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Hilton Desoto Savannah

3.5 of 5 15 E. Liberty Street, Savannah, GA 31401
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Hilton Desoto Savannah
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Hilton Desoto Savannah
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1,074 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Bed was very comfortable and the room was quiet. The shower experience was risky though as we were at risk of being scalded each shower. The water would be fine, then the cold would shut down and scalding hot water would blast. Then the hot water would quit and it would be cold. This would happen several times throughout a... More

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Coral Gables, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff was amazing, friendly, personable, engaging and knowledgeable. They made you feel like you were attending a family reunion. Attended a National Trust for Historic Preservation Conference. We arrived late and were met with smiling, efficient service. Everyday we were made to feel at home. The concierge answered all our questions with an incredible depth of good information. The... More

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Mary E. B. - We appreciate the wonderful feedback on the team and were happy to see you had a great stay. Thanks for staying with us and come see us again if travelling to the Savannah area. More

Dawsonville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The check in and check out process went smoothly and quickly. The staff were very friendly. I used room service one night and the food arrived fast and was excellent. More than I could eat. We had a conference there and there were always drinks, etc. out for us. They never ran out.

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

John W - We appreciate your feedback and glad to see ovberall you had a great stay! Thanks for staying with us and we hope to see you in the near future if coming back to Savannah for business or pleasure. More

Guam
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

For someone who had taken all the necessary programs (Hilton Honors and Visa Signature Hotels) to experience a great accommodation, all I got was a regular experience that anyone off the street can get. No great perks, or "heavenly" sleeping experience. Just a room in a "special" location at the hotel. Everything can easily be experienced at any hotel.

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Joseph Q - We appreciate your feedback. While you are new in the HHonors system and only a Blue level member your benefits are somewhat limited to what the program offers. While you do enjoy points and miles which nobody else offers, we do offer bottled water as well as complimentarty internet. As you prgress through the program breakfast is... More

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Came here for our 1-year anniversary. Was hoping for a romantic weekend getaway. Reserved and paid for a king room but got stuck with a double-full. We called and the concierge was so rude. The shower head has so much grit on it that water only sprayed out of 3 holes. Took forever to shower. Then the cleaning crew stopped... More

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

Abl113 - We certainly try to make all of our guests stays positive ones, We certainly apologize for what you experienced and we will address the concerns you have expressed. Certainly it's easiest to "Make it Right" when you are at the property and based on your communication it would seem that didn't take place as we would certainly have... More

Bedford, New Hampshire
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was from Mo to Th, 27 - 30 Oct 2014. This was my fifth stay here. Service was acceptable, restaurant adequate having had four meals there and the location was convenient. The room was VERY Nice, in a corner with a small balcony and clean.

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

We apprieciate your loyalty to to our hotel and hope you stay with us again. More

Little River
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you travel to Savannah, you can't beat the location of the Hilton Savannah Desoto. Right in the heart of the historic district, you can walk to any place of interest you would like to see. If you don't want to eat in the hotel, which is terrific, you have so many options nearby to chose from.

Review collected in partnership with Hilton Hotels & Resorts

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stephenralston, Manager at Hilton Desoto Savannah, responded to this review

Thank you for sharing your comments regarding our hotel. We can't agree with you more about how great or location is. We hope you stay with us next time you visit savannah. More

Pittsburgh
Top Contributor
82 reviews 82 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very comfortable stay in Savannah at the Desoto. The staff was very welcoming and the hotel was clean and comfortable. Savannah is very walkable and the Desoto is in a great location. Would recommend and return.

Was this review helpful? Yes 1
Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

JamesJoy - We appreciate you staying with us and the great feedback. We hope to see you again if travelling to Savannah! More

Orlando, Florida
Top Contributor
91 reviews 91 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I was on a business trip the first part of November 2014. Stayed at the Hilton DeSoto in Savannah and I was really impressed with its cleaniness, friendy and helpful employees employees, and my room. My room had a view of the Savannah Historic District and was ver clean and comfortable. My room had a full-sized SHOWER. Yes shower, not... More

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

ltthorpe - Thanks for staying with us and for the great review! We look forward to seeing you again in the near future. More

Warner Robins, Georgia
Top Contributor
51 reviews 51 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

So me and my lovely wife of 10 years stayed one night and apon our lovely check in the desk clerk gave us two free drinks at the bar... we had a wonderful view of the city even tho we had a handicap room.

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Kbrockway, General Manager at Hilton Desoto Savannah, responded to this review

dunnonsite - We appreciate the kind feedback and were glad to see you had a pleasant stay! Come see us in the future. More

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Additional Information about Hilton Desoto Savannah

Address: 15 E. Liberty Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Desoto Savannah 3.5*
Number of rooms: 246
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Savannah Hilton

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