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Hyatt Regency Savannah

3.5 of 5 2 West Bay Street, Savannah, GA 31401
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Hyatt Regency Savannah
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1,308 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Top Contributor
61 reviews 61 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars NEW

I had recently read some negative reviews about this place and I can only tell you that my experience was positive 100%. Our room was very clean, updated, bed extremely comfortable, room quiet. This hotel is in the most convenient area of the historic district & riverfront. I will definitely be staying here again next time I visit Savannah!

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
56 reviews 56 reviews
56 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A standard issue Hyatt Regency aimed at the business traveller situated in an imposing building overlooking the Savannah River with the bedrooms built around an indoors atrium. But be warned as it’s undergoing extensive renovation. Expect to meet the builders. However, it is convenient for the downtown area

Was this review helpful? Yes 1
Cochran, Georgia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After booking a killer deal on Hotwire I came across some of the negative reviews. We were concerned, but for the deal we got, and the location of the Hyatt, we decided to chance it. We had no need for concern. The valet was quick and courteous and the front desk offered us an upgrade and informed us of the... More 

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Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I am a major fan of the Hyatt, however this hotel was under construction and possibly under staffed because our initial room was filthy the toilet was dirty to the point where i used the restroom somewhere else. We were only staying one night so I figured I would just go to bed once we got back from a night... More 

Was this review helpful? Yes 1
Suburban MD
Top Contributor
91 reviews 91 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked the Hyatt several weeks out, and much to our surprise, they lost the reservation. Luckily it was off season and rooms were available. The hotel honored our printed copy of the reservation confirmation from Hyatt, however, it might be a good idea to confirm ahead or carry a printed copy of your confirmed reservation if you travel there... More 

Was this review helpful? Yes 1
Jonesboro, Georgia, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We paid for an upgrade which the view was great. Not enough towels in the room coffee pot had to be plugged into bathroom and kids running up and down the outside of our room till about 4am. The Pool area needs a touch up and refreshed. The location was great. The beds were awful. Much rather stay at a... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

Older hotel, construction going on but still not impressive. Needs a complete overhaul. Downstairs store was okay, only open certain times and not many choices within the hotel. Old, and needs SERIOUS upgrades. Construction going on now, so bad timing perhaps. Noisy and horrible.

Was this review helpful? Yes 3
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear BusyTravelerGirl, Thank you for posting a review of your recent visit with us in January. We are currently enhancing our guest rooms and are working very hard to minimize the impact this has had on our current guests. I would like to apologize that your stay was impacted. I hope that you will return once complete and allow us... More 

Chicago, Illinois
Top Contributor
65 reviews 65 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is being remodeled and I stayed in a remodeled room and it was beautiful! Request a river view on a high floor. The staff are very nice, and the fitness center was much larger than I had expected. I think this hotel is much nicer than the other recent reviews. I hear there are some rooms that have... More 

Was this review helpful? Yes 4
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear FunTravelerXOXO, Thank you so much for the recent review of your visit with us! I am delighted to hear that you enjoyed your stay with us and found our restyled guest room beautiful! I hope that you are able to return for another visit with us soon! Best Regards, Sarah Menard eCommerce Marketing Manager More 

Marietta GA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my 5th time staying here and the property is definitely showing some wear. They are in the middle of construction so hopefully that will be resolved soon. Staying in the room anytime of the day would have been intolerable because of the constant noise. Good thing we didn't come to Savannah to stay in the room! The location... More 

Was this review helpful? Yes 2
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear cacat123, Thank you very much for your recent review of your stay with us. Thank you also for your loyalty to our hotel. A returning guest is a great compliment. I am excited to inform you that we are in the final stages of enhancing our guest rooms and bath rooms. I hope that you will return to visit... More 

Lakeland, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had always thought that a Hyatt Regency signified a hotel on the high end of the Hyatt chain. Based upon my visit to this hotel, I must change my opinion. The location of the hotel is excellent - right on the waterfront... but that is the only thing good to say about it. My critique is based upon the... More 

Was this review helpful? Yes 3
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Bob G, I would like to take this opportunity to apologize for the service challenges you experienced during your recent visit with us. I have sent this message to the appropriate team members for review, discussion and improvement. I would like to ask that you please reach out to our team personally at qualitysavrs@hyatt.com. A member of our team... More 

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Additional Information about Hyatt Regency Savannah

Address: 2 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Savannah 3.5*
Number of rooms: 351
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hyatt Hotels Corporation, Priceline, Travelocity, Orbitz, Odigeo and Tingo so you can book your Hyatt Regency Savannah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah
Hotel Style:
#14 Green Hotel in Savannah
#31 Business Hotel in Savannah

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