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All 112 Savannah hotels

Hyatt Regency Savannah

3.5 of 5 Hotel   |   2 West Bay Street, Savannah, GA 31401 (Downtown)
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Hyatt Regency Savannah
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70%
Ranked #44 of 112 hotels in Savannah
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 3 days ago
stanleyhicks Oneonta, Alabama
  • Reviews (1,149)
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1,149 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

For the price, this Hyatt is not worth it. There are so many other hotels downtown that are less expensive and you get more. Be prepared to pay for wifi, water, a fridge and anything else you'd expect to be included. Everything is an up charge at this hotel. Would not recommend this hotel to anyone.

Was this review helpful? Yes 1
Oneonta, Alabama
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We loved the location but this chain is not on the same level as Marriott Hilton and Starwood. The walls were paper thin and we could hear every word spoken by our neighbors we even called the front desk twice at 2am because we were unable to sleep for the loud kids next door. When trying to reach the front... More

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Loxahatchee, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

They really use being on the riverside to their advantage! 24.00 dollars a day to park our vehicle! Outrageous! $5.00 for in room bottle of water! Crazy! I also hold a Hyatt member card so what! $50.00 extra charge for porch & riverside room, lovely plus to our stay, we payed extra for it @ check in! This is AMERICA!... More

Was this review helpful? Yes 1
Dallas
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hyatt Regency is in a great location if you are wanting to stay downtown Savannah and within walking distance. Ask for a Riverfront view....big windows to watch the tug boats barges, etc. Direct access to river walk, although very touristy. What needs improvement....updates. Carpet look work fixtures dated, etc. However, staff was really friendly and helpful! A plus.....

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Julie M, Thank you so much for taking time to post a review of your recent visit with us. I am delighted to hear that you enjoyed our location and you found our staff to be helpful and friendly. I am excited to inform you that we are in the planning phase of a full guestroom renovation and I... More

Ozona, Florida
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed in this Hyatt. We are Hyatt Gold Members and went there last weekend to use our free nights earned. The management of this hotel is exceptional. One word of advice, however. Be sure you get a river view room. The port of Savannah is one of the busiest in the country and... More

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Len V, Thank you so much for taking time to post a review of your stay and for your loyalty to Hyatt Hotels and Resorts. I am delighted to hear that you enjoyed your visit. Our largest compliment is a returning guest and I hope that you will return again when your travels bring you to Savannah. Best Regards,... More

Atlanta, GA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This Hyatt sits in a convenient location. The design of the hotel is unfortunate, however. There are 7 floors of rooms, half of which open to an inner atrium, which acts like an echo chamber. There are skylights to let in some light, but really give no indication of the weather. There are signs posted about a "tranquility time" but... More

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear 1buckley, Thank you so much for taking time to post a review of your recent visit with us. We value your feedback and strive to exceed each guests expectations and I apologize that we fell short during your visit. I will certainly review this with our team for discussion and improvement. I hope that next time your travels return... More

Decatur, Georgia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in many hotels in Savannah, but I must say the quality of customer service was execeptional. Every staff member was so very kind and courteous. The hotel provides a great location which is situated on the riverfront. I upgraded to a river view suite and was very satisfied with my decision. I enjoyed the on site restaurtant... More

Was this review helpful? Yes 2
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Brian M, Thank you so much for taking the time to review your recent visit with us. I am delighted to hear that you enjoyed your visit and found the staff exceptional! We are in the planning phase of a renovation and we would look forward to you returning and seeing our new product. Best Regards, Sarah Menard E-Commerce... More

Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

These rooms are a little bit outdated but still very nice. They are spacious rooms, and the beds are comfortable. The rooms are pretty noisy due to the location right in the middle of all the touristy stuff, and especially noisy if you are in one of the conjoining rooms. The staff was very friendly and always helpful, and the... More

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Blake W, Thank you very much for your review of your recent stay with us. I am happy to hear that you enjoyed our location, outlets and that the staff was friendly and helpful. I am excited to let you know that we are in a planning phase of our renovation and I hope that you will return next... More

Halifax, Canada
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As most reviewers have said, the location is exceptional. It's perfectly situated for exploring the historic district, however there are a few others that could boast the same - The Bohemian, the Andaz, The River Street Inn. The staff is absolutely lovely - Justine at the front desk was very helpful and kind; Mary Elizabeth, our server at Vu, was... More

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Lesley S, Thank you so much for taking the time to post a review of your recent visit with us. I am delighted to hear that our location was perfect for your adventures in Savannah and that you found the staff, specifically Justine and Mary Elizabeth, to be lovely. We are in the planning phase of a renovation and... More

Charlotte, North Carolina
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on Hyatt points for 3 nights in a River front room, 634. Had a great spot to view the 4th of July fireworks from the room. There are 4 bars literally right across the street, so you don't have to go far. Elevator down to River St. for everything there. Overall a nice property. The small TV in... More

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Dave G, Thank you so much for taking the time to post a review of your recent visit with us. I am pleased to hear that you enjoyed your stay and had the best fireworks view in town! I will review your feedback regarding the guest room and bathroom with the appropriate department heads for follow up. We hope... More

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Additional Information about Hyatt Regency Savannah

Address: 2 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Savannah 3.5*
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Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Green Hotel in Savannah #21 Business Hotel in Savannah #38 Family Hotel in Savannah
Hotel Class
Official Description (provided by the hotel)
Convention Hotel located on the Savannah River and in the heart of the Historic District. Three views are offered: Atrium, cityview and Riverview. Atrium hotel with lobby decorated with greenery and plants. ... more   less 
Number of rooms
351

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