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Marshall House

#5 of 113 Hotels in Savannah
Certificate of Excellence
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123 E Broughton St, Savannah, GA 31401
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Marshall House
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Marshall House
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1,450 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I liked this hotel - but had some shortcomings .. Overall -- the people were really nice here -- Great service. The lobby is very pretty and the restaurant attached ( 45 Bistro) was delicious.. The bed is extremely comfortable and pretty.. The bathroom is small but cute. We reserved a King room with access to the Veranda... It was... More 

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Cumming, Georgia
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family spent graduation weekend staying here for a couple of nights. We had three rooms, each appointed somewhat different but all were well equipped and fulfilled our needs. The front desk staff were ALL extremely helpful - remembering names and assisting with any arrangements that needed to be made. Use their concierge service prior to arrival. They were very... More 

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Apopka, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Wonderful , old world charm with up warm gracious employees. When was the last time you were constantly surprised by great service from very well trained and friendly people. The innkeeper is to be congratulated as service like this is no accident. We were so comfortable we hurried back to the hotel every day. We will be back to the... More 

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Rochester, New York, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We arrived by car and the Marshall House was located so that we could walk everywhere we wanted to see. There was an evening wine reception where we met some of the other guests. The hotel was lovely with a nice room and great breakfast the next morning. We would definitely consider staying there again.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Marshall House and it was a wonderful experience. The staff was warm and welcoming, the hotel was gorgeous, the beds were comfortable, and it was within walking distance of most of Savannah's great attractions. I highly recommend it! It does, however, come with a lot of creepy ghost stories!

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Vancouver, Washington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel. The staff are gracious. The rooms are clean but very small. The bathroom was a bit tight for my daughter and myself to place any toiletries at all. If we had been larger people, this would have been a very uncomfortable three days. The free breakfast was great as was the daily free wine and cheese. I would... More 

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my fourth trip to Savannah and my first time staying at the Marshall House. This historic hotel was a delight for the two nights and days that my husband and I stayed here. From the friendly valet who patiently explained and made parking recommendations to us, to the smiling front desk staff, we felt welcomed from the beginning... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear AtlantaEatsOut, Thank you for your lovely review of the Marshall House. I am very happy to hear that you enjoyed your visit. It seems that you love to visit our city often, so I hope that we made such an impression that this will be your Savannah home in the future. We do look forward to your return. Safe... More 

NW Arkansas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Friendly and full of charm is my description of this hotel. My two daughters and I stayed here recently and we enjoyed our visit very much. The staff was so welcoming and helpful, the rooms were clean and comfortable, and the location in the historic district was ideal. We were somewhat disappointed in the breakfast, but it was still better... More 

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Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear BBSNWA, Thank you for your review of the Marshall House. I am happy to hear that you and your daughters enjoyed your visit. I am not happy to hear that you did not enjoy our breakfast. We are constantly working to improve the breakfast, so your review will be accounted for and brought to the kitchens attention. I do... More 

cleveland ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Two night stay in this historic gem of a hotel...wonderful and attentive staff, comfortable and nicely furnished lobby and room. The room and bathroom was small but functional and fine for two people. Wine and cheese happy hour weeknights in main sitting area off lobby. Great way to mingle with other guests. Large restaurant book of menus available in lobby.... More 

Was this review helpful? Yes 3
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Imckenzi 13649, Thank you for your review of the Marshall House. I couldn't have said it better myself. The inn has been restored and maintained with finesse. Plus, it is so nice to be able to leave the car behind when one is on vacation. New towns are hard to navigate and we want all of our guests to... More 

Norman, Oklahoma
Top Contributor
67 reviews 67 reviews
20 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my fourth trip to Savannah and my friend and I stayed in the Marshall House. I loved this hotel not only for the rich history, the beautiful rooms and the location, but mostly for their friendly staff. Everyone, no matter what their position, spoke to us each time they saw us. It really made an impression on me... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear StacyDShelton, Thank you for your review of the Marshall House. I am thrilled that you had a wonderful visit. The staff all work very hard to make every guest feel at home. They will be pleased to read that their efforts are paying off. Please come back to visit in the near future. In the meantime be sure to... More 

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