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Hyatt Regency Savannah

3.5 of 5 2 West Bay Street, Savannah, GA 31401
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Hyatt Regency Savannah
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Hyatt Regency Savannah
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1,258 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our stay was just before the Thanksgiving holiday and it was great! I can't say enough good things about this hotel. From the time we checked in, to the time we left, we were continuously greeted by friendly staff and attentive service. Our room was large, clean and had a wonderful view of both the river and the City Hall... More 

Was this review helpful? Yes
Jacksonville, Florida, United States
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

I was incredibly disappointed with my entire stay at this property. Our room was on the second floor and the minute you stepped into the hallway it smelled of smoke so badly we could hardly even breathe. Our room didn't smell like smoke but had a musty smell. My boyfriend and I woke up both mornings feeling sick (sore throat,... More 

Was this review helpful? Yes
Beavercreek, Ohio
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is very nice and well located. We had a problem with one of the other guests staying on the same floor and the management was able to relocate us without any problems (the plus). On the other hand, the new room had a slow drain in the shower. We reported it twice, both times we were told the... More 

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Noah R, Thank you so much for taking the time to post a review of your recent visit with us. I am please to hear that your overall experience was a good one. I apologize for the difficulty with the shower drain and will follow up with our Engineering Department to be sure the issue is being resolved. I... More 

Orange Park
Contributor
18 reviews 18 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our anniversary and had a wonderful time. The staff was attentive, the room was wonderful with a river view, and when we had a "slight" problem, we were offered a complimentary breakfast at the waterfront restaurant ( which was 5 star)! I would highly recommend this hotel to anyone visiting downtown Savannah.

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear CissiK, Thank you so much for posting a review of your recent stay with us. Also, thank you for sharing such a wonderful occasion with us. I am delighted that you enjoyed your stay and enjoyed the view of the Savannah River. I do apologize that you experienced challenges during your stay but am pleased to hear that our... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I would recommend to anyone that they speak to Phil Starks, as he is such a wonderful person as well as being incredibly informed about the city. He is a concierge at the hotel. Really a great person.

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Marlon52, Thank you so much for taking the time to post a review of your recent stay with us. I am thrilled that you enjoyed your visit and found Phil to be helpful. I will pass along your kind words to him as he would love to hear them. I hope you come back and visit with us again... More 

Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I accompanied my husband on a business trip just to get away from construction. When we upgraded to a King and I saw the apology note in the room regarding construction - I was sad. The main problem was that they were working outside of the hours listed in the note. I think that if it had been quiet then... More 

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Fitex, Thank you so much for taking the time to post a review of your recent visit with us. I would like to apologize for the challenges you experienced during your visit. We are enhancing our guest room product and it has been seamless for the majority of our guests. I do apologize that it impacted your stay with... More 

Lilburn, Georgia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights, starting on Thanksgiving day, and I could not have been happier with our stay. Yes there is some construction going on, but with the holiday the noise was minimal. We were upgraded to a Business room on the Terrace and it was spacious. As nice as the room was, I expected a nicer bathroom,... More 

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear TimelessParanormal, Thank you so much for the great five star review of your visit with us! I am delighted that you enjoyed your stay with us. I will pass along your kind words to Mary and our Valet Staff as they will be happy to hear them. I hope that you will return to visit with us next time... More 

Canberra
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

No water in the room from 9-5 and loud drilling throughout the day. If a hotel can't provide basic services then they should not make rooms available. I understand that hotels need to refurbish and I accept that intermittent inconveniences are sometimes necessary, but this was intolerable. It may seem indulgent to want to sleep in past 8:30, but after... More 

Was this review helpful? Yes 2
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear RonJohnButler, Thank you so much for taking the time to post a review of your recent visit with us. I would like to take this opportunity to offer an additional apology on behalf of the hotel. While we are undergoing a guest room enhancement we have had much success making this as seamless as possible for our guests. We... More 

San Marcos, CA
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a very warm welcome at the hotel when I arrived there from the West coast for a 3 day conference. It was great to finally arrive at my destination and find that I had been upgraded to a river view room. The room was spacious but the bathroom needs updating as does the carpet. Both check in and... More 

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Globalcitizen118, Thank you so much for taking the time to post a review of your recent visit with us. I am delighted to hear that you enjoyed your visit with us. I will pass along your kind words to Amore, Mary and Mr. Daniels as they will be pleased to hear them. I will also review your feedback regarding... More 

Atlanta, Georgia
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Hyatt for one night. I went to Savannah for the Wine Fest and picked this hotel. The location is great. It is on the water. You have the riverwalk at your back door and all the resturants within walking distant. The hotel is nice and clean. There are two issue I do have with the hotel.... More 

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Cpalass, Thank you very much for posting a review of your recent visit with us. I am pleased to hear that you enjoyed our location and found it perfect for your visit to the Savannah Food and Wine Festival. I would also like to apologize for the challenges you experienced in regards to your guest room heat. This is... More 

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Additional Information about Hyatt Regency Savannah

Address: 2 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Savannah 3.5*
Number of rooms: 351
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Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah
Hotel Style:
#12 Green Hotel in Savannah
#31 Business Hotel in Savannah

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