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Marshall House

#6 of 113 Hotels in Savannah
Certificate of Excellence
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123 E Broughton St, Savannah, GA 31401
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Marshall House
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Marshall House
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1,427 reviews from our community

Traveler rating
    924
    382
    74
    32
    15
See reviews for
226
769
45
42
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (384)
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1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I spent three nights here a couple of weeks ago, and were amazed by the consistent helpfulness and warmth of the staff. The room was beautiful and full of historic character. Staff members regularly sought our feedback regarding our stay and gave helpful advice on sights and restaurants, and, in one instance, obtained a hard-to-get dinner reservation... More 

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Zephyrhills, Florida
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My sister (24) and I (27) were in Savannah for the Scottish Games and originally booked at another (chain) hotel. After a horrendous experience, we were desperate for anything else and my sister remembered seeing Marshall House on her tour of Savannah a few years back. As luck would have it, they ran a last minute mobile booking special (so... More 

Was this review helpful? Yes 2
Birmingham, Alabama
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed 3 nights at the Marshall House and felt right at home the entire stay. The staff was very knowledgeable about how to navigate the city and the best places to go. The restored hotel triggered curiosity around every corner as my husband and I explored the long hallways. Our room was quaint with old wood floors and... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our stay at Marshall House couldn't have been better. The staff is extremely friendly and refers to guests by name throughout the entire stay. The rooms are expansive and the beds are very comfortable. Felt just like home! Highly recommended!

Was this review helpful? Yes 1
Auburn, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff was great. The rooms were small but acceptable. The bathrooms even smaller but totally usable. We never had a chance to try the Buffett but it looked and smelled good. Everyone at this hotel was very accommodating and helpful however, even though this hotel is haunted, no one inside the hotel talks about it.

Was this review helpful? Yes 1
Rock Hill, South Carolina
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We really enjoyed our stay at the Marshall House for our anniversary! The hotel is centrally located and within walking distance of everything in the historic district--we did not use our car from the time we arrived until we checked out. There is an extra charge for the valet parking, but parking is tough in Savannah, so good luck if... More 

Was this review helpful? Yes 1
Top Contributor
51 reviews 51 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

A friend and I stayed at the Marshall House for three nights. It was supposed to be four nights but our connecting flight to Savannah from Charlotte was cancelled due to storms so we missed out on the first night. But - I called the hotel to advise them we were stuck in Charlotte for the night so to please... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Tbisca, Thank you very much for your thorough review of the Marshall House. You were so smart to give us a call as soon as you knew that your flight was cancelled. You would be surprised at how many times guests do not call, and when they arrive they are shocked that we didn't know of their dilemma. Plus,... More 

Clarksville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We choose the Marshall house for our 25th anniversary. Enjoyed it tremendously & Hope you do also. Look no further! Loved the history of it, the large windows/doors to enter your community balcony, the 12 foot high ceilings in our room. Excellent staff at the hotel. Can't say enough folks. Even the full breakfast was superb even thou we witnessed... More 

Was this review helpful? Yes 1
SAVMH, General Manager at Marshall House, responded to this review

Dear Todd P, We at the Marshall House are so honored you chose to spend your 25th anniversary with us! The team and I also appreciate you taking time to give us public recognition on Trip Advisor for all of the hard work and dedication that goes into ensuring great memories for such special occasions. We look forward to your... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We drove 1700 miles to find this gem in the South. Marshall House's charm and comfort are greatly enhanced by it's staff. I was made to feel special and was pampered by each employee I met during my stay. I will return. Thanks

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear TripAdvisor Member, Thank you very much for writing a review of the Marshall House. I am very happy to hear that you enjoyed your visit after such a long drive. I will address the room coffee issue with our General Manager, Hugh Osborne. I thought it was the same as the kitchen, but obviously not. Safe travel, Laura H More 

Newton, Mississippi
Top Contributor
51 reviews 51 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were all super nice and helpful. The location is absolutely terrific and so is the decor. The breakfast was similar to a hotel continental breakfast, nothing fancy. Room 201 has NO view so avoid it.

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear nic1743, Thank you for your review of the Marshall House. I am happy to hear that you enjoyed your visit. Thank you for the room tip as you are correct that 201 does not have a view. Good thing you don't spend too much time in your room while you are visiting our beautiful city. Safe travels, Laura H More 

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