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Marshall House

#7 of 113 Hotels in Savannah
Certificate of Excellence
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123 E Broughton St, Savannah, GA 31401
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Marshall House
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Marshall House
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1,412 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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Chichester, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

When checking in we were greeted by a very professional bellman, Antwon who helped with our bags and valet parking the car. The lady at the front desk was very welcoming in perfect Southern style and gave us some good advice on the local amenities. Our room was lovely, at the front but not at all noisy. It was spotlessly... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose the Marshall House because of the historic value and the location. We were not disappointed. Staff were extremely friendly and helpful. We were in a basic queen room which means very small. However, were weren't in it much. Our room had a fireplace (non-working) but it added to the historic character. We were able to walk to a... More 

Was this review helpful? Yes 2
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Sue Z, Thank you for your review of the Marshall House. I am happy to hear that you enjoyed your stay, even though you felt the room to be small. Savannah has so much to see that you really do not spend much time in your room. Thank you for the suggestion to others that you take a trolly... More 

Newcastle upon Tyne, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay at Marshall House over the St Patrick's day weekend. The hotel is exactly as described, and fits the colonial period well. The room was clean and well presented, although the bathroom is quite small. The public rooms are immaculate, and the staff very attentive. The free breakfast was a surprise with quiche, bacon and eggs,... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Uncle_Shrek, Thank you for your review of the Marshall House. I am happy to hear that you enjoyed your stay over St. Patrick's Day. You had the best room in the house for this celebration. I hope you will return again. Safe travels, Laura H More 

Baltimore, Maryland
Top Contributor
66 reviews 66 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel itself is historic and beautiful. The antique wood floors were looked warm and home-y. The ceilings were high with lovely crown moldings. It is easy to imagine elegant guests in days gone by. Robes were provided which was a nice touch. The bathroom was clean, but small with no counter space, only a narrow shelf above the sink.... More 

Was this review helpful? Yes
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Baltimore Betty11, Thank you for your review of the Marshall House. I am happy to hear that you enjoyed your stay. I appreciate your honesty about the counter space in our bathrooms. We have researched an alternative, but nothing works if we want to keep the integrity of our historical value in every room. I am happy to hear... More 

Albany, New York
Top Contributor
66 reviews 66 reviews
63 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The floors sloop, the stairs creak and the doors have a gap underneath. But it is all about the character. You can't beat the location and the service at the Marshall. You do need to be prepared for the fact that it is an older hotel and that leads to some of its charm. The breakfast is very good, we... More 

Was this review helpful? Yes
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear TPXB, I love your review of the Marshall House! Thank you for mentioning that part of our charm is our age. You would not believe how many people just don't understand that. I am happy that you had a wonderful visit. Please come back in the near future. Safe travels, LauraH More 

Athens, Georgia, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a suite here for a getaway. It was perfect. The room was very clean. As soon as we got in they called the room to make sure everything was great and also invited us to wine and cheese in the main room that night. The staff was helpful and quick.

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Ryane H, Thank you for your review of the Marshall House. I am very happy to hear that you enjoyed your visit. I hope you will stay again should you make your way back to Savannah. Safe travels, Laura H More 

England
Top Contributor
152 reviews 152 reviews
41 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a 2 night stay at this delightful hotel in downtown Savannah. We booked directly with their website and got a very nice Superior King room on the 3 floor on the front of the hotel. We parked our car in the car park at the rear of the hotel without any need for valet parking... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear Jules099, Thank you for your review of the Marshall House. I am happy to hear that you enjoyed your stay. Fortunately, we have never had any real issues with our elevator. I think we are just lucky to have one in an historic building. There are many in Savannah that still do not. Can you imagine the bellman, back... More 

Columbus, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A trip to Savannah is never complete until you drop by the Marshall House living room on Sunday afternoons for wine & cheese, and a game of checkers as you relax. Anyone who has read about Savannah's many haunted locations will certainly be familiar with the Marshall House, Savannah's oldest hotel. Located right on the main strip in the heart... More 

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear SouthIsCalling, Thank you your honest review of the Marshall House. I do wish we could provide larger bathrooms, but the building just wasn't built with luxury baths. I often wonder if bathing wasn't a priority in those days, as all of our historic inns have the same problem. The parking all over Savannah is rather a touchy subject, and... More 

Delaware, Ohio
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The only reason I gave 4 starts and not 5 is because we stayed in room 405 which is right next the the elevator. You can hear everything from the hallway in this room. We may as well have just left a door open because the door did nothing to block the sound. But other than that, it is a... More 

Was this review helpful? Yes 2
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear MandM0521, Thank you for your recent review of the Marshall House. I do wish that you would have called the front desk to tell them about the noise. They would have done their best to move you to another room. We always strive for our guests to have the perfect experience. When you come back to visit, book through... More 

Charlotte, NC
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marshall House is rumored to be the most haunted hotel in Savannah, and while I can't attest to that, it is a great place to stay near everything in Historic Savannah. The hotel exudes history and has a great parlor for enjoying a drink.

Was this review helpful? Yes 1
Laura H, Guest Relations Manager at Marshall House, responded to this review

Dear yuttay, Thank you for your review of the Marshall House. I cannot attest to the haunted happenings at the inn either, but many have. They are always friendly encounters, thankfully. Anyone looking to be scared will not find it here. Thank you for your room tip. The balcony rooms are most relaxing! Safe travels, Laura H More 

Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Historic district(5)
  • Continental breakfast(3)
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