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Hyatt Regency Savannah

#53 of 113 Hotels in Savannah
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2 West Bay Street, Savannah, GA 31401
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Hyatt Regency Savannah
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Hyatt Regency Savannah
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1,320 reviews from our community

Traveler rating
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    254
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    62
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chapel Hill, North Carolina
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This is a expensive place to stay, and even more so if you don't want a dark inside room with a window only onto the atrium. The restaurant is closed for dinner (and for lunch on weekends)--although there is room service--and the breakfast buffet is terrible given its price. The coffee shop closed at 2:00 p.m. on a Saturday. Is... More 

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Bensalem, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 1 night in this recently renovated hotel and had a wonderful stay. Received a double bed room on the 7th floor. Room was very inviting, modern and comfortable. Had a great nights sleep and staff was friendly and helpful. Fitness facility was above average and overlooked the riverfront. Would recommend and hope to visit again in the near future.

Was this review helpful? Yes 3
Tampa, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I got a great deal on this hotel via priceline. It was about 50% off the listed price. Otherwise, I think I would have been more dissapointed. This property has been there since the 50's and they are undergoing some renovations to update everything. They do have a letter in the room apologizing for the construction etc from the manager... More 

Was this review helpful? Yes 4
Leland, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is finishing up a remodeling effort on the 4th floor so there is some construction noise during the work day. However, we were enjoying the River Street shops and restaurants during that time so no problem. The hotel has a large atrium/lobby with inside rooms facing it. We chose a River View King (facing the outside obviously) to... More 

Was this review helpful? Yes 2
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Bob E, Thank you so much for the great review of your recent stay with us. I am delighted that you enjoyed our newly restyled guest rooms and our location. I hope that the next time your travels return you to Savannah that you will stay with us again! Best Regards, Sarah Menard eCommerce Marketing Manager More 

Greensboro, Georgia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband & I have stayed here on many occasions. For a price, we were upgraded to a river corner view room, which was nice to look down both Bay & River Street. We felt a little duped by the lady checking us in as others received the upgrade at no cost. I should have gone back downstairs to protest... More 

Was this review helpful? Yes 3
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Terri T, Thank you so much for your feedback on your recent stay with us. One of our largest compliments is a returning guest and I'm glad to hear that you choose to stay with us on another visit to Savannah. We take our guest feedback very seriously and I will pass along your comments to our team for... More 

Pittsburgh, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was nervous about the hotel having read the reviews of staff issues and renovations, but our recent one-night stay went off without a hitch. We picked the hotel because of location (very walkable to riverfront restaurants). Staff was friendly and courteous and the room was clean. Valet, though expensive (the Whitaker Street lot with famous $5 parking was full),... More 

Was this review helpful? Yes 2
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Amyeti00, Thank you so much for taking the time to post a review of your recent visit with us. I am delighted that you enjoyed the location of our hotel and that you found the staff friendly and courteous! I hope that you are able to return for a longer visit next time and will choose to stay with... More 

Pensacola, Florida
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have never had a better experience with a hotel's staff than when I did at the Hyatt Regency-Savannah. Dekisha at the front desk was fantastic! I cannot say better things about this fine young lady. She was a true problem solver, patient with me, and helped me in every task I gave her. Jarrel, one of the bellhops, was... More 

Was this review helpful? Yes 2
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Becca G, Thank you so much for taking the time to post a review of your most recent visit with us. I am delighted to hear that Dekisha and Jarrel took such great care of you during your visit. I will also pass along your feedback to our teams for review and improvement. We take our guest feedback very... More 

Atlanta, Georgia
Top Contributor
89 reviews 89 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes, this place is not cheap, but you can't beat the location! I would also say, you will be hard pressed to beat their customer service as it was excellent! The renovations are going well. We were on the 6th floor and the rooms look beautiful. You can't beat the river view rooms either. Watching the ships go by is... More 

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Blaine2424, Thank you so much for the great 5 star review of your recent visit with us! I am delighted that you enjoyed our newly restyled guest room and that you found the service excellent! I hope that you are able to come back and visit with us again soon. Best Regards, Sarah Menard eCommerce Marketing Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Trying to find a place to park the car for check-in was a little difficult, but only because I was trying to find my own spot and not utilize the valets. Silly idea...even valet parking is far, far, far cheaper in Savannah than other cities ($10/day instead of $80+ in NYC, etc.). Upon check-in, I found out that they didn't... More 

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Phillip M, Thank you so much for posting a great 5 star review of your recent stay with us! I am so excited to hear that you enjoyed your visit. I do apologize that we were not able to honor the room with two double beds but am delighted to hear that our front office staff were able to... More 

Senior Contributor
47 reviews 47 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Downtown Savannah along the Riverfront you will find in the Historic Savannah District Hyatt Regency. There are several well known restaurants in this area- Five Guys and Outback along with the famous Paula Dean restaurant. If you have the pleasure to get a riverfront room take advantage of it. The view is unbelievable! I enjoyed watching the ships pass by,... More 

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Cynthia G, Thank you so much for taking the time to post a review of your recent visit with us! I am delighted that you enjoyed your stay with us and the view from your river front room. I hope that you will come back and visit with us again soon! Best Regards, Sarah Menard eCommerce Marketing Manager More 

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