savannah for business or pleasure. More

Guam
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

For someone who had taken all the necessary programs (Hilton Honors and Visa Signature Hotels) to experience a great accommodation, all I got was a regular experience that anyone off the street can get. No great perks, or "heavenly" sleeping experience. Just a room in a "special" location at the hotel. Everything can easily be experienced at any hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Joseph Q - We appreciate your feedback. While you are new in the HHonors system and only a Blue level member your benefits are somewhat limited to what the program offers. While you do enjoy points and miles which nobody else offers, we do offer bottled water as well as complimentarty internet. As you prgress through the program breakfast is... More

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Came here for our 1-year anniversary. Was hoping for a romantic weekend getaway. Reserved and paid for a king room but got stuck with a double-full. We called and the concierge was so rude. The shower head has so much grit on it that water only sprayed out of 3 holes. Took forever to shower. Then the cleaning crew stopped... More

Was this review helpful? Yes 1
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Abl113 - We certainly try to make all of our guests stays positive ones, We certainly apologize for what you experienced and we will address the concerns you have expressed. Certainly it's easiest to "Make it Right" when you are at the property and based on your communication it would seem that didn't take place as we would certainly have... More

Bedford, New Hampshire
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was from Mo to Th, 27 - 30 Oct 2014. This was my fifth stay here. Service was acceptable, restaurant adequate having had four meals there and the location was convenient. The room was VERY Nice, in a corner with a small balcony and clean.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
stephenralston, Manager at Hilton Desoto Savannah, responded to this review

We apprieciate your loyalty to to our hotel and hope you stay with us again. More

Little River
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you travel to Savannah, you can't beat the location of the Hilton Savannah Desoto. Right in the heart of the historic district, you can walk to any place of interest you would like to see. If you don't want to eat in the hotel, which is terrific, you have so many options nearby to chose from.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for sharing your comments regarding our hotel. We can't agree with you more about how great or location is. We hope you stay with us next time you visit savannah. More

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Additional Information about Hilton Desoto Savannah

Address: 15 E. Liberty Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Desoto Savannah 3.5*
Number of rooms: 246
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Savannah Hilton

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