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Hyatt Regency Savannah

#40 of 114 Hotels in Savannah
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2 West Bay Street, Savannah, GA 31401
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Hyatt Regency Savannah
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1,559 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (453)
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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

very nice room. Staff very courteous location was excellent for visit to savannah's river walk I would tmreturn in the futiure The valet was very informative saving us $24 to park overnight By letting us know about public parking directly in front of hotel

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Atlanta, Georgia
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location. The rooms are well appointed, and seem to be updated. I loved my waterfront view. They have an excellent staff, and everyone seemed to be guest oriented. I had a quiet, comfortable nights sleep, and the shower had great water pressure.

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Holden, Massachusetts
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Don't let the initial appearance fool you - this hotel does look a bit dated and generic, but once we checked in, we knew we chose the right place. River Street is the place to be, and this hotel is perfectly situated for a scenic stroll along the river, with plenty of shops, restaurants and bars along the way. The... More 

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear cpmita, Thank you so much for the fantastic five star review of your stay with us. I am delighted that we were able to exceed your expectations during your visit with our location and friendly and attentive staff. I hope that you when your travels return you to Savannah you will visit with us again. Best Regards, Sarah Menard... More 

Sarasota
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hyatt Regency in Savannah is located in what I call "the sweet spot" of Savannah, that is to say the very prime two blocks along the river and close to everything America's most beautiful city has to offer. The entire staff were above and beyond helpful and very pleasant but not in a fabricated or corporate way rather one... More 

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Perry J, Thank you so much for posting a review of your recently stay with us. I am so excited to hear that you enjoyed our location in the "sweet spot' and that you felt genuine hospitality from our associates. It is such a wonderful compliment to have a guest say that they will return and we look forward... More 

Savannah, United States
5 of 5 stars Reviewed 3 days ago NEW

I was initially looking for a boutique hotel to stay in while visiting Savannah. This hotel is near River Street and very convenient to the best of everything. The exterior and the lobby area of the hotel is old looking, but the interior guest rooms are remodeled, new, and modern styled. The staff at this hotel are awesome! They actually... More 

Review collected in partnership with Hyatt Hotels

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear Celissa W, Thank you so much for the fantastic five star review of your recent stay with us. I am delighted to hear that you took the opportunity to stay with us and enjoyed our newly restyled guest rooms and our awesome staff. One of the best compliments we can receive is a returning guest and we look forward... More 

Georgia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved everything about the Hyatt. We booked out room from Priceline. It was $87 a night. Could not believe we got it that reasonable. Natalia checked us in and she was wonderful. We got a king size bed without asking and a river view room without asking. Our room was on the 4th floor, very clean and nicely decorated.... More 

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear calldbyhisname7, Thank you so much for taking the time to post a review of your recent stay! I am so excited to hear that you enjoyed your stay and were able to catch the ship ride by your window at night. I am also delighted to hear that you enjoyed your guest room and that Natalia was wonderful at... More 

Decatur, GA
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My hotel room was top of the line. There was mix up in the reservation process that actually took an hour to resolve. To compensate for the trouble, we were given a huge suite at no extra charge. The room super clean. The staff was super nice. And the reservation staff tried so hard to keep us happy. I was... More 

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear GaTravelQueen, Thank you so much for taking the time to post a review of your recent stay with us. I would like to take this opportunity to offer my apologies for the mix up with your reservation but I am delighted that our team was able to resolve it and help to make the rest of your stay enjoyable.... More 

West Hartford, Connecticut
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

When I travel, I LOVE room service breakfast. Who wants to get up, get dressed, do the whole hair and makeup thing just for a cup of coffee. At this hotel, I had room service breakfast one day and enjoyed the buffet in the dining room the next day - both were excellent. The staff is friendly and warm. Our... More 

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HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear willflyforfood2013, Thank you so much for the fantastic five star review of your recent stay with us! It is so wonderful to hear that you enjoyed your room service and Windows Restaurant breakfast and our great location in downtown Savannah! I will share your thoughts with our food and beverage team as they will be delighted to hear them.... More 

Hilton Head Island, South Carolina, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

"The" place to stay in Savannah...great staff and terrific location. The remodeled rooms are a special treat....new beds could not be better. Highly recommended. The lounge serves wonderful coffee. And staff members go out of their way to make one feel at home.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear 747jack, Thank you so much for taking the time to post a review of your recent stay with us. I am delighted to hear that we are "the place to stay" for you when in Savannah! I will pass along your comments to our team as they will be delighted to hear them! Hope to have you back with... More 

New York
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Well located with nice views over the river, but an older atrium-style property that is really showing its age. The rooms were also a bit on the tired side. I didn't find the staff to be particularly accommodative. In fact, when I checked in they confirmed a king bed and when I got to my room I had 2 doubles.... More 

Was this review helpful? Yes 1
HyattRegency351, Manager at Hyatt Regency Savannah, responded to this review

Dear tilker, Thank you very much for posting a review of your stay with us. We strive to exceed each of our guests expectations and I would like to apologize that we fell short of that goal during your stay with us. I will pass along your feedback to our team for review and discussion for improvement. I hope that... More 

Hotel Review Summarization

What travelers say

  • River view(9)
  • Valet parking(8)
  • Great location(6)
  • Very good(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (68)

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