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Marshall House

#5 of 114 Hotels in Savannah
Certificate of Excellence
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123 E Broughton St, Savannah, GA 31401
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1,485 Reviews from our TripAdvisor Community

Traveler rating
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    397
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
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Richmond, Virginia
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I spent 4 nights here. The room was very cozy and comfortable. The staff was fantastic and very helpful. The hotel is walking distance to most sight-seeing places. Fresh towels, and bottled water every day. There's a wine and cheese reception in the evenings (nice touch). The continental breakfast was very good. I would definitely recommend it.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed yesterday NEW

We were very happy with our queen suite. It was very spacious and extremely clean. We had an issue with an early check-in and a lack of communication with the front desk and cleaning staff. The check-in staff did not handle the situation I felt a hotel of this caliber (and price) should have. However, the rest of the stay... More 

Was this review helpful? Yes
San Diego, California
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We try to avoid hotel chains where we can, so Marshall House was a perfect choice for our visit to Savannah. It was a relatively small hotel, with a lovely lobby/common area. The location is perfect. We were able to walk everywhere we wanted to in Historic Savannah! The staff was very welcoming, attentive and friendly -- everyone we encountered.... More 

Was this review helpful? Yes
Melbourne, Florida
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect location while touring Savannah. It is in the heart of the historic district. The hotel has a rich history which makes the stay a bit more enjoyable. The rooms are clean and comfortable, and the staff are exceptional! Don't forget to have dinner and/or drinks at 45 Bistro which is connected with the hotel. One last tip: book a... More 

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Merino, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel, with great southern charm! Rooms are clean and well decorated. The location of the Marshall House is perfect for walking anywhere within the Historic District of Savannah. The breakfast which is included with your room is one of the best I have ever had in any hotel. You also receive complimentary wine and cheese in the evening in... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Sonya H, Thank you for your review of the Marshall House. I am happy to hear that your second visit was just as wonderful as your first. We believe in consistency of great service and your review confirms we are succeeding. Please tell everyone your know about us if they are traveling to Savannah. Safe travels, Laura H More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the minute we walked in the front doors, we were made to feel welcome. the front desk and waiting bell staff were friendly, polite, humorous, engaging, helpful, and wowed us with their southern hospitality. the rooms are clean, very well appointed and beautifully decorated. this is a higher priced, higher class hotel than I usually stay at when I travel,... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Rebelscho, Wow! Thank you for your review! Everyone works very hard around here to make every guest feel like you did on your visit. It is nice to know that all of our hard work is paying off. I will be sure to pass this review along to the entire staff. Please tell all of your friends and family... More 

Columbus, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had an excellent stay at the Marshall House. It was a very charming old hotel with a lot of history. One, however, should take this into consideration when considering staying there. The staff were very friendly and helpful. The location is excellent with almost everything in walking distance.

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear wlmanz74, Thank you for your review of the Marshall House. I am happy to hear that you had an excellent stay, and the staff were helpful during your visit. Please tell your friends and family about us if they are traveling to Savannah. Safe travels, Laura H More 

Mobile, Alabama
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A wonderful retreat in Savannah. The historic hotel is everything you could want in a historic hotel. The staff was very accommodating, the valet parking was quick and modestly priced, the lobby library / sitting room is very pleasant, the complementary breakfast is quite satisfying, the wine and cheese is wonderful. The room was comfortable and well apportioned (but not... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Larry M, Thank you for your review of the Marshall House. I am happy to hear that you enjoyed your visit in Savannah at the Marshall House. I hate that you were here during our heat wave! Perhaps you can come back to visit in the late fall? It is a lovely time of year to wander around the... More 

Boston, Massachusetts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband traveled to the Marshall House with my brother, his wife, and their 1-year-old daughter. We had an amazing stay! When we arrived, it was in the midst of a whole bunch of people checking in, but the staff didn't rush or seem harried. Everyone was welcoming, and both the person checking us in as well as Meghan (which... More 

Was this review helpful? Yes 2
SAVMH, General Manager at Marshall House, responded to this review

Dear JenT61, I'm so happy to hear you enjoyed your time at the Marshall House. Our balcony rooms are really quite special, and it sounds like you made the most of the extra semi-private space to have fun. Our staff really love what they do and are excited to serve. This applies to Meghann especially! She will be thrilled to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Did not have any haunting experiences on the 4th floor. That's okay because the overall stay was fantastic. The staff couldn't be any more welcoming or helpful. Everyone we encountered at the hotel was very friendly. The room was beautiful, and breakfast in the morning was delicious. I would recommend this hotel to everyone.

Was this review helpful? Yes 2
SAVMH, General Manager at Marshall House, responded to this review

Dear JenicaTravels, Thank you so much for the very positive rating! We love The Marshall House too! It's a hit or miss on the apparitions. :) I'll pass your compliments on to our team. We hope to see you again soon, Hugh Osborne General Manager More 

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