This was the 1st time I'd stayed at The Promenade and was very pleased with its location- easy walking distance to City Market, River Street and all of the restaurants on Bay St. The front desk clerks, housekeepers and consierge were extremely courteous, professional and helpful. Unlike previous reviewers I was not charged for parking but note that only 1... more

We have stayed at your motel at times some years ago and stopped due to the declining conditions of the place. Your remodeling is just great, the rooms were very nice and the continental breakfast was more than expected. However, the noice from the young people going to that night club starting around 10:00 PM was disturbing and would wake... more

I've stayed here in the past before the renovations were completed. I was surprised to be charged a parking fee when there was no mention of the fee in the online booking process. Don't count on the continental breakfast in the morning. The breakfast line was stocked for the first hour and not restocked for the second hour. On weekends... more

My wife and I travelled to Savannah for the first time last September. We wanted to have a fun time on a modest budget, so we found an affordable dowtown hotel, The Promenade, and booked our trip. We expected Savannah to be amazing, which would make up for an inexpensive hotel, but come to find out, The Promenade is a... more

My family and I have been coming to Savannah for the past three years however, this past trip was our most memorible. We decided to stay at the Promenade this year. It was a cute little boutique hotel we saw at the end of our last visit. Our stay was fantastic. The hotel staff was very inviting, The rooms were... more

My husband and I visited Savannah in September and stayed at the Promenade Hotel. We had a wonderful time, the staff went above and beyond. The rooms are lovely,I slept like a baby ,the beds were so comfortable!!!!! The continental breakfast was very nice,more that we thought!! The staff is always asking if you were in need of anything, from... more

Absolutely perfect hotel. I was a bit skittish at first after reading reviews from Trip Advisor, but then I called the hotel and the staff had reassured me that I would have an enjoyable experience So I decided to give it a try. I had no problems with my stay. The front desk staff was great and curtious at check... more

We stayed at this hotel on Labor Day. We were traveling with another couple and BOTH of our cards were compromised! Within 2 weeks of staying here over $2500 of charges appeared on our card at places ranging from McDonalds to Home Depot. This same thing happened to the couple we were traveling with. This is the only place we... more

Stayed here with my father (and my Siberian Husky) while on a detour as I was moving to Florida. We spent the first night at the Quality Inn right next door, and after we were woke in the middle of the night by my dog barking (she never barks!) at someone messing with our door, we decided to check out... more