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Marshall House

#5 of 113 Hotels in Savannah
Certificate of Excellence
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123 E Broughton St, Savannah, GA 31401
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Marshall House
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Marshall House
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1,441 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norman, Oklahoma
Top Contributor
66 reviews 66 reviews
19 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my fourth trip to Savannah and my friend and I stayed in the Marshall House. I loved this hotel not only for the rich history, the beautiful rooms and the location, but mostly for their friendly staff. Everyone, no matter what their position, spoke to us each time they saw us. It really made an impression on me... More 

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Newport Beach, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

A small gem right in the heart of Savannah. Marshall House is a historic hotel run much like a B & B. It offers beautiful complimentary breakfast in a glass ceiling atrium and the staff is at your fingertips if you need anything. Complimentary wine and cheese (Monday to Thursday) in the gracious Living Room/Library/Reception area. Perfect for adults. Bedrooms... More 

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Savannah
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We scheduled our trip to Savannah and wanted to stay someplace in the historic area of the city. The Marshall House provided everything we needed. Along with historic comes a little old!! The floors in the room were a little creaky and the spaces between the boards were a little open to the subfloor below. This did not cause any... More 

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Was this review helpful? Yes 1
Townsend, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our stay at the Marshall house was awesome, it was everything they said it would be. The employees were very helpful and eager to please. They had a wonderful breakfast everyday. The room was very comfortable .we love the history that went with the property. It was very adjacent to shopping and all the action in town.

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Palo Verde, Arizona
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Marshall House was everything we had hoped it would be. It had that old southern charm, and everyone who worked there was very gracious. Our room was great, and we enjoyed the breakfasts and nightly wine and cheese. The correspondence we received before we arrived was very friendly and helpful. I would definitely stay there again.

Was this review helpful? Yes 1
Rochester Hills, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We only stayed one night here, but this was a great choice and glad we got the chance to stay here. Charles was very helpful and the entire staff was very, very friendly and happy and accommodating with an early check-in. They all seemed to enjoy working there and enjoy their jobs, including the housekeeping staff. This made our stay... More 

Was this review helpful? Yes 1
SAVMH, General Manager at Marshall House, responded to this review

Dear FabTraveler, I can't thank you enough for your recent praise on TripAdvisor, especially for recognizing our Assistant Manager, Charles. He's quite the service superstar and an awesome inspiration to the rest of the team. I'm sorry for the trouble with breakfast and I will address your concerns with our partner restaurant immediately. The staff really does have a great... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I booked a stay at the wonderful Marshall house for our first wedding anniversary ... Let me tell you I just can not praise the staff enough .... Valet, front desk,housekeeping,chef ... EVERY staff member was just so happy to work there and even more happy we were there ... They helped us plan everything ... The... More 

Was this review helpful? Yes 1
SAVMH, General Manager at Marshall House, responded to this review

Dear Savannahblack, It was a great joy to have you and your husband at the Marshall House for your wedding anniversary! I was delighted to hear from several staff members about the great time you were having, and we are all thrilled that we will be seeing you again in the years to come. Our team is fortunate to have... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I absolutely loved The Marshall House! The staff was super warm and welcoming! The bedrooms were very nice and clean. Hotel was in perfect distance to everything we wanted to visit. Big plus to everything was the valet parking! Savannah streets are difficult to maneuver and park in so it was such a relief to have a valet! They're sure... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Brittany H, Happy Birthday to you!! I am very happy to hear that you enjoyed your birthday weekend in Savannah with us! I want to thank you for mentioning the parking and valet service we provide. Even though it is $20 per day, it is definitely worth it. I hope you can come back next year to celebrate again.... More 

Birmingham, Alabama
Top Contributor
55 reviews 55 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel and worth the trip just to see. The hotel has a great atmosphere. The afternoon wine and cheese is such a nice touch. The hotel also provides bottled water in your room everyday and at the front desk on request. The only down side to the hotel is a $20 a day parking fee.

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Rob H, Thank you for your review of the Marshall house. I am happy to hear that you enjoyed your visit. I am sorry to say that when you are in a city center, like us, we have limited street parking. However, we only charge what the city charges us to park the guest cars in their garage. It... More 

Vancouver, Canada
Top Contributor
55 reviews 55 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This charming hotel is in the historic district away from the tee shirt shops and beer parlours along the river. Broughton Street is undergoing massive changes with chain stores opening....fortunately, they are preserving the exterior of the great buildings that make up this unique city center. Great service, large rooms with creaky floors but with all of the amenities needed... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Love My Job1, Thank you for your honest review of the Marshall House and it's surrounding area. Broughton Street has slowly become the street it once was, back in the day. We are very excited for this change and only more great things will come. I am happy to hear that you enjoyed your visit at the Marshall House.... More 

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