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Quality Inn Heart of Savannah

2.0 of 5 300 West Bay Street, Savannah, GA 31401
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Quality Inn Heart of Savannah
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Quality Inn Heart of Savannah
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179 reviews from our community

Traveler rating
    27
    82
    43
    13
    14
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28
81
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Independence, Kentucky, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made reservation online on my smart phone with Travres Hotel booking which I found out sister company with Expedia & there was a mistake it was quality Inn Heart of Savannah 300 Bay Street, Savannah, Ga.. That was not place I wanted stay at I have stayed there before & it was not nice or clean. When I called... More 

Was this review helpful? Yes 2
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

ATLANTIC BEACH
Top Contributor
87 reviews 87 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 13, 2014

Arrived late and wanted a downtown hotel . Got this , its a little scary looking on the outside in the dark. But once checked in, its safe, central , cheapish. The best thing is the staff , real friendly and help full. Comes with free wifi and breakfast, parking, paper. The rooms are clean but the curb appeal is... More 

Was this review helpful? Yes 2
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Croton on Hudson, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 11, 2014

This is not a fancy hotel, but it's in the same neighborhood as the expensive places to stay. We came to savannah to eat, drink and see the city, not hang out at the hotel. This location was perfect! Right next to the river walk, also close to many restaurants and bars. The rooms were large, with microwave and fridge,... More 

Was this review helpful? Yes 3
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

Morgantown, Kentucky
Contributor
20 reviews 20 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 6, 2014

My wife and I were going to be in Savannah for only 2 days and wanted to stay somewhere that was conveniently located to the River walk. I had originally planned to stay at either the Best Western, Hilton, or the Marriott but after getting there both hotels were over $200 per night. The Quality Inn was directly across the... More 

Was this review helpful? Yes
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

Elkton, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2014

My wife and I, with our puppy, stayed at this inn for two nights while visiting Savannah on the way back to St. Augustine from a lengthy pleasure trip. This place is a gem square in the middle of old-towne Savannah. It is older and does not have the flair (or PRICE!) of some of the "fancies", but we had... More 

Was this review helpful? Yes 2
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

1 review
1 of 5 stars Reviewed October 25, 2014 via mobile

The quality inn in the heart of Savannah is a terrible hotel! The are rude and have horrible customer service! If you are not on the room list there is no way at all that they will let you know what room you are in if you forget! I was trying to find out what room I was in after... More 

Was this review helpful? Yes
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

Cambridge, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 24, 2014 via mobile

The location is great. In a few minutes you can walk to the riverfront and that is reason enough to stay here. Although the breakfast area is far too small to accommodate guests the breakfast itself was good, including hot and cold items. On the downside the hotel is a little tired and the housekeeping could be improved. We found... More 

Was this review helpful? Yes
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

Chicopee
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 21, 2014

We read the reviews and picked this hotel because of it's location, price and free parking. The check in procedure was very slow and the person couldn't find my reservation while blaming it on the computer. I'm a member of Choice Hotels but they seemed to have trouble with finding that also. They had me go to my car and... More 

Was this review helpful? Yes
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

Audubon,Ia
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2014

For location in downtown Savannah you can't beat this location. We were only three blocks from the main market area and two blocks from River Street. The hotel is a little run down and appearance probably aren't very flattering. The beds were comfortable and the hotel has a security officer on the grounds all night and we felt very safe... More 

Was this review helpful? Yes
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

getawaygator
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 11, 2014

This was a rather expensive rate to stay here and the condition was grungy. Shower was very small. It was a noisy area and the rooms have not all been remodeled. Do yourself a factor, skip it or pay a bit more to get more at another hotel.

Was this review helpful? Yes
Vicki B, General Manager at Quality Inn Heart of Savannah, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Vicki Bashlor... More 

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Additional Information about Quality Inn Heart of Savannah

Address: 300 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Heart of Savannah 2*
Number of rooms: 52
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Also Known As:
Quality Inn Heart Of Savannah Hotel Savannah
Quality Inn Heart Savannah
Quality Inn Savannah
Savannah Quality Inn

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