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Hyatt Regency Savannah

3.5 of 5 2 West Bay Street, Savannah, GA 31401
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Hyatt Regency Savannah
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Hyatt Regency Savannah
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1,229 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Augustine, Florida
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel gets good ratings but last time we stayed in Savannah we stay at the Country Inn and Suites downtown and their rooms were nicer. The location is great and the indoor pool area is unique and relaxing. They need to upgrade bedding and décor.

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Windermere, Florida
Top Contributor
129 reviews 129 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here on the way back from NC. I had stayed here years ago on several occasions before during St. Patrick's day for the celebrations there. The location is great, with easy access to River Street and all it has to offer, but the hotel is a bit dated now. I think it is a bit pricey for the... More

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New York City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After reading some of the TA reviews, I confess to having reservations about my reservation at this hotel. Because it was to be my first time in Savannah, and a gals' birthday weekend, I didn't want anything to come between me and my fun. So I did my due diligence and called the manager of the hotel to express my... More

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Jacksonville, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This location cannot be beat, you are right at River and Bay Street, walking distance to everything! The hotel has a beautiful river view , but the downfall is the cargo boats coming by are loud in the middle of the night. For a Hyatt, it definitely needs updating, it's not quite as charming as Savannah itself, bu location is... More

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Miami, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hyatt is a not so new building in the heart of River street. Good location for walk tours along river st. All tours buses go along this street and there are plenty of restaurants to choose from. Only thing negative was when asked for late check out it was denied.

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear sismo, Thank you very much for taking the time to post a review of your recent visit with us. I am delighted that you enjoyed your stay and found the location and service to be excellent and I would like to apologize for not being able to offer the extended check out. I hope that the next time your... More

Lawrenceville, Georgia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed three nights at the Hyatt for a conference in the hotel. It is a great location with quality amenities. The room faced into the atrium so no great view, but also stayed dark. Room was nice, good size. Internet was VERY slow.

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Matt B, Thank you very much for taking the time to post a review of your recent stay with us. I am delighted that you enjoyed the hotel while here for the conference and I will pass along your comments regarding the internet for correction. I hope that the next time your travels brings you to Savannah you will... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

here's no hair dryer, there's no microwave or referigerater, bathroom small floor sticky, oh coffee machine nasty, obviously no breakfast and on top no water when we came and again after two days ni water for 6 hrs Hyatt after 189 a night?

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear fosteru, Thank you so much for taking the time to review our recent visit with us. I would like to take this opportunity to apologize for the inconveniences you experienced during your visit. We strive to exceed each of our guests expectations and we fell short of that goal. I hope that you will look at this as an... More

Savannah, Georgia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I recently stayed at the Hyatt for my birthday, I must say my stay was great! Everyone at the front desk was very polite and nice. They really made me feel welcomed. Mr. Dan was great and very professional I loved it.. I would thank Jerrell Hales for referring me to the Hyatt,I had a wonderful stay

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear naynay21, Thank you very much for taking the time to post a review of your recent visit with us. I am delighted that you chose to spend such a special occasion with us and that we were able to exceed your expectations. I will certainly pass along your thanks to Dan at our front desk and to Mr. Hales... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I checked in at this hotel a little after 3:00. Around 4 there is a paper stuck under my door explaining that water will be turned off in our room from 9am-3pm the next morning. I call the front desk & ask to switch rooms and I'm told that I cannot switch rooms & I should come down & get... More

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Travelgirly12, Thank you for taking the time to post a review of your recent stay with us. I would like to take this opportunity to apologize for this inconvenience during your visit. As we work to improve the guest experience we did have some required maintenance that needed the water to be turned off. This is not our standard... More

West Columbia, South Carolina, United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just got home from an anniversary trip to Savannah and we stayed at the Hyatt. It was the perfect location down on River Street and close to everything. We had only a 2 minute walk to the restaurant where we had our dinner reservations, shopping, nightlife, river cruises, etc. The staff were very pleasant and helpful.... More

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Michelle W, Thank you so much for taking the time to review your recent visit with us. I am delighted to hear that you chose to spend such a special occasion with us and enjoyed your stay. I hope that the next time your travels bring you to Savannah you will visit with us again. Best Regards, Sarah Menard... More

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Additional Information about Hyatt Regency Savannah

Address: 2 West Bay Street, Savannah, GA 31401
Phone Number:
Location: United States > Georgia > Georgia Coast > Savannah > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Savannah 3.5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Hyatt Regency Savannah Hotel Savannah
Savannah Hyatt Regency
Hyatt Savannah

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